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ServiceMaster of Greater Washington

5.0 (1 review)
Open • Open 24 hours

Services - ServiceMaster of Greater Washington

Biohazard cleanup

Damage restoration

Environmental abatement

1 More Service

Mold remediation

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9 years ago

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PuroClean

PuroClean

(9 reviews)

We had a significant amount of water damage in the basement of a house we're renting and saw the…read morereviews were good for this company and scheduled an inspection. They came before the end of the day on a Friday. So far so good. The field reps told us the price would be $7000 to do the work then given it'd be after hours and $4500-$5000 to do it on Monday. My wife and another person heard the field rep say this at least twice. We decided to wait until Monday to save the money for the owner of the house. When I called Monday we were told it'd be $7000. I asked David who is the estimator why they weren't honoring the lower price of $4500-5000. He told me it was because that's what the paperwork said. He said he couldn't do anything about it so I asked to speak with a supervisor and was told there wasn't anyone but him. I asked to speak to an owner he said he'd leave a message and ask the owner to call. The owner didn't call so I got his # and called him. His name is Dennis. He said he appreciated the information and expressed disappointment with his internal team at not advising him, he said he'd look into it and get back to me. He didn't call back so I sent him a text 2 days later and received a callback saying he had a family issue. Rather than address the pricing double speak his vm said the final bill may be less than $7000. After the cleanup work was done which took 4-5 hours with 2 men who left 15 fans for 3 days we were told an estimator would call to schedule an appointment to do the carpet, laminate and baseboard repair. After not hearing from them I called and was told by David that no one could do the work for 3-4 months. I contacted the owner about it and heard crickets. Whether the company is a film flam operation taking advantage of insurance money I don't know it is certainly possible. $7000 to be on site for 4-5 hours and leave 15-20 fans unattended for 3 days seems over the top. The bait and switch on the quotes, the 3-4 month lead-time to do repairs and the flakey behavior by the owner are serious warning signs to stay away.

Still in progress. I had a substantial house fire last May. Puro Clean has been absolutely…read morehorrible. My house is only 586 square feet . They go weeks at a time with no progress just promises. I do not recommend anyone using this company.

Radon Installation Contractors - Replacement radon fan that Ric installed same day I called

Radon Installation Contractors

(55 reviews)

Ricardo, the owner of Radon Installation Contractors, is absolutely the best! He brought years of…read moreexperience installing radon abatement/mitigation units in residential buildings and took the time and care to ensure the installations were up to code, easy to maintain, and aesthetically pleasing. I cannot recommend Ricardo enough if you are looking to install a radon abatement unit at your home. Pro tip: Ricadro has discount codes for AirThings, one of the best brands of radon readers for tracking radon levels in your home for a long time.

I called on Tuesday morning to ask what options were available for replacing my Radon fan. We have…read moreheard rattling in it for years. Rick explain the options Well over the phone, asked me to send some photos, and then actually showed up in person less than six hours later, and replaced the fan. His work was very thorough and of high-quality. he was clear about what the pros, cons, costs, and options are. He also climbed up on the ladder and put a screen cap on our Radon vent pipe which, for some reason had been uncapped from the time of the installation 20 years ago. It turned out we had a squirrel, insects, possibly some other critters down in the fan, perfectly dehydrated over the years, but rattling around for a long time. The previous homeowner was required to install radon detection, and we did not notice that the quality of the installation was poor when we moved in I cannot recommend Ric highly enough.

911 Restoration of Northern Virginia - 911Restoration-explaining-the-process

911 Restoration of Northern Virginia

(8 reviews)

I called to get some basic information and answered question after question and was told to…read morehold.....finally got tired of waiting.

We had found a small area of our laundry room that had mold growing in through a leaking pipe in…read morethe attic. We called 911 restoration after we did our own inspection of the area and figured out it was a pipe that had been leaking for some time. They came and agreed with everything we saw and worked appropriately for the size of the issue. First, they put a dehumidifier in the area to start to dry out the area that was wet and waited 2-3 days until our plumber came out to fix the pipe. Turned out to be a bigger project (no one's fault at 911) and the pipe was fixed in just a few days. The guys came in the next day and did what needed to be done and worked really well!! Loved the crew working, LOVED the supervisor Ed, and loved working with all the receptionists. The company was transparent about everything that needed to be done, explained every aspect along the way, and really was a pleasure to work with. Easy to get in touch with, someone had a phone on them 24/7 and just really really a great company. The only reason they get 4 stars, which is a stretch in my opinion, is that they do not fix what is taken out. We had a 1ft. By 1ft. Square taken out of the drywall above our laundry room and they do not fix that. We have to contact a independent contractor to have that fixed but for our insurance, that will also be covered under the water damage claim. Here's another thing that I think costumers should know but is not dependent as a company fault. MOLD CLEANING IS STUPID EXPENSIVE!!!! Do not go attacking the company and complaining about pricing, they are just doing their job and earning a living as well as paying for the price of the chemicals and equipment used. However, just a really tiny mold issue that we had (literally the size of a textbook) cost us 1k out of pocket and over 3k through insurance...BUT that would never change my opinion of the company. Seriously cannot say enough good things about every employee that I talked to.

ServiceMaster of Greater Washington - damagerestoration - Updated May 2026

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