My dad passed away in april 2020 during the pandemic. After some time, my brother contacted this…read morecompany to make arrangements to get my dad a headstone. From the moment we started working with Tayler in the office to the headstone being placed by a very nice young man, the experience was amazing. Tayler was so kind and patient with us going back and forth with her to finalize the final product. Once that was completed I went to the cemetery to meet the man who placed the headstone. He was also so patient with me while I communicated with family about the placement. The company as a whole was so nice and thorough and understanding. Would totally recommend this company! They came from layton to lehi to place our headstone. Our family is so excited with the final product. We know our dad would love it!

I left a negative review of Utah headstone Design in regards to my husbands headstone/bench a…read morecouple of months ago. Because the base for the bench seat was made not quite tall enough, the overhanging bench seat made it hard to see the name. I was finally able to talk to the owners of the company and they gave me some ideas to correct the problem or some additional engraving ideas that were possible. They have now added his name along with mine to the bench seat and I am happy with the finish product. I did not know how to remove the negative review , so I am leaving this second review to let everyone know they were willing to help me feel better about the finished product.

My riding lawn mower started missing, lacked power, and was pressurizing the oil pan. I assumed it…read morewas either a valve or ring problem. I contacted another local Toro service center, Honest Engines, and they told me that the cost to rebuild the engine would be about the same as replacing it, $2500. They said they do not do rebuilds any more. I called BC Small Engine and he told me it might be something like a head gasket, but bring it down to examine. I took it and they had it repaired in about 4 days. It turned out to be a stuck valve. They repaired it, did a full service and tune up for about $250. While I was there, they also serviced and repaired a snow blower for me that had a broke gear handle. I am glad to find a place that it willing to open up the engine and find out if it is a simple repair or needs a full blown rebuild/replacement. This is now my place to go and I would highly recommend it to others.

Brian and his team are excellent. They went above and beyond with our projects. Will be back, and…read morewould refer 100%

Great place with awesome service!! Not only do they have most pieces of equipment to rent that you…read morecould think of, but they are super nice people that are much friendlier then other shops I've tried!! This is the best place to rent your equipment from I travel to Ogden from Farmington due to their service and prices! Great place highly recommend!!

Great customer service, prices, and a wide variety of almost anything you would need to rent. I…read morehave used "Howe Rents" multiple times and every time it has been hassle free, fairly priced, with employees willing to help with any questions or heavy lifting.

Found this place on KSL and messaged them asking about a washer dryer set. I was told they would…read morehave plenty later in the week. Upon arriving to the location they didn't have the type of set I needed. They told me they would have more the next day but didn't have any more for 6 days. Finally went to look at the set and they had sold 3 before I got there and was left with one set. The set they had, the washer was broken, so they told us they would get it fixed and deliver it to us. Instead they offered us a different one. Once delivered we paid them with a check. It has been 4 weeks and I have contacted them about cashing it and they said they would the following day. That was 2 weeks ago and they still haven't cashed it.

We recently moved to Ogden and were looking for a used washer/dryer, and found Rodrigo & Galaxy…read moreHome Appliance through an ad on KSL. Rodrigo & his wife take used washer & dryers, get them back into like-new condition, and sell them for a sweet price. They offer delivery service for just a little extra, and a 30-day warranty on all of their items as well as repair services down the road. Cash preferred, but they'll accept credit card for an extra charge. We bought a nice Samsung front-load set from them, they let us test them out in the store, then delivered the set later that evening. Our set has been working great for a month now, and we got a heck of a deal on it. Buy used to save $ and the environment, and support a super-nice, enterprising local family!

