I spoke with Robert this morning and told him our situation. Unfortunately, our very sick dog went to the bathroom all over the carpet a few days back in the upstairs hall, she had previously thrown-up and we cleaned it by hand, but the spots didn't come out very well. Robert and his brother, Charlie came out to clean the carpet in the hall, stairs, and bedroom this morning! They were very respectful and told me what to expect. Also, I told him that I am very sensitive to scents, and he let me smell the products before he used them to get my approval. The stairs have been dirty for a very long time, and he was very upfront and said it may not look perfect when he is done, but it is so much better. Thank you both for your hard work and coming by so quickly today. I took before and after pictures, but for some reason, it won't let me import them. I will try again. read more

Servdry - Before picture of hallway where my dog went to the bathroom, she was very sick. - Damage Restoration Near Me - Palatine, Illinois

I tried Servdry for the first time. They exceeded my expectations. The crew was very professional and careful and did an amazing job of cleaning our carpets. Would highly recommend this company. read more

Went great. My wife was the one home, but she said they were fast and thorough. Kept to the agreed on quote and things looked a lot better than before. read more

Great job... great communication, quick work and carpet looks great! Thank you guys! I recommend and will use again if need be. read more

Wow! We were in a bad way and the Des Plaines office really came through for us. Jusuf was out in one day and provided us with a good quote. We needed biohazard remediation, clean up and sanitizing of our crawlspace. Even better was the crew that arrived to do the job. They were polite, neat and conscious of keeping our living space clean. Kudos to Alberto. He arrived with the team on time, kept us current on all the steps taken and took photos for us all along the way. Thank you! read more

Go with them!!! I had some small stains here and there and one big in dining area. Used this company few times before and suggesting it to all my friends. Servdry has not only nice prices but great customer service as well. Tim, guy who cleaned whole townhouse, did amazing job, I can't be more happy. read more

Servdry - Before vs. After. Same spot Amazing job - Damage Restoration Near Me - Palatine, Illinois

Robert and his crew were amazing! I had a flooded basement from a broken pipe. Robert was at my house within 20 minutes, started our flood restoration within 90 minutes and was done in 4 hours. He came and checked on our house over the next few days until we were all dried out. He put everything back, even books on our bookcases! He is very trustworthy and cares for his clients in stressful situations. Highly recommend!!! read more

I had a relatively small place to be cleaned. regardless of that Servdry did a good job at it. They arrived on time, were quick enough to scout the place, professional and got the job done in 15-20 min. Also, followed COVID-19 protocol! Thanked me for business and were in and out in 45 min. Would recommend to everyone. read more

carpet cleaning excellent quality great value Robert was extremely accommodating and got out stains we thought would never come out. read more

We needed an area rug cleaned after a pretty major dog accident. I called Robert and he came out about 3 hours later. I wish I had take a before and after photo. I cannot even tell where the stains were and the carpet looks brand new. I will be adding Robert to our rotation of normal maintenance now, to keep our area rug looking brand new! read more

We hired Servdry to clean my mother's carpets before the house went on the market. They were very prompt and professional and did an outstanding job. When I had a concern, they addressed it immediately. Wonderful customer service. The house looked so crispy clean it sold in a weekend! Highly recommend. read more

Robert did a great job, professionally cleaning the carpet for my upstairs hallway and 3 bedrooms and then another bedroom carpet in the lower level. The carpet had some pet stains and he was thorough and complete, as well as respectful of my home and furnishings. read more

We hired Servdry to clean the carpet in our finished basement. It hadn't been properly cleaned since it was installed by the previous owners almost a decade ago. They arrived on time and completed the job in an hour. The carpet looks so much better! Robert and Charlie were great to work with. They were responsive, prompt, and friendly and their pricing was competitive. I would absolutely recommend their services read more

He was on time and did a very good job of cleaning my dads very soiled lazy boy chair.

