Loving care for my cats Dr Sneed and staff are…read moreprofessionals/my cats are well cared for

Took my cat to get spayed. Very happy with results. The recovery time was just a few days, and a…read moresmall scar on the side is healing fast. A big thank you to the doctor. The flank method is a far better choice.

We've been bringing our pup here for the last few years and always have a great experience. Their…read moreprices are reasonable (versus some in the area) and the staff is great - kind and professional. We are in and out in no time. Yes we recommend.

So thankful that Townline was able to get a new kitten in ! Even though they are not our regular…read morevet I needed a kitten exam/shots ASAP and they accommodated. Everyone was more than nice, the office itself was clean and inviting. I knew exactly what I needed for the Kitten as my daughter is a vet and this kitten will be going home to her and we just needed initial shots and a clean bill of health. They did exactly what I asked and did not try to upsell, that is VERY common in vet clinics but they were totally accommodating. THANK YOU Townline Dr and staff I would totally recommend them!

I took my kitty who was feeling sick here with Dr Koza, everyone was so sweet so I assumed this…read morewould be a good place, I was wrong. They charged me $500 for some tests and gave me NO answers on what was wrong with her -- they kept suggesting to put her down. They told me multiple times to put her down, that she looked so sick and was old and that they'd even financially help me to put her to sleep just because I couldn't afford it. She is a young cat!!! I took her to a different place where they gave her meds and actually helped and said "this kitty doesn't even look close to dying". she's doing better and i'm glad the new vet gave her a chance. The receptionist are nice, but I wouldn't recommend. Just because you can't afford it doesn't mean you should kill your pet. Everyone deserves a chance!!!! Money hungry corporations, that's all they care about.

The team at Companion Animal Hospital is amazing make our visits planned or unexpected, calming…read moreand relaxing.

Well to start with I loved the original owner who moved to Florida. I had appointments with one of…read morethe new owner who I was a OK with. Doctor Miller is an employee who I liked very much. Some of the staff is very nice as well. The problem is the other staff. They are horrible starting with the manager Kelly. Hear is what happened. I called about an appointment and they told me doctor Miller didn't have anything until next week. Then they called me back saying we just had a cancelation. I was like that's great. They told me it was at 5 pm. That is a very hard time for me to get there. But I agreed. So I rearrange my day to get there. Left work at 230 pm, drove an hour and a half home to get my dog, drove an hour to get to the vet, Just to be told it was with another doctor. No big deal except my dog had a major surgery 2 months ago. A large portion of his liver was removed. So you can see why I would want to speak to the doctor that I has taken care of my dogs from the beginning. I don't know about you? But my dogs are part of my family. I want someone who is familiar with my dog and his history in a case like this. Not just reading a file and maybe missing something. If other was just a check up know big deal. But after almost losing him from cancer. No way. So to pick back up back up after I arrive at the vet. They tell me they appointment is with someone else. I said no way. I just changed my whole day around and drove for a total of 3+ hours from work in Chicago to Elgin to Lincolnshire back to Elgin. All during heavy traffic. So the manager comes in and says maybe I should find another vet. I said just give me my records. I told her I would like to talk to the owner. She tells me they are not there. I told her to have one of the owners call me. Suddenly one of the owners is there. Then the owner (who magically appeared) comes in and is completely rude and really shows the true face of the business. Absolutely no apologies for the misunderstanding. Basically telling me that she could careless. Keep in mind I feel there may be something wrong with my dog this whole time. So I decided to take my dog to the emergency room at the university of Wisconsin. Where his surgery was done. Just to wrap this up the new ownership of this hospital not only has driven the prices through the roof. they have also been acquired by new ownership that obviously does not care about the customers or the animals. Just another vet that has become all about the money. I have a feeling that may become more and more evident over time. When businesses have owners like this. Who knows what goes on in the is behind the scenes. If you love your animals and they are family. Go somewhere else. Animal people need to have a vet that cares.

