while it's been a bit since Rescue Restoration literally rescued us, I'm finally getting around to…read moresinging their praises. we came home to our laundry room flooding. we quickly called RR (the one place our friends kept pointing us to for an emergency like this) and thankfully they were able to send someone within hours to help us figure out what happened. it was a relatively easy fix (washer was leaking due to old connections), but it still made a mess. Bob and his assistant got everything cleaned up, demo'ed the flooring and made sure things were set up for drying. in the next couple of days, we had steady communication with Robin to figure out next steps. we didn't end up involving insurance, but Robin was ready to get them included for us if need be. in the end, the value of our experience far exceeded the bill. the attention to detail, the expediency with which they were on site and the sheer volume of knowledge Bob, Robin & their team have in their little finger created an environment of calm and competency. if you find your home in need of being rescued, I could not encourage you more to reach out to Rescue Restoration!

I can't say enough good things about Rescue Restoration. Their name couldn't be any more true in…read moreour case. Rescue Restoration swooped in and saved the day for us after our basement flooded and the con-artists known as Servpro "completed" dry out and demolition. We told Servpro never to return, and invited Rescue Restoration in to finish the job. They found that Servpro actually completed neither the dry out OR demo properly, then proceeded to make everything right as rain in a very timely manner. All facets of the deal and work couldn't have been more professionally handled - their communication and work is absolutely first rate. The owners, Bob and Robin, are some of the nicest folks one could hope to work with, and Tom, the repairman, did a fantastic job on the re-construction. Their quote was very reasonable, and I know that Bob went out of his way to save us as much possible without sacrificing quality. My wife and I wouldn't even consider calling anyone else for a restoration job in the future. I'll be eternally kicking myself for calling Servpro first (I did just because they are a huge name in that line of work). Make these guys your first call when disaster strikes and you'll be in very good hands.

We had all clean help us with the damage done from a leaking dishwasher. They were at our within…read moretwo hours of calling them, even though they had to travel from Post Falls to where we live. They did a of damage and within a day or they had begun removing damage flooring and drywall. They set up dehumidifiers and fans for a couple of weeks and came to our every day or so to check on the progress. They also have taken care of all the necessary arrangements with the insurance company. Both myself and my wife are extremely happy with their professionalism and their expertise. I would highly recommend Allklean for restoration services.

We ended up having a sump pump issue and needed a mitigation company to come and help with the…read moresoaked carpet etc. Glenrose Plumbing (the best plumbers in the Spokane area!) recommended Allklean, and we can see why: Cameron showed up and immediately went to work figuring out what needed to be done. Nathan and Dave ended up coming in later to remove the carpeting and start disinfecting the spaces that needed it. They have been absolute rockstars. Cameron really helped us feel secure: he communicated clearly what the process would be, what he needed from us, and what would be happening as time went on. Allklean is the second mitigation company we have needed to use in the seven years we have been at our house, and thankfully they have been the best!

First of all, I did not end up hiring this company as the buyers for our home elected to pursue any…read morerepairs themselves, that said, I was in the middle of negotiating selling my home and had limited amount of time to obtain a bid. Jim was very responsive and sent a crew out to bid the job the day I contacted him . I was highly impressed with the crew. They were knowledgeable and professional . Had I been the one addressing the mold in the attic, I absolutely would have hired this company. They have 5 start reviews here and on google and I can see why.

We were selling my mother's home when the inspector found mold in the attic. I called NL Jim the…read moreowner came out the very next day gave us an estimate within hours very reasonable! They actually ran into more mold then originally found they still stuck to the same estimate! Scheduled for the very next day the crew showed up on time they did a great job cleaned up after themselves very professional I would definitely work with them again Thanks Jim!! Lynn & Dave R

most kind and helpful, punctual response with professional assistance. should always be your first…read morechoic.

