Steve and his T&C crew replaced my 2nd story picture window last week. They did a fantastic job…read more Steve was a pleasure to deal with from start to finish. He provided a very reasonable fixed price estimate and the communication from ordering to install was great.

From the owner: The owners of Town and Country Windows have been serving Charlotte and the surrounding communities…read morefor over 35 years. We have learned over those years that no matter which window you buy, if it isn't installed correctly and in a timely manner, you the customer are not going to be happy with your purchase, period. This is why we only use proven professionals to install your windows. Our crews have experienced every situation you can have with window replacement. That means they know what to do and they get it done . When you purchase windows from Town and Country Windows or if you have siding installed you can be sure that you have chosen the best products on the market and will have them installed by the best crews.

Jose the installer was easy to work with! Very happy with the new Siding on my home. Tony the…read moreproject manager was very curtious!

I have waited a few months before posting this review to give me some time to calm down and write…read morerationally. I am only writing this review because I hope I can save someone else all the trouble I went through. I will try to keep this as brief as possible, but I could write for days about my experience. The salesman I originally met with was wonderful. He listened to my needs, and we put together a plan that fit my home base upon my budget. The original scope of work was to fully replace my gutters, fascia, vented soffit (my house is old and lacking on vented soffits), trim boarding, front door, and to add ridge vents to my roof. They offered a decent price that was a bit on the high side, but I figured that was fair because I wouldn't be managing the project through several different contractors. I work long hours in another trade so I knew I wouldn't have time to manage everything. The problems started on the first day of work. They decided to start with the gutters, soffit and trim. The scope of work was full replacement. I was able to get off early that day and made my way home to see their progress. The contract I had signed stated they would have a construction dumpster delivered to the property for waste disposal. When I arrived at home, there was no dumpster. I was confused for a moment but decided to watch them work for a while to understand what was going on. After watching them work for 20 mins, I quickly realized they were not following the scope of work I was sold. Instead of replacing everything, they were wrapping the original materials in metal flashing. They were also tacking vented soffits overtop my original soffit (completely rendering the new vents useless). I called a full stop to all work and got the project manager on the phone. After a lot of excuses about how they only replace rotted boards and this was the scope of work I was sold, I showed them the original emails between the salesman and I that stated everything was to be fully replaced. This changed their tune quickly. I inquired about the tacking of the new soffit over my existing soffit and was told that shouldn't have occurred. Since I had photo evidence of it occurring, I asked where the breakdown in communication was. I never got a satisfactory answer. I will never know whether it was the sub-contractor they hired or the project manager who directed this. At this point, I tried to reach out to their corporate office for assistance and met radio silence for weeks. When the customer service manager did finally call, he listened to my story and said he would get back to me. They never did. No matter how many times I called back. At this point, I should have cancelled the remaining projects but working as much as I do, I hoped it would work out. The work continued. While replacing the gutters and soffit, their subcontractors used ladders without padding and my hardy board siding was severely damaged. Hardy board is difficult/impossible to repair so I was livid. After several more conversations with the project manager, they were going to provide me with a quote to replace my siding. The first quote they sent over was outrageously high. I have a tiny house and the quote was well above the average pricing in my area. Eventually they relented and sent over a more reasonable quote. Still high for my area but not outrageous so I agreed to have them replace my siding. Another mistake on my part but being a first time homeowner, I was navigating uncharted waters. They provided a list of color choices and I was told to pick which suited me best. My first two choices "weren't available" so I had to go with my third choice. Doing my own research later, I found out that my first two choices had a higher material cost and believe that is why they denied them. All told, I was ready to move forward with one instruction, "Do not damage my prized lace leaf japanese maple at the front of my home." I have raised the tree for over a decade and it was my pride and joy. I bet you can see where this is going.... I came home during the siding install and over half of my tree's canopy had been damaged or destroyed. The tree is not large and could have been easily worked around with a little care. The project manager was on site when I discovered the damage, and I was so upset that I couldn't even speak to him. Trees are my vocation so I was quick to remind him the next day that I fully understood the laws around damaging a client's trees. To their credit, he took the situation seriously and discount my work by a hefty amount to cover the costs I would need to spend on tree repair/replacement. While I appreciate the gesture, I still am out the decade I spent caring and raising the tree. This isn't half of the review but they won't let me write any more characters. Find me on Facebook and DM for the full story

We had our porch enclosed by CHI. From start to finish it was very smooth and looks fantastic…read more The crew kept our job site clean of debris daily we did have a small issue and it was taken care of asap and they kept us informed daily on the process. Thanks again CHI. We will be calling for windows in September.

From the owner: Beyond providing top-notch products and expert installation, we stand firmly behind our work with a…read morededicated Team and unwavering commitment to honoring warranty and guarantee promises gives our customers peace of mind, knowing that we’re here to support them every step of the way.

2 missed appointments. Unsatisfactory communication. Unreliable. Don't waste your time.read more

From the owner: GV Construction…read more Here at GV construction we don’t just take care of your house, We help turn it into a home. With countless options and services available from to siding to wall repairs we cover it all! Large scale to small scale your one call away from the only call you’ll have to make to us. My team and I are offering all types of construction services,for your existing or new home. Siding : -Vinyl -Hardie -Wood -Stone -Aluminum Etc. New floor: -Ceramic -Wood -Laminated Concrete: -Demolition -New concrete -Sidewalks -Foundation (brick or block) -Decks -Fence -Walls -Retaining walls -Pavers -Synthetic grass -Patios And anything that has to do with construction Call for a free estimate, I’d prefer if you call me instead of messaging me, I will 100% answer phone calls more than texts so if you need anything it’s better if you call instead of texting

Awesome job good price. Professional and efficient. Good communication with before and after…read morepictures. Will definitely use again

The best customer service! So responsive, professional, thorough and punctual. Will definitely call…read morethem again/would recommend

Widened and lengthen our concrete driveway. Billy and his crew did a great job.read more

From the owner: Apex Custom Builders has been servicing the Charlotte area with positive reviews and excellent…read morereliability and customer service. The owner Billy Martin brings his own expertise and skill set of having been in the business for 20+ years. He is committed to honesty, fairness and helping you increase the value of your home.

First class company. Very professional excellent work! Had to wait a while but worth the wait.read more

My review with crown builders is 10 out of 10. We are 100% satisfied in the customer service. They…read morewere there promptly on time to see what we wanted done. Workers did a phenomenal job on our siding. We will be using them again on another project on our home.

absolutely stellar company, they arrived when they said that would in a timely manor. I dealt with…read morethe consultant Jacob who was extremely professional and knowledgeable! Knew exactly what the best options for me and my home would be, and was able to do it for a remarkable price as well. I would 11/10 recommend him to anyone in need of roof and home repairs!

My experience working with Justin at Horizon Roofing was really good -- smooth, prompt and hassle…read morefree. Justin makes a point of creating that experience for customers by being thorough and responsive. It works! I had a few administrative glitches with my insurance company, but that had nothing to do with Horizon. In fact, Justin helped sort out those glitches. I'm very satisfied and would recommend Horizon to anyone needing a roof replacement.