I'm incredibly thankful to have found LAH. The entire team is warm and compassionate, but what…read moretruly sets this place apart is Dr. Sutkay. She consistently goes above and beyond for her patients and genuinely cares about each animal she treats. We had been struggling to get answers for our rescue bulldog after visiting several other vets through the rescue organization. The moment Dr. Sutkay met with us, she immediately identified the root of the problem and has done everything possible to guide us through the process. She's been dependable, incredibly knowledgeable, and exceptionally responsive--often reaching out multiple times outside of normal hours to support us. It's such a relief to know our pups are in the hands of someone so dedicated and skilled.

I recently visited the Banfield Pet Hospital inside PetSmart in Vernon Hills to have my pet…read moreinternationally certified. Prior to booking the appointment, I called to ask about pricing and was told the total cost would range between $250 and $280. However, after bringing my dog in and several phone communications about the charges, I received a bill for over $500. In addition to the certification, I was charged for an office visit, professional service fees calculated per minute--twice--as well as a hospital team care fee. None of these extra charges were mentioned during the phone call. While the doctor's service was fine, what's also unacceptable is that I was required to leave my pet there for the entire day. This led to additional charges such as hospital team care and physical exams, which were neither communicated beforehand nor necessary for a standard international certification. An international certification should be a routine vet appointment. There is no justification for adding on excessive or unrelated fees. It's extremely disappointing to be quoted one price, only to be charged nearly double after the fact. Even if some costs vary, that should be made clear upfront. This lack of transparency and misleading communication is unacceptable. Customers deserve to know exactly what they will be paying for before committing to a service.

Lost my pets paw and nose prints and well as snips of his fur and whiskers for a few days after he…read morehad passed. Also failure to fully disclose full prices before they do the tests so they can pressure you into the OWP. Please don't go to this place they also failed to help us end the OWP so we got charged for the pet that is no longer with us. Caused pain a few months after the heartbreak.

I always have a problem with being spoken to with such a haughty attitude. That is what I just got,…read moreI usually ask for a name but...... I just adopted a dog who was seen by WOLF ANIMAL HOSPITAL on 2/6. It is 2/9. He was taken in by the rescue facility for an oral growth of some type. The rescue facility said it was "nothing". Hmmm. OK. It was enough to warrant a trip to the Veterinarian. The rescue facility had no paperwork, no report, no receipt. The female receptionist at Wolf Animal Hospital confirmed it was "nothing". Okie dokie. The old blow off again. Oh, she told me that the rescue had and would give me everything. I said ok, BUT, I have the dog. I have no report. I have nothing stating that it is NOTHING. Answer, "Oh, well sometimes the vet makes notations in the chart later. Later than what? Saturday is the major meet and greet adoption day. So if that paperwork is not charted or faxed to the facility any prospective adopter will not have the opportunity to see that report. And maybe like me they will ask questions. It is interesting that the reviews I am reading about this hospital are so complimentary. Maybe Dr. Setlock is amazing but he doesn't know that his staff is not. Many times the doctors have no idea because they are busy being fabulous doctors while their staff are rude and argumentative. That's ok. I adopted the doggie. I am happy. I will be seeing my amazing Vet on Thursday. I will have him do an oral exam. I will let him tell me it is nothing to worry about. OR....keep an eye on that, watch the size, watch the color. He will chart it instantly and his staff who would never speak to a client in that fashion will print me a copy of every part of our visit. Hint: to the receptionist.....maybe you should ask the person calling for your help if they have 30 years of experience in the veterinary field BEFORE you try to blow them off with your "It's NOTHING reply. I sincerely hope you have the day you deserve.

I've been taking my pets to Dr. Setlock for 40 years. He's not only highly skilled but…read moreexceptionally knowledgeable, compassionate, and dedicated to his profession. He is the best veterinarian there is in the area. I have gone to others, but keep coming back to him. Highly recommend!!

