Very poor accounting. In fact, the accountant sends lots of emails demanding payment , and…read moreoftentimes the amounts are incorrect. This case has invoices coming months after project completing AND an email asking about a payment ONE YEAR after the project was done. Unfortunately many condos get locked into certain companies and then that gives you no choice. Next time I'll live with the damage before i use this company again. I'd give zero stars if i could.

just an incredible experience with John at Remediation Group. he made a stressful situation a lot…read moremore bearable with an expert hand and concrete solutions to an ongoing mold problem. excellent communication and we had a positive result in the end. he worked with me on price, too, which I greatly appreciated. definitely go here when you have a water-intrusion situation!

Coming home to a water leak is never a pleasant experience. I've had to go through that a lot over…read morethe years as a property manager. I'd like to think that I already had compassion and empathy for my residents whenever this would occur. Now that I've gone through it I definitely have an extra soft spot in my heart for what they go through. ServiceMaster by Bailey probably wouldn't have been my top choice for remedying this problem. ServiceMaster has a great reputation for cleaning fire damage, flood issues, and mold problems. They're also known for being expensive. You truly do pay for the expertise (and for the employees). Our property manager called them (this is a condo, not an apartment, so that makes a difference because we're the ones paying) to expedite a resolution. Two techs came out after the vice-president of something evaluated the damage wearing a very expensive suit. That's the first sign that this isn't going to be cheap. Subsequent evaluations had them recommending two dehumidifiers and about ten blowers. The dehumidifiers cost $101/day and the blowers $27/day. They estimated that it would take about 3 days to dry everything. I didn't think all of that was necessary and recommended that they pull out all the wet carpet padding to speed up the drying process. Flash forward 12 hours later. One dehumidifier was placed in the room with the wet carpet along with three blowers. Two more blowers were in the living room drying the hardwoods. What's the result? The carpet and padding is still sopping wet and they never removed it. They're coming back today to evaluate and I'm sure their recommendation will be to add more equipment. What they need to do is take out the wet padding and blow air under the carpet. It will dry in just a few hours. I hope I'll be able to update this with a 5-star review. Check back in a few days to see how things go.

We have used service master on many occasions and would not go anywhere else. There customer…read moreservice and attention to their work is the reason we use them everytime. You can call and they are there in no time.Caty, Fran, Cameron,Zach, NIcole,Shaun, Linda and the owner Don are one great team. If you need excellant service give Service Master by Bailey a call and they will take real good care of you and your home.

I love the integrity of this company!!! We contacted another company prior to MRS Restoration and…read morethey wanted to tear apart our drywall and charge us a ton of money. MRS Restoration came out and told us to try dehumidifying it first because there is no point in tearing everything apart just yet. Very honey company. Would recommend to anyone and everyone who has possible water damage issues!

This company is a godsend. I had a complicated leak in my condo and thought I would give them a…read morechance. I usually go with "the Big Guys" as my HOAs have contracts with them. Chris (the owner) and his team came out and inspected my unit only to tell me no damage had occurred. He could just as easily taken me to the cleaners. In this business, ethics mean everything and Chris has certainly earned my future business.

I would give them 0 stars. They had no problem taking the check from my insurance company and…read moretrying to put RTA cabinets in my kitchen that came in 4 different shades. They left my family with no kitchen for close to a year and had the nerve to try to scam on the billing paperwork. They were supposedly preferred contractors but they should not be. They hand drew the cabinet lay out plan and left one wall out completely. They had two guy that assembled the cabinets in my driveway and left the debris out during the weekend of hurricane Ian. My veteran disabled husband, daughter and myself chased after the trash that was flying all in to the neighbors yards. Lastly they had the nerve to put a lien on my house. I wouldn't select them to handle a flooded dog house. Awful people (except Kevin), awful work and great liars!!

The techs at Capital handled water damage in my basement quickly and professionally. The lead…read moretech, Gary, kept me informed on all actions taken and what my options were as we moved through the process. He came by daily to check on us until the clean-up was complete. I would definitely use Capital again. Great quality and value. Entire team was courteous and reliable.

Integrity is the best Restiration company I have used. They exceeded my expectations and my…read morebathroom is fit for a king or queen. I they recommend them for their quick response, their professionalism and just overall great. I give them 20 stars

Purchased a new home and within a couple of weeks found a leak inside a wall. Had a plumber come…read moreout and address the issue, but I was then in need of a remediation company to take care of the water damage. We first went with the plumber's referral company; the came, looked at the damage, then said they would get back to me within a day. I never heard from them again. A colleague then referred me to Integrity. I called and was immediately greeted with friendly professionalism. I believe I spoke with Kayla, who helped set everything up. I then worked with Jennifer, who stopped by our home to review the work required and provided an estimate. Communication and punctuality are very important to me as I have very limited time, and the Integrity team was top notch in that regard. The work performed was very good! Strongly recommend.

Element Restoration Group, another worthless company, sent me to Red Door because they were…read moreoverbooked. I asked them for how long. They said for months and months. BS! So Red Door came to do restoration estimate. They left and said should hear from them in 2 to 3 days. No contact from them. When I called, they said I should get an estimate soon. Never heard from them again. At least Element Restoration Group would BS you. These guys just disappear.

This place is awesome. We played floor is lava and we knocked it out of the park thanks to Bill and…read moreJohn over at the at the shop.

Parker Young took 3 days to contact us after receiving our claim. We never heard from them until we…read morecalled to discuss the quote they gave us. The written quote was for $10,813 on June 10. A few days later 6/15, they told our claims adjuster they could not do the job for less than $25K. The explanation they gave was the scope of the project was correct but their pricing was wrong. Needless to say we did not deal with this unethical company.

On time, very clean. Work product excellent ! Crews are friendly and always ask if anything needs…read moreaddressed.

We had a water damage in the apartment above us and Rob and Scott came out and evaluated our water…read moredamage and gave us honest advice. I found them transparent, honest and pleasant to work with. I highly recommend their services. Milich

Very Disappointed -- Poor Workmanship and No Follow-Through…read more I normally do not write negative reviews, but our experience with this comapny was disappointing enough that I feel compelled to warn others. We hired the company to perform water damage remediation and subsequently rebuild the affected areas, including installation of LVP flooring. Unfortunately, within approximately nine months of installation, the flooring began to warp, buckle, chip, and come up from the floor. This was not a minor cosmetic issue--it was a significant failure of the flooring installation. As soon as we noticed the problems, we contacted Moses, the project manager, who initially told us they would address and repair the flooring. Unfortunately, after that conversation, he stopped responding and effectively ghosted us. We continued trying to get the issue resolved and eventually contacted Rob, one of the co-owners, but we experienced the same lack of follow-through. We contacted the company within the first year, while the flooring problems were actively developing. However, we were repeatedly told that they were out of town and that they would get back to us. The delays continued, and by the time we were finally able to have the matter addressed, we were told that the flooring was out of warranty. That was extremely frustrating because we had made the company aware of the problem well before the one-year mark. In our experience, the company did not take responsibility for workmanship that had clearly failed within a relatively short period of time, nor did they make a meaningful effort to resolve the problem when we brought it to their attention. The quality of the flooring installation was unacceptable, and what made the experience even worse was the lack of communication and follow-through afterward. If you hire a contractor, you should be able to expect them to stand behind their work when something goes wrong. Unfortunately, that was not our experience with Restoration 1 of North Atlanta. I strongly recommend that anyone considering this company do their research, ask detailed questions about workmanship warranties, and get everything in writing before moving forward. Based on our experience with the flooring installation and the way our concerns were handled afterward, we would not use this company again and cannot recommend them.