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    3 years ago

    It took some work but GSM made it all right. Appreciated their commitment to making good on their promises.

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    8 years ago

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    Thank you so much for the kind words, Gary!!

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    Thank you so much, Kevin!!

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    Thank you so much, Jeff!

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    Thank you so much, Vincent!!

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    Ask the Community - GSM Services

    Review Highlights - GSM Services

    Tim Switzer came out to give us an estimate and explained all the details of the installation, pricing, and scheduling.

    Mentioned in 3 reviews

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    Roland Black

    Roland Black

    (10 reviews)

    There's nothing worse than watching your thermostat climb when it is hot outside, but one call and…read morea couple of hours later, my AC is back up and running! Joe saved the day! He thoroughly assessed our system and quickly found the issue. He had everything on hand to complete the repair and drafted up an estimate. In less than an hour's time from start to finish, he had everything fixed. Being a new homeowner, it gives me peace of mind knowing there are trusted professionals on call for quick repairs. Thanks Joe and everyone else at Roland Black for being someone we can count on!

    I called when my furnace wouldn't come on. They talked me into the service contract since the…read moreinitial part discount would pretty much pay for the contract. The technician tried a few parts and said it was the control card. Expensive repair but after I didn't hear back after a couple of days I called and was told they couldn't find the card or suitable replacement so they gave me a $10k quote to replace the whole unit. I asked if it was covered by the warranty since it's only 6 years old and he said they couldn't find any service records so the manufacturer wouldn't honor the warranty. I got a second opinion from another local company and they found a clogged orafice. Once cleared it worked fine and that said this unit will last for years and is still under warranty. Roland Black called a few days later to see if I want to schedule the installation or the new furnace. I explained what happened and asked to cancel my annual service contract and get that money back. She said she would talk to her manager but I have not heard back in about a week. I can't recommend Roland and Black. A friend told me they had a similar experience.

    GSM Services - hvac - Updated May 2026

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