SERVPRO of Portage County

AMAZING!!!! I had my 15 year old carpet cleaned and it has…read morenot looked this good in years! I have it professionally cleaned every year since I've lived here, and it was new when it was installed. I used Carpet Pro years ago, and they were great, but I switched to the company my complex recommended because they were cheaper. BIG MISTAKE!!!! Last year I got a "reduced price" cleaning from that suggested company and they were not in my apartment 5 mins!!! The carpet was WET, but not clean!! I have been disappointed for a year. Fast forward to this past Thursday!!!!!! I switched back to Carpet Pro. The CARPET PRO Team came on time. They had a brand-new truck and WHEW... . my carpet looks and smells fabulous!!!!!!!! The tech even got in the corners and the edges of the carpet!!!! When the carpet dried fully, it was sooooo bright!! the fibers were so happy, they perked up!!!! I am amazed!! THANK YOU!!! I will not use anyone else to clean my carpet. THANK YOU! The team was T and T. I can't read the names on my invoice, but please tell them thank you. I am picky!!!!!! They exceeded my expectations.

Dylan was amazing. He worked alone but almost as if he had 3 men with him. He suctioned each room…read moreand I watched him actually go over the areas just to be sure all the water was gone...IT WAS! Thank you Dylan for your amazing service and thank you for restoring our families home!

TLC Roofing

4.0

We just had a new metal roof put on last week. service was great. Workers very polite and friendly…read more Cleaned up everything and no mess left! Would highly recommend!

I would recommend that future customers read carefully the "Color Disclaimer" section of the Owens…read moreCorning" shingle literature & take some time to research their color selection. I made a snap decision on a shingle color from a small sample while talking to the TLC rep for ten minutes and have regretted that decision ever since. The TLC rep made no mention of researching the color selection so it is up to the customer to do so. To be fair the roof job went very well. All of the TLC employees were friendly, professional & showed good workmanship. I would recommend TLC to anyone but would caution them on their shingle color selection.

Altek Restoration Services

(10 reviews)

Alex and his staff are true professionals…read more I called him after serv pro was in my house. He helped me realize how little they knew. The job was done well. It was explained to me in advance. Costs were clear and less than I expected. I highly recommend Alex and his team.

Alex was amazing! He responded very quickly and came out the next day to diagnose our issue and…read morerecommend treatment plan. Extremely professional and knowledgeable. We would definitely recommend.

Clean Solutions

(13 reviews)

I have always used brand name carpet cleaners and was never satisfied. I thought I'd try a local…read morecompany that had good reviews. I couldn't be more pleased. My husband was leary but told me afterwards how surprised he was. They did a FABULOUS job. I waited for several months to write this review because I wanted to see if the stains reappeared after time, as they usually do..... It's been 4 months and the stains have NOT reappeared!!! I even asked them to try and clean nail polish off my carpet and that is just as clean and no spots or stains remain. So happy to find a company that really cleans your carpet. I will recommend this company and will use them every year.

They were absolutely awesome. I had virtually no wait time…read morefrom the time I scheduled my appointment until the time I arrived. The over the phone quote was accurate. (I have used carpet cleaners before who quote something and then come out and try to triple the price. And most importantly they did a beautiful job. I have two cats and a dog, and they made my carpet look brand new. On top of it, the service professionals were so nice and respectful of my home. I will use them every year!

Rite Services Carpet and Upholstery Care

Rite Services is a well-established family-owned business. Dave has done great work cleaning…read morecarpets and upholstery for us. Support your locals!

I texted Dave, the owner of the company, and told him that the carpet shield I had put down on my…read morecarpet to move had left a sticky residue all over. He was able to work me into his schedule within 24 hours and he did a fabulous job. I would highly recommend him for his work and his professionalism

SERVPRO of Northern Summit County

Excellent job! Wonderful to work with. Good communication and customer service. Would highly…read morerecommend them. Hopefully you never need a service like this, but if you do...this is the place to call! Professional from beginning to end. They really do a fantastic job of clean-up.

Saw several SERVPRO trucks at a home in my neighborhood and my heart sunk. It is approximately 1…read moreyear from the time we came home to a flood...a faulty dishwasher hose. It was misery BUT when Fred and his SERVPRO team came in -I was immediately put at ease. He and his team got things under control and assured me that it would be ok. While I would never wish a flood on anyone - it was ok - and with the flood in the rearview mirror - I am forever grateful to the SERVPRO team! Thanks SERVPRO (I sure hope that I don't need you again)...

COIT Cleaning and Restoration

My service has not been completed yet but I'm impressed with the professionalism and attention to…read moremy needs. I want to return later to complete my review when the job is done. I have lived here 19 years and I want to see the results!

