Overpriced and poor quality. My necklace that I had them…read morerepair broke THREE TIMES after the initial repair. I don't know why I kept going back. Will be going elsewhere. Also severely overpriced. $60 for a simple repair, when the place literally next door quoted me $20.

Fixed watch band as a walk in. Not cheap but they know what they're doing. In Liberty place…read moreconvenient to center city.

We came here for our wedding bands. From start to finish it was a fabulous experience. Easy to…read morecommunicate with Alycia and Rich and the rest of the team. They are detail oriented and did a wonderful job guiding us through the ring selection process. They also cleaned my engagement ring with their steam cleaner and offered to clean our rings anytime we stop by in the future which I thought was extremely generous! When my fiance picked a custom ring, they worked hard to make sure it was up to their high expectations. Highly recommend Safian & Rudolph for all your jewelry needs.

We happened to drop by Safian & Rudolph while wedding band shopping and ended up leaving with our…read moreperfect rings. Before we came by, we had stopped at numerous other stores and just kept striking out. Thankfully, Rich came to the rescue and was able to help us pick out and customize our ideal rings. He was incredibly informative, helpful, and above all else, he was not pushy! He gave us time to discuss our options and understood exactly what we were looking for. He was also able to give us a little wiggle room in pricing which we greatly appreciated. The value is off the charts, and I see us coming back for anniversaries and such. Rich, if you happen to see this, thank you! (Also, I know some people don't believe online reviews are written by real people so thought I would say something unlikely to be written by a bot. Egg salad is criminally underrated!) Thank you for your time!

My fiance and I came in on a whim july 4th weekend to set a loose diamond into a ring. We had a…read moretimeline of 3-4 weeks before traveling. Zac was really approachable, and straight forward. Nothing was too "sales person" or pushy about him. The communication was clear from start to finish. We hit a snag where the email winded up in spam a few times and because Zac knew this was time sensitive, he reached out via phone when he didn't hear a response. When the molding/rendering was made, I did adjust something and within 24 hours, a new mold was made with my changes. The finished product was immaculate and I left another piece of jewelry to fix when we picked up the completed ring.

Zach and Jeffrey are 3rd and 4th generation class act gentlemen. No pushy sales pitches. They offer…read moredirect and transparent honesty from the moment you enter the establishment. The showroom is well kept and super clean. They have a selection of custom jewelry that is custom made in their shop, and their pricing is extremely reasonable. These are my go to guys moving forward.

Beautiful pieces!! Quality craftsmanship!! Long term…read morecustomer! Never disappoints!! Looking forward to doing more business in the future!

Armando is a phenomenal jeweler with high-quality standards and expert craftsmanship. I highly…read morerecommend this shop to anyone that loves jewelry him and his wife are wonderful people Armando arranged a ring that I had an idea for and he made it come to life. I will send photographs of this ring. This ring was my late wife's engagement ring with her fingerprint in the middle custom dates when we got married on the side with her name, see the photographs

I went in knowing only what I was able to research on my own about diamonds and engagement rings…read more Long story short, Deb walked me through everything. She was kind, professional, and absolutely more than I had hoped for. The rings we purchased, for engagement and wedding are breathtaking and we have never had 1 issue. Amazing product, service, and prices. Kevin

I have to say this is a very classy store run by a really classy lady. She has incredible customer…read moreservice and attention to detail. She is able to design or help design all kinds of exquisite jewelry. I was so impressed by her. The store is also very Rittenhouse, I love that too!

Avoid this place at all costs. I took my wedding band here for repair. It was bent and I asked that…read moreit be put back into a circular shape. I also asked if he could "polish it up," thinking he would clean and buff it. Instead, he removed the satin finish and replaced it with a high polish finish. This can be easily fixed, but the worst part is that when he changed the finish, he also REMOVED the milgrain detail that surrounded the outside of the ring. Still, the ring was still not circular. It was less bent than it was before, but still clearly bent. The guy--who is among the most rude an impolite individuals I've encountered in the retail business--quipped, "What did you expect? I only charged you $12." I've sent the ring off to the original jeweler to have the milgrain repaired. This guy's mistake has cost me $120.

Approximately six months ago my mom gave me one of her favorite rings to get repaired. A stone was…read moremissing from the ring, so I just had to get it replaced... by Christmas. Unsure of how to go about getting this done I tucked the ring away for five months, two weeks and four days. Finally, in a panic, I realized I had a week to accomplish this simple task. I was certain I was going to let my mom down. After going to a couple of random places on Jewelry Row I was directed to Ed Weintraut. I talked to a young guy there who seemed nervous and confused. He had no idea how long it would take for the ring to be repaired so he called over to someone in the corner. An ancient old man peeled himself out of his chair and walked over to take a look. After making idle chat about the ring, he told me some valuable tidbits about how I should sell him any gold I have lying around, and how I can buy most anything out of this catalog for a fraction of the cost. He also showed me some lovely pearls that were on sale. I left feeling somewhat concerned, but I got a call less than 48 hours later saying my ring was finished. When I picked it up, the ring looked lovely and shiny and all that good stuff. I have no idea if their services were pricey or not, but I was 100% satisfied with the transaction.

MJ&W is a good place to buy a timepiece if price is your only consideration…read more I was told by the salesperson that a search for an addition link was being made, but, it never was. I was never contacted. I was expecting to be thanked for my business (I spent $5,500.00), but, no expression/s of thanks or gratitude were ever expressed. Oh, well, I guess this is standard operating procedure for East Coasters!

I brought in my Omega Constellation watch which had stopped for repair. I told them I don't think…read moreit is the battery because they just put in a new one only 7 months ago. The blonde woman that is always there tries to give me this story that that's how long they last but I've had this $15k watch for 15 years and batteries have always lasted at least 2 years. I'm told to leave my watch, they will check it and it will be ready in 2 weeks. I pick it up in 2 weeks and am charged $70 for a battery, which any place else would charge $50 at most and what they charged me 7 months ago. I get about 2 blocks Ava and it's not showing the right time so I reset it and that didn't matter because my watch still didn't work at all. I bring it back and told to leave it and they will recheck it. I don't hear from them in a month (they never answer their phone) so I go in to pick up my watch and am told that it was not the batter and their watchmaker will get back to me with an estimate. They would not give me a $70 credit towards any repair even though they admit it hadn't needed the new battery. It's now been almost 2 months they've had my watch and still no diagnosis, estimate or call. When I went back to retrieve my watch, which I really need, they refused to give it back to me until I speak with their watchmaker who is only there a few hours a couple of days a week. On top of that I asked if I could get an estimate on the value of some herringbone chains. They gave me a lowball price and when I wouldn't sell them to them for so little they just tossed them all into one case instead of their individual boxes I brought them in. Of course they put all three in the smallest cases and shut the lid with half of one hanging out. Being herringbone, which kinks very easily now all 3 of my chains are irreparably kinked, unwearable and now only have the value of scrap gold about $500, when I had quotes from other jewelers that they would buy them for $750 each. Never go here they will hold your watch hostage, over charge you for things you don't need and ruin your jewelry if you refuse to let them rip you off.

The owner is a GREAT GUY!!!! super nice and never disappoints. Had a few diamond rings…read moredesigned by him

Nick the owner is a great guy His prices are resonable would…read morerecommend this place to anyone top quality rings. He does all he can to help you get the right ring. Very knowledgeable. This guy is the best. Would recommend you go there, before any place else.