I give Serenity Nails 2/5 stars. The front desk lady is super sweet, and the shops is very clean and well taken care of. Unfortunately my problems lie with the nail tech Mylee. I showed her the design I wanted which she said she could do. However I left extremely unhappy. My nails look nothing like the picture. If mylee couldn't do the design, I wish she would've been honest with me. I would've worked with her to come up with another design. Instead, I've called another salon and made an emergency appointment for Sunday. read more

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I walked in hoping for serenity and walked out with gangster rap echoing in my ears and peeling gel nails by day three. I popped in after a hair appointment down the street because I had a wedding coming up and a Napa weekend on deck. I usually avoid gel manicures (hi, UV exposure), but I needed the extra staying power. The reviews promised a "peaceful oasis," so I thought perfect! When I arrived, it was empty and quiet... except for one lady camped out on a pedi chair watching a loud show on an iPad, shoes off, fully posted up. Not exactly tranquil, but it was off-peak hours, so I let it slide. Then a few customers started to arrive and one of the ladies sprang to life, turned off the iPad, grabbed the remote, and I thought, ahhh yes, here comes the spa music. Nope. What blasted out of the speakers was basically the opposite of "serenity." Think explicit lyrics, heavy on the NSFW language, I'm talking extremely vulgar language, swear words, graphic names for male and female parts, the kind of music that's not just inappropriate for a spa, but for any public, family-friendly space. There were kids in the room! I was cringing in disbelief. Honestly don't think they understood the lyrics or they probably would've changed it but still, why choose that genre at all for a place called Serenity Nails? Still, I wasn't going to write a review until my nails started peeling on day 3. I've had plenty of gel manis in my life and never had them fall apart this fast. Two nails are a mess, and I'm heading to wine country tomorrow. Not ideal. The woman who did my nails was nice, but the space wasn't especially clean or calming like some reviews suggested. Between the background soundtrack and my sad nails I'm starting to wonder if some of these reviews are in fact real or from overly generous existing customers or friends. The one thing I won't be wondering about is where I'll get my next gel mani. read more

Serenity Nails - Day 3 of gel manicure. - Nail Salons Near Me - Palo Alto, California

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Tina and Tiffany did an incredible job on my gel pedicure and dip manicure today. Not only was the quality of their work impeccable, the hospitality here makes you feel so special! I was given the sweetest orange slices and water upon arriving and I felt so tended too. Having both of them work on my nails at the time was such a privilege and I will definitely be back read more

Came here because of all the "good" reviews and left with the worst nails i've ever had done. They were so thick and chunky. I asked the lady to file them more and she did not. After coming here I realize their reviews are fake! read more

Serenity Nails - Nail Salons Near Me - Palo Alto, California

Very sweet little place. Great pedicure. 5 plus stars. Really great service. Best to call ahead but they take walk in as well.

I called in Saturday morning and was greeted by Tiffany, the owner. We lived like 5 minutes away, so 10 minutes later, I was in the salon getting my manicure. The place is clean, peaceful and had a few customers already in their chair at about 11AM. I was offered a plate of fresh fruit, Saran wrapped, with a bottle of chilled water. Tiffany was very welcoming and very kindly set me up promptly upon my arrival. She asked me for my nail preference and very quickly started my manicure. My hands were nice and polished in no time. She then transferred me to one of their massage chairs. They all looked new. Very well maintained. Jenny then started on my pedicure. I do gel on my feet so that the polish don't rub off when I wear closed toed shoes. Quality and service was great. A little on the expensive side for similar places in the area but they do a very good job and have kept everything super clean. Worth a try! read more

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I really enjoyed the nail treatments here at serenity nails. The employees brought me snack and a hot cup of tea to enjoy during my manicure and pedicure. The massages were great and the color selection is great too. They also offered a 15% off discount for mani/pedi combo. I would happily go back soon. read more

Serenity Nails - Regular gel manicure - Nail Salons Near Me - Palo Alto, California

Serenity Nails is great. They always take care of me (and my teenage daughter too). I get manicures and pedicures, regular and gel, designs and classic. Always happy. Tiffany and staff will always make sure you are happy and will always fix for free if needed (though rarely needed!). Great massage too. read more

Prior to coming here I called and asked if they did gel x. Soon as I got there the woman who was working on my full set made multiple mistakes. She had to restart at that point I figured she didn't know what she was doing. The application process was messy and sloppy, the tips didn't fit my fingers. I had her remove them. Another woman tried helping me. Gave me attitude because I wanted a desired shape and size. read more

Of all the nail salons I've been to in/around Palo Alto, Serenity Nails has been my go-to for a while now. The salon is clean and comfortable, and they have a great selection of nail colors. You're welcomed with a plate of fresh fruit and water and the best service every time. I've brought a few ambitious nail design inspirations to them in the past, and I always leave feeling impressed with their work! I told the lady working on my nails today that it's okay if her design doesn't really match the picture, but she told me she'd make them look exactly like it. They're the best. read more

The staff was friendly, the atmosphere soothing and the manicure and pedicure were perfect!

