Service Master of Chico Ca went above and beyond when the neglectful neighbors tree crushed my house they were all helpful and nice Five Stars Thank you everyone read more

Doug, Sia, and Bre are living angels. They treated me with kindness, made me feel comfortable, worked through my anxieties and made the entire process positive. No matter what I thought I was expecting they exceeded it a thousand fold. The entire team got down to business and efficiently helped me change my life with something as 'simple' as helping me clean (it was not simple though they made it look easy). This will be a company I will always recommend and speak nothing but praises of. They not only get the job done but do it with a grace that makes you know calling them was the right decision. Shout-out to David as well, for his compassion, grace and kindness while helping me coordinate everything. Every individual I connected with exemplified high-quality work ethic and true compassion for others. If I ever need the services they offer they will be the only ones I call. read more

We had water damage due a leaking washing machine. They came out promptly. There were a few hiccups but Dean stuck with it & made everything okay. Very impressed read more

Great Company!! We had our church flood in April when we had the rain storm in Chico. Taj got his crew out and dried out the whole place fast. Due to the quick response our church suffered no major damage! All of the staff were very knowledgeable and caring when calling me and while on site. I highly recommend Service Master! read more

If I could give this 0 stars, I would. My first mistake was that I hired Service Master. Second mistake was that I trusted them. Third mistake was leaving the worker there unattended. To start off, they charged me for multiple services that they DID NOT DO. I was also charged for equipment that I was told I would not be charged for. The bill came in and it was not what we had agreed to at all. I called several times and left messages, but they never called me back. I emailed accounts receivable and spoke to Rob W when the price was discussed he threatened me. I have the emails to prove ALL of this. Rob told me that they would lower the price ONLY IF I DID NOT WRITE A NEGATIVE REVIEW. If I paid the lower price and I violated the agreement of no social media, he would file a lawsuit against me. I ended up paying the full price so that I could warn everyone NOT to work with these people. They are scammers and dishonest. 31 emails to prove this, DO NOT WORK WITH THESE PEOPLE. read more

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After our huge sink overflowed the entire kitchen, laundry and part of the dining room floors buckled. I thought we mopped it up well and denied the offer for mitigation. Almost a week later the field adjuster came out and showed me how wet everything was. The water went underneath the laminate flooring and the cabinets. He called for mitigation and Nate from Chico came out the same day. Now 6-days later everything is dried out. I can't say enough about how hard he worked. We have to replace around 800 sq ft of flooring and replace the toe-kicks under the cabinets but at least we didn't get mold on the sheet rock or anywhere else. read more

ServiceMaster Restoration Services - Chico - Dining room - Damage Restoration Near Me

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We woke early in the morning to a leak running thru out kitchen ceiling. A contractor suggested I call Service Master and I was very impressed with their service. They were quick to come out and assess the situation and come up with a plan to get all the water damaged area of the house dried out. Doug and Tevon were clean in their work and paid attention to detail. We hope to never need this service again but if we do we would definitely use them again! read more

Recently my parents garage and the back of their house burnt down. Doug from Service Master came out right away and boarded everything up, locked the house up and gated the yard. We had looters going through my parents belongings and after such a horrible event the last thing you need is people going through what's left of your memories. Doug made sure that everything was secure, he was personable, caring and very respectful to my mom; he made my mom feel better about her home and that's what truly matters. Highly recommend this company. read more

ServiceMaster Restoration Services - Chico - Damage Restoration Near Me

Our basement flooded with biohazard water around midnight. The very next day Johnathan was sent to start the job. I cannot say enough good about Megan, Dean, Jonathan, Lucas, and Chris! They were quick, honest, patient, and thorough. Never once did they ask for money from me. They went straight to my insurance and were on my side. I would definitely call them in a time of need again! read more

I can't say enough positive things about the team of Pam, Houston and Anthony from Service Master Select in Chico. They were very professional and thorough. When it became obvious the damage to our furniture was beyond what could be done in the house, Pam made immediate arrangements to move our furniture to the proper location. This team loaded their box van with our antiques and were extremely careful with packing them and protecting them for this move. Pam's years of experience allowed for large items to be removed safely from our home, effectively guiding her team on how to handle large antique pieces. Houston and Anthony are hard working young men who took on a huge project and truly worked as a team with Pam. We have choices in selecting cleaning services with the devastation from the Camp Fire. This has to be the best decision we made for the cleaning of our furniture. Thank you Pam, Houston and Anthony. read more

I got fast & friendly service when I called about a leaking skylight. I recommend this service to everyone. ~Gene

Taj and his crew of guys were very professional in cleaning up the water damage to my home. They arrived quickly and were here every day as promised. I especially wanted to say I was very impressed with Jairo and Nate, they both worked very hard to get things back into shape as soon as possible. If I ever had a problem again I wouldn't hesitate to contact them, and I definately wouldn't be afraid to recommend them to a friend! Good work guys... read more

Wow totally hung up on me and now will not pick up the phone. Guess I'll look elsewhere

Due to the smoke from the Camp Fire our home was exposed to smoke and soot. Taj with Service Master came out to our home the day we were allowed back in after evacuation. He advised that we should have two "air scrubbers" running in our home to clear immediate air and smoke issues. The following morning we were able to pick up the units and begin the clean up process so we could live in our home immediately. Taj and Service Master provided a great service to our family. Service Master is also very active in the North State communities through volunteering, being active in the business community and showing care and concern for our local residents. I would highly recommend this company for both small clean up jobs and major damage projects. read more

Special thanks to Taj Atkins and the phenomenal crew at ServiceMaster Select! After upsetting and unforeseen events, Service Master and their crew has helped my family, literally cleanup. They easily (and quickly) removed years of dirt and grime from our upholstery, granting us the peace of mind necessary to maintain our daily lives with more ease than we thought possible. I cannot fully express my gratitude for the hard work that they put in to help my family get our lives back on track. read more

Their customer service is exceptional. Not only have they done an excellent job cleaning our carpets but when we had an upstairs toilet overflow at our new house they were there to get things cleaned up. They gave us peace of mind knowing that everything was taken care of in a professional way. My husband and I would recommend their services to anyone in a heartbeat. read more