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    five star steam carpet cleaning

    4.6 (11 reviews)
    Open 8:00 am - 9:00 pm

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    Response time

    10 minutes

    Response rate

    100%

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    This bedroom Carpet was dark before Javier
    Jon L.

    Javier and his company are a family owned business and the quality is out of this world ! He just did a remodel of ours and the carpets not only smell so fresh but look brand new

    Waheed K.

    Had our carpet cleaning done today for our townhome! The team arrived on time, explained everything during a walkthrough, and did a great job in getting our carpets back to new as possible. Happy with the carpet cleaning. Javier and team are highly recommended!

    Elizabeth G.

    They provided amazing service. Out of all the carpet cleaning companies this one stands out the most because of the products they use. They let me know what products they are using and for what it's for. My stairs look amazing! Definitely recommend them.

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    2 months ago

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    5 months ago

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    1 year ago

    Rug was cleaned well. All the pet stains came out. Quick and cost effective. Would use again.

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    1 year ago

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    6 months ago

    Super responsive, on time to the minute! Friendly. Excellent prices! No surprises! Will definitely be using again!

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    2 years ago

    They provided a very Fast response to my initial inquiry. They provided a good quick quality carpet clean service I will recommend

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    1 year ago

    Fast friendly reliable on time did a nice job would hire again.. reasonable priced... did exactly what I wanted.

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    2 years ago

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    4 years ago

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    7 years ago

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    4 years ago

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    Review Highlights - five star steam carpet cleaning

    Javier and his company are a family owned business and the quality is out of this world !

    Mentioned in 2 reviews

    Read more highlights

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    One Clean

    One Clean

    (3 reviews)

    I had a very disappointing experience with One Clean, and am now editing my original review I left…read morelast year. I had actually used them before on my couch and everything turned out great, so I trusted them to clean my patio cushions as well. The cushions sit in a shaded area and had some algae stains (which I didn't expect would fully come out), but I wanted to freshen them up as much as possible. Unfortunately, when the cushions dried, visible rings appeared that had not been there before (see photos for before-and-after). When I reached out, I simply asked if they could do a second rinse to remove the rings. At first, I was told the technician would be happy to come back. But after over a week of silence, I was told instead there would be a $60 fee--even though the issue arose immediately after their cleaning. Their explanation was that the cushions were damp when they started (true, it had rained the day before), but this was never mentioned as a potential problem during the service. Had the technician raised it, I would have gladly rescheduled. Instead, I was left with new stains and no accountability. Here's the timeline of my outreach: July 17: Date of cleaning service. July 19: Once cushions were completely dry, I noticed the rings and reached out with my initial message asking what could be done. July 22: Follow-up; told my message was "lost" but the tech would reach out. July 23: Tech texted saying he'd be happy to come back, but his schedule was packed. I asked to set a date anyway so I could plan ahead. No response. Aug 1: Sent another follow-up. No response. Aug 8: Sent messages to both the tech and One Clean. The tech replied that it would be an additional $60 because the cushions were damp, which they called "improper use." I asked why that wasn't mentioned before they started, but got no reply. One Clean never responded at all. It's now been more than two weeks with no response. After nearly a month of delays and silence, I hired another company (DenaliClean in Crystal Lake). They were fantastic to work with, had great communication (they explained the cleaning options and what their recommendation was), and in the end, the cushions came out gorgeous. See my review for them for pictures of how great the cushions came out. The bottom line: Poor communication, no follow-through, and unwillingness to stand by their work. A business proves itself by how it handles things when they go wrong--and based on my experience, I can no longer recommend One Clean.

    I never leave reviews but I had to ! One clean went above and beyond. Hired them for a move in deep…read morecarpet clean. The home was vacant, and I was out of town but left them the garage code so they could get started until my daughter could get there. I gave them the code. It didn't work, the tech thought it might be due to a low battery. He offered to go get me a new battery, he did and still the code did not work, because I am an idiot and transposed the numbers. The tech was patient, and really worked with me to get the job done. He sent me extensive pictures of all his work, he did an amazing job... particularly on the steps. The carpets were pretty bad and he made them look like new. Do not hesitate to hire this reliable, conscientous, hard working company.

    five star steam carpet cleaning - carpet_cleaning - Updated June 2026

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