Buyer beware. This…read morecompany doesn't just have poor customer service--they appear to retaliate against customers who leave honest negative reviews. We spent nearly $9,000 on a patio cover after explaining that durability was extremely important because we have large dogs. Nobody bothered to tell us the support posts were thin aluminum that dent incredibly easily. Nobody bothered to tell us the gutter opening was so small that it's nearly impossible to clean and is lined with sharp metal edges. When we first reported these issues years ago, we were essentially told, "Too bad." One owner even admitted the gutter design had been a known flaw for over 20 years. Twenty years. Yet they continue selling it without disclosing the issue to customers beforehand. Fast forward to this year. The gutter is still impossible to clean. Leaf blower? Doesn't work. Hose? Doesn't work. Pressure washer? Doesn't work. The only way to remove debris is by reaching into the tiny opening with your hands, which has resulted in my husband cutting himself multiple times on the sharp metal. Two months ago we called because the patio cover was still under warranty. We were told a work order would be submitted and someone would contact us. Nobody ever did. So today we called again. The first employee agreed that our gutter didn't sound right and told us it should have around 3 to 4 inches of clearance. He said he'd submit another work order. Less than ten minutes later, my husband got a call from management. Not to schedule the repair. Not to apologize. Not to honor the warranty. Instead, he was told they would NOT service our patio cover because I left an honest negative Google review years ago. Think about that for a second. Their response wasn't, "Let's make this right." It was, "You criticized us, so we're refusing to help you." That tells you everything you need to know about this company's integrity. They had multiple opportunities over the years to fix this issue, earn back our trust, and prove they stand behind their work. Instead, they chose pettiness over professionalism. A good company isn't defined by never making mistakes. It's defined by how it handles them. Kool Breeze has repeatedly shown that once they have your money, accountability goes out the window. Spend your money elsewhere. There are plenty of contractors who actually stand behind their work instead of punishing customers for telling the truth.

Brad is a outstanding person. had a few hiccups but they got it right. I would highly recommend…read morethem.

An update to my previous review: When we took our Dyson in for issues we were having with the…read morebrushbar, they said it was an easy fix and under warranty. Awesome. Well, the guy who answered when I was told to call back was a snarky one. In the 18 months or so since we got it back, we've had nothing but the same problems with the brushbar assembly. I took the vacuum apart myself and saw the problem right away. I'm no professional, but apparently I could see something they missed. I posted a pic of the problem. The brushbar end had crumbled and cracked, and had seized onto the endcap assembly. It's a dang shame these people weren't able to see this obvious problem when we took it in and it was still under warranty. I know it didn't happen after because we were having the same issues before and after they got their hands all over it.

This was my second time stopping in to get my clunker Hoover fixed again. If I could give them 10…read morestars I surely would. This is a very nice family owned business. Each time I've come in they have been amazing. They fixed my machine, changed the belt and took it in the back for a cleaning (Didn't ask them to but they brought it out looking brand-,spankin-new..no extra charge.) Was only $30 for the fix, belt change and extra belt! If you want excellent customer care, speedy service and friendly staff... Look no further! Love you guys!!!!

In short very disappointed. Liked the initial interactions and the general communication. Repair…read moreguys were nice and prompt. However it took them 2 and 3 tries on 3 appliances to get them "fixed". But alas, only 1 of the 3 actually is fixed. They seemed to immediately want to throw parts at the issues but the parts never fixed the problems. And then instead of just coming back and making it right they wanted us to go through our home warranty people. I wouldn't recommend even though they are very nice people. It's shouldn't take 3 trips to fix an appliance. Further, on our washer the new repairman with different company found the issue in no time and we never needed the parts Ifix installed to begin with.

Can't say enough about Jon and iFix. Helpful, knowledgeable, honest and timely. We had our fairly…read morenew fridge go on the blitz with little or no help from the manufacturer. Jon helped us make a smart decision on the repair, get the right parts and ultimately fixed it. Such a relief. Highly recommend.

Service to our home is a great convenience. Paid $160 to get an old mower running again-…read morecarburetor all gummed up from sitting all winter with old gas in the engine. Great guys and worked fast. Would definitely use again with any of our machines.

fantastic snow blower repair and maintenance - responded promptly to outreach, came to our house…read moreand did exactly what they said they would in a timely manner and affordably. Hooray!