The entire experience of putting in two new mirrors was professional and handled smooth as glass…read more Peggy was very charming and delightful to work with on the estimates. Steve and Jake were professional and very proficient in checking the measurements, and installing the new mirrors, and very happy to work with me to "repurpose" the original light fixture in the Guest Bathroom! When we decide what to do for a mirror in our powder room, you can bet we'll call Wesley's Glass & Mirror!

They did a great job replacing some glass shelving in our kitchen cabinet! Easy to work with and…read morefast.

Great job! Tate and Derek were our installers. Here on time. Quick. Looks so nice. This is the…read moresecond time we have used this company. They don't disappoint! Thank you

Everyone from this company is truly amazing to work with. So knowledgeable, and professional. I am…read moreso thankful we found them and we plan to continue to use them in the future!

I'm not one to give bad reviews but we are so disappointed in Russ the owner. He came to install…read moretwo sealed units in our home. He was in a hurry trying to install them and was very careless. I asked him to be careful when working in the living room as we had just purchased new furniture. I heard a bang and I came running and asked him if he hit the coffee table. He denied hitting the table with his ladder but admitted he hit the media unit with the rubber on the ladder. Rubber does not make a sound like metal on metal. There was no damage to the media unit but here is the damage he did to the table. This is not reparable. In addition, he did a sloppy job with the glue on both windows and putting the trim back on. I had to point out the deficiencies as he was running out the door. He will not acknowledge the damage after we called that day. He did return the call then hung up on my husband. Do not hire this company.

Requested a quote to replace a sizeable residential glass window that leaked and would not operate…read moreproperly. Another company said a new window and frame was necessary for $5,100.00 Russ from Viking Glass took one look and said he could fix the problem; he removed the entire window, repaired it, and re-installed it in less than 1/2 hour. The total charge was $50. Russ cared more about us than making a significant profit.

I called Five Star very late in the afternoon and I was in a bind. It was a situation with a broken…read morewindow at a friends home that I was repairing. First win - the young lady answered the phone on the second ring. Second win - she asked me to hold while she checked to see if the technician to cut a specific size of glass was still around in the back. Third win - she confirmed that he was available, they were still capable and willing to accommodate my request. Fourth and final win and requires props - I am now a "customer for life" with Five Star Glazing. I showed up to pick up my piece of glass. The owner actually assisted me with replacing it in the frame, put it back together, and helped me in every way he could, going WAY above and beyond What I expected to encounter. They have the customer at front of mind, just like we expect it to be, but rarely if ever encounter any more. They even stock ancient parts as he produces them with technology as a friend. Call them and talk to Selena or Ben if you have a special need or request. Clearly, they focus on customer service and satisfaction and are just great at what they do and very kind. If you need anything Glass related - these guys are the best I've ever seen at serving customers and having the knowledge to provide you with a solution.

I've had FIVE STAR GLAZING out to do glass replacement recently. They do magnificent work. I've…read morecontracted with them a couple times before... always exclusive and quick service.