Servdry helped us with carpet cleaning in our new home and the rental home. The rental home was in pretty decent condition but the new house that we moved in had pet smell all over the carpet from previous owners. We liked the work that was done in the rental property and our new house. Overall a decent company and excellent job. read more

Robert and his crew showed up and worked the dirt with a vengeance! They take their job seriously! My mom's house looks great and it was no easy task with pet stains on carpet, flooring and furniture. read more

The appointment booking process was quick and easy and they were able to assist me next day for a last minute carpet cleaning. Tim arrived on time, was very friendly and did an excellent job. You could tell he was very thorough and meticulous and we were very pleased when our set-in pet stains were lifted from the carpet. We are extremely satisfied and will be using Servdry in the future. read more

Our sump pump failed and our basement got soaked. Fortunately we were able to keep the damage to just soaked carpet, but we needed help. Contacted Robert and he got back to me within 15 minutes. He was able to come by in the afternoon and got right to work. He got everything dried up within a week and we were able to keep the carpet and not have to do any drywall work. His customer service was incredible and he stopped by several times (including over the weekend) to make sure that everything was going as planned. After everything was dried out, Robert cleaned the carpet, actually getting rid of some old spots that had been there for years. It actually looks better than it did before we flooded. read more

Tim was flexible in his schedule and helped work around my movers. He took the time to do the job right and did not leave until done. Even after 3 hours of work, the price quoted was the price charged. These carpets have never looked better. read more

Extremely professional, courteous, very clean and organized. Always on time everyday. Everyone works hard and very efficient. Came out quickly to start job. Did a complete basement restoration. Large basement and work very quickly but extremely efficient. Explained the entire process from start to finish. read more

Timothy showed up on time and was very polite, respectful, and was mindful of Covid precautions. He did a great job in cleaning our carpeting and area rug. Everything looks brand new. If you are looking for your carpeting to be cleaned, I highly recommend their services! Thank you Servdry and thank you, Timothy! read more

Servdry did a great job and are very reasonably priced! We are getting ready to move and wanted our carpet cleaned. I called on a Friday and they came out by Monday! Our carpet looks new again! read more

Did a thorough job cleaning our carpet, would recommend.

From the first greeting to the final departure, my Servdry experience was just right. I appreciated being able to schedule a time certain, vs a 4-hour window, and the technician was on-the-dot punctual. The carpet and upholstery cleaning was thorough and meticulous. The furniture was handled carefully and the machine was guided around corners, avoiding contact with my walls. I was so pleased that I scheduled ongoing service every 6 months. I will be happy to recommend Servdry to my friends and clients. read more

With two cats and two dogs (who all 4 have contributed to years of carpet stains), my carpet was in desperate need of some TLC. I reached out to 4 local carpet cleaning companies with top reviews local to me in the Arlington Heights area and Servdry was by far the best customer service I have ever received in helping me schedule my appointment. Day of the cleaning, Josh was fantastic! My home finally feels fresh, bright and stain free! Josh was respectful, professional, and also great customer service. Big thanks to the Servdry team!! You will he recommended by me to anyone I talk to and I will be a repeat customer. read more

The guys did a great job! The company emailed appt confirmation after booking, and texted us when they were en route, which we really appreciated. Our cleaners, Josh and I forget the other guys name, were very professional, explaining what they do and what stains might not come out even w treatment. Our cleaning was cheaper than quoted and took less time than previously quoted; carpet dried in pretty much exactly the time frame they gave us. The cleaning gave new vitality to our carpet until we can replace it. Thanks guys!! read more

This company responded right away to my questions. Josh came out the next day and did a great job. He was kind, easy to talk to, and worked hard. Would definitely use again in the future! read more

Robert was great. Very responsive, profession, and on time. Our carpets look great and we look forward to hiring him again.

Robert was great and worked his magic on spilled milk stains on our upholstered barstools. Thanks for your promptness!

