I stumbled upon this sweet spa and couldn't be happier. I've had monthly facials with Lexi and have seen a noticeable improvement with my skin. Plus, she is absolutely lovely to work with! I have even made appointments for my daughter to see Lexi too. read more

I've been a client of Jen's for 14+ years!! Every time Jen works on my skin, it's like she hits a reset button. She is incredibly knowledgeable, not just about what products work, but why they do and how ingredients interact with different skin types! After each facial, people ask me what I've been using because my skin glows like never before. Jen's product recommendations are always spot on! The whole experience, ambience care and her attention to detail makes me feel like I'm not just another client. If you want somebody who listens and delivers, Jen is the answer! Highly recommend. read more

I saw Jen this past week for a facial and added on micro-needling. It was such a great and relaxing experience this past visit. I always recommend to my friends and family to come here and see Jen. I have seen Jen for many years and is always professional, polite and thorough throughout my visits! - Jennifer T read more

I would give this company a zero if possible.. After months of trying to get an appointment I finally got one. The day before the appointment I got a phone call asking me to change my appointment to another hour, which I did. The day of the appointment I got a call telling me the appointment had to be cancelled because the lady was sick. I then went to the place of business and asked if I could buy products with the gift card I had since Aug., 2023. I did get some help from a lady who was not an employee of Serendipity . I really don't think Serendipity is in business anymore from what I saw. read more

I absolutely love Serendipity! The service is excellent from the moment you walk in the door and are greeted by Layla. For your nail, lash and brow needs, Wendy is the hot ticket! Such attention to detail make her a truly outstanding professional. I will never waste my time or money at another salon. Love, Love, Love their products. Try Serendipity. You won't be disappointed. read more

Serendipity - Great products! - Skin Care Near Me - La Verne, California

Karla is amazing. I haven't had this good of mail services in over a decade. I will continue to be a long time customer. She's serial oriented, doesn't rush you and provides quality work. read more

I have to let you all know that this small little family owned business is absolutely over-the-top. Amazing. I have been looking for a place like this for three years now, finally I hit the jackpot. Team serendipity are all very nice and professional in each of their fields. They know exactly what they're doing. I met with Jen. She gave me a facial. She dedicate a full hour to me, she was very thorough and explained all the steps that she was going to do. I was there, not knowing what to expect. I left there feeling like a brand new woman I look and feel amazing, my friends tell me I look younger. My son just got married this past weekend and I received so many compliments. My skin looks so amazing. I want to go to serendipity every day for a facial lol. I am officially a regular customer. I am booking a facial once a week. Just the atmosphere of this place is amazing truly God sent. Small tip if you're going to go park in the back, there's a big parking lot . They get an A+ for cleanliness, and they have some cute little gifts inside for purchase. read more

Always a great pedicure and facial. I've been coming here for years and can not express enough how awesome Wendy and Jen are. Guys, you're missing out if you don't come in. read more

Had the lash lift 2.0 which is amazing!!! So happy that I don't have to worry about getting my lashes wet. Wendy takes her time, explains each step as she goes along and asks if you have any questions. I was so happy with the previous lash lift, can't wait to see how long the 2.0 lasts! Wendy thank you for taking great care of me, I'm in love with my natural lashes read more

I am grateful to Jen's magical hands and expertise caring for my skin. I often wear the stresses of life on my face (or at least I see it that way), but always leave her with glowing skin and feeling so relaxed. The entire experience is amazing. I can't thank her enough! Both my daughter and I love how we feel after our appointments, I can guarantee you will too! read more

I can't say enough about Serendipity! Jen has magic hands! I absolutely love the way she customizes each an every service according to her clients needs. I have yet to have the same exact service. It's always new and so luxurious and walk out feeling like my skin is glowing. The key to it all for me is to keep this as a regular routine, every 4weeks. I'm so happy with what Jen has been able to do with my skin. I would highly recommend booking an appointment and get started on a skin care routine. It's so worth it! read more

It's been several weeks since I had my lashes done by Wendy, and I am still loving my Lash lift 2.0. My lashes still looks great, and curled. The best part is that after I got them done, I was able to wet my lashes. Wendy does the best job, she's quick, and gives great information on after care. I can't wait to redo my lashes. read more

Today was my first appointment for a pedicure. I've seen all the great reviews. Wendy is awesome! Best pedicure I've ever had. I already made my next appointment! Thank you Wendy! See you soon! read more

Another wonderful mani and pedi with Wendy today. I so enjoy the thoroughness of her services.

