Words can't explain how frustrated and upset my family felt realizing that our beloved house…read moresuffered major water damage. Turns out our washer was protesting all our laundry and decided to quit with water running and running. Having that been said, despite the storm there was saving grace in Serv Pro. I don't think I've ever been so satisfied with a contractor. Upon arriving the staff were friendly and prompt. They got straight to work and went above and beyond. They laid out plenty plastic, wore protective shoe guards to not track in dirt, and asked us about what the water had affected. They vacuumed, dehumidified, and aerated. Damage was extensive beyond what we expected. They cleared out closets to get to hidden damage and to pull up water soaked carpet. They left no stone unturned. They quickly assessed and got to fixing! They were also very mindful of our pet, which means a lot. They took personal interest in our health considering dust, mold, and all the possibilities of damage is so detrimental. They talked us through the whole process, carefully documenting, and taking pictures for insurance purposes. Damages to a house are so unsettling but rest assured when calling Serv Pro, you're in good hands. Ask for Dejuan and Anthony!!

We have used Bogdan and his team several times on fire and water restoration projects. They have…read morealways exceeded our expectations and would not hesitate to use them again. Highly Recommend. Top Notch Service.

They did a fabulous job correcting ventilation error that was done during an addition. They analyze…read morethe problem came out with a great plan and then executed it flawlessly. They even made sure that my fireplace was cleaned and the glass was sparkling. My over 10-year-old system is like brand new thanks to their diligent work. They're great customer service very nice people to work with. Please give them a try.

I HIGHLY recommend Chim Chim Churee. Edwin and Thomas were thorough, honest, and the pricing was…read moregreat. They cleaned and inspected our double sided fireplace and assessed some tomfoolery in our attic. Quality service!

Cory is truly amazing. We bought a house and had the chimney inspected and cleaned by a different…read morecompany. Fast forward 6 months and we are converting the wood burning fireplace to gas logs. The gas fireplace company recommended Cory to come clean and inspect the chimney. I said it was already done but we needed to do it before installing the logs. Cool. I also wanted to remove the corbels sticking out of the fireplace. Cory came over and cleaned the chimney. He took photos and explained the previous company (who charged twice as much as Cory) left half of a 5 gallon bucket of debris inside the chimney and on the ledge. And they didn't secure a nail or screw. Cory took care of everything! The pics showed his great work! Then the corbels. He brought multiple bricks with him and fit the best ones. He explained that the mortar wouldn't match exactly but hopefully he could get it close. He definitely undersold himself. It looks amazing! If I point it out, you can see it. But it blends perfectly!

Pete Leopold did outstanding work at our home! I highly recommend this business. Fair prices and…read morethorough work. Pete cleaned the chimney and ash box, painted the fireplace with heat resistant black paint and re-set a number of bricks outside of the chimney. This was all in preparation for converting a wood burning fireplace to gas logs.

I feel offended with the quote I just received. $12,000 to $14,000 for a basic cassette style…read moreinsert fireplace, to replace a pre-existing funcitoning unit. No new construction, no new gas line, no new electrical. Average same units and installation in Woodbridge, VA are from $1500 - $3000 from a prior quote and researching Angies List for this area. When I doubled checked with the sales lady, she confirmed...$14,000 for their simplest P36 unit. I'm amazed and offended.

