This is my first time trying out this massage place. The massage was really comfortable, the…read moreenvironment is clean, and the techniques are excellent. I think I'll come here frequently.

Professional & Friendly staff. Clean facility. Great…read morepricing for one hour & 90 minute massage.

Came in for a deep tissues massage due to tension in my back. They take walk ins so I came by…read more I was served with in a few minutes . The massage was very soothing and she got all my kinks out. I've been here a few times and it's always a great experience. Recommend

I love coming to Grace! Most places I've been to really drop the ball when it comes to "deep…read moretissue" massages, but this place never misses. I walk out feeling like a new person every time.

Zen is my fave go to massage spot in Sugar Land. Tina is amazing with her hands and I left feeling…read moreso much better. Every therapist I've had here has been great, but Tina is my new fave! I'll be back soon!

Came to this spot with my friend on a whim and it was the WORST decision ever. I'm comparing it to…read moremy experiences with Similar cheaper spots in Chinatown that offer massaging services. Im assuming due to not getting enough foot traffic they only had one person on staff at the time we went? We still don't know if she was the owner, manager or what...as no introductions were made. We did call ahead to check availability and informed them that the appointment will be for 2 people, the staff member that picked up seemed hesitant but told us that it's fine. Anyway, we paid upfront before we got our services. However there were multiple red flags my friend and I noticed during the appointment. Such as, they only have bath towels on the bed. I was confused at first as most places offer bed sheets to cover their client. At the beginning when you pay, they did not ask us about health concerns and etc. Let's skip to the part where my friend and I got settled in the room with the bath towel... the main staff mentioned her coworker is running late [10+min]... if you want a good full body massage, save yourself time and money by avoiding this spot. On our way out, the masseuse told us to wait and to give them tips. Even though we did my have cash on us she wanted us to use our credit card [they charge an additional 3/ credit card purchase. Anyway, beware of this massage parlor...

Pat was great Very clean would recommend to everyone…read more Very easy access My back and neck are cured

This is my second visit and I loved it just as much as the first visit. I was able to book online…read moreand arrived a few minutes before my appointment. I completed a form to identify my pain points and potential health problems. I opted for a medium pressure massage and no essential oils...big mistake lol. The essential oils helps them glide their hands across your body so since I didn't get oil I got a lot of pressure in my trouble spots. The room was quiet, clean and the music was soft and relaxing. The service and price point makes this a must try just don't forget to add the essential oils lol!!

I went here with a friend for a couples massage during a midweek spa visit, thinking it would be a…read morerelaxing experience since it was not very busy. I had actually been here a few years ago and remembered it being decent, which is why I suggested it. Unfortunately, this visit was one of the worst massage experiences I have ever had. Before the appointment, we both clearly noted that we wanted strong pressure and listed the areas that needed attention. I specifically mentioned knots in my back and neck, and my friend noted pain and tension in her shoulders and upper back. Despite that, there was almost no pressure during either of our massages. I even asked during the session for more pressure, but I was ignored. The entire experience was uncomfortable. During the hot compress and hot stone portion, one of the therapists kept placing the hot stones directly on the massage bed near me. Because of that, I kept accidentally touching them during the massage, and they were hot enough to burn me. More than once I reacted because it hurt. My friend even asked me if I was okay because she could hear me reacting. At first she thought maybe it was from too much pressure, but I told her it was actually because the hot stones kept burning me where they had been left on the bed. The therapist was aware this was happening and still did not move them or put them somewhere safer. That was not only uncomfortable, it felt careless and unsafe. When it came time for the actual massage, very little oil was used, to the point that it felt rough and uncomfortable on the skin. I asked for more oil more than once and again was ignored. Since it was supposed to be a quiet and relaxing environment, I did not want to make a scene, and I assumed maybe my friend was having a better experience, so I tried to get through it. Afterward, my friend immediately said she also had a bad experience. She mentioned that she usually relaxes enough to fall asleep during massages, but this time she could not because it was so uncomfortable. She also said she barely felt like she received a real massage and that her problem areas were not addressed at all. We both had very specific tension points, and neither of us felt that those areas were worked on in any meaningful way. What made the situation worse was how it was handled at the front desk and by the manager. When I politely explained that neither of us had a good experience, the first response I got was asking whether I was paying for both services together or separately. There was no acknowledgment of the complaint itself. When I asked if there was a manager or owner I could speak with, one of the front desk staff walked away without explaining what was happening, while the other just continued processing payment. When the manager finally came out, her response was dismissive and defensive. Instead of listening, she basically implied that even though I requested strong pressure, the therapist may not have been able to provide it because of my body size and because the therapist was smaller. That was inappropriate and unprofessional. If that was truly the issue, it should have been communicated beforehand instead of giving me a poor service and then explaining it away afterward. I also specifically mentioned the issue with the hot stones burning me and being left on the bed, and that concern was completely ignored as well. That was one of the most upsetting parts of the experience because it was a legitimate safety issue, not just a matter of preference. I also got the impression that the therapists were inexperienced. The manager's attitude only made things worse. She kept focusing on the payment and mentioned that she could have given 10% off, as though that addressed the actual problem. I was never refusing to pay. I simply wanted the business to acknowledge that the service was poor and handle the complaint professionally. Even the refund and recharge process for the discount turned into an awkward and unnecessary ordeal. On top of that, the manager suggested bringing the therapist out to question things directly, which felt confrontational and uncomfortable, especially since we were calm and respectful the entire time. Overall, the massage itself was poor, but the customer service afterward was what really guaranteed I will not return. There are too many good massage places in Houston to spend money somewhere that provides such an uncomfortable experience and then responds with attitude instead of accountability. I would not recommend this place.