I love this place. It is so clean and you always get the best service. I have tried many spray tan places and this place is by far the best one. Thank you again for my beautiful sun-kissed look for my Jamaica trip!! read more

Wendy is amazing! I did not think I would love my lash lift as much as I do. I wake up looking like I'm wearing mascara! Wendy explained every step of the process along the way. It Was very relaxing too! I highly recommend this charming care salon. Wendy's lash lift to try. You're going to love it! read more

Loved my Birthday calming facial by Jen, it was so relaxing and the products felt fantastic on my skin. Jen is a pro and Serendipty has such a warm and cozy vibe. Thanks for making my day awesome! read more

I absolutely loved my facial with Jen. She is amazing. The atmosphere is inviting and so relaxing. Already booked another one with her.

was there for a visit with Wendy. Had a manicure and steam pedicure. Wonderful treat. She goes above and beyond any pedicure I have ever received. Extra attention allways a pleasant experience. She takes her time and is mindful of all the details and doesn't stop until she is satisfied. Very clean relaxed, environment. She never compromises her standards no matter how busy she is...never rushes to get you out the door. By appointment only is always on time. read more

I have to start by saying I am on my feet all day at work. I decided to get a pedicure from Serendipity. I have to say it was hands down the best pedicure I've ever had. The steam part is a game changer. My feet and calves feel so unbelievable great. Wendy took care of me and I will definitely be getting pedicures from her from now on. Thank you read more

Serendipity (n.) the art of making happy discoveries or finding the unexpectedly pleasant by chance. You will recieve quality service in a friendly environment and have a relaxing and wonderful experience. They use quality products like 100% Pure (which is completely organic) and Yonka products for your facials. All of the pedicures are done in a roomy ceramic sink with no whirlpools and all implements are sterilized in a medical grade auto-clave and files are disposed of after each use. **Strict cleanliness guidlines are enforced** As soon as I walked into the salon, I felt refreshed and relaxed. The girls were friendly and we had a great girly conversation! Knowing I can openily communicate and be confident I'm not going to get some weird infection from non-sterile implements is worth the few extra $$'s. I had a pedicure 3 weeks ago and my toes still look perfect! Men, don't feel intimidated here..they have Hands for him packages and Feet for him too! They offer manicures, pedicures, facials and waxing services. read more

My sister scheduled a mani and pedi for me the day before my wedding. I can't say enough as to the attention to detail that Wendy has when executing her art. She knowledgeable, and does things the right way. There's no cutting corners to save time. I would definitely recommend her! read more

Belinda is one of the best nail specialists I have ever been to! she is a color specialist & the staff are friendly and the shop is uber clean. Jen, the owner, makes wonderful products as well as carries products to sell to make our feminine lives a little better and today i picked up a concealer that makes my eyes feel like they got a drink! You'll never be sorry coming here! Nails, facials, tans, make-up, they specialize in it all! Thanks Ladies! read more

Beyond just a facial! A true Spa experience leaving you with the feeling of why did I wait so long!!!

First of all, I received a quick response to my message. The nail technician when she was available, came in early to allowing my appointment. Explained procedures and very knowledgeable and careful. Enjoyed conversation. I'll keep coming back for more. read more

I had been searching for a local spot to get a massage and happened to come across Serendipity. I made an appointment for the 90 minute massage therapy session with Yvonne. Upon arrival I was greeted by a friendly lady who informed me Yvonne would be out shortly. Within minutes I was greeted by Yvonne and she took me back to the treatment room. We went over a few things (cupping, pressure levels, and any problematic areas or concerns) and then she politely left the room so I could change and get situated. Once she came back she started the session. She made me feel very comfortable (this was my first massage) and the ambience in the room made for a very relaxing and soothing environment. I was very pleased with the entire experience and I am looking forward to returning not only for another massage, but also to try their other services (facial, sugaring, mani/pedi etc.). It's also a bonus that this place is literally a 5 minute drive! read more

I've been going to serendipidy for many years & love everything about this cozy spa! Wendy did my pedi today & she takes her time & does a Amazing job with the quick dry! She's so fun to talk to!! Jen gives the Best facials I've ever had & the vibe is so relaxing! Can't say enough of my little piece of heaven every time I go!! You'll love it & look forward to all they offer!! read more

I enjoyed my steam pedicure and dazzle dry manicure. Wendy's the best. Can't wait for my next visit.

