Sam was awesome and took amazing care of us!!!! I would highly recommend him a bad experience he…read moremade very easy and took the panic away from it.

Service was bad, terrible attitude and very disrespectful . Never will be reaching out again.read more

Words cannot express how grateful I am for this company. After receiving water in my basement, I…read morecalled the insurance company who promptly told me I wasn't covered for the loss. Then I called a big chain water restoration company who never showed up after I told them the loss wasn't covered. The worst part was they continued to tell me they were on their way! I came to YELP, saw all of the excellent reviews for 911 Restoration and I called them. 911 Restoration showed up on time, quoted me a very fair price and did an excellent job. Ronnie, the manager, is wonderful! This company was responsive and cared for my property as if it was their own. They were extremely thorough. They truly go above and beyond. I'm so thankful to this company for making a truly difficult time more bearable. I would recommend them to anyone that asks.

I've had several house "crises" recently, the latest being a flooded toilet on the first floor…read morespreading into a sizeable chunk of my basement. I called 911 Restoration first thing this morning. They responded almost immediately, and a team was at my home in under 2 hours. They were quick but thorough, and after inspecting both impacted areas, they gave me the best possible news: I'd be okay with just some minor DIY (pulling baseboards--totally something I can handle) and fans. The visit cost me nothing. Very professional, efficient, and friendly. So very much appreciated their assessment and advice, and the truly free estimate ensures I'll refer them to others and call them with any other needs. Thank you!

I enjoy looking at my new roof that was built by Tomasz's Ameribuild & Roofing crew. I like the…read morefact that there are more vents (5) than on the old roof (1). That should keep my air conditioning bill down this summer among other benefits. The new gutters look great. The price was reasonable. I recommend Tomasz's Ameribuild & Roofing.

Tomasz and his team were prompt, efficient and diligent. It took nearly 6 months negotiating with…read morethe insurance company, but with Ameribuild's persistence, we finally received near full replacement cost of our old, deteriorating roof! The team arrived early, stayed until sunset, and the roof was finished in less than 2 full days. We couldn't be happier with the outcome of the job - we now have the best looking roof & gutters in the neighborhood!

Nava Public Adjusters helped me a lot after I had a fire in my building. They guided me through the…read morewhole claim process and explained everything very clearly, step by step. Their team was very knowledgeable and helped me understand what to expect with the insurance company. They also assisted me with my additional living expenses while the repairs were being handled, which made a difficult situation much easier. They worked hard to make sure the estimate included what was needed to cover the damages and repairs. I really appreciate their help and would recommend Nava Public Adjusters to anyone dealing with a property damage claim.

From the owner: We are licensed Public Adjusters dedicated to maximizing insurance settlements for homeowners and…read morebusiness owners. We represent you — not the insurance company. Fluent in both English and Spanish, we ensure clear communication throughout the entire claims process. With strong negotiation experience and in-depth knowledge of construction, building codes, and insurance estimating, we prepare detailed, accurate estimates that support full and fair claim approvals. We handle inspections, documentation, negotiation, supplements, and claim management from start to finish — always providing personalized, responsive customer service. Our goal is simple: protect your interests and maximize your claim.

When you see a disaster happen on the news, you empathize and feel terrible for what people are…read moregoing through. It's terrifying, even when it isn't close to home. However, On September 9th, 2018, we learned just how devastating going through a major fire can be personally. We had just welcomed a new baby girl to the family less than 3 weeks before and were moving into our first home. Thankfully, we all were completely safe and the only loss we had was material. I remember the horrible feeling of trying to hold back tears when we saw what was left of our new home. Completely in shock, anxious, and trying to find answers, in a word, we were lost. As the initial shock subsided, we worked with our insurance company to get started on the claim. While they were great, we still were navigating completely uncharted territory and did not feel comfortable or knowledgable about what exactly to do. We then received advice from a family member that we NEED to call Ron Schoeneman immediately before doing anything. That piece of timely advice, was a blessing. That family connection at our time of need, seemed like it could only be divine intervention. Ron explained the role a Public Adjuster makes in an insurance claim, and took us through every detail in what we knew would be a lengthy process. Team Schoeneman assisted with EVERYTHING. I have no doubt in my mind that we would have struggled with so many of the requests and details that are required for a claim like this, and this is exactly why we chose A. Schoeneman & Co. They came with us to walk through the destruction and mush, and took care of all of the impossible paperwork to get us on the rebuild path as soon as possible. The Schoeneman team made all the arrangements and treated us like family the entire time. Every employee, worker, specialist, were fantastic to work with and be around. The ENTIRE team easily earns the highest recommendation we could give. So many people had a hand in our rebuild, it's hard to thank everyone personally. From the faces we saw most in Ron, Allen, and Mitch; to everyone involved behind the scenes. Of course we need to thank the on-site team led by Cornel and Ciprian, Alex and everyone else working hard every day to rebuild our home. They did an incredible job. During the construction process, we were always able to connect and discuss our options and stay aware of what was going on from afar. As time went by, the stress and frustration turned to excitement as we watched our home come closer and closer to being rebuilt. Seeing our children playing in our new home, has us smiling from ear to ear, which is exactly what I told Ron when he said - welcome home! We will be forever grateful.