What a great company!!! The employees were wonderful to work with and the job they did was amazing! They fit us in quickly too!!! We are very excited to pair with them in future jobs!! - The George Seaverns Team! read more

I recently had my niece move out of my home and she and her friends did not remove their boots on moving day, trailing dirt from the garage and snow in and out of the house and on my carpeted stairs. I called Servdry after reading the reviews and seeing pictures posted on Yelp. They text me back the same day. I sent them pictures of my stairs and sectional that I also needed cleaned. When I was ready to schedule an appointment, I had an appointment set within 2 or 3 days. It was perfect timing. Josh came out and he is the nicest guy. He is very honest and he asked me what were my concerns with the sectional? I showed him the stains. I tried to remove the stains with a steam cleaner. He told me he would clean 1 cushion and we would look at it together. He showed me the water, showed me the cushion. He was so honest by telling me that the stains would not come completely out and he could still clean my couch but the stains would still be there. When we looked at the water after he cleaned the cushion, it really wasn't that dirty. I decided not to have my sectional cleaned afterall and he proceeded to clean my stairs. The stairs looked So Much Better after he cleaned them. BEYOND MY EXPECTATIONS! Servdry Inc does a much better job at removing stains in carpet than another company I have used in the past and they have a very honest, kind, respectful employee Josh! Thank you so much! read more

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Summary: Amazing communication. Detailed service and worth the money. They take pride in what they do and take care of their customers. I told our technician, Josh, that I was proud that he was the first guest into our new home and wasn't even kidding, this whole operation is a class act. Some more detail: Jeff ROCKS. He's like the Servdry hype-man. I called a couple of weeks before our scheduled closing to inquire about pricing. He is a genuinely nice and empathetic dude. He seemed as excited for our move as I was, and was actually pretty fun to talk to as we went through our options for service. When I mentioned that we were going to need to get painting done soon after, he arranged for extra fans and boots to help speed things along with no additional cost. When we spoke a few weeks later, Jeff remembered all the details about me, which made me feel nice :) As if it couldn't get better, Josh came to clean our carpets. JOSH ALSO ROCKS. First, he called to see if he could come a little early to get started - cool in my book! Then, he heard me mention we were going to be moving some stuff in that day, and made sure to talk through drying timelines and best practices. When he got to our home, he took us on a tour/inspection of the work that needed to be done. Not long after he got started, he found hardwoods under our carpet! He paused service and found us a fantastic reference for refinishing the floors. You can tell Josh has a lot of experience and enjoys his job. What an awesome guy. Our carpets look great, and he was able to get out some tricky mystery stains. Thanks Servdry! read more

Very quick response time and professional follow up. Technician was on time and called me prior to cleaning the carpet in my Mom's condo to inform me that some stains and discoloring probably will not come out. Duration of time was as estimated and cost was as discussed. As a small business owner myself, I appreciate professionalism and honesty and was not disappointed. I would and will recommend Servdry to anyone looking for similar services. Thank you for the whole package read more

Thank you Jeff Wilson and Josh for making me a believer in Yelp's reviews! I selected Servdry based on the number of consistent, great reviews and I was not disappointed! In fact, because of the great job done yesterday, I'm adding to the list of areas to be cleaned! I would highly recommend Servdry's services! read more

Great job cleaning our throw rugs that were soiled by our dog and cat. He was in and out quicker than I thought and was very friendly and professional. I would definitely recommend. read more

Great work. Just what my carpets needed. Thanks Josh.

These guys were great! I had them clean two rugs and a few furniture pieces. Josh and Yannis were really knowledgeable about the different upholstery my furniture had, and what type of solvents they could or could not use. They were professional, and worked in a timely fashion. My furniture looks clean and I'm very happy with the customer service they provided. read more

We have company visiting in a week so I thought get the carpets cleaned. It would be cheaper than replacing it for now. Our carpets were just too stained after 18 years of living, kids & cats. The cleaning company said just replace it, won't do much to clean it. The guy said no charge. We feel very fortunate this is an honest forthright company. We will call them once a year after we put in new carpeting as they recommended. Josh was great to help us out! read more

Our carpet looks as good as new! We received an immediate reply and estimate after reaching out. Tim was very nice and did a great job evaluating and communicating to us regarding our mold concerns. He did a thorough and efficient job moving furniture and cleaning. So grateful to have hired this company that did an excellent job cleaning with good communication, and the whole process was quick and easy. Thank you! read more

Tim cleaned the carpet in my living room and dining rooms 5/5/21. Tim texted me about ten minutes before he arrived. He was professional and did an amazing job. He was at my home on time and finished in an hour as he stated when he began. I have two new puppies and they've had a few accidents. My carpet looks like new. I will definitely use Serve-Dry again for any carpets in my home. I highly recommend Serve-Dry. read more