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    SERVPRO of North Orange County

    2.3 (9 reviews)
    Open Open 24 hours

    Services - SERVPRO of North Orange County

    Mold remediation

    Carpet cleaning

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    Recommended Reviews - SERVPRO of North Orange County

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    4 years ago

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    7 years ago

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    7 years ago

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    7 years ago

    Family run business, always prompt responses and great customer service. Highly recommend!

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    8 years ago

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    Sears Carpet Cleaning & Air Duct Cleaning - Carpet Cleaning Special save $60.00

    Sears Carpet Cleaning & Air Duct Cleaning

    (6 reviews)

    The customer service of the office and customer consideration has been poor. I tried to speak with…read morea manager at least 6 times leaving messages with their message board. Each time I was told the same thing; that my message/complaint would be sent. I've asked for a return call each time. I have yet to receive a call. This has been going on for two weeks. At this point I'm expecting a huge discount after not getting my carpet cleaned two weeks ago because the machine was broken and there was no replacement. It altered my entire day and I wasn't offered a thing. In the summer I was told my message would be forwarded and the same thing, no one called. I'm disgusted with the run around that I've been given. It's completely unprofessional!

    With regards to my Sears carpet cleaning experience.... The "technician" spent no more than 2…read moreminutes cleaning an area rug that their office said was "too tough to clean." Why am I paying $125 for a rug cleaning when the woman on the phone said, "we can't clean those rugs with no backing"? The rest of the wall-to-wall carpet was not cleaned much better. The team they sent was in a huge rush to get out and did the job in less than 25 minutes. (It would take 25 minutes just to effective vacuum the same space. She then said if I dispute the charge with Amex that I will lose because, "we always win our disputes with American Express." Let me ask, why do you have so many disputes? You're obviously not doing a good job if you have that many disputes to deal with. Terrible customer service, Terrible service, period.

    SERVPRO of North Orange County - damagerestoration - Updated September 2026

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