I heard from a colleague this was one of the best Thai massage places in the Houston area so I had…read moreto try it. They were a long way from my house, but ended up being well worth it. As other yelpers indicate, you are greeted with tea on your way in and I chose a mimosa on the way out. Then, they give you slippers to walk from the lobby to your room. Mine were way too large and kept coming off down the hallway. The massage I chose lasted 1 hour and the best part of course was when they walk on you since they get a little deeper that way. It's just a completely different feeling than a masseuse using their hands. Overall, customer service was excellent throughout the entire visit from all employees. The interior appeared to be fairly clean as well, as this is a legit massage place.

Worse deep tissue massage I have ever had. Price was to high and the lady couldn't understand…read moreEnglish.

Well as I have said Yelpers I will let you know who is legit and who is not when it comes to…read moremassage and this place is absolutely not legit first of all they make you pay first then they dried doing inappropriate things you turned them down and they give a half ass massage and tell you they are done after only 30 minutes when you paid for an hour. Absolutely unrecommended will not ever be back.

Today was one of the most stressful days I've had in YEARS. I have brain damage and have been in…read moreremission over a year. Most people I interact with have no idea that I'm a brain cancer survivor but today I woke up with a sore lower back and screwed up some banking stuff that I am praying can be fixed. I decided to see if I could find a massage place close to home that was open and affordable. I've seen a new sign in the Walmart parking lot the last few times I had to drive there for specific items. I let my husband know I was in dire need of a massage so would meet him at home later. He asked which salon I was going to. I always check Groupon before getting beauty treatments or massages done in case one of my favorite places or somewhere I've been wanting to try is having a special. Hubby said if I could find a couples massage he would like to go with me except he refuses to have a male masseuse. So, there was a Groupon for a Thai massage but I called the place and they only did 30 minute massages and there was only one therapist there so we would have to take turns. Then he reminded me that I mentioned seeing a new place by Walmart. I called the "new" place and they were so friendly and accommodating otp. I could do a massage alone, or with my husband as a couple's massage, they suggested a body, face, & head massage they are promoting this month. $100 for all three. I'm super picky about my hair and didn't want to get it wet so asked for the couples massage. My husband had Tiffany and mine was Crystal.. I wasn't expecting to truly relax, I stress about a lot of things. Like can't go to bed sometimes because I'm worried about the kids or my best friend's recent widow. I was laying there enjoying the massage and trying to figure out how to fix the bank problem and get a different contractor to fix my Dad's house then all of a sudden the worry & stress was gone! Like *poof* that kind of gone and she put a warm stone in each of my hands. It was a surprised to have the stress switch just turned off. And when I say that we get massages everywhere I'm being totally serious. Maybe it's because the older we get the more we ache. At one point I was in a yoga pose from my favorite instructor. Happy baby or child's pose, something like that but when I looked over at my hubby he was being walked all over by Tiffany and was super relaxed. When we checked out I felt great and I saw 2 spaces that looked like they should be in a hair salon so I told the man at the register, "Oh! You do have a hair salon area! I was afraid to book the face & head massage because if I get my hair wet I will have to go to the salon to get it fixed and I don't have time tomorrow." He was so nice and said they could have blow dried my hair as part of my session. But I specifically asked otp when I booked the massages if I would leave the salon with wet hair if I booked the massage special and the lady I spoke to said, "just a little wet, we can towel dry for you." So both my husband and I will come again and ask for our same therapists. Just the fact that while my stress was churning like a generator in a neighborhood without power Crystal persevered and I am a professional worrier! Actually that's not true that would mean I would get paid to stress for people! I would be a billionaire! I'm far from it but I really am going to try the triple special before it expires. The salon smelled nice & the shopping center it is in doesn't have a lot of parking after 5pm because there are several restaurants and a Walmart in the same parking lot.

My sister and I had a wonder experience at Thai Massage Retreat & Head Spa last week. My sister had…read morethe Thai Combo massage. She talked for days about how amazing Crystal was, she used the exact amount of pressure. "My back has never felt better." I had the Head Spa with mini facial, hand & foot massage: It was so-so relaxing. I loved the waterfall effect on my scalp. They even had products for ethnic hair. The ladies that worked on us were professional and kind. We can't wait to go back!