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    Service Apple DTLA

    3.0 (2 reviews)
    Closed 9:00 am - 7:00 pm

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    6 years ago

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    7 years ago

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    Konstantin E.

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    UBreakiFix

    UBreakiFix

    (251 reviews)

    Koreatown, Wilshire Center

    My iPhone screen cracked and it wouldn't charge. I drove 30 minutes to get to this location and…read morelong story short because it's been a few months. I'm trying to remember oh what happened but basically when I got there all of a sudden out of nowhere, the screen magically started working or as before, if you would touch it, nothing would happen. So the guy told me how to transfer all of my data onto my new phone and also without a cord, after about an hour and a half it all transferred and it saved my videos photos, everything. They didn't even charge me anything, but I did give him a $10 tip for helping me out. I would totally recommend this place. The service was stellar.

    Initially I thought the value of the service if you have their plan is pretty good. They repaired…read moremy water damaged MacBook for only $80 (technically 2 months of a $40 subscription to their insurance) when Apple likely would have charged me $300+. Although it now had physical malfunctions occurring that they never informed me, of I was still appreciative of the repair. After returning for what I thought would be good service is where the nightmare began. I brought in a pair of headphones since it's in their list of repairables yet immediately the guy turns me away. He says that they don't do work on AirPod Max's and to go to a different store. He wasn't willing to tell me which store to try or why they can't work on it; he seemed like he wanted me to leave so he could go back on his phone. Afterwards, I tried to get a free PC tune up. I scheduled an appointment and when I arrived instead of being treated properly the guy wanted to argue with me and try to explain to me that my appointment isn't showing up in his system while I'm showing him my confirmation messages. I understand technical difficulties but the guy was just being a weirdo. He snatched my phone out of my hand and then took it to the back multiple times. Eventually it popped up. If the guy could pick up on any social cues it could've went so much smoother. On the receipt is a pickup date, so I return 2 days after it. The laptop still isn't ready. It shouldn't take 7+ days to tune up a PC...The same guy from before helped me and he just blankly told me that they're still working on and it's not ready. They didn't even do a whole lot to the laptop I have no clue why it took them over 7 days to return it. It didn't even look like they wiped it down after using it nor did they remove their barcode sticker. Just terrible service I realized that after 1 positive experience, I got lucky and this place sucks. If you're looking for good customer service. If you enjoy helped at their convenience and lowkey screwed over this place is for you (ex. They will offer you a non-oem quality screen replacement for your iPhone.). Pretty sure they incentivize positive reviews as well so take the other ones with a grain of salt.

    SkyFix Repairs - A refreshed SKYFiX Repairs design that reflects the quality and care we put into every repair.

Diseño renovado de SKYFiX Repairs.

    SkyFix Repairs

    (21 reviews)

    Downtown

    For all the complaints people have about living downtown, I think what they often miss is just how…read moreaccessible life can become if you actually keep your eyes open. I live on the corner of 3rd and Broadway, and one day I happened to notice a small repair shop across the street called Sky Fix. Not just phones either; computers, software issues, hardware issues, all of it. It made me realize how many hours of frustration I waste trying to Google solutions, watch YouTube tutorials, or use AI to generate step-by-step fixes that somehow never actually work. In my case, my charging ports constantly get clogged with dust and dirt, and instead of simply fixing the problem I end up spending hours stressed out, fighting with cords and restarting devices. At some point you start asking yourself: how much is your time worth? One of the things I love about Sky Fix is how accessible it is. I live right across the street, but even if I didn't, there are multiple parking structures surrounding it and none of them cost more than about ten dollars max. You can park and be at the front door within seconds. It's also directly off the Broadway & 2nd Metro stop, which honestly makes it one of the most accessible tech repair stores in the city. But the real reason I'm writing this review is Eric, the owner and manager. I work in tech myself, so I know what real intelligence in that world looks like, and Eric is one of the most adept minds I've been around in a long time. But what impresses me even more is something most people probably never notice. I see how he treats the homeless people who walk in with broken phones. I see how patient he is with people who are confused, stressed, or just trying to get a dead device working so they can contact somebody safe. I've watched him help people without charging them. I've watched him treat everyone in the neighborhood with dignity regardless of what they look like or whether they can pay. That kind of humanity is rare. Everybody around here knows Eric, and after getting to know the place a little better, I'm honestly proud to support a business like this in our neighborhood. Downtown can feel chaotic sometimes, but places like Sky Fix remind me why I still love living here. I mean I will tell you this downtown gets ridiculous finding a really cool spot with people you can trust is a bigger deal than you might think I don't have a lot of of those people in my life actually so thank you Eric for being one.

    I bring all my electronics in here when they have issues…read more Recently I brought my phone in and in 3 minutes he got it working free of charge. I couldn't figure out the issue and I was trying to fix it all night, he showed me how to force restart the phone for if I ever had the same issue again as well. Two times I have brought a phone in with a broken screen. Each time he fixed the phone within 35 minutes. I was able to leave both times in the same day with my phone working again. He knows a lot about technology and I highly recommend going in for your repairs. I also recommend the phone accessories since he has good prices on screen protectors + install too.

    Ubrokeit - iPhone 16 pro 2931 South Sepulveda Blvd suite C los angeles,  90064 (310) 743-6000

    Ubrokeit

    (828 reviews)

    Rancho Park

    UbreakiFix is amazing! I've been here three times over the years, and they are always fast,…read morecommunicative, and incredibly honest. This time, they even tried a less expensive way to fix my phone before recommending a more costly repair. I went somewhere else once because they were closed--which is only on Sundays, because they work incredibly hard--and the other place did a horrible job. They weren't nearly as thorough or honest. I'm never taking my phone anywhere else again!

    I reached out to Greg for a screen repair. He told me he could fix it, but he didn't have that…read morescreen on hand and would let me know when it arrives. Not a problem. A few days later, he called to let me know when it came in and we agreed on a morning for me to drop the phone off. Well, when that morning came- he wasn't there. He rolled in with his dog a good 25 minutes late and seemed irritated that I was waiting for him. He 100% forgot we agreed that I'd come by that morning. He said he needed to get settled and had me check in on a tablet. When the question regarding an agreed upon price popped up- I told him we never discussed pricing. After some math- he told me it would be some outrageous number- considerably more than the phone is worth. I told him I couldn't justify spending that much and handed him his tablet back. He was upset- remarking that he wished he'd have known this before buying the part and that I wasted his time. Brother- this is your job. Why wouldn't you give an estimate over the phone? Why weren't you at your office when you said you'd be there? Why is any of this my fault? I didn't initially want to leave a review- since he didn't actually repair anything, but I the attitude I received definitely isn't representative of all of the positive reviews I've seen on here. Maybe I just caught him on a bad day. In any case- I bought an aftermarket screen on Amazon (with the fingerprint sensor) for $60 and installed it myself in less than 30 minutes.

    Service Apple DTLA - cellphoneaccessories - Updated September 2026

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