The team at a schoeneman helped me after the fire in my condo. They are second to none. They saved…read moremy life. I never thought I would have a fire but when I did I feel so blessed to have had them referred to me. Highly highly recommend. Ciprian especially. You can really see true character of a person after an event like this. The people at a schoebeman especially ciprian and Jon. Thank you again

Tim Heise was phenomenal! He checked everything. Even our realtor was beyond impressed with Tim's…read moreattention to detail. He discussed any issues, no matter how small, while he was there so he could answer questions. The written report we received the next day was incredibly thorough. I will recommend Chicagoland Home Inspectors and Tim to everyone I know! Certainly worth the money and have is piece of mind about the home we were purchasing!

Everything from the scheduling to communication to the actual inspection itself went very smoothly!…read moreJohn was incredibly helpful and informative during the inspection and I would highly recommend this company to anyone who is needing an inspection or any of the other services that they provide.

First off: AJ E's review sounds like a pissed off realtor doing a hitjob review. Why? The seller's…read moreagent to a home I'm purchasing had very similar feedback and was on her toes. For the review: That's what we want. My wife and I set out to find an inspector that would give agents the Sunday Scaries, and that was accomplished because Tim does not play around. No corner is left unexplored and no door is left unopen. Tim meticulously looked through everything he could while explaining what he was doing to us as if we were students in an elementary class, making sure things were in layman's terms and understandable. Well appreciated. He has his tools, but what got us was when he busted out his thermal imager. There's a wall in front of him? Who cares, he'll just look past it anyway. Couldn't believe it when he was doing that, and thank goodness he did. Speaking of tools, they utilize a whole DRONE. Like the ones you fly in the air. They leverage it to inspect the roof and get into some areas that may be a bit harder to access. Talk about working smart. All in all, Tim was quick to follow-up and generate his report. 500 pictures. 500. That's not an extra 0 I added at the end. Thanks to Tim, we were able to find black mold and cracked Abstesos 9 x 9s in the basement. He even dismissed the nosy agent of the seller's who was there for some reason, and told her to leave so we could assess things with privacy. The seller's agent was still in the house and concerned about the work Tim was doing. THAT'S THE KIND OF INSPECTOR YOU WANT. Stacy, the owner, was quick to get us scheduled and super responsive with fast turnaround times. Thank you and job well done to the Pinnacle team!

Pinnacle missed some major issues with my home. I probably would have walked away from the deal or…read moreseriously revised my offer had I known them. It cost me around $13K to fix all the items that they missed. When my dad visited, he found all these problems within 5-10 minutes of going around the house (he's not even any type of tradesman or inspector!) Stacey seemed pretty dismissive about it on the phone. I would not recommend their services to anyone. Update: I was fine leaving this a little vague as a professional courtesy, but since Stacey think's it's acceptable to fabricate information, I'll spill the tea. This time, I'll attach the proof for good measure! First issue Pinnacle failed to identify was a crack in the foundation. Imagine buying a new home only to have your basement flood a few days later. At first I thought it was a broken sump pump, but when an expert came out to the property, he quickly identified a vertical crack in the foundation. Total cost $1,735 for the repair. Plus a few hundred for the shop vac and fans to dry out the place to prevent further damage. Second issue Pinnacle failed to identify was dangerous wiring in the kitchen. Multiple lights and appliances were on a single circuit. When you ran them simultaneously, the lights would flicker, and sometimes the circuit would trip. There were no more spots left in the panel, so an upgrade was needed to put each appliance on it's own circuit and bring it up to code. Total cost $4,250 and countless hours of sleep lost wondering if an electrical fire would start in the house. Third issue Pinnacle failed to identify was the removal of a load bearing wall. The home when originally built had a division between the dining room and the kitchen. A few weeks after moving in, I noticed that the ceiling started to crack in the kitchen area. The cracks continued to grow and I went into the attic to figure out what was happening. Up there, my dad and I found no additional support for the joists. They were thin and spanned the entire kitchen/dining room area. I had a structural engineer come out to evaluate, and he confirmed additional support was required. Total cost $5,900, and not being able to use 1/3 of the house for 4 days. The engineer's report was about $1,290, but I guess we can leave that off. the contract language is confusing as to whether they are required to inspect and identify this type of issue. In all honesty, if I knew my inspector wouldn't check for things like this, I would have picked another inspector. I don't care is an outlet is broken, or some paint is chipping. I want to know major defects or damage to the property. Fourth issue (new!) that Pinnacle failed to identify was a leak in the water line to my house. I signed up for a city service that warns you when your home uses excess water (sing of a leak). I got a few of those notices, and then called a plumber. The plumber found a gushing leak in the line on my side of the meter. Meanwhile, Pinnacle's inspection report claimed that I didn't even have a meter! Had the inspector found the meter, which was in the parkway and not hidden, and looked at it, he would have found that leak. After that gushing leak was repaired, the meter was still running when the water was off. This mean I have a leak somewhere between the meter and the house that I'm the process of fixing. Total costs so far is $1,058.55. This doesn't include services for leak detection and repair coming in the next few weeks. Stacey falsely claims that my damages are inflated, but you can add all of that up. At the time I wrote the original review, it was about $13K. It's definitely going to get pushed higher once the leak is located and repaired. So not only did Pinnacle royally screwed up my inspection, they also felt the need to disparage me online. Consider that if you want to give them your business.

This review is for cleaning out our dryer vents, which we soon learned has probably never been…read morecleaned out prior to us purchasing our home. Thomas was professional, knowledgeable and very kind. They did an amazing job cleaning out the vents. They also found a dead mouse in there?! Pricing was reasonable and in line with other companies. I'd highly recommend them.

You should hire this company to clean your dryer duct! I got instant response for a quote, they…read moreshowed up on time, were friendly, did a great job, and the price was great. I'll be using them on the future!