Work was started on my project in February 2025 and is still ongoing 14 months later in April of…read more2026. I was promised a 4 to 6 week start to finish on this job. Juan's and his workers were rude and incompetent. Juan was often rude and one time was actively hostile and acted like he wanted to fight me. Juan's workers told me they had never done floors before. His workers continuously made mistakes (not cutting the flooring correctly, they had to buy extra materials because of mistakes, not using the correct tools, hiding mistakes, causing more damage, spilling stain in my concrete , not cleaning up their messes, leaving front door open three times when they left), they were often hours late or would not show up at all while I waited around all day with no one following up with me, eventually Juan avoided all my texts and calls as well as Broughtons. Juan was openly hostile on one instance acting like he wanted to fight after he had to fix a damage that did to my counters I had told Broughton numerous times that I was uncomfortable with Juan and his workers because of all the incidents but he said Juan had already been paid so Juan needed to fix the work. Broughton told me there would be no further payments needed from me if we continued to use Juan's company to finish and we only partially fixed mistakes and didn't have to redo the entire flooring and baseboards and I didn't leave a bad review, BBB complaint or complain to the insurance company or the owners of the company. Broughton later had told me that Juan had been lying to him and Juan stopped returning his calls then Broughton stopped responding to my texts and calls so after 2 months of no contact I reached out to other companies for estimates to fix the job that AllKlean had not finished. If Broughton and Juan were fired why did no one from All Klein ever contact me? Even during and after I hired the Idaho handyman to repair some of the work that left damages to my house, no one from AllKlean ever contacted me to check up or follow up. Broughton left the job unfinished and my new floors, baseboards etc damaged, with material left in my garage taking up needed space, my bathroom was left with the sink and toilet unattached for months until I hired someone to make my bathroom usable and my furniture in the garage or out of place because there was no flooring or damaged flooring in parts of my house. I hired the Idaho handyman to finish the job since no-one from AllKlean Klean would call me back and fix these issues, who said they can only do a "Bandaid" repair the replace entire flooring and baseboards to complete the job properly. The employee of the Idaho Handyman who did repairs wife works in AllKleans billing department. 3 other companies that came that give me a estimate to complete the job that AllKlean was supposed to do said it the entirety of the floors and baseboards and bathroom sink had to be replaced to fix properly. In October 2025 I received a final bill even though the work was not completed. I called and told the female in the billing department that answered the phone that work was not done. She put me in touch with the person that took over for Broughton. This person told me not to pay anything until after he and the GM came out and inspected the work that was done and both he and the GM would come to my house to inspect the job. Neither he nor the GM came out or called me to inspect the floors etc.. I called back after a week of not hearing from anyone and was told by a female from the billing department that she couldn't get ahold of the person in charge of my account but she would leave a message for him to call me. I never received any sort of correspondence from anyone regarding my job until the end of April 2026 where I received yet another bill saying that the work was completed (it's not complete after more than a year). I called Stephanie from the billing department and explained to her what was going on. She apologized and put me in touch with the guy that is charge of my job. I told him what was going on and he said that both him and the GM would come out this week to inspect the job. Which ironically is exactly what was told to me in October of 2025 and no one ever reached out to me or came by then. I understand that both Juan and Broughton were fired for the incompetent work they did. Since Broughton was fired why did no one from AllKlean ever reach out to me to regarding my job? I received no voice mails or emails or texts from anyone other than the billing department since Broughton was fired. I talked to the new person that replaced Broughton to oversee my job twice in the 8 or so months since Broughton was fired and both times it was I that reached out to him both times after I received bills that the job was done when it isn't done.

Hometown really helped us out with our black mold problem. We have renters that were complaining…read moreof mold. Went and inspected and realized we had lots of mold and a leak in the roof. They also helped with insurance, which was great.

We've been doing business with PuroClean of North Spokane for a couple years now and let me tell…read moreyou - there is really something special about having FULL TRUST in not just a company, but each employee. Jerome & Kevin always go above and beyond for those they are helping, whether they're customers, other businesses, referral partners, etc. It says a lot when a company not only believes, but actually lives in authenticity, fairness, and quality. You will NOT be disappointed; They have my support for life.

From the owner: PuroClean of North Spokane's staff is certified through the Institute of Inspection Cleaning and…read moreRestoration Certification (IICRC). Our certifications include IICRC Water Damage Restoration, Applied Structural Drying, Advanced Microbial ("Mold") Remediation, and Fire and Smoke Damage Restoration. PuroClean of North Spokane, one of the highest rated restoration companies in the Inland Northwest according to customer reviews on a well-known search engine, is ready to provide you with first-class customer service. We minimize our footprint while rescuing & restoring your property with efficiency, compassion, & a sense of urgency. When water, fire, mold, or biohazards damage your home or business, you need a company that doesn't treat you or your property like "just another customer" or "just another job." When you trust PuroClean of North Spokane to rescue and restore your property, you can count on clear, timely communication. You can also rest assured that we won't call it a day until you're happy with the service we've provided.