Buffos provided top quality service at an amazing cost. My family appreciates their strong…read morecommunication and how friendly they are.

I did not even know we have termites in Utah. We have termites in Utah! And apparently the termites…read morelike the Spanish Fork East bench. I called Buffo's. As you might know, other bug places are constantly hounding you to upsell and to get you in a contract. Not so with Buffo's. There was never even one single word mentioned about other services. They simply came. They did their termite extermination (which is an intensive-like process), and I no longer have termites. They are very knowledgeable and expert in termite riddance. Termite termination is very expensive so you want to make sure you have people with 40 and 30 years worth of experience and absolutely know what they're doing. These people have that and do.

I have been using Turbo Pest for a year now and have loved the results. They tell me when they are…read morecoming (on a quarterly plan) and are so prompt and have great communication. They are always so kind and respectful. It is also a plus that they are really affordabe. The most affordable around. I also love that the pesky insects aren't around anymore.

The price sounded good but they no showed to the appointment. That's not acceptable, especially…read morewhen there are so many alternative service providers available.

Another update: Well, things just took a crazy turn! Yesterday I wrote that I was 100% confident…read morethat they mean well. But I can admit when I am wrong and boy was I ever wrong! I would not believe it if this had not just happened to me, but the owner of this company, a man 2x my size, literally just showed up at my door to bully me into taking down this review! He actually told me that I am being "un-Christ-like" by not forgiving them! I told him that I can forgive them, but I still feel like I need to warn people about the toxic chemicals that they are using because they misrepresent themselves to their customers. Then he replied that he thinks that I just woke up yesterday morning and decided to destroy his business! So, you get to decide for yourselves. These guys do have some five star reviews, but I wonder how many of their other customers researched their products (like I did) verses taking their word for it (like I did at the beginning). And I wonder how many other people they bullied or bribed into taking down bad reviews. I am literally a full-time volunteer who works to facilitate interfaith dialogue between communities which have been warring for thousands of years (go ahead and google me), and even *I* can't work with this guy. I have nothing to gain from writing this review, other than the piece of mind knowing that I tried to warn my neighbors. So, you can either believe me, or the people who built their business with pictures of kids and dogs playing in beautiful nature, while secretly peddling bifenthrin. Personally I don't know anybody who has experienced anything life-altering from a bug bite, but I do know plenty of people struggling with fertility issues, neurological challenges, and kids with behavioral issues and learning disorders due to toxin exposure. So please do your own research and decide. UPDATE: I received a receipt for today's service which said that the bait boxes were empty, but I was standing there watching when the guy checked them and he said that they were still full (specifically he said that they were "mostly full, or still full depending on who filled them.") He didn't even top them off. And then, the manager called me and offered a full refund and to waive my cancelation fee *IF* I took down my review! So if you like dishonesty and bribery, this company is for you. Original review: We have tried *so* hard with this company. And to be fair, they have tried really hard with us. But we have had one terrible experience after another with them. They didn't show up for multiple appointments, missed a ton of very visible hornets' nests and mud dabber nests, left the garage door open on a rainy day which ended up drenching several boxes of stuff, and gave us contradictory information about rats at every visit. And after several months, not one of their traps ever caught a single rat. But the thing that ripped it for me was finding out today what is in their bug spray. The spray that they said was just essential oils, the spray that they used to soak our carpet, our doors including the door knob and doggy door, and even a few of my toddler's toys which were left near the wall, is actually a known neurotoxin and endocrine disrupter. If they had read the warning booklet they would have seen a long list of precautions to avoid human exposure and first aid in case it accidentally came into contact with skin, eyes, or the mouth. But they sprayed it on toys. Think about that for a minute. Poison on toddler toys. These people are genuinely some of the nicest people I have ever tried to work with. I am 100% confident that they mean well. I don't think they would have sprayed that crap on toys if they had known that it was toxic. (I even told them all about how careful we are about pesticides because we are trying to conceive again.) But for a company that brands itself as "Nature's Balance" and tells people that the spray is just peppermint oil, they *should* have known better.

Haven't had any pest issues since signing up for their seasonal summer protection plan where they…read morecome only in the summer months to spray at my home. I used to have a lot of spider and wasp issues before using their Service and now I never do! I also like the smell that the product leaves afterwards

Great customer service. Very professional and friendly. We just signed up for a year contract and…read morehad our first appointment scheduled today. They did a very thorough job spraying the inside and outside of our home. They also sprayed the wasps nest that we've have been having issues with as well. I'm looking forward to using them more. I've only heard great things!

Best service, best value! The owner and employees take personal pride in their work. They know…read moretheir stuff. They've prevented the normal pests for us. Also, they have quickly taken care of underground wasp nests, rodents, carpenter bees, and bedbugs.

This company is so amazing!! The fellow on the phone gave me some excellent advice. He was very…read moreknowledgeable and explained so many great ways to help with a bug problem. I would highly recommend LOCAL BUG GUY!! He was very kind and considerate!!

I would highly recommend Brent and his company The Local Bug Guy although I don't currently live in…read moreUtah. I have already recommended him to my sister who lives in Springville. I have worked in pest control for many many years and I can see when a company gives great customer service and when they are knowledgeable and experienced in controlling pests. You will be happy with this company. The quarterly rates are very reasonable shown on the company website. Most of all I trust these guys and that they do very professional work and have honest and fair rates. Brent has also been very quick to respond to questions.

Nice guys who provide a needed service. They get 5 stars in my book because they always knock on…read morethe front door to make sure that my dog is safe inside before starting...and when they're finished they make sure my gates are closed and locked. Who doesn't like good service with a smile?

This company has exceeded my expectations. They have sprayed for a year now and I've not seen even…read moreone spider, only one small bug. Richard came today to spray. He was very professional and did a thorough job. Love this company.

Absolutely the best company I've every used for my company or for my personal residence. Great…read morecommunication, always clear reporting, professional team members that really know what pests I'm dealing with and how best to control them with pets (my home) or employees (my business). They cost a little more than some other but honestly I think I end up saving money because they are so good at what they do. I HIGHLY recommend.

Recently, there have been some delays in their scheduling, requiring us to adjust our plans to…read moreaccommodate them. However, we appreciate their efforts to make areas accessible once they arrive. When scheduling, it's a good idea to allow for a potential delay which can be a bit challenging for planning. It seems there is room for improvement in communication between the service team and the technicians regarding their arrival times. Make sure you communicate and validate times. Despite these scheduling issues, the technicians are generally very reliable, with and providing excellent service. I would rate the overall service at 4.7 stars, but the individual technicians often deserve 4.9 to 5.0+ stars, depending on who comes out. There are very good technicians in the team. We appreciate Thorns hard work to come out and keep our house up to date with their service. The service technicians always wear foot coverings when they work on the inside of the home. Great value for the service provided.

SUPER disappointed!! We've been with My Guy out of Orem, UT for lawn services for a couple years…read morenow and they did a really good job the first year. They did a pretty good job last year and we even added on flower bed services, which were just okay. Nothing special. Then this year they raised their prices by 60%!! SIXTY!! That is not okay! We didn't renew for this year for either service because of it. Neither the lawn or the flower beds looked good enough for that price!

Made good on a job I wasn't satisfied with. Thank you very much. We had a lot of hornets around…read morehouse and barn.