Worst experience I've ever had. Installers did not level the floor properly, which voids the warranty of the flooring. They never finished installing planks behind my range either and refused to come out and do it. The manager, Brian is condescending and impossible to deal with. Sorry, I ever trusted that store. read more

My wife and I stopped here one day because we were interested in replacing a rug in our loft with tile flooring. We wanted to match the tile from our bedroom to the loft, but it was discontinued. Then, we wanted to incorporate a bit of the leftover tile to the loft. After a lot of back and forth, it did not happen. That said, it was hard to nail down a price. After a bit of back and forth with Kevin, the manager, it finally got done. We would ask questions and either get ignored it talked down to. He was quite condescending and rude throughout the process. Finally got tired of the back and forth and fired them. We got a full refund after they had laid the plywood subfloor. Guess they didn't want to deal with us either. In any event, that was laid wrong, so it had to be done over anyway. Never again would I deal with this company. read more

If I could give this place a negative rating I would. My husband and I bought ceramic wood tiles from G. Fried Flooring last year for our living room. We were told they use the "Top of the Line" contractors (THE VERY BEST). When our tile was installed it was uneven across the entire room and the grout was missing in some areas. We went back and forth with the store and contractors who said they would fix it. The contractors never fixed the floor and it is still uneven. Needless to say, we refused to pay the remaining balance until the floor was fix but instead G.Fried flooring decided to put a lien on our house. Thank God we have the means to hire a lawyer or else we would have not only been stuck with an uneven floor but also paying the total remainder of our invoice. If you want an uneven floor for a high price or a lien put on your house...this is the place for you! BUYER BEWARE! read more

We purchased a new home and needed to have the flooring replaced prior to moving in. We visited a few flooring companies in Brandon, but decided to use G Fried after seeing their vast selection of quality options. We worked with Alan, who was absolutely and positively incredible!! He was completely professional, extremely communicative, and made us feel totally confident and comfortable as he walked us through every step of the process as it was happening. His team took great care to protect our existing cabinetry and walls as they removed the old tile and carpet, and they did a fantastic job of installing the new beautiful tile and grout. Anyone who has ever had floor work done knows that the foundation isn't always completely flat and flawless, but Alan's team took the time to level every tile they laid and made the floor look and feel as perfect as possible! Now that we are in the house, we love the floors even more, and everyone that has visited has remarked on how beautiful and amazing our floors look! To say we are satisfied is an understatement!! The floors are simply gorgeous and we are so appreciative of G Fried, Alan and his whole team!! read more

The installer was extremely rude, didn't care at all about our timeline. When we tried to address concerns with Kevin at Brandon office he was inconsiderate and unprofessional. Installer did not clean grout and mastic off of tile and we now have stains and spots all over flooring that will not come up. We asked Kevin to help and address the concern and we were basically told "too bad so sad". He refused to answer calls and after spending a significant amount of money on new floors, I now have to put area rugs all over to hide the blemishes and stains. I would never ever use them again and would Not recommend them or Kevin to anyone. read more

We have had hardwood flooring installed by other companies and individuals in Florida and other states but none compared to the excellent experience we received from G Fried. From our showroom visit with Keith to the pre visit to the awesome installation by Ricardo and Michael. We are so proud of our new floor; and it is beautiful. Everything was on schedule and the price was very reasonable. Don't be fooled if another company or individual gives a lower quote, this company is professional. Check out the customer satisfaction. We would recommend this company to our friends. read more

Bought carpet from the Brandon location years ago. They did an excellent job with installation then but over the years we have noticed areas that needed stretching. Within a few days of calling, the guys came and stretched all areas (free of charge since it is part of the warranty). They were in and out within a short amount of time and the work is perfect! We would highly recommend this company to others who are looking for quality carpet and service at a reasonable price. read more

I had a great experience w G Fried months ago. (My neighbor getting their floor done now by another contractor, not going well, so I wanted to get the positive word out re G Fried). G Fried isnt the rock bottom cheapest upfront, but they work with you to meet your budget and they stand by their product for a long time to come it pays off on the back end! G Fried installed almost 3,000 sq ft hardwood for original homeowner. It still looks great 15 years later. Then I had G Fried finish out the bedrooms when I moved in. Job done perfectly on schedule. Plus Keith Ogden really knows his stuff. Thanks Keith! read more

Would never ever recommend anyone to this company. I just had work in 2015 and the work was not completed. This company charges a pretty Pennie and doesn't complete the job. Not a happy customer! read more

With much delay, I wanted to take this opportunity to thank G. Fried Flooring America for the amazing consumer service provide from start (picking out product) to finish (financing) during their busy holiday season. With my husband in Afghanistan and completely out of my comfort zone, Mike Solmonson was so professionally patient working with me. I cannot express my gratitude enough for the work Mike and his team did on our beautiful floors. The highly skilled team always arrive timely and treated the whole family with utmost respect. From moving furniture (which I could not do) to cleaning up, thank you thank you for providing over the top service. As a bonus, my husband loved the floors. Job well done. G. Fried Flooring America treated this military family "First Class". - Barb read more