They're helping my client who has been asking for help for 2 yrs since the VA let him fall. This…read moreplace is a great place to go

Office is poorly maintained. Carpet is dirty. PT assistants do not stay with patients for initial…read morewarm up and stretching before seeing the licensed therapist. Set up poorly. Crowded. No privacy, everyone is stacked on top of each other. Assistants really need to stay with patient so exercises are done correctly and there are no injuries. Assistants are sitting in a huddle of six laughing and joking about Walmart and all six of them are ignoring their patients. Extremely disappointed. Also in serious need of a cleaning and a paint job. No excuse for a business looking like this. The entire facility is in need of a serious deep cleaning and a paint job. Absolutely no excuse for letting a business slide like this.

If you value your time and expect a doctor to actually listen to you, Innercare--specifically Dr…read more Mohsen Shalaby--is not the place to go. Let me paint a picture: You book an appointment for 3:00 PM, arrive early at 2:45 PM, get called back right on time, and then... you sit. And sit. And sit. For 50 minutes. When the doctor finally walks in, he's already rushing you out the door, saying he has "other patients to see." I came in with five things to discuss--legitimate concerns, not small talk. By the time I got to concern #2, he was already pushing me to wrap it up. I politely pointed out that if I could wait an hour for him, he could wait five minutes for me. That didn't sit well with him. From that moment on, everything I said felt completely dismissed. This wasn't just one bad visit--it felt like a pattern of rushed, impersonal, and dismissive care. And based on other reviews, I'm not alone in that experience. So, if you enjoy long wait times, rushed visits, and a doctor who seems uninterested in what you have to say, this is the place for you. But if you prefer a doctor who listens and takes your concerns seriously, do yourself a favor and go somewhere else. As for me? It's time to take my care elsewhere... to a doctor who actually listens.

Not all of the staff are as caring as should be for a family doctors office but I HIGHLY recommend…read moreDr mohsen shalaby. Let me tell you now I AM NOT associated with this medical practice, I have no family nor friends that are associated or know anybody who is. My only experience with this place is that Dr Shalaby was and is my primary care doctor. Something u should know: Dr shalabys office is in Hemet , I moved out of Hemet in 2022 to Fontana approx 45 mins drive. I will not consider getting any other doctor. My wife and I both adore this kind gentle experienced and knowledgeable medical doctor. He says what he knows and he knows what he says. He has expertly cared for my entire family since 2018 and even after our move we will drive the 45 minutes for him. He DOES NOT just treat you, he heals you with I er to+ years experience and has NEVER had a bad review of mad or even a blemish on his record. He is a great man and an even better doctor. It took my breath away and . Made my heart hurt when I looked here right now and seen somebody complaining about the service at this office and had the nerve to mention Dr shalaby when Dr shalaby has NEVER had a negative thing to say. Negativity isn't even in his vocabulary. He can make anyone smile and if ur having a bad day all you need do is make a Drs appt and I'll guarantee u he can pull u out if it. Ok I'm rambling now but I just want to make sure my point is crystal clear. I will attest to it and I will stand by every word I speak when it comes to Dr mohsen shalaby. He is the greatest Dr in southern California ON EVERY LEVEL. He has cured every ailment I have had since 2018 and the ones he couldn't......, he texted me to another great Dr that met his standards AND MINE. So long story short, if somebody has something bad to say about Dr shalaby

I had the best experience for my first visit could not have had a better experience thanks to…read moreAngelina & Ruby they are very kind and lovely Young Ladies hopefully they are there to help me with my next visit they made me feel very comfortable Thank you guys for the great experience Ray

Very caring and professional from start to finish. Ruby…read morehelped putting me an ease, did it without Valium. Dr. D is always making sure you are comfortable as can be. Dr.j is always there to handle you pain management needs.

I was referred to Dr. Brahms office by the Veterans Administration through community care which is…read morepart of the Mission Act. I had gone to the VA emergency room who referred me to podiatry, however, the next appointment available at the VA was months out, so I opted for a local doctor. I went to my appointment and the diagnosis of Plantar Fasciitis which is what the VA determined in the ER, was confirmed by Dr. Brahm. He explained what it was, the mechanics of it and all of that which I most certainly appreciated. He asked if I was diabetic and did some simple test for neuropathy and pulse in my foot. Not sure why as I was there for the Plantar issue and for diabetic foot care. He went on to tell me that I needed shoes or inserts that would raise my heal to about 5/8" to 3/4" higher than the rest of my foot which would reduce the stress on my heel which is where the severe pain is. I ask if he prescribe these for me and he told me that he could not, that the VA would have to do that or that I could buy my own over the counter shoes made for this condition (I looked it up, well over $100 for these if of any good quality). He told me to do some foot exercising to help take care of the tendons in my foot. He did not provide any suggestions to the type of exercises, no hand outs showing what to do or anything. Also of note, I was never asked by him or his staff, nor was there any place on my initial questionnaire, that asked me about any medications I currently take nor were my vital signs taken at any point. So I left. Because he said they could not prescribe the proper things for my foot, I reached out to the VA Podiatry department who said I should contact VA Community Care, which I immediately did. I gave the entire story to the person from the VA who determined that something was wrong, so she initiated a 3 way call between herself, me and the doctor's office. She asked the person who answered the phone, who I believe was the office manager if she had sent in the proper forms provided by the VA which would state what the doctor had told m about my need for shoes or other items. The office manager said no and went on to use this opportunity to say that she felt that if she sent it in the VA would do nothing because she has had experiences in the past where she tried to reach out to the VA and the VA did not respond. This has NOTHING to do with my circumstance. She was told byu the VA agent that the proper form should have been submitted. At this point, the doctor himself, Dr. Brahm, came on the line and told the VA rep that he could not prescribe the proper items he suggested because the VA would not approve because it was his understanding that the VA only paid for shoes for diabetics and because his simple tests did not show a problem related to diabetes. He made the decision on the VA's behalf which is NOT his job! His job in this case would have been to complete and forward the aforementioned form to the VA so that the VA can make a decision as to whether or not they would pay for these shoes or whatever was determined that I needed. During the course of the VA explaining to him the correct procedure, the doctor said something along the line that he was tired of this call or did not need this or whatever and just hung up the phone, in the middle of the conversation. SO, my advice, especially if you are a veteran using Community Care through the VA and Triwest, is to avoid this doctor like the plague. He appears to be set in his ways and apparently does not understand the intricacies of dealing with veterans and the Veteran's Administration. Please note that I have shared this experience with the VA Community Care Department, the VA Podiatry Department at Loma Linda, The Patient Advocacy Department at the VA and Triwest and will continue to do so with any all that may be concerned. In closing, I am 100% Service Connected Permanent and Total Disabled. I have to disabilities that are rated at 100%, one of them being Chromic PTSD. Because of this experience, I have been affected. This whole thing and how the doctor reacted to the three way phone call has created more feelings of anxiety and depression and a big concern for other patients, especially veterans who may have to endure the same