I love Animal Care Center of Buffalo Grove for many reasons but recently I brought my dog for…read moregrooming and I am so happy with how she turned out! Victoria did a fabulous job! My dog is anxious so I was happy it only took 1.5 hours and it's much cheaper compared to other places! Highly recommend and will be coming back!

We finally moved out from Northwest Animal Hospital in Des Plaines (something we probably should…read morehave done a long time ago). Our family -- and especially Rocko and LiLo -- are now under the care of Animal Care Center of Buffalo Grove, with LiLo also seen at their Barrington location. This move has been such a relief. It's very convenient -- close to our home and also near the Veterinary Emergency Group (VEG) 24/7, which gives us added peace of mind. So far, our experience has been excellent. The team here is responsive by email, text, and phone, and they even provide their own app for easy communication and records. Follow-ups are prompt, thoughtful, and truly show they care. Rocko has already been seen here three times, and LiLo as well -- each visit has been smooth, informative, and reassuring. Our whole family feels very satisfied with the level of care, attention, and compassion our furry babies are receiving. We're grateful to have made the switch, and we feel confident knowing our pups are in good hands.

Dr. Sheena Dadkhah recently did a surgery on our dog who had a Mass Cell on the top of her head!…read moreGranted it was no cancerous, there was a little to much urgency into surgery as the mass cell was diminishing from the anti-inflammatories she was given. As a result of the surgery, our dog now has facial nerve (cranial nerve VII) paralysis! This was a simple surgery, and now our loving dog has this issue to deal with! When we took her back to be checked out, as her top eyelid was not shutting, her left ear wasn't moving or her left nostril, Dr. Dadkhahs only suggestion was to get an MRI - SUPER - lets spend $6,000 for what? I'm not saying Google is a good doctor, but it was more effective in diagnosing our dog than this "vet surgeon"! Just awful pre and post care! A good vet surgeon would have waited to do surgery Vs rush rush rush - to see if the mass cell would go completely which was looking like it was. Additionally, for someone who's been to school for this type of stuff, not to identify that she has facial nerve (cranial nerve VII) paralysis is just flat out DUMB!! Not only this, but she denied that there was no issue with her surgery. RIGHT!! If your dog needs a checkup - great place - if your dog needs good care - NOT THE PLACE!

I was really happy with this practice. From the phone calls to the front desk to the assistant to…read morethe vet everyone was really great. I followed Dr Retseck here from the last practice she worked at. She is caring, empathetic, and smart. While it is not necessarily inexpensive the prices are in line with similar practices.

Excellent place, I highly recommend. The place is clean and inviting. Additionally, they have…read moreupfront and transparent pricing. Our dog has teeth cleaning done here and they took excellent care of him.

This is our regular vet for our two dogs. Highly knowledgeable and compassionate. Took care of an…read moreallergy issue with one of our dogs almost instantaneously. We could not be happier with their work

I adopted my pup from Kays Animal Shelter in Arlingon hts last June, 2016. I took my pup for her…read moreannual exam this month and Dr. Marrinan did a great job. He was extremely friendly and took the time to get to know my pup and any concerns I had. Total time spent there was 60 min, 40 being with Dr. Marrinan. Although the inital vet bill work up was high, we took the time sorting out the vaccines which were necessary for my pup and which I would be ok skipping and saving a few dollars. I was recommended this place through a family friend and would recommend to anyone, especially new dog owners. Initially, the first visit was free. They used to do Tues/Thurs half off injections, but I was infromed they discontinued that deal. Still, highly recommend and the staff VERY nice.

Absolutely amazing vet! I have 2 dogs, 2 cats, and an iguana and have moved states so I've been to…read morePLENTY of vets and I'm in love with this one!! I think the prices were pretty fair compared to other ones but the service was out of this world! Technicians were so lovely and even helped wrangle my 2 little boys while I spoke w the vet and the vet was phenomenal! She understood that some things would be skipped bc of funds, was so detailed and educated in her explaining of everything, and helped me come up w a perfect plan for my pet. Couldn't recommend more! :) honestly shocked they only have 3 stars bc the service was so good!