Poor nursing care for orthopedic injury as result of lack of orthopedic experience and training.read more

Do NOT put someone you love in this place. Regardless of the reviews - it's a run down, dirty…read moreplace. My mom was there for about 2 hours. When I arrived she was sitting in feces while her attendant (19 year old boy) was snacking and standing around chatting. When EMS arrived to transfer her out - the driver told me that this place is frequently shut down and reopens under another name. He said he definitely wouldn't put his mother there.

I enjoyed my stay at Ascension Saint Thomas Rehab Hospital a few years ago. The nurses on the floor…read moregave very good care especially this one Phillipine RN nurse I had whose name is Edilear Dubay. She just recently married but cannot think of her married name. All the nurses , physical therapist, respiratory therapists all were wonderful !! I give the Rehab Hospital a 5 star !!!

Idk where to start !! Sister is recovering from emergency…read moresurgery of an ostomy bag happened on 08/01/2025 So not able to walk well. The care of the recovering person is horrendous!!! She almost dehydrated to death in life care center of old hickory!! Her daughter had to call 911 to come get her and take her to the emergency room!! They released her back to his awful place. She's had feces running out and all over her and sat for hours on 4 different days in filth!!!! One of the techs put a urine bag on her and that caused the bag to fall off!it was the wrong kind of bag!!! I came walking in and they didn't know who I was....but the techs and nurses were arguing about who was not going to change and clean her...this is the worst medical experience ever !!! We are seeking legal neglect charges!!! On this place.

This is my second time to be here at Life Care of Old Hickory Village at a 10 year interval; very…read morelittle has changed; the same very good quality of care, and the food is still good! The care I received was efficient and timely!! Should I need the rehab team services again I will be back at Life Care of Old Hickory Village !!! Sincerely, Nelda Porter

I had been dealing with shoulder issues for over nine months before I started working with Sandy…read more After just a couple of months under her care, my pain has significantly decreased. Her deep knowledge and educational background are evident--she guided me through the right exercises to rebuild strength and improve mobility. Sandy is not only incredibly skilled, but also kind, patient, and truly listens to each of her patients. I can't recommend her highly enough. If you're in need of physical therapy, this is the place to go. They provide top-notch care and offer some of the best physical therapy services in Nashville.

I got in quickly and it was a great experience from the first phone call to the check in, to the…read moretime spent with Dr. Bolton and I'm looking forward to more great results in the future.

Jathan Griffiths is a wonderful therapist he has it all listens, caring knows what he is doing I…read morecouldn't leave a better review outstanding

I strained my shoulder/neck at the gym pretty bad last week. For example, it was even hard to turn…read moremy neck fully while I was driving to check before merging lanes. It was uncomfortable to sleep with my head turned to the left side. I went to see KC at Benchmark Physical Therapy, East Nashville and she really helped! Through some alternative type of acupuncture she did, my muscle was able to relax. After about the first 24 hours of minor soreness, It's felt better since. I would definitely recommend Benchmark Physical Therapy, East!

Rehab Without Walls is a very special place that has my respect and appreciation. Following a…read morestroke and 10 stay I chose RWWs for secondary, longer term rehabilitation. WOW, what a blessing and great choice. They are true professionals and know what's needed to turn around. Very compassionate and positive. When I walked in for the 1st time it was with a walker and steps were tiring to difficult. The Physical Therapists worked with me and pointed out what I needed. Great homework within my comfort zone. A few months later I walked out on my own with strength and stability. I can even walk fast with no worry. Special shoutout to Mike, Rachel, Ericka, Ellie as my physical therapists, they're the best. My stroke effected my right side meaning I couldn't my a fist, pickup anything or use my right arm. The Occupational Therapists took charge and loosened up my arm and hand. They showed continued compassion and encouragement. At the end of the my therapy I could shower, shave, wash my hair, prepare meals, drive, and other everyday tasks. What a caring team! My expert team consisted of Anne, Autumn, Lavanya, Hanna and Emile. RWWs has my full respect, endorsement and recommendation not to mention appreciation!

I have read the reviews and strongly question the comments. I had an excellent experience during my…read moretwo week stay. The other reviews mention personal issues, I too had a couple issues that if unaddressed would cause a less positive review. I brought the issues to attention of management and they fixed in hours not days. I'm reminded when I had a business folks that were less than satisfied wouldn't allow the business to fixed, only complained to others. I still highly recommend VSRH! Hard to address what is hidden or unknown.

My dad was basically ignored by the nursing staff unless I was in the building with him. They left…read morehim in the bed for 3 days after a hip fracture and had little to say in response. The case manage Kara was nothing but a condescending useless person. We appealed my dads discharge when it was approved by his insurance with no care what so ever from this facility. We did not have the ability to care for him at his home and was trying to move to a better place and they would not agree to wait 3 days. They pretend to have an independent company review his case and make an impartial decision on our appeal. All they do is review the medial director records and won't even speak to the family or the patient. It's all a scam and they don't give a fuck about their patients. The worst part is they insinuate that you don't care about your family when all you are trying to do is keep them safe. RUN!!!!!!!