Same day appointment for a broken toe. Friendly and efficient office staff. Doctor diagnosed the…read moreissue and painlessly treated my toe. Follow up appointment in 4 weeks. Highly recommend.

Dr. Steven is great! He knows what's wrong as soon as you walk into the building. If you have back…read morepain, knee pain, pinched nerve, whatever it may be, Dr. Steven will set you right. On top of that, the price he charges is unbelievably affordable!

We (the hubs and I) started coming here after a major car accident. Neither of us had ever been to…read morea chiropractor before and we were really nervous. After meeting Dr. Pearson we were both a little more that ease. When you are in a lot of pain allowing someone to start popping your parts can be very scary. Especially for me because I have had two previous neck surgeries. We were escorted into the back of the office and asked to lay down on the roller massage tables. Next you go into a room with grey massage tables. Dr. Pearson is either going to fix you by popping/adjusting you or connect you to a tens unit that is basically a small machine with pads on it that stimulates and calms spasms and then brings on the popping/ adjustments. It doesn't always feel amazing while the adjustments are being made but I do feel better after. I just wish my bones would stay "in place". Side note: The Dr is truly a nice person with great customer service. His memory for his customers names amazes me. The place is always clean including the bathroom. I will absolutely keep coming back after my bones try to finish healing from the accident. Thanks Dr. Pearson, You Rock!

Dr ramaswamy is great!!! But like many have said THE STAFF is an issue! They are rude and the…read moremanager doesn't help either!!! They feel entitled! I have complained to Dr and he is very kind and understanding but his staff will cause issues to his business! Dr cares and is very attentive to my gramma and us as a family when we need to contact him! But like I said STAFF will eventually ruin his practice because they are rude and have no customer service!

If I could give the staff at Southland Arthritis a rating it would be zero. They are rude the…read moremoment you walk in, they are not willing to help you with anything, when they have information for you they will not call you, they will wait till you call and ask specifically or wait till you go in to talk to them. I have NEVER encountered such a rude and unhelpful medical staffing. This staffing will ruin the business for these caring Doctors.

I saw Dr Pacheco for thoracic pain a year ago. i went to PT. Over time, the pain worsened. I…read morereturned. Was basically told I was old(72) and to take antidepressants. I had an unremarkable MRI(lumbar), though I requested both lumbar and thoracic. At the followup visit, I asked if I should have an X-ray to rule out vertebral fractures. He said, " what do you want?" I asked for his advice. He sarcastically asked my husband if he should get an X-ray. He said I was chasing diagnoses since I saw a cardiologist to rule out heart as the source of pain. He was completely inappropriate. I have never had a more inappropriate interaction with a physician. I strongly suggest looking elsewhere for back care. I have seen all other doctors in this office without incident.

Hello everyone, I'm a 30 year old patient of doctor Pacheco's. I've been dealing with major back…read morepain since I was 17 and over the years it had just became worse and worse to the point I was no longer able to work or function normally day to day. I had originally been referred to a different ortho specialist and had a horrible experience there. When I asked to get a new doctor doe a second opinion I was sent to Dr. Pacheco. Now when I first went to see him I didn't expect much, I knew my back was bad and there probably wasn't going to be many options for me. But Dr. Pacheco was a kind and understanding person, and luckily enough he had experienced similar people with my type of pain. Ultimately he provided me with the option of a spinal fusion, I won't lie I was nervous, but I could tell Dr. Pacheco was trustworthy and he was willing to give me another shot with a repaired back. It might not be brand new but he fixed me up. Dealing with chronic back pain as bad as mine really had me in a dark place mentally but Dr. Pacheco was able to give me hope again.

The staff is very attentive and helpful. They take their time and puts together custom routines for…read moreeach patient's needs. I highly recommend to any one need physical therapy.

Anyone looking for a great physical therapy come here! You won't be disappointed! Today was my last…read moreday, bittersweet. From the front office, the staff, and the Physical Therapist are ALL GREAT! Everyone is friendly, the environment is fun, and the care that they show is wonderful. My physical therapist was Ms. Stephanie she is a wonderful therapist, full of knowledge, compassion, fun, friendly, and always smiling. Thank you everyone for being attentive, helpful, and FUN! Will miss you all.