Hi my name is Sabrina. My agent was amazing -- quick,…read morethorough, and professional. She handled multiple tag issues for me, including getting new plates and an original title for my car from out of state, as well as updating tags for my 90-year-old father's title. She was very knowledgeable, patient, and helpful. I truly love this place! Of course, expect a little wait -- but once it's your turn, you'll be well taken care of. I asked my agent for her name -- it sounded like "Lawn," though I'm sure it's not spelled that way.

Very good service and very organized. I have been doing business with them for quite a long time…read morenow. The only time I did not was during Covid and I use something further north. Other than that, they are an excellent business.

I came in the 2nd week of December to get License Plate for my SUV and Drivers License since I…read morerecently moved to Oklahoma from Las Vegas. My son told me Oklahoma doesn't have DMV offices and you have to go to a Tag Agency. I have to say this was so much better than the horrible DMV offices in Nevada. You have to have an appointment like 3 months in advance if you can get one. Before the pandemic you could just walk-in , but you would be there for hours trying to get something done with all the California people moving there and some from other places. This was so much better of an experience ! Everyone was so nice as most of the people I've dealt with in Oklahoma. It reminds me of the small town I grew up in South Carolina in the 70's and 80's. I had to do 2 different lines. The first was a young lady who did my registration , plate , and sticker. She also informed me that I would have to get a new title to register in Oklahoma. I've never heard that before , but I guess they do that in some states. She also went out to my SUV to verify the VIN. Thankfully it's not lifted since she could barely get up to see it without getting on the tire , it is a Toyota FJ Cruiser 4x4 so it does sit higher than most standard SUVs. The 2nd line I showed all my documentation to this lady to verify I had everything to get my new Oklahoma Drivers License. She arranged everything neatly to give to the another lady when it was my turn and also reminded me to let her know that I had Motorcycle Endorsement also so it could be listed on my Oklahoma License. There were a few people ahead of me for the Drivers License so I did have to wait over an hour , but they had chairs and the lady would talk to me and the others waiting as she was helping someone else. I only had to wait behind one person for the registration and they had 3 people working that counter. The drivers license lady also added my Veterans Status and Real ID on my license since I brought in my Passport . I'm not complaining , as I said in Las Vegas it would take you usually 3 hours or more at the DMV before they started doing appointments and still it takes at least an hour to do your stuff. I highly recommend this location for your drivers license , registration , etc.

drove 30 minutes on a Saturday , only to find out they are closed. Nothing on their website or…read morevoicemail stating they would be closed.

Staff was very friendly and helpful. They seemed to be enjoying their job and the environment felt…read morepositive even though there were 1-2 frustrated customers who hadn't brought all of the documentation needed. Eric helped us get a permit for my 15-y-o and it was a quick and painless process, with no appointment needed and no wait. I didn't give 5 stars because the first person who tried to help didn't know how to issue a learners permit and didn't stay around to learn from the person who ultimately helped us.

I walked in and got immediate help from Kim-lin today. Dealing with tags can be annoying, but she…read moremade the whole experience pleasant because she smiled, showed geniune concern for me, and was very efficient in her work!

They have friendly staff, and it was quick and easy to renew my tag. I was able to show digital…read moreinsurance card.

This place is incredibly efficient and super friendly. I had to go renew my tag registration this…read moremorning and I got there just as they opened at nine. When we walked in every single employee was doing their job and I was in and out in six minutes. Way too often you go to a tag agency and they have all these employees and only one person is waiting on customers. Not this place. Every single person was working and getting people in and out. There is no place else I would go when it comes to things I need from a tag agency.

This is the most unprofessional government department I have seen in my whole life. No customer…read moreservice at all. I was on hold for FOUR hours and once someone answer was told I should have push 2 instead of 1 for the information I was seeking. Instead of transferring me I had to call back and select 2. Right now I have been on hold now for THREE hours and they are about to closed. I have moved back to Texas so no way I can go to the office in person and take another day off from work for nothing. This is so so unprofessional to be an government office. Wish I didn't have to give any stars because they do not deserve that. As an veteran of the US Army this office really make the State looks bad. If I knew who was over it I would call them, but no one would answer. SHUT IT DOWN. So sorry! Veteran Who Serve their Country

Good luck getting someone to answer here. On hold for an hour and 20 minutes and still nobody…read moreanswered. Completely ridiculous.

It's not often that I have a great experience at a tag agency, but here, I did…read more The wait time was short. It felt deep homey inside with a couch to wait on and several seats. It felt more like being a guest at someone's house, than at a tag agency. The lady who helped me was very polite and friendly. She even recommended that I pay with check or cash to save 3%. I left to get a check and when I got back a half hour later, I was pleasantly surprised that she called me back to finish and skip the wait. Despite having to pay over $1000 for taxes and fees, I had a very pleasant experience here.

They will help you but there's a side of snark from one employee. It's kind of endearing. The…read morelocation is great, lots of parking, bring cash or check bc 3% fee to use credit card.

This place is beyond the pale...By far the worst DMV/drivers licensing office I have ever had the…read moredispleasure of visiting. Wait time is 3 hours in a small room packed with narrow, uncomfortable chairs. No television playing news, no elevator music overhead. Just mind-numbing silence with all of the other cattle. AND they couldn't be bothered enough to disinfect the vision test machine during the coronavirus outbreak!

Like others have said, some of the people that work here are very nice. The district manager is…read morevery friendly and helpful. The guys working behind the desks were good too. The guy that came in to tell everyone that they'd have to get new numbers, since their system was down, was pretty crappy. Very bossy and sarcastic. He either really hates his job, or he was picked on in school. The inefficiency is almost indescribable, but I'll give it a go. We got there at 7:00 AM this morning. There was already a sign on the (down) kiosk that said there would be a 6-hour wait. I found that hard to believe. I mean, I've sat in the DPS waiting room before, but am normally out in a couple of hours. Nope, these guys were almost spot on. 5 1/2 hours later, we got called and taken care of. Out of 5 windows, there were only 2-3 being worked (mostly 2). The "bossy/sarcastic guy" even laughed when someone joked about the long wait. He said that it didn't bother him at all, but couldn't say the same for everyone having to wait. I was able to use this experience to teach my oldest son about how freaking incompetent and inefficient government-run entities are. They have a monopoly on licensing, can treat people like crap if they choose, and can take their own sweet time. If you've been there all day, and it gets to be their closing time, they're happy to tell you that you can come back the following morning and try again. The only way around this is to pay them to reserve an appointment, which is 3-4 weeks out at the earliest. Let me get this straight.....you have to PAY them, on top of what you already pay them with your tax dollars, to reserve a spot. How about hiring more people? How about reviewing the existing processes (clearly broken)? While these complaints tend to be the norm for most DPS/DMV offices, add in the "Edmond attitude" (everyone outside of Edmond knows what I'm talking about) to this place, and you've got the perfect combination for a miserable day. Your tax dollars at work!

I love to bring my business to them . Most of our cars is registered thru them n tag. Sarah is…read morewonderful . She explains clearly and been very helpful today . I recommend this place . Great customer service n cares.

The girls up front were really friendly, but the smug, blonde old lady sitting at her desk on the…read moreleft decided she just wanted to argue with me instead of just taking care of my business. The comment was made about the girl asking me if we had a tag for our new truck or not, and it was not worded that way, but she proceeded to argue with me saying it was like any of that really mattered.She then told me that it was all on camera and she could rewind it. When I told her to do so she said she wasn't going to do that. Completely unprofessional interaction in my opinion. I went here because the finance person at Ferguson GMC said they take all of their business there, but I can promise you I will never step foot in this establishment again