This is a low-key salon with excellent staff. They are quick to find a convenient time to have a relaxing pedicure. And plenty of colors to choose from. A great local business. read more

The extra massage for a deluxe pedicure at $55 is nice and relaxing. But it's ridiculous that a nail salon can't do a basic polish that I have streaks in the polish. It's looks no better than if I painted it. Their website also fails to mention an additional 3% charge for using a credit card instead of cash. You are only informed of this when you are ready to pay. read more

Always a great job! This design is perfect for summer and for "all around" events! Took about 45minutes with ease. You NEED to come to this place. You won't regret it. read more

Serenity Nails - Nail Salons Near Me - Palo Alto, California

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I had such a great gel pedi at this salon! Tina did a wonderful job and was very meticulous in making sure my pedicure came out perfect. $60 for a pedicure seemed reasonable to me, especially for how great the service they provided was. Tip: they prefer cash and charge a small fee for credit cards, so better to come with cash if you can! read more

Oval shaped, gel, full set acrylic nails. I love them soooo much. Thank you Tiffany. & thank you Lily got my pedi. Y'all were amazing. Such sweet ladies and great service!! sesame read more

Serenity Nails - Oval shaped, gel, full set acrylic nails. - Nail Salons Near Me - Palo Alto, California

I love the way they take welcome walk-ins. My mom comes here often to treat herself here and there from working so hard. I appreciate as a woman of color and exotic background when you feel safe and welcomed into a salon. They are located in a great area. Plenty of parking. There's even a boba spot next door that's always crowded. Peaceful ambiance when you have a long day at work and just want a nice manicure to relax. Thank you to Tiff for always taking care of my mom and aunties that come in. read more

Decided to try Serenity as my usual place was packed, and I'm really pleased with the experience. The lovely Miss Linda gave me an excellent gel pedicure, and listened to my request for no sugar scrub or hot stones/towels (I had my legs lasered earlier in the afternoon, so skin sensitivity was an issue). She stayed with lotion and massage, both of which were perfect, and she gave me the sugar scrub packet to use later in the week when my skin calms down. Gel colors are currently limited as compared to other salons, as they're waiting for shipments to come in, but the selection they have at the moment is still quite good. There are lots of solid colors to choose from, as well as glitters. Hoping over time they'll add iridescents and cat eye, too. Prices are comparable to other local salons, the massage chairs are comfy, and the foot bowls are gorgeous - colored, textured glass instead of the more industrial-looking foot bowls other places have. Serenity is my new local go-to. Thank you, Serenity! read more

Serenity Nails - Serenity Nails' services menu - Nail Salons Near Me - Palo Alto, California

A peaceful oasis on Cambridge in Palo Alto featuring walls of colorful nail lacquers and affable, skilled manicurists. A+ massage!

Lovely staff, great pedicures. I mostly was helped by Tina among others but everyone has been very kind and skilled

I came in to get my nails' dip powder removed and get a simple manicure & pedicure. But I was enamored by all the different polishes they had. I asked about this one type I had never seen before and ended up getting "ice" gel nails. Love them! read more

What I asked for vs what I got. Amazing! They made sure I was happy with it every step of the way and very careful to make them perfect. Couldn't be happier or more impressed! read more

Serenity Nails - Inspo pic - Nail Salons Near Me - Palo Alto, California

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A Poor customer service and low quality and low trained staff! The first year they opened the business was ok and their job quality dropped ! read more

Serenity Nails - They didn't clean underneath of the paint and it's cracked in a few days ! It will end of crack on the nail too ! Poor job ! - Nail Salons Near Me - Palo Alto, California

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Stop talking crap about your customers. This one is Vietnamese too and fully understood everything you said. Choose a different profession since this one you can't perform without complaining. If you are complaining about a customer declining a foot scrub or having to remove nail polish, than I don't know what you wouldn't complain about. read more

Love serenity nails. They are so kind and don't rush you. You are always greeted with bottled water and fresh fruit:) this is my third time here and I always love it. read more

Serenity Nails - Excuse me I ate the oranges fast . - Nail Salons Near Me - Palo Alto, California

