I hired Servpro during a recent basement flooding emergency. While the crew showed up quickly and…read morewere polite, the overall experience left a lot to be desired--especially when the final bill arrived. We were quoted an estimate of $1,500-$2,500 over the phone. Imagine our surprise when the final invoice came in over $3,500. For two hours of on-site work with little water removed and equipment that didn't function properly (one dehumidifier showed a flooding error), the value just wasn't there. When we called to get clarity over the weekend--crickets. No callback. But someone did show up promptly to pick up the equipment and, charmingly, asked for a 5-star review before showing us the actual invoice. To their credit, they later applied a 10% discount after I complained, but that only softened the blow slightly. Bottom line: if you use Servpro, ask for a detailed written estimate first, and brace yourself for charges that might surprise you. Transparency matters, especially during emergencies. But Servpro water removal service is not worth the money.

After a pipe burst during the cold spell in February 2023, our insurance company encouraged us to…read morecall SERVPRO to do a thorough inspection and mold remediation for our flooded basement level finished living space. We were not there to see exactly what their team did, but we understand they were thorough. By means of email correspondence I did occasionally communicate with Stone Shi, their Administrative Project Manager. Stone has a good understanding of his customer base and I found him to be very professional, courteous, and knowledgeable. He stays with a goal until it is achieved! All in all, I would recommend with confidence SERVPRO and its team of able representatives. I will modify this review if I find things to be less than satisfactory after we return to our house.

After spending hours online researching the right submersible pump to dry out our cellar after…read moreweeks of rainfall, we were more than grateful to find Clay King's informative video on youtube where he explains how to dry out your cellar, DIY. It was remarkable to reach him by phone first try, and upon his recommendation we purchased a Simer 1/4 hp submersible pump that worked perfectly. Thank you for your invaluable support, advice, and encouragement.

They were prompt, efficient, and pleasant. The price was also very competitive. I would contact…read morethem again and hope I don't have to (we had a basement flood and AAA tore out the wet carpet and pad as well as dried the place where the walls were damp, spread on anti-bacterial agent). Good job!

John at Pro Restoration really helped us out when our basement flooded…read more He came out on short notice during a heavy rain storm. He got our sump pump working again. The next day he came out and put down fans and an industrial de-humidifier to dry out the space properly. We later hired him to replace the sump pump and fix the space that the sump pump was in so that it wouldn't happen again! He cleaned out all of the moldy insulation out of the area, sprayed everything down with an anti-microbial solution, made the well deeper/bigger so that the sump pump wouldn't get stuck again, and replaced the sump pump. He is knowledgeable, friendly, professional, and trustworthy. The kind of person you want in a house emergency situation.

John provides amazing customer service - he is clearly very passionate about his work and he is…read moreincredibly patient. He spent a good amount of time talking to us about mold and about the options we had. He also came back one year later to examine what we thought was another issue. He exudes honesty when most contractors we work with just want money. I can't recommend him enough if you have mold issues.

Craig and his partner did an amazing job installing my new garage epoxy floor last weekend. They…read morewere super friendly, very clean and the price was more than reasonable. 5 star work for 5 star people!!!

Craig and his helper did an amazing job on my garage floor. I have a brand new epoxy floor with the…read moreflake color that I chose. Craig was very particular and very honest and upfront about everything involved. I would recommend him to any family member or friend. coming.

I have known Fr Cleaners for 10 yrs now, they are one of the most hardest, and efficient working…read morecleaning companies we have employed on our properties, they always go over and beyond cleaning to help make sure the job is done right, whether its the offices, trash room, or the apartments and amenities they are efficient, I would recommend them to anyone who wants great service and a company that puts a plan together to get your building looking great, absolutely easy to talk to them and communication is prompt

We have been so pleased with the cleaning services that Fabio & Rosie, and their crew provide our…read morehome. They are a family owned business and are very pleasant to work with. The crew of 2-3 persons arrives promptly, and speedily completes the cleaning which including the two floors of our home and two bathrooms.They even use peppermint oil in the mop bucket; I asked them to do this as it leaves our home smelling wonderful. Finally even our cat loves to see them come. I recommend Fabio and Rosie without any reservations.They will do a terrific job for you!

I hired Curran Interiors for an apartment move-out cleaning. They were on time, did a great job,…read moreand invoiced me at a reasonable rate. The whole process went perfectly.

We have been using Curran interiors for our Airbnb for almost 18 months and have zero complaints…read more They are very self sufficient, the unit never receives complaints, always 5 star for cleanliness and I never have to check to make sure it's clean. The girls are kind and courteous. They are able to stick to our checkin schedule and often accommodate a last minute schedule change. Due to Covid, we are not longer doing Airbnb but I would HIGHLY recommend Cassandra and her team!!! They often do our unit as well and are always happy. They even did a phenomenal job cleaning out the Airbnb unit for our new tenants who moved in if you are looking for a company to handle a cleaning before or after a move.

We've used Paul Jarry plumbing and heating a few times. They are patient with my questions ; taking…read moretime and care to explain all needed to help me feel I understand what is being done. Great crew . They are efficient and very knowledgeable about their job

We had a completely frozen house with more than 20 burst pipes in January. Brad and Jim came out…read moreand quickly installed a new boiler and repaired the pipes. Their work was timely and complete. Unfortunately, the boiler was defective and they advocated for us with the distributor and were able to get us a full replacement through warranty. While this whole episode was colossal bad luck, having this company help us to get back to normal was a bright spot. We're very grateful for all the help. Showed up on time or slightly early, excellent communication and completely professional work. Thanks Brad and Jim!

I used Val and her team a few years ago for a move-out clean, and the team did an amazing job…read more However, I contacted her over the end of the summer 2022 to set up another move-out cleaning for Oct. She confirmed the price and date via text. Come the day of, no word from Val. She wouldn't answer the phone or respond to texts or anything! I was left in a massive lurch as landlords were coming later that day to do a walkthrough. Not good, Val, not good! I did wait a few weeks to post this, hoping she would try to contact me, but she never did. (think I posted original review to wrong one) This was posted in Nov 2022

I can't say enough about Va's house cleaning. They were exactly on time, found dirt I didn't know…read moreexisted and were kind and thoughtful about my mother's situation. No judgement and very thorough. The apartment looks like she just moved in. Had Vamly come back today after a tenant moved out quickly. They once again did a stellar job, even cleaned the fridge, which I didn't ask for and made sure we were new tenant ready. Very affordable. And she's super kind. We did have to change the appointment due to schedule changes for her, but she accommodated ASAP and I'd rather affordability and exquisite cleaning.