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    Serenity’s Pet Services

    5.0 (1 review)
    Open Open 24 hours

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    Services - Serenity’s Pet Services

    Dog walking

    Pet boarding

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    1 year ago

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    Great Oak Kennels

    Great Oak Kennels

    4.9
    (21 reviews)

    We are originally from the Bay Area and were getting married at one of the Temecula wineries. We…read morereached out to another boarding facility, but Great Oak Kennels was the only one that allowed us to submit an application without a meet-and-greet. It was a huge blessing, considering we wouldn't be able to drive down for one before our wedding. In general, we were reluctant to leave our two pups, Milo and Enzo, at a boarding facility for the first time because we have never left them in another person's care who wasn't a relative. But we are so glad we did and that we had a wonderful experience! Naomi took great care of them for 4 days. She was very responsive, professional, understanding, and most importantly, kind. She gave them all the attention, love and care they seek and need. We were impressed with her clean facility and were relieved that she was able to separate the two dogs during meal time as requested. She was easy to work with when it came to the dogs' specific schedule and instructions, and she was very open and flexible to our needs when it came to pick-up and drop-off. We trusted her so much that we even extended their stay by one day! She was fantastic and we are so glad we know who to go to again for future dog boarding needs.

    We relocated to Temecula from the Bay Area early last year, and we were very concerned about who we…read morecould board our senior dog with. Thankfully, we found Great Oak kennels and it has absolutely been a godsend! Naomi treats our baby, Bella Catherine, like a member of her own family. She doesn't have a problem that Bella has to have medications and her food softened and made a special way. Whatever Bella needs to keep her healthy and safe, while we're traveling is what Naomi and her staff do. And we are truly thankful for Naomi and all of the staff at Great Oak kennels!

    Camp Bow Wow Temecula

    Camp Bow Wow Temecula

    3.8
    (189 reviews)

    My pet had a wonderful experience with Camp Bow Wow in Temecula. The facility is always clean and…read morewell‑maintained, which immediately gave me confidence. More importantly, my dog truly enjoyed her boarding stay -- she was well cared for, comfortable, and happy throughout. The staff is attentive and responsive. They answer calls promptly and provide helpful updates, which gave me peace of mind while I was away. It's clear they genuinely care about the dogs they look after. I would definitely recommend Camp Bow Wow Temecula to anyone looking for a safe, clean, and caring place for their pet.

    We initially had a great experience. Staff was always very friendly, the lobby was clean, and…read morecommunication was great. I loved the convenience of being able to book what I needed through the app, watch on the cameras, etc. We visited another location, and I could not stop raving about how much better this location was for numerous reasons. Unfortunately, the last time my dog attended, we were informed that he was expelled due to an interaction that he had with another dog. I was very surprised, as he has never shown any aggressiveness towards other dogs or people. He has attended numerous times and there was always positive reports at pick up. When I asked for the video, or an account of what happened, the staff was not very understanding. I was told that he was approached a few times by the same dog to play, and all times my dog did not want to, but on the final time, he responded inappropriately. I think that was really unfair. Why is my dog the only being held accountable? Additionally, when I asked how many dogs and people were in the yard, I was told 25 dogs and ONE person, which is "standard". What if the person had their back turned and did not see what happened? How is one person able to mange that number of dogs at one time?Why wasn't there any redirection or intervention the first few times the dog approached my dog? None of my questions were answered and I could sense attitude on the other end of the phone. I think that the situation was handled poorly and I wish I would have done more research on this place as well as any and all required trainings by the handlers (if at all), cleanliness of the cabins, person to dog ratio, etc. After reading and doing some research, I realized this was not the only one who experienced this. Disappointed but not surprised.

    Cyndi's Critter Care

    Cyndi's Critter Care

    4.4
    (18 reviews)

    A multitude of dog walkers who provide personalized service. You can request specific dog walkers…read moreby name in the comments of their app.

    A friend recommended Cyndi for pet sitting services when I was searching for a pet sitter in…read morepreparation for vacation. I was leaving out of the country for a couple weeks and was very anxious because I had never left my pets with anyone besides family members, I've never left them at a pet hotel/ sitter/ or someone's house, and I had other animals including chickens that need to be tended to. When I reached out to her for information she responded within a couple hours and we set up dates and times for a meet and greet. Cyndi and members of her team came out twice to do a meet and greet with my dogs and went over their daily routine as well as my other pets including our bearded dragon and chickens. While I was gone she communicated frequently throughout giving me updates and sending me pictures. I set up services with her to come twice a day to care for them and each time she checked in and out I was notified via Petcheck dashboard and felt completely at ease knowing I didn't have to worry about them. My bearded dragon was having issues prior to my vacation but she took the time to replace any heat lamp/ light bulbs that needed replacing and gave her a good bath. She made sure my chickens had enough food & water and collected all our eggs. I would 1000% recommend Cyndi if you have any pet sitting needs. She is caring, responsive, reliable, and easy to work with. The petcheck dashboard notified me when she checked in morning and evening on a daily basis via email notifications, allowed me to pay for my services and gave me the option to request additional appointments. When I returned from my trip my dogs were extremely happy and looked very well cared for. My bearded dragon was perkier and her aquarium clean. I am extremely happy with the service Cyndi provided and I will definitely use her again in the future.

    Serenity’s Pet Services - pet_sitting - Updated July 2026

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