Have you met Wendy? She is amazing and is very detail and takes pride in her work. She recently did my manicure & pedicure and after 2 weeks it still looks as if I just had it done. Looking forward to my next appointment. read more

Recently had the new Lash Lift 2.0. I have always been happy with my lash lifts, but this new lift is amazing!! My lashes seem to hold the curl even better. Wendy is AMAZING!! read more

I see Wendy at Serendipity for my lash lift. I just did the Lash Lift 2.0 where you can wash your face without having to wait the typical 24 hours with most lash lifts. It is great! I love that I do not have to put on mascara or curl my lashes in the morning. Saves a few extra steps and is so worth it. Wendy is professional and makes you feel comfortable during the entire process. Highly recommend. Don't wait...book an appointment with Wendy today. read more

My lash lift 2.0 has been a game changer to my morning routine! The lashes have kept their curl after several weeks and I haven't used mascara at all! Wendy was professional, informative, and really did the best job! I appreciate being able to get theem wet and the easy after care to keep them looking their best! read more

Wendy always takes great care with my feet. She is the best.

I received a gift card for my birthday ($50) I have tried on several occasions to call but have never had the phone be answered. I finally decided to go online and book a 1 hour massage. I clicked the choice "anyone" for a therapist. I got Jennifer. I believe she may be the owner. I had a missed call on my phone a few days ago. I called the number back and left a message(no answer) that I was sorry I missed the call and if they were calling to confirm that I would be there for the appointment I had made on line. I never got a call back saying Jennifer didn't do massages on Thursdays. (The website does not say that!) Her name came up when I picked my day and time. When I got there 10 minutes early there was no place to sit besides the two chairs the teenage assistants were sitting in. A little girl was sitting on a third chair and a teenage boy was sitting out on the front porch so I decided to sit with him in the only chair that was left. Just after my 11:00 appointment one of the teenage girls came out on the porch to ask me if I got the phone call from her cancelling my appointment. I told her I called back and left a message but never received a message from her cancelling my appointment. She tried to rebook and I ask to talk to the owner or manager. Jenn came out (she should have been the one to come talk to me in the first place) and repeated the same thing only that she does t do massages. I told her that that was not reflected I. The website and it should be updated. She agreed. I asked for product with my gift certificate because I didn't plan on coming back. I try to support small businesses always but I do not recommend this one. I do recommend an update on this one to improve their business procedures and train the young ladies who are the first to talk to their new customers. I see many nice reviews. I would have been a continuing customer. Reading some of the other reviews seem similar to my experience today. I suggest lowering your prices to match the customer service people are getting. read more

Great Service. Wonderful atmosphere, clean and sanitized. Would highly recommend. Great relaxing experience .

I had a facial with Jen tonight . She is very sweet, informative and has magical hands!! I would definitely recommend her to anyone . You not only leave with glowing skin but one of the best massages . I've had a lot of facials done .. she's on the top of my list ! The location is perfect, quaint , clean and welcoming. read more

Hands down the best facial ever! It's completely tailored to your skin needs. Jen has the magic touch!! And they carry trusted and amazing products including great gifts!! Shop small!! read more

This was my second visit to Serendipty and each visit has been so relaxing. I love my nails. Hannah Panuco has done my nails both times and I feel so well taken care of. She got me brave enough to do blue nails and I am loving them. On my 3rd visit I have to make a day of it. So many things to do in the area. Perfect place for a girls day out. read more

Serendipity - loving them...hannah panuvo... - Skin Care Near Me - La Verne, California

I recently bought an Amazon Locals deal for $19 for a $50 hour long pedi, I was very excited to try this quaint salon, unfortunately I did not make an appointment as I should have.however I decided to walk in anyway on a whim. As I walked in, the receptionist looked at me as if i had a third eye, very uncomfortable. She then explained how they do not accept walk ins without an appointment and said that i needed to make an appointment WEEKS in advance, i understand that appointments are preferred, but WEEKS? that is ridiculous for such a small business, the salon did not appear to be busy and must not be as exclusive as she made it seem, after all they are offering a deal for over 50% off. It wasn't the appointment misunderstanding or the salon itself, but the customer service which is the reason for my low star rating. The receptionist was not friendly in the least bit and did not offer to schedule an appointment for me or my mother but made us feel that our business wasn't wanted. Luckily I was able to get a refund through amazon for the voucher i purchased. read more

Serendipity Is a place you can go and just relax. This is definetly Not your average " chop Shop" the products are all natural and the shop is very calming and low key. They give the best services if you come you just cant wait to return.. Thanks too all the girls at the shop you are amazingg :] read more