WINDOW PANE REPLACEMENT: We needed a large thermal window pane in our dining area replaced. Due to…read moreage, the window's gas seals leaked, and this caused the window to fog and to distort views to the backyard. OUR PICK: We called three glass companies and received three competitive estimates. We narrowed the choice to Dependable Glass in North Phoenix, for five reasons: 1. 4.9 Google rating; 2. 4.6 Yelp rating; 3. The professional and pleasant way they answered their phone; 4. They took adequate time to answer our questions about their products and services; 5. We were not rushed to make a purchase decision. THE ESTIMATOR: Dependable Glass sent John, the estimator, to our home to measure the subject window pane. He was on time, very friendly, spoke clearly, and answered all our questions without hesitation. Additionally, he assured us the installation would be performed only by Dependable Glass employees (not third-party installers). He also said the quality of work by the window installers would be A+ and come with guaranteed customer satisfaction. We received an all-inclusive price estimate that was straightforward and easy-to-read. Dependable Glass estimator guaranteed the price would not fluctuate before or during the window pane installation (no upselling). THE OFFICE: A few weeks after making a deposit, the replacement pane was delivered to Dependable Glass from the manufacturer. After that, I received a call from "MICHELLE" to select an installation date. Unfortunately, a couple of weeks before her call, my elderly wife suffered a severe in-home fall that required surgery and a hospital stay of nearly 30 days. I asked Michelle if it was possible to delay the installation until after my wife arrived home. To my pleasant surprise, Michelle said Dependable Glass would be happy to delay the installation for a month, or until we were ready. (That is GREAT service!) She verbalized her compassion about the falling accident, and that REALLY HELPED me during a difficult time. As promised, Michelle called back in 30 days to see if we were ready to book an installation date, and we were. THE INSTALLERS: The installers - James and Ethan - arrived on time, and they were well-prepared with all the required tools and components. They were one of the most pleasant installation teams I have every encountered. They were polite, respectful of the property, and they took the time to answer a few pre- and post-installation questions. James and Ethan went the "extra mile" with a special request. I wanted the large wooden Venetian blinds covering the subject window to be permanently removed before the new window pane was installed (I was unable to remove the heavy blinds due to physical disability). Without hesitation, James and Ethan completely removed the blinds for me (thank you!). After the pane was installed, the two gentlemen removed all stickers and washed the inside and outside glass to a beautiful shine. Wow! What a difference it makes to look at the backyard through clear, quality glass. WOULD WE USE DEPENDABLE GLASS AGAIN OR RECOMMEND THEM? Absolutely YES! We were very impressed with the entire process from start to finish. Everyone we spoke with at the company was pleasant and eager to provide us with excellent products and services. Everyone conveyed a feeling of "trust," which placed us at ease. Therefore, after today's installation, we had another large fogged-up window measured for replacement. I am confident we will receive the same high-quality service and product for this project, as well.

On October 1, 2025, Steve came out to my house to confirm measurements for two showers. He did not…read morehave the measurement or any of the information that was sent to me in the bid. My wife ask Steve about the stability of the glass for cleaning purposes and his response to her was "not to have sex in the shower." My wife was uncomfortable with this response and I am furious!! I called the company and someone named John, who said he was the owner called me back. Prior to John calling me back, I asked the receptionist if Steve was a tenured employee. She confirmed he was. When I spoke to John his verbatim statement to me, as he chuckled, was "he was sorry Steve did a bad job reading the room." Needless to say, he did not, in anyway, show remorse for his employees distasteful and sexist behavior! Why he thought it was a laughing matter is beyond me! I am not sure what room John thinks it's appropriate for his employee to discuss sex with another man's wife but beware that this behavior is not frowned upon but a laughing matter to Dependable Glass ownership. If you are looking for a company that is going to send a man to your home who wants to discuss sex with your wife and where she should/shouldn't have it, Dependable Glass is right for you. I am baffled by this companies sexist behavior and lack of willingness to see the issue in their behavior! It's evident, management does not care about how their employees conduct themselves in the field. This companies behavior is disgusting and I would strongly encourage others to select another company, especially those who value your spouse!

My windows were hard to operate. I called Shane, he scheduled Gilbert very quickly to check what's…read morewrong and told me that my windows are in great shape and just need new balances. The work was done quickly for a very reasonable price and didn't upsell me on anything. Gilbert went out of his way to even vacuum my window sills ..I'm so happy I have perfectly working windows now. This company is a gem! If I can give more stars, I would! I am a loyal customer for life! Thank you Shane and Gilbert!

I had a rock break a window at my home. Valiant came to quote it the very next day. After accepting…read morethe quote, the new window was ordered and installed in about a week. From price, speed and professionalism everything was top notch. Gilbert was great and speedy with install. While I hope I don't have any broken window needs in the future, at least I know where to make my first call if it happens again!

I've purchased some glass from Roadrunner. I was dealing with Larry until he retired. I never had…read morean issue.

Quick reply to our phone calls and was able to help us quickly and efficiently. Also assisted us…read morewith our door, which we had had a very difficult time with for a long time. Extremely pleased with this company's performance.

Evan is both good at his work and at customer service. Price was under the others. This is my…read moresecond time using him and I highly recommend.

I recently had the pleasure of working with Glasstopia and was thoroughly impressed. The…read moreprofessionalism, quality work, and attention to detail demonstrated by Evan were exceptional. I highly recommend Glasstopia for any glass-related needs.