Had an amazing experience today at Serenity Nails! I called for same-day pedicure availability and they gave me a few options. Showed up a few hours later and was seated with Kimberley. She did an amazing job, with lots of attention to details and a SUPER long massage. They also offered me bottled water and orange slices. $45 for a basic pedicure isn't terrible for the area, and makes sense to me after receiving such great service. I'll be back!! read more

Once again, they did the most beautiful job and incredible nail art! My new regular nail salon read more

Serenity Nails - Valentine's Day Manicure - Nail Salons Near Me - Palo Alto, California

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This is defiantly one of my go to nail salons. I have been going here for a couple months and Ive never been disappointed by my nails. They always come out even better than what I originally wanted. The service is usually really fast and I never find myself having to wait for a long time. The nail salon is really clean and the lady's there are so nice and have such a nice vibe. Definitely recommend! read more

Wonderful nail salon with kind and caring staff that do a super great job. Have tried a few placed on California Ave and thank goodness Serenity Nails has opened on Cambridge Ave - am just thrilled with my manicure and pedicure. I can't imagine going elsewhere! read more

I've only been here twice and they treat you like an old friend. Love that they welcome you with some fresh fruit and water. Very happy with my holiday design. read more

Serenity Nails - Holiday lights on my nails. So cute and festive! - Nail Salons Near Me - Palo Alto, California

Half half experience They take a good care of you, however the work it self not good... not what I expected to have nice nails, it was okay nails... the workers are nice but maybe they need more training... read more

Serenity Nails was able to help me on a busy Saturday to get my gel nails done! They were very kind! Brought me water and a sling watermelon so that was new for me. E did a great job! read more

Horrible nails. The woman doing my dip nails had no idea what she was doing and they wasted two hours of my time for me to walk away with nails i literally have to now scrap and do again. i didn't even pay that's how bad the nails were, and now i need to go somewhere else tomorrow morning to get my nails done again. i struggle to understand how they could possibly have wasted 2 hours on me and all my friends without actually completing any of our nails. how do you move that slow?? don't go here even if it's your last resort. you'll lose money and worse your time. read more

This place is perfect. Been going for a few months and absolutely loved every cured gel, dip, and design they have done. Place is super clean. Staff is so kind. Worth every penny! If I ever have to move somewhere else in the Bay for my job I will make the drive and keep coming back! read more

Serenity Nails - These are dip nails with an evil eye design. - Nail Salons Near Me - Palo Alto, California

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I was here the other day with a friend- GREAT SERVICE! Excellent massage, full deluxe pedicures, and the experience was awesome. I would recommend, and will be returning. read more

I spontaneously went into this shop for a pedicure today. The wait for a walk-in was very short - I was seen almost immediately. The shop seemed very clean. I had a relaxing and pleasant experience and the nail technician did a great job. My toes look prettier than they have in years. Importantly (for me at least...) the technician was a kind person. I honestly don't get mani pedis very often because in the past techs at other salons have been very rude to me about my appearance (bluntly saying I look ugly and need to fix myself by more nails/waxing, etc). Those places were trying to upsell me on more beauty procedures. I received no such treatment here and it was so nice. Anyways I will be coming back in the future! They have earned a repeat customer. read more

Tiffanie and the ladies at Serenity Nails always take great care of me. I regularly get dip for my nails and do the different spa pedicures. And I always get compliments on my nails! They go the extra mile so you can't help but feel relaxed and spoiled! My husband comes with me from time to time and they make him feel completely comfortable getting his manicure and pedicure. read more

I've been going here for months now and let me tell you, if you want STRONG, beautiful, lasting and well done nails this is the place to go. I work with water and chemicals all the time and I haven't had them lift, chip, or break between fills at all. I also love a nail tech that can tell me "no" for the sake of my nail health. I've been kindly redirected by the nail artists with my requests to protect my nails, while lost places would of said yes just to make more money. I've been all over the place and this is simply the best especially for the price and selections available. read more

This nail salon is getting the best rating for me! They we're able to add me as a walk-in and the staff was so patient and friendly! Thank you Cindy for my awesome pedicure and Lilly for my beautiful manicure! When I walked in, I was only thinking of regular French tips for my graduation, but Tiffany (the owner) made me feel confident in their offerings and she made me pic a design online and just magically happen!!! Tiffany is a nail art design genius! I am sooo in love with my graduation nails read more

Love, love, love my nails! It was my first time coming in and both ladies were welcoming. I brought a picture of what I wanted and came out better than the picture. Thank you so much will definitely be coming back read more