My 85 years old father had to be move to a hospice from the hospital,he was not able to walk didn't…read morewant to eat take medication,ladies at Mothers Touch did make him feel like at home they did magic he start to walk with the walker this is very clean well organized home for your love one

Very well kept and clean. Staff are knowledgeable and caring. Very attentive to seniors living…read morethere. Thank you.

Entering this care facility felt different than the rest: the warm, friendly staff makes this a…read more wonderful senior care home! The environment is clean, bright, and welcoming, with spacious private suites that truly feel comfortable and inviting. The staff are incredibly compassionate, attentive, and treat every resident with kindness and respect. The food is delicious and thoughtfully prepared, making mealtime something to look forward to. It's clear that a lot of love and care goes into creating a safe, happy, and dignified home for seniors. I would highly recommend it to anyone looking for exceptional senior care.

Tender Loving Home lives up to the name! As much as we may not want to part with our loved ones, it…read moregives me peace of mind to know they are in a cozy, homey environment with extremely attentive staff. Highly recommend!

Beautiful place. The young lady that met with me was very knowledgeable and helpful. Great…read morelocation. Unfortunately for us at the time of the tour they did not have any available units. I can see why since it was a great place with much to offer

Our family has been involved with Legacy House, Centennial Hills, since shortly after the facility…read moreopened. Our mom was first a resident in Assisted Living and then after a couple years needed to transfer to the Memory Care side. Throughout all the years we have been involved with the Management Teams and Staff, we have never had a bad experience or a concern that was not dealt with in a very timely manner. The care, compassion, kindness, and friendship we experienced was consistently very good. While mom declined, the staff continued to giver her great care and attention. Our experience with how our mom and family were cared for demonstrated over and over that caregiving is a path for people with great compassion and concern for the well-being of the residents. They were friends and we saw how much it mattered to them that we were given attentive care - especially when mom passed away. It was evident they felt her loss as well. This also includes the wonderful Hospice staff that were a part of her journey as well. Very impressed with everyone.

My dad was brought here March 12 in the evening and passed March 14 in the morning. In the almost…read moretwo days, the whole staff was amazing. The cleaning lady was friendly and stated she too used this facility for her mother. The nurses were super kind and willing to answer any questions I had, or my mom/sister about my dad's condition and medications. The social worker was very attentive. Very pleased with the staff, especially after reading some of the not so great reviews from before. I can only assume there was a changeover in staff. The facility itself was clean. My dad's room was very soothing and the decor/paint job was a calming sage green. My dad said he just wanted to be comfortable while he waited to pass and this facility accommodated it wonderfully. Obviously no one wants to have to deal with death, but would recommend this facility if you or your loved one is in Vegas.

Great care my mother. I am very pleased with the service. It's a calm and comfortable atmosphere.read more

My dad is there long term and I couldn't ask for a better place. The staff is awesome they treat…read moremy dad like family even his daughter and friends. Its very clean. I can't say anything negative about Marquis centennial Hills on Fort street. Because as far as we are concerned even my dad is happy. Thank you for taking such good care of my dad. I would highly recommend Marquis Centennial Hills. Mort Levine, both his daughters Laurie and myself Mindy and we can't forget his friend Delores.

Who ever is in charge of answering phones today @ 9:50am. They are hanging up on the calls. Also…read morehas an attitude. Please choose caring Customer service workers . Having my father in law in rehab is hard enough to deal with. To be treated like this is uncalled for.

Wonderful community with staff who genuinely care. The management team is attentive, supportive,…read moreand always looking out for the residents as well as one another. It creates a warm, welcoming environment.

There's a reason Desert View Sr Living has been an icon in Las Vegas for decades and very well…read moreknown for it's exceptional care and compassion for 26 years. A tenured staff, and very low resident turnover makes the community a 4.5-5 star rated care community 8 years running. Veterans and surviving spouses have no charge assistance in applying for supplemental benefits to pay for apartments and care. I encourage everyone to experience the community first hand to see and feel why Desert View is near capacity year round.