We ended up using Coit. Very straightforward and completely professional. Job done , completely…read moresatisfied.

COIT Cleaning and Restoration

3.8

(29 reviews)

Alan and Shawn were awesome! They both were a delight to have around, explained everything in…read moredetail, and were incredibly thorough! I hope both of their bosses are able to see this review and reward them. I'm breathing easier already and our floor is pristine!

Phil was friendly, thorough and professional. He clearly explained the process and, though not…read moreinexpensive, did a great job!

Accuserve

1.0

This company is used by my insurance company,USAA, to select what is suppose to be a quality…read moreContractor for flood damage repair. They referred Modification Roofing. This company is trash, the owner is Sharbel Tannery, a compulsive falsifier who uses what he think is good southern charm to try to earn your trust and loves calling you "darling." He will tell you, you are going to get the best work because he is great at what he does and go on with how long he has been doing it and how long his guys have been working for him. He also loves to say he has an assistant, yet he can't get a damn thing done. He will always get back to you when he get in the office, but doesn't seem to do that 99% of the time or he can't call the assistant for the simplest things he needs. Don't fall for it. He tries to work off memory, but can't remember anything causing repetitive work too. I reported my concerns to Carmen at Accuserve and sent pictures. I never heard back. They don't care because he tries to take on as many jobs as he can and produce poor quality which benefits them because they make money too. Even USAA stated they contacted them about him, but they never addressed it. That may have been a faux paw. I find it hard to believe they ignore their source of revenue. Both Accuserve and Modification Roofing are horrible. I will upload photos to support my documentation. My job, he said, was a small one that would take 6-8 weeks, but he stretched it out to 5 months until I was given permission to sever ties. They worked when they chose too. They frequently performed repeated work due to lack of attention to detail, time mgt & organizational skills. It started with crown molding. I walked in and saw gold crown molding; I had given them the builders sample containers. His workers are doing rush jobs and not reading or asking questions for clarification. I tried to offer as much info as I could. I was flabbergasted when I found my broken bed rails. They slid it back under expecting me not to find it until they were gone, I suppose. They used all my plush charmin tissue left in the bathrooms even though it was not my responsibility to provide tissue bc this was a construction site so they were suppose to bring their own or improvise. There had to be about 10-15 rolls out. Even extra in the laundry room, but they didn't notice that. That's where the lost toilet was initially stored. They went in my garage and opened a pack of tissue from my bulk supply to clean their butt. I laid into Sharbel. The nerve of them! I treat others property the way I like mines to be treated. I know I will check a person about mines because I work hard for it and to maintain it. Needless to say, I am highly disappointed in this company and my insurance for using such a substandard contractor because I felt like I was a Project Manager from start to finish and they should have a better system for vetting contractors. They should not have allowed this contractor act this way nor to commit fraud because he did exactly that when he billed them and failed to do several of the things he charged them for. I sat on the phone with my adjuster for 2 hours and went line by line over the charges Sharbel submitted to them for the service he was doing. He never went back and said he didn't do any of the things I contested at end. I have provided photos. He knows there are cameras in and outside my home. This is exactly why insurance rates are constantly increasing. My insurance is going after the company that created the item that caused the damage, but they didn't seem too eager to go after Sharbel because I had been telling them all alone that he charged for things he didn't do. They kept dismissing it, but I didn't let it go. Please read the line items when you have disasters like this. No matter how trustworthy a contractor seems, pay attention to the work they are doing and ensure they are doing what their suppose to do. Never sign anything for them unless your Adjuster says it's ok. Adjusters come take photos for a reason. Get everything, I mean everything in writing. Keep a trail. I asked this contractor to do a very small job for me in the beginning outside of the insurance work and offered to pay. He said that's ok, you don't have to pay me. Then he tried to throw it in my face when I was telling on him to the adjuster. I threw it right back and told him I know you wasn't being nice thinking that was going to making up for your wrongs. That's why I offered to pay you. I am hiring contractors to fix the things he didn't do properly now, but he has to reimburse me per the Adjuster. Sorry for such a lengthy review, but I hope this can help others.

Booking Maid Easy

4.5

(37 reviews)

I have used this company for a few years now. The teams have always arrived on time, very polite…read moreand efficient. They do a great job and I have no problem Highly Recommending them

Have had them going on four years now. Never an issue. Excellent cleaning, professionalism, great…read moreattitude. Beth is the absolute best. Looking forward to continuing. Really helps me with my work.

