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    ServiceMaster DSI - Stamford

    5.0 (1 review)
    Open Open 24 hours

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    Mold remediation

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    12 years ago

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    RTK Environmental

    RTK Environmental

    3.4
    (24 reviews)

    Kevin was very thorough, pleasant to deal with, and profession. Had a good experience getting my…read morebasement tested for mold with RTK.

    TLDR: Disappointing Experience with RTK Environmental - Incomplete Mold Testing Led to Major…read moreConsequences After medical testing revealed my wife had dangerously high levels of mold in her system, we hired RTK Environmental with the expectation that they would help us identify the root cause in our home. I communicated clearly and repeatedly that this was a serious health issue, and that we wanted testing to be thorough and comprehensive. While our technician, John, was responsive and pleasant, the testing ultimately fell short in critical ways. RTK missed some of the most significant mold sources in our home--specifically in the basement and garage, which later proved to be major contamination zones. Their clearance testing gave our home a "green light," and we were told it was safe for my wife to return. Unfortunately, she became ill again almost immediately upon reentering the home. After speaking with RTK about this, the owner did come to our home. While more knowledgeable about mold illness, he did admit that they were not on the forefront of this. Even still, during his visit he found more sources of mold than the original tester had. We have now been displaced for five months, including three months post-remediation, during which we worked with another company that took a much more investigative approach. Their testing uncovered severe contamination, including dangerously high levels of Stachybotrys (black mold) and Chaetomium--toxins that were completely missed by RTK's original inspection and clearance process. In hindsight, RTK's attempt to save us a few hundred dollars by discouraging more extensive testing--and their lack of mold-specific expertise and thoroughness--has led to tens of thousands of dollars in additional expenses and months of lost time, stress, and health setbacks. I strongly urge anyone dealing with health-related mold concerns to seek out a company that specializes in source-level testing and takes environmental illness seriously. This experience has been both financially and emotionally devastating for our family.

    ServiceMaster DSI - Stamford - damagerestoration - Updated August 2026

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