My first visit to this facility to visit my 94 year old friend was disappointing, par for the…read morecourse. Too many facilities like this in Las Vegas. She was transferred from Mt View rehab after a two week stay. She suffered a fall in the garage, hitting the back of her head, which rendered her completely immobile, cannot stand or walk, has no use of arms or hands, and what very little hearing she had left, is gone. My first impression? This place sucked!! Used linens piled high on the table and recliner. Trash and latex gloves on the floor, even right next to the trash cans which were spilling over. Her lunch was just sitting there as she waited for someone to feed her. Remember, she has no use of arms or hands. I started to feed her when the nurse came in and said, "Oh good, Im helping another patient who had an accident." He never came back. After couple hours, I asked if she wanted me to bring anything the next time. She wanted a large box of tissue. They were using toilet paper instead, which I found on her tray. She asked for toothpaste. Didn't have that there either. Went to the store and when I came back another nurse was changing her. I told her I brought toothpaste, and said she wanted her teeth brushed. She said, "Oh, you can do that!" I told her I don't work there. I ended up brushing her teeth for which my friend was thankful. I didn't mind. But that nurse's dismissive attitude, I minded! When I was leaving, she said, "Are you going already?" Why do people work in these places if they're not willing to do the work, or take the time to know the person's disabilities and needs? Why bother?!

My mother was a patient in AHC-Summerlin for 6 weeks and during that time she and our family had…read moreboth, positive and negative experiences. First the positives; I can't say enough about the entire physical therapy team. I could name them all but I would not to inadvertently leave someone out. They were amazing for our mom and we saw fantastic gains in her abilities. I would also name three people, RNs Kayla and Rafael and CNA Aisha who are perfect examples of what genuine caring looks like and we are forever thankful for their kindness. Now for the negatives; The administration staff, specifically the Administrator, Nate Hill and the Case Manager, Debbie Benyock are, in my opinion, unprofessional and uncaring and don't quite fit in a roll the requires a sense of caring or empathy. My mother suffered a major stroke and my sisters and I were literally spending shifts, 24/7 around the clock with my mother. On the night of Aug 26th, a CNA came in alone to check and change my mother. From an elevated bed she attempted to roll my mother on her side and in doing so rolled her completely out of the bed and onto the floor. This was witnessed by my sister. The CNA immediately apologized and stated that she had no idea that my mom was paralyzed on her left side! (we had not seen that CNA since). This resulted in contusions and bruising to her forehead and both knees and was taken immediately by ambulance to the ER. To this day, she still suffers PTSD and has a severe fear of falling. The hospital stay required a 24-hour observation period for which AHC-Summerlin was quick to charge me $700 to hold her room for that 24-hour period. We were in the ER and at their mercy so I paid it along with a $275 copay for the ambulance and $140 copay for the hospital. Mind you, when we got back to her room we found all of our belongings piled up in the corner and on the table as if they were ready to throw it away, oh yeah, remember I paid $700 to secure the room. When she was back in the facility I followed their grievance procedures and spoke to Nate Hill. He basically blamed it on Medicare and the government. When I reminded him that it was his employee's action that created the situation he nonchalantly said, "oh, ok" like meeting over. When my 90-year old father went to tell Debbie he wanted her discharged and said he would take care of her, she abruptly told he that he can't take care of her. They've only been married 70 years and had she any shred of decency or empathy she could have seen he was emotionally spent instead of making him feel like he was being scolded. When it came time to discharge my mother, Debbie brought the paperwork to our room where I had to sign the form stating I was given the information, along with the steps to take to appeal the decision to terminate her care, due to lack of progress. In her unprofessional mannerism she told me I can appeal but should not bother because they will only review the same reports that were used to make their decision and we would not win anyway. Well, to her dismay, we won the appeal and received one more week. She has not spoken to us since. Ever since my mother was rolled out her bed, not one leadership person at AHC-Summerlin has ever, to this day, has every asked how my mom was, apologize for the event or taken any sense of accountability and quite frankly, my sister and I have been made to feel like it was our fault and we have felt unwelcome being here. Had it not been for the excellent PT, we were ready to move to a non-AHC facility for the remainder of her rehab. I have found this facility to be run by uncaring, unprofessional and unempathetic leadership. This past Sunday there were no CNAs on duty until the afternoon shift (1400) showed up. This means that the 3 or 4 other employees that did show up had to try to get patients changed and breakfast was not available until 0930 for which I even offered to help deliver or pick up trays. If you can stomach some of the negative, the PT is very good, however, I could never, in good conscious, recommend AHC-Summerlin to anyone.

Nicholas and his team provided stellar care for my mother in every way. Each need was addressed in…read morea timely fashion, in coordination with a Hospice team, with prompt notification to me when outside decision making was required. Nicholas went above and beyond the call of duty by helping wrap and prepare my mother's personal effects for shipping following her passing. I would describe the Graceful Grove as providing full service care to residents and their families. They have my vote of confidence 100%!

My loved one got amazing care at this place. I was so happy to find this place because at other…read moreplaces he didn't receive good care. The staff here really took care of my loved one. It was always clean and my loved one really enjoyed the meals they served. I was really happy with my overall experience