This facility is clean and the staff is exceptionally friendly and knowledgeable. I've had…read moreexperience with other hospice facilities and Angela sets the standard for quality care.

There is a staff member at the Angela Waterford hospice facility who is horrible. The first night I…read morearrived after-hours, frazzled and heart beating in my chest, she coldly opened the doors for me when the automatic opener didn't work, then coldly marched down the long corridors in silence- obviously annoyed that she had to leave her desk. I have caught her gossiping negatively with other staff members who, though mostly lovely, seem intimidated and unduly influenced by her military style meanness. There is very little family support at the Waterford facility (grief counseling once a month) and adding an unwelcoming, unkind personality to the mix during an already stressful and surreal experience is too much to deal with. There's a reason for the saying ''one bad apple spoils the bunch.'' She seems to be a ringleader... and her energy is a downer.

I am so thankful that my family worked with Honor Hospice during my mothers final days. The entire…read moreteam was respectful, compassionate and supportive to my mother and to our family. I would recommend the Honor Hospice team without reservation.

The Honor Hospice team provided exceptional care of my mother during her final days. They were…read moreattentive, compassionate and professional. Honor Hospice worked with the facility my mother was in to ensure that she was comfortable, and advocated to ensure my mom had everything she needed. I am grateful to Honor Hospice for the support they offered to our family during a difficult time.

We appreciate the care my family member received in the rehab facility. We especially are grateful…read morefor the guidance offered by the nursing director Amy as we faced tough decisions.

My husband was at Marywood for 3 mos. I was not happy with the care. He was yelled at for having a…read moredirty diaper. He was in a wheelchair. they set him at a table with nothing to drink. His protein drink sat in his room. It was demoralizing for him. I would not recommend this place. If you are mobile it's ok but I watched many people have the same experience. Rose

The worst!!!!! Never use this company. My special needs Aunt…read morewas dying in a nursing home. I called and said "My Aunt is dying and I can't handle this, I need help" The hospice nurse said " I was just there this morning and she was fine" well, she was not fine. My best friend is a hospice nurse with another company. I video taped my Aunt and counted her breaths. My friend said she is dying. She said ask for morphine because they gave my Aunt nothing. Dying special needs and no meds. Unreal. Still being tube fed up until the end. A total heartbreaking nightmare for me. I was screaming, GET THE MORPHINE!!! Finally she got it, surprised I was not arrested. She got it and then passed away 15 minutes later. Total nightmare that haunts me. Never use Seasons hospice !!!!!

My 95 year old Mother was under Season's Hospice care for a year at an assisted living home the…read moreentire one year Covid-19 lockdown. I depended on them to give me a full report after each visit. I found out that one nurse who was supposed to visit face to face with Mom was actually calling the head nurse at the Home to get a report from her car, and would relay Mom's vitals to me like she was actually there. When I asked the nurse about something specific pertaining to Mom, she would quickly tell me she was doing fine and would change the subject. I found out from the Home admins she was not even going into my Mom's room. Well, my Mom passed away on March 8th 2021, and not one nurse came to visit her during the last week of her life. All they were doing was prescribing more and more morphine until Mom was a vegetable and hadn't been able to eat for four days before she cruelly died. The Home asked me if I would like to be Mom's care giver the final days and had I not been there to give Mom water and whisper support to her, she might have died sooner. For the last days of Mom's life, the Home acted as if their hands were tied being under Hospice care and Hospice acted as if Mom's final days were the Homes' responsibilities. Mom passed on March 8th and I have not received any condolences from any nurse that had visited her for the past year. The only person to call was Lynn, a social worker who has been monitoring my health and well being during since the start. Shame on you Season's Hospice for not caring about my Mom even in her final days under your care. You had no problem billing my Mom's Medicare for a year though. Andy Z.

I'm very disappointed in the care from day one my loved one entered this place. She was only there…read morea day and a half. When I walked into here room for a visit there was another resident in my love ones room taking food off of her tray and no one attending to her or my family member. I had to walk down to the nurse station to ask them to come to my family members room to see what was going on. In the meantime my love one was cross way off the bed and screaming that her buttocks hurt because of bedsore's. I immediately ask them to call an ambulance to send her to the hospital o treat her for the bedsore's. She never returned after being treated at hospital because she was recommended to go to rehab. They are charging us for time she hadn't been there 3 months. It seems they're only interested in getting the money and not giving the care that each resident should receive. This place needs to be reported to Ombudsman and the State LARA

There are several violations for not having enough staff, leaving residents unattended, a resident…read moreeven escaping out the window. All of these are on the Lara website! My mother was here far too long and the care continually got worse and worse. We did not have a good experience and I would NEVER recommend this place to anyone!!! The violations on the Lara website speak for themselves.

Taliba Daniels.. Is a great worker and tech for st. Marie's…read morehospice people love her tremendously. She's a hard worker and a great medical activist.. she shines every where she goes. My name is Marcus. And I'm head management at blessing hand s.

We spoke with several hospice services and we're glad that we chose St. Marie's Hospice! The level…read moreof care and service given to mom is nothing short of Amazing! Thank you St. Marie's Hospice for all you do.

All personnel are very kind and professional. I felt that each one from the assistants to the…read morenurses were ultimately concerned for my welfare. OT and PT were the best.

Don't ever send any of your loved ones here. When I was able to see my Mom, there was garbage on…read morethe floor that didn't come from her, and dirty bedding on the bed next to her. After repeated messages left, the doctor never called us back. We immediately wanted to discharge her and it took an additional 3 days to get her out because we didn't get returned phone calls or the numbers we were given to contact people weren't the right ones. They essentially held her hostage with all their red tape and lack of competent personnel.

My parents contracted with Home Instead for night service, and there were some real issues. Bottom…read moreline, I would not engage the Ann Arbor Home Instead location's services again, nor would I recommend them to others. Most importantly, they don't have systems in place to ensure that they are providing services. The contract was for 11pm - 7am coverage. One night no one showed at 11. At 11:30pm my father tried to call the 24-hour line, got an answering machine, and no one called back until 8:30 am. It turns out that the aide had overslept and didn't know what to do about it. The 24-hour line was supposedly down, which was why no one called back. If the goal is to provide consistent and reliable service, this was clearly a fail. Additionally, a new aide came by early for "introductions", and time was charged for that early, unscheduled, time, despite there being no indication of such a procedure in the contract, nor was an early arrival requested. On another day, the aide stayed a quarter hour late, not providing care, without having been asked to do so, or needed to do so, and the company charged for the extra time. Lastly, the company indicated that they would contact my parents' insurance as they had worked with the insurance company before and that the insurance company would pay them directly. Despite having a note in my parents' log that the insurance company was contacted, the insurance company had no record of such contact and indicated that they would never pay directly to the aide service. If you are looking for consistent and reliable nighttime care, this is not the place to find it.

From the owner: Home Instead provides personalized, non-medical in-home care for older adults in Ann Arbor, MI. Our…read moreCare Professionals support daily routines with companionship, personal care, meal preparation, light housekeeping, transportation, medication reminders, respite care, and Alzheimer’s and dementia support. We build flexible care plans around each family’s needs, schedule, and preferences so loved ones can stay safe, comfortable, and connected at home. We proudly serve Ann Arbor and surrounding areas with dependable care and clear communication for families. Call today for a free care consultation to see how we can help your family.