First, Rhino is VERY easy to work with. A simple text message to book an appointment, they are very…read moreresponsive and I was scheduled the same week I reached out. Second, the couches were absolutely disgusting thank you to my dogs. They had their hands full with this job and I could not be happier with the results!! The couches and rug are amazing and smell so good!!

I was really happy with Rhino for the cleaning of a couch, four upholstered chairs, and area rug…read more The scheduling was very fast and easy via text. The tech showed up in time and worked quickly and respectfully. I have a dog so these items looked tired but now appear fresh and clean again! Thank you!

Everything went very well, the technician arrived on time and was very professional. He cleaned…read morethe carpet in 2 large rooms in 1 hr and 15 minures. He was able to remove old pet urine stains and the strongsmell, The rooms smell fresh now ! Also, the price is very reasonable. I would highly recommend this company for your cleaning needs. Also, they answer the phone even on Sundays and making the appointment was very easy.

Incredible service, very polite and professional and did a nice job with the Carpet And Upholstery…read moreCleaning

Dimitri was fantastic. He arrived on time and was professional, thorough, and courteous. Our couch,…read morearmchair, and ottoman look brand new, which says a lot for a family of 5 with a large, shedding dog. I would hire them again for sure!

I originally called Stanley Cleaners and they sent two people for the job, but were unable to do it…read morebecause they claimed they needed a water spigot to run a water line given the stairs. Disappointing, but fortunately my mother recommended SN Cleaning. It was a quick call to easily schedule an appointment. They called the morning of the appointment to confirm the time. They called again to provide the approximate time they would arrive. Interestingly enough - they didn't need a water spigot and only sent one person for the job. He was excellent! Courteous and quick. Only took about an hour for the stairs and bedroom that was cleaned. Huge difference between the carpet that was cleaned and the carpet that was not. They were also cheaper than Stanley Cleaner. Definitely recommend.

Amazing Dave and Eber were professional and informative the…read moreentire time. They were thorough in their initial walkthrough, questioning and execution resulting in a job well done. We appreciate the work These two did and would definitely use top notch restoration again in the future. I will be recommending them to others Thanks guys!

Alan and Dre were very thorough in explaining things and performing the entire service which was…read morefull hvac vacuum and sanitizing. They removed a ton of dust from our 40 y/o ducts that had never been cleaned! Thank you!

I highly recommend One Clean! They gave me a quote quickly (pricing is great) and set up an…read moreappointment without any hassle. The technician arrived on time and was very courteous. My carpet looks amazing--no odors or dirt left behind, it's literally like new!!! These guys did a great job, and I definitely recommend them!

I had a very disappointing experience with One Clean, and am now editing my original review I left…read morelast year. I had actually used them before on my couch and everything turned out great, so I trusted them to clean my patio cushions as well. The cushions sit in a shaded area and had some algae stains (which I didn't expect would fully come out), but I wanted to freshen them up as much as possible. Unfortunately, when the cushions dried, visible rings appeared that had not been there before (see photos for before-and-after). When I reached out, I simply asked if they could do a second rinse to remove the rings. At first, I was told the technician would be happy to come back. But after over a week of silence, I was told instead there would be a $60 fee--even though the issue arose immediately after their cleaning. Their explanation was that the cushions were damp when they started (true, it had rained the day before), but this was never mentioned as a potential problem during the service. Had the technician raised it, I would have gladly rescheduled. Instead, I was left with new stains and no accountability. Here's the timeline of my outreach: July 17: Date of cleaning service. July 19: Once cushions were completely dry, I noticed the rings and reached out with my initial message asking what could be done. July 22: Follow-up; told my message was "lost" but the tech would reach out. July 23: Tech texted saying he'd be happy to come back, but his schedule was packed. I asked to set a date anyway so I could plan ahead. No response. Aug 1: Sent another follow-up. No response. Aug 8: Sent messages to both the tech and One Clean. The tech replied that it would be an additional $60 because the cushions were damp, which they called "improper use." I asked why that wasn't mentioned before they started, but got no reply. One Clean never responded at all. It's now been more than two weeks with no response. After nearly a month of delays and silence, I hired another company (DenaliClean in Crystal Lake). They were fantastic to work with, had great communication (they explained the cleaning options and what their recommendation was), and in the end, the cushions came out gorgeous. See my review for them for pictures of how great the cushions came out. The bottom line: Poor communication, no follow-through, and unwillingness to stand by their work. A business proves itself by how it handles things when they go wrong--and based on my experience, I can no longer recommend One Clean.

I scheduled a move out clean and the team did a great job. I have no complaint, scheduling was easy…read moreand pricing was transparent.

Used Yelp to help me with cleaning service - really like that it offers several quotes. I'm a…read moresingle mom with three kids and needed the help. Vik I believe her name was seemed helpful in the messages. I liked the detailed description sheet, my only con was the cleaners were over 45 minutes late which someone else mentioned. You probably shouldn't give an appointment slot and just provide a window time. Between 1-2pm or 4-5, etcetera. I did not do the deep cleaning because I didn't have time to organize the bedrooms. They did the downstairs and both of my bathrooms. The bathrooms were done really really well. They cleaned the kitchen too, and I can't even believe they washed and put a sink full of dishes in the dishwasher and unloaded my dishwasher, that was a significant lift. I have hardwood floors all throughout and I couldn't really tell if they mopped the floors or not. I saw some stains that were inside before I left and still there when I came back. That and the tardiness is the only reason why I won't give it five stars.

German and Oleg did a great job on cleaning our upholstery! Called in advance, were punctual and…read morecleaned up as if they were never here. Extremely professional! We had a sofa, two chairs and two throw pillows cleaned. Everything looks new and feels so clean! Not all of the stains were able to come out, but we waited too long to have those professionally cleaned. I will immediately get them out here....the next time our precious Westie makes a mess.

I'm a repeat customer! CCG is always on time, so organized and does an amazing job. I've trusted…read morethem with my Persian rugs, my area rugs, and now my sofa and love seat! Zach and Dave made my eggshell sofa bright again (and got rid of the dog hair), no musty smell, pleasure to interact with. Professional, courteous and efficient. I'm a fan! They're coming back closer to fall to do our installed stair runner and landings...their quote was quick and clear. Lots of love for CCG! Cleaning gurus.