Fantastic massage by Tina in a very clean and tranquil spa. All staff extremely nice and highly…read morerecommend for an outstanding massage especially if you can tolerate having your back walked on. Really helps tight muscles. Looking forward to coming back already.

very poor customer service I felt rushed and hustled would never recommend Ping's to anyone…read moremassage therapist has no skill set and obviously no experience. Save your time and money

To say I'm a little picky about my massage therapists is a bit of an understatement. When I moved…read moreto Brooklyn, I was so relieved when I found Cara Heerdt and I can't imagine going to anyone else on a regular basis. Cara is thoughtful and in-tune with whatever is going on with my body. I've probably had more than 100 massages in my lifetime and Cara is definitely one of the best. Things I love: - cupping massages - this isn't for everyone, but I've found this to be an effective treatment for me - effective treatments without pain - I used to think it was a good thing when I felt a little hurt after a massage, b/c it meant they really applied deep pressure. No, no, no. Cara has shown me that I can feel release in my muscles and it doesn't need to hurt. - caring and healing vibe - Cara is simply a wonderful human. You want to trust the person who is working on your body - and I trust her completely. She is attentive and checks in - even though I've gone to had more than 20+ appointments with her. She never assumes anything and ensures I'm comfortable throughout the treatment. Things to know: - atmosphere - If you want a luxe spa experience, this is not it. It's a relaxing experience, but it's more of a yoga studio/healing vibe. - online scheduling - you can schedule appointments online!

I had been going to Cara Heerdt for years at Element Spa, so when she went out on her own, I was…read morethrilled that I could continue to see her in the neighborhood. Though quite frankly, her services are worth the trip if you don't live close by. I must stress that this isn't a normal massage as Cara is completely in-tune with what your body needs and can adjust her technique to match what she reads from your body and your overall energy. I feel like I am floating on air after I leave a session with her and always have a much better state of mind. Cara is by far the best therapist I have ever been to and I can't wait for my next session!

Great massage massage wasn't to busy got right got an hour and half massage reasonable prices will…read moretry again

Came here with a Groupon for a 90 minute massage…read more Therapist came in, started massaging me without a word and I had to almost get up to signal her to slow down. After a while she started talking in her native language, and to my surprise, the guy in the adjacent booth started chatting back with her. Talk about privacy and relaxation! Massage wasn't terrible, but I need to communicate with my therapist. Not coming back here again.

I had a seasonal skin rejuvenation facial with Kali. It was AMAZING. The room was very calming and…read moreserene. Kali was very knowledgeable on my skin and gave very good recommendations regarding my skincare routine. I think this will be a regular thing for me. Thank you so much!

RESPONSE TO BUSINESS:…read more Let me get this straight, you are blaming me for your expired products and rude staff? Really? I was 100% given a hard time during the return process. The interaction was tense, dismissive, and uncomfortable, which is why I spoke up at the time. Whether that tone shows on "video" does not change how it was experienced in person. The facial also caused a major breakout. My skin is still healing! I've had plenty of facials before, and this is the first time I've ever had a reaction like this. I did not previously leave a positive review. This was my first visit and my only review. Instead of taking responsibility or apologizing, the spa is pointing fingers at me, citing "footage" and a supposed positive review that doesn't exist. Their response is ridiculous and only reinforces how unprofessional this business is. My original review stands. ORIGINAL REVIEW: I've never had such a hostile and weird experience at a spa. I spent over $125 on a facial and $100 for two products for my birthday, only to find it smelled disgusting and when I looked at it more closely it was expired. From the moment I walked in and tried to return them, the receptionist was aggressive, rude, and interrogating, as if I owed her an explanation. When I mentioned returning the second unopened item (that wasn't "expired"), she treated me even worse. I literally had to say, "There is no reason to be so nasty to me?" because her behavior was so unprofessional. She then called the owner in front of me, framing the situation to deny the return. I was told she would "make an exception," as if the return was some huge favor. FYI, I was never told products were nonrefundable, and selling expired ones should be corrected without argument. To top it off, the facial caused a horrific breakout. I won't be returning and would caution others before spending money here.

My husband and I came here for one hour for a massage and it was fantastic! The place has dim…read morelighting and is very relaxing. The massage was great. There was just enough pressure. In addition to foot massage, they also massage your shoulders, arms and neck while you soak your feet in warm water. I left here feeling so much better. Would recommend.

First you get a back massage which was really good and they got all my kinks out and the foot…read moremassage was so relaxing. Definitely recommend this place.

Stacy is expert at massage and has helped both my back and my legs. She's also warm and works hard…read moreto fit us in her busy schedule.

Wonderful massage. I have fibromyalgia and have been to many therapists. Stacey is absolutely…read morethe best. She is very caring & tuned in to what I need. I would most definitely recommend her . She is always on time, room is set up, and and never cuts the time short. I would give her 10 stars if I could!

Zulay is the most wonderful massage therapist! She has over 20 years of experience and is…read morededicated to her profession.She intergrates her experience and knowledge to make each and makes each session individualized and you feel like a new person when you leave. I suffer from sciatica and each time I get a massage I fell great for weeks. I feel so relaxed and limber, and painn free. Zulay you're the BEST!!!!!!!! John L - Monroe, NJ

I have been getting a massage here for over a year. They are…read morealways professional and give one heck of a massage! I would recommend this place to anyone.

The woman did a great body massage but when it came time to do the 30 min foot rub I thought she…read morefell asleep. That last 30 min ruined it for me. I would have rather paid for continued body massage if I knew it would be like that . I will request someone new next time.