I highly recommend NOVA Fireplace and Stove. Dan the owner and Stewart the salesman provided us…read morebrochures and showed us the gas fireplace inserts that will work in our fireplace opening. Dan made a trip to our house to assess the exact insert and provided us with lots of tips. We immediately placed the order for the Regency Gi33LE the first week in November, with Stewart for the new gas insert inside our current wood burning fireplace. Much to our surprise, they were able to squeeze us into their schedule to have it installed before Thanksgiving! Dan and his crew professionally installed a new gas line/pipe and dedicated electric circuit inside our house for the new insert and arranged with the Town inspector to obtain permits and inspection. All went exceptionally well. Dan is incredibly knowledgeable about home construction and the gas fireplace products and business. On a scale of 1-10, I rate him a 10 on customer service. With the snowstorm on Jan. 25, 2026, we tested the manual turn on using batteries in case the power goes out. After the test, the fireplace would not turn back on, so I emailed him on a Sunday morning to see if there was a trouble shoot for this problem. Immediately, he phoned me, and within 5-10 minutes, we started the fireplace with his over the phone directions!! Wow, we were so pleasantly surprised and very much appreciative of his support!! We thoroughly enjoy our new highly functional and esthetic gas fireplace insert and the heat that warms our rooms. We shopped at a couple of local places, and we found NOVA Fireplace and Stove the most helpful for understanding the process, options, and prices. Dan, Stewart, and the installation crew are fantastic!! Plainly said, Dan is an up and up guy.

Do not use this company. They canceled on me at 4:30 p.m. on the day they were supposed to repair…read moremy roof vent "in the afternoon" and it took four phone calls with 3 different employees to find out what was going on. Then they withheld my refund for two weeks when I told them I didn't want to continue working with such a disorganized company, and kept trying to offer a minimal discount to set up another date. It was bordering on harassment. The owner called me and offered me extra refund money not to post my opinion, which I declined, because this was a disaster. The front office doesn't seem to know what the technicians are doing/saying and vice versa. On the initial inspection date, Their technician arrived 45 minutes late outside a 4 hour window for the initial inspection, then sat in the truck for 40 minutes preparing my estimate, wasting my day from noon to 6 p.m. There was no document to sign when I made my deposit, which I should have declined to do in the first place, but be warned that they do not keep a document/paper trail. This was one of the worst customer service experiences I've ever had.

Called numerous times to setup service and they never responded. Condo association recommended…read morethem... big mistake.

Do not use this company. They said they would send a state licensed inspector to test for Asbestos…read moreand they did not tell me he was not licensed until after the fact and I asked a lot of questions.

I contacted Bayview for asbestos testing in my father-in-law's 1952 house. Mike arrived promptly at…read morethe scheduled time and gave me a wealth of information on asbestos while collecting various samples around the house. The education I received from Mike alone was worth the cost of the testing-- thank you, Mike! He was very professional and helpful. Test results arrived a few days later. I highly recommend this company for asbestos testing.

This review is frankly a little overdue, but they deserved it. We had them inspect our chimney…read morebecause it had been badly neglected by previous ownership. Because I was new to chimneys I had a second inspection done. Everything Winston found was accurate. There was no upsell or exaggeration. They provided thorough photographs and explanations of everything they found. Their pricing was competitive with other quotes in the area (and better than one or two popular companies whose name I won't mention but whose quotes were unjustifiably higher). We ended up using a different company for the work but that was mostly because they had availability a little sooner and a comparable quote; it was not a reflection at all on Winston. If I ever broke up with my current company Winston would likely be my first call.

Winston made it good. They came out and did an amazing job repairing the problem. They were polite…read moreand courteous on the phone and I'm so happy this was all cleared up. I will be using them for future services and repairs. Thank you!!

Thanks to a sump pump outage, we ended up with about 2 inches of water in lower level of our split…read morelevel home. it was a disaster! Serviclean was recommended to me. I called and they sent someone out right away. Within a matter of hours the crew had removed all of the wet carpet, drywall and baseboards, positioned fans and dehumidifiers and we were on our way to being dry again. They came back EXACTLY when they said they would to check on the progress and pick up their equipment. Especially during the pandemic, they were all very professional and took all the precautions one could hope for to keep me, my family and themselves safe while rendering outstanding services. Hopefully we wont have this happen again, but if we do, they will be the first person we call!

We were really happy with the guys that came out. They were really clean, took care of our things…read moreto make sure nothing was damaged, and did good work. We had a second spot in the basement outside of the word order that they checked out as a courtesy for us which was super appreciated so we didn't have to start the whole process over again for a second time. The company communicated really well also.