Jennings Heating, Cooling, Plumbing & Electric

4.0

(52 reviews)

Very expensive. The man that came was friendly enough but every 20 minutes as the price increases…read morehe had me resign job order. It was strange but he fixed my air cond And gave me good Advice Some Am Thankful

Recently I had concerns about my plumbing system coming into the house and I called Jennings for an…read moreinspection before I left on vacation. Guy comes out, looks at the setup while standing 3 feet away and says it is good. He did not check the main water line for cracks or looseness, he did not manually check the clamps for tightness, and he really didn't do anything. $100 for that call. Fast forward a week (and I'm now on vacation) and I'm informed my garage has water seeping from under the garage door. Yep, a loose fitting came apart and water was running freely for a couple of days. My daughter came over and shut the pump off. Called Jennings and they sent a guy over to reconnect what they failed to secure (in my opinion). What a mess I found upon my return. They are unwilling to help with repairs after sharing my concerns and shock. So to you my friends, think on these set of facts before calling.

Sparkle Squad

Quick response to posting. Fair pricing. Get to see a little bit about services provided by…read morecleaner ,

Amber was very responsive when we requested a garage clean. Team did an amazing job, removing years…read moreof accumulated dust and recent construction debris. Highly reliable and professional with great attention to detail. Would definitely recommend them and utilize their services again!

Barry Sigler Inspections

Barry was great! Very thorough and a very nice person. He is incredibly knowledgeable and found a…read morefew issues on my home purchase. Thank you!

I am thrilled with the inspection -- Barry was fantastic to work with! He arrived early, was…read moreextremely professional and unbelievably thorough. He took plenty of documentation pictures and was a virtual treasure-trove of knowledge & information. Barry also had a very calm approach and I didn't feel like he was trying to scare me to death like some inspectors do!

Exact Prowash

(6 reviews)

Amazing ...... I recommend this company highly…read more They called and were able to come out a day early because it was also scheduled to rain on the day we had previously scheduled.... They were able to it better than my expectations

They did an excellent job! I will definitely use them again to do my windows this fall!read more

John's Tree Service & Landscaping

4.4

(7 reviews)

What a great experience! James and the crew from John's Tree Service edged our beds, trimmed our…read moreshrubs and mulched our entire home. Everything came out perfect and the crew was fantastic!! Way to go. Thanks so much!! Jim C.

I can't say enough about how professional, and prompt this company was on getting me a quote! My…read morehusband and I decided to go with John's solely based on how comfortable he made us feel.. he guided and updated us throughout the entire process!

Cates Window Washing

4.5

They were courteous and polite. Did a good job. I was asked to check if the service was to my…read moreliking. Did inside and out as well as the screens.

Mr. Cates was very professional and arrived on time. He gave me a good price for cleaning my…read morewindows, which haven't been done in a few years. They were bad, now they look wonderful. If I have the need for them to be clean again, I'd be sure to call him again!

Chem-Dry Barry's Carpet & Upholstery

Barry came out on time, and did a great job for a fair price cleaning our carpet and sofa...Highly…read morerecommend!!

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Mark P.

12 years ago

ServPro has helped the University Libraries at Kent State University for a number of years. Each August, when we prepare for the arrival of 28,000 students at the main campus, we want to look our best. Due to the high demand on the university's custodial staff to prepare dormitories we have hired ServPro to help the libraries with finishing touches. They have done specialized cleaning of stairwells (12 stories), windows, furniture, carpets and more. Their crews are prompt, courteous, professional and most importantly thorough. Due to the excellent service they have provided us we have established an ongoing relationship with ServPro. Their work is outstanding and they have continued to meet or exceed our expectations - which are very high. Our students don't know the work ServPro has done for them but all of the employees in this building, the largest building on this campus, do! I highly recommend them. Mark Pike Assistant Dean for Administrative Services University Libraries Kent State University read more

James J.

6 years ago

Untrustworthy company. Unfortunately I'm too busy to keep adding my review so visit Google reviews for the full story. First off field staff is amazing. Office payment lady is the rudest and will try to escalate matters. Not a good way to run any company. Don't believe me? Look at other reviews, do not glance at stars and make a choice. That was my mistake. This company reviews its self and gives itself five stars. You work hard for your money, give it to a company that deserves it. Not this franchise. read more

Sharon F.

7 years ago

I was concerned about the air quality in my home due to medical issues. i was referred to Servpro through a family member. They completed a site inspection and mapped out a plan to assist me in creating a healthy home. The planned worked great and my house is healthier! Thanks to all the folks that worked to achieve the goal. read more

Dennis B.

7 years ago

We had an unfortunate experience with a flood in our slab home and Servpro mitigated it very quickly and professionally. They were in and out and left my home ready for the next phase, reconstruction. I highly recommend them! read more

SERVPRO of Portage County - damagerestoration - Updated August 2026

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Powergreen Pressure Washing

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Restoratech

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