took my dad there and the stuff is amazing. Helping the people that needs to be help and that is…read morewhat this caregiving stuff stand for. Take my word they know what they are doing

Amazing staff...place is clean and lots of fun activities.read more

I don't usually leave reviews, but I felt like I should share my experience because a lot of people…read morewho use home care services depend on caregivers for their health, safety, and everyday needs. While I was with the agency, I had several interactions that raised concerns for me about the service. When I asked questions or brought up issues that mattered to me,as time went on, I didn't feel like my concerns were really being addressed. Eventually, not feeling supported and reassured, over time I did not feel like my concerns were being adequately addressed. The final straw was being presented with a Client Care Support Agreement that I felt pressured me to accept terms I wasn't comfortable with if I wanted to keep receiving services. By that point, my experience with the agency had already left me feeling like my point of view wasn't being listened to or respected. In the end, I no longer felt confident that my concerns were being taken seriously, so I decided to find care somewhere else. I encourage other clients and families to ask questions, keep records of any concerns, and make sure they understand any agreements before signing them. When you rely on caregivers for daily support, it's really important to feel safe, listened to, and respected

Horrendous company. If you're looking for in home care services this company isn't the place. They…read morejust hire anyone and don't screen very well and they are a loosey goosey company. Not professional either. I have found a much and I mean much better company to work for. One lady asked a client for gas money even though she knew the rules that states under no circumstances are the in home care workers allowed to ask the clients for money. I was so happy to hear the in home care worker got fired. They brought one lady out to work with me and she wasn't a nice person. She even made my lil pup cry. Another lady was crazy. They must have incompetent people working for this company.

Horrendous. Because I was so ill when they started working in my home it took me a while to figure…read moreout what they were really about. The majority of the people they sent were unqualified and/or unsuitable for work with sick people. Several of the people they sent to help me were so elderly and in such obviously poor health that I took care of them! They manipulated my schedule without any notice and when I objected just blew me off. Again and again... The last straw? They re-scheduled my home visits to 6 hours one day and 6 hours the very next day, and three hours another day. When I objected, I was basically told "tough luck," this is more convenient for US. I have filed a formal complaint against them Don't let them into your house!

My mother developed dementia about 7 years back, and as it has progressed our family was in need of…read moreadditional support. Dustin has gone beyond the role of a healthcare worker, and has been an incredibly kind friend to her. He is also good with her chihuahua Lucy, always offering to walk her when he comes to see my mother. He drives her to doctors appointments, helps with weekly meal prepping, and is always ready to pitch in with whatever task may be at hand.

From the owner: Compassionate Home Health Care in Seattle tailored to your families needs…read more Visits.care delivers exceptional, personalized in-home support rooted in empathy, compassion, and respect. Our mission is to connect individuals with special needs and their pets to high-quality care in the comfort and privacy of their homes—where healing and well-being naturally thrive. We believe wellness begins in familiar surroundings, guided by trusted professionals who understand each person’s unique needs. Our services are tailored to support daily living, emotional well-being, and overall quality of life—with thoughtful attention to the details that matter most, including the presence of cherished pets. Built on a foundation of excellence and empathy, visits.care is driven by a singular vision: Encompass Compassion.

I finally accepted the fact that my life would be better if I had a chair that could help me get up…read moreoff of it... Hubs and I went to Access. They had about 16 of these chairs on the floor, and I think i tried almost every one. Employee Amarvir helped us-- he was very patient and a great help in pointing out features and helping us make a final decision. We purchased a lift chair that day and I am so happy with it at home. Access delivered the chair 2 days later, set it up and all is well! Really good customer service. I do recommend this place for walkers, wheel chairs and the like.

This Access Medical Equipment has very knowledgeable and helpful staff. Also has good inventory and…read moreselections.

I don't need a lot of personal care yet, but for now my caregiver does things around the house that…read moreI am no longer able to do. This is only my third week with this agency, so my impression of quality of care is limited. The people they have sent out are adequate and, with a little instruction, can do the jobs I need. My one negative is communication with me from the staffer, which has been inadequate. I have worked in the home care field myself heavily before retiring and can say this agency's lack of communication with me is a proble.

From the owner: Family First has been working with families and organizations responsible for elder care in the…read morePacific Northwest since 1988. As the leading provider of care management, home care and licensed counseling, Family First has locations in greater Seattle, Tacoma, and Spokane areas. In 2024, Villageplan was rebranded to Family First to align with its parent organization. The Washington-based team provides comprehensive and empathetic eldercare solutions for individuals and families, as well as government agencies, hospital systems, religious organizations, and others.