Hands down the WORST place to live and work. The new company…read moredoesn't care about the residents they only care about money as if the new owners aren't rolling in it already. And also the new owners have no idea what they are doing. They saw old folks and saw dollar signs that's it. They DO NOT CARE ABOUT YOUR MEMAW. They can't keep good employees because the pay sucks, no real good benefit for them to stay, they overwork employees while the bosses sit in their closed offices also rolling in the dough. The director of nursing (Jessie) has got to be the laziest director/employee in that entire building but also one of the first to grab three meals a day. ‍ It used to be employees could have a meal a day no problem. Now they give 15 tickets a month to employees so they don't get a meal a day WHICH THEY DESERVE. But will feed all the investors and visitors for their monthly meeting with outsiders. Not to mention when owners and visitors come....they stay the night, eat three meals a day and don't pay a dollar. So how is it fair to take things away from residents but treat the people making 6 figures like gold? Without these residents they wouldn't have their six figures but hey let's keep taking things away. Employees use their 15 tickets and then have to use their low pay to buy more tickets. The kitchen staff gives residents portions smaller than what you would give your toddler and then tells them they can't have more. I worked there as a caregiver and when I tell you NEVER bring your loved ones here. The food is terrible like REAL BAD, the price is way too high for all the shit they have taken away from residents and how they treat them. Also all of the reviews for this company have been begged to get from current employees and their family. They actually had the activities department go around the dining room giving candy to people who left a review. ‍ Anyway they can screw your loved one or their employees best believe they will. Why do yall think so many have moved out? This place will ALWAYS be a shit show if ran by Lloyd jones or Aviva.

This is strictly related to the Business Office and the Operator of the facility, New Horizons a…read moresubsidiary of Eastlake Capital which is located in Dallas, Texas with Andrew White as the President of Eastlake Capital. On February 4, 2018 our family member/resident of Maybelle Carter passed away. The same day we vacated the contracted space and gave formal notice to the facility so that as per our contract we would receive a prorated refund of the prepaid rent. According to the contract we were to receive the refund within two weeks after vacating the space. After three weeks had passed without any communication related to the refund I made an in-person visit to the facility and discovered the paperwork had not been submitted to New Horizons/Eastlake Capital for our refund. The paperwork had been completed that day and was being forwarded to their corporate office. One month after the paperwork was initially submitted the refund still had not arrived, so I called and then paid a visit on-site again. After a lengthy conversation with the on-site management team at Maybelle Carter I was informed that I wasn't the only one not being paid. No refunds were being paid and neither were the facility's vendors, however the employees of Maybelle were still being paid their wages. At this point we decided to attempt contact with Maybelle's corporate office (Eastlake Capital) and discovered that their phone system will not allow phone calls made outside of their facility's network to be completed. Based on this, an official demand for payment letter was sent to all responsible parties including the REIT (real estate investment trust) owner of the property, National Health Investors Inc of Murfreesboro and demand for payment has currently gone unanswered. It has now been 63 days with no refund or communication from Maybelle Carter, New Horizons, Eastlake Capital or National Health Investors Inc. At this point, because of this current financial situation, I'm more concerned with the well being of the residents because it does make me wonder what they're doing without. All that said, I would encourage anyone considering Maybelle as a future home for a loved one... or even a current resident who may run across this comment (unless it gets removed) to question heavily related to the current financial state of the operator.

Working with the staff here has been amazing, these people all truly care and are "in it" for the…read moreright reasons!

From the owner: We tailor fit each individual client’s needs to meet their lifestyle. Recovery is not a one size…read morefits all platform and we are happy to be able to design each clients treatment plan (Outpatient Detox, PHP, IOP, OP and Mental Health Services) individually, in order to help sustain long term sobriety and mental health. We do recover, One Day At A Time!

Very pleased with my visit, if you want a place that truly cares and takes the time to help your…read morefuture grow then this is the place!

I love my doctor and all of the people from the receptionist, lab to the call service. My counselor…read moreis awesome and my Doctor is amazing! She's very patient, kind, nonjudgmental and understanding. I'm praying for her because she's stuck in Colorado quarantined with covid and is very sick. She called apolozing to me because my pre-approval for my prescription went to the wrong insurance I have Medicare and Medicaid. Please pray for my doctor and all those who have covid. I had covid about 6 weeks ago and my this doctor's office called me in all my meds and extra so I could get better. This is the best doctor I've ever had and I've had a few Sub Doctors unfortunately.