Chi is amazing! I came to Chi SIX WEEKS before my wedding, hoping she'd be able to fit my dress…read morealterations into her busy schedule and not charge an arm and a leg. Chi was so kind from my first call - she never made me feel bad about coming to her in such a time crunch, and offered very reasonable alteration rates! From our first appointment, it was clear that Chi is an expert at her craft and is passionate about her work. She really cares about her brides and making sure we look and feel our best!! When I first received my dress, the neckline looked way different from when I tried on the store sample - Chi took a look at the original pics I had, and helped get the neckline back to the look I loved. In addition to the alterations, which were masterfully done, Chi offered some much appreciated wedding day wisdom that covered little details I would have missed otherwise. I would recommend Chi to any and every bride in the area. She does phenomenal work, and is such a sweet person!

Hope you're doing well ;)…read more The wedding was a huge success, and everyone -- including me -- was absolutely stunned at how incredible my dress turned out at our destination wedding in Puerto Vallarta, Mexico. With that said... I'm sharing a few photos from when I was doing my alterations with you at your home to the actual wedding day. Seeing the transformation makes me even more grateful for your talent. Your work was truly stunning. My dress fit me like a glove -- honestly, even better than I ever imagined it would. You did an exquisite job, and I thank you from the bottom of my heart. I absolutely loved working with you. You're so knowledgeable, kind, patient, professional, and incredibly detail-oriented... just like me ;) I felt so confident and beautiful, and that's all thanks to you. With so much gratitude, Astrid P.S. David absolutely LOVED the little embroidered detail you put inside my dress with my new last name

Three suits, many pants later, Selenge is still ab-sew-lutely very best and most honest tailor in…read morethe entire DMV. Don't be spoolish gentlemen, take your pants in and stop living an un-hemmed life.

I'm honestly surprised other tailors in DC exist when this one is clearly the best! She worked some…read moretrue magic on a bridesmaid dress that I got before I got pregnant and then had to fit into at 5 months. She did a beautiful job altering the dress to give me more room (even adding a ruffle flair to help me feel less exposed) and I will absolutely be back with all other tailoring needs. Thank you Selenge!

i came in to get a zipper replaced for a faux leather jacket that I had not even worn yet. They…read morequoted me $80 to replace it. way too high! he said because it was leather. when I said faux he said $70! still high but i wanted it done. when i went to pick it up, the hanger and plastic contained air! no jacket. they said it fell on the floor but never got it so apparently it fell on the floor somewhere else! They said come back next week. I did and now the jacket was damaged! My new jacket had holes on the back and front And not even the zipper was fixed. They asked how much the jacket was, paid me and kept my jacket. No reason for why or how this happened or an apology. Still strange they wouldnt give me my jacket back. I mean what are they doing with it?? I would not recommend their services.

I've been a loyal customer here for nearly five years. From dry cleaning to buying jackets, getting…read moreitems repaired, and even having clothes custom made, I've always trusted their work. Recently, I ordered 5 custom shirts with my initials, specifically requesting French cuffs. There must have been some miscommunication because the first batch didn't have them. No problem--I brought one of the shirts back, handed it to them, and asked for 5 more of the exact same shirt but with French cuffs. I was told that wouldn't be an issue. What I received was nowhere near the same. The fabric and color don't match--the originals had some stretch, making them comfortable and easy to move in, while the new ones are stiff and restricting. The collars are different too: the originals had slots for removable collar stays, but the new ones came with flimsy built-ins. On top of that, the sleeves are slightly too long and missing the gauntlet button on the placket. I even tried wearing one, thinking maybe I could live with it, but at the end of the day it's simply not what I ordered or paid for. When I calmly explained the situation, expecting they'd just correct the mistake, I was met with indifference and a lack of accountability. I was even told I must have chosen the wrong fabric--something I never did, as I clearly handed them the original shirt to replicate. Even the person I spoke with admitted the shirts were completely different, yet they refused to make it right. As a small business owner myself, I know mistakes happen. But when it comes to bespoke items, refusing to fix an obvious mistake is unacceptable. Unfortunately, they've lost my business for good.

I did my wedding gown alterations with Natali and absolutely loved the service and personal touch…read more I think some of the reviews around her "harshness" are a bit unfair given that English is not her first language - she was wholly kind and pleasant in every encounter. She made clear what her plans were for alterations and checked in frequently to ensure I was happy with it throughout the process. I would personally very much recommend this business.

Overall very uncomfortable experience and I will never go back. I told my bridal shop to stop…read morerecommending her as a seamstress. I made this appointment almost a month ago and told her that my wedding is early June. She did not mention that this would not be enough time to alter my dress when I initially booked the appointment over the phone. She didn't ask any follow-up questions and just booked me. Fast forward to today, I go in and arrive 15 minutes early to be courteous and punctual. I awkwardly stand there for 5 minutes without any acknowledgment, and then a women (I'm assuming is her) comes over and takes my dress. When she is going to hang it up, I asked her if it was okay that I brought a second dress (my rehearsal dinner dress) but before I could even finish she harshly cuts me off and told me "you need sit down, I have another client". I was very taken aback but how rude she was and it honestly caught me off guard. It was so bad I almost debated just taking my dress back and leaving but because I had waited a month for this appointment and my wedding was in a month, I figured I might as well see it through. Huge mistake. I change into my dress and describe to her the alternations I was looking for, which is to shorten it a little and also remove the breast cups. I did not think it was a significant amount of alternations but she seemed to think so. She then proceeded to tell me that she "may" be able to do it, but then looked at her calendar and said that she couldn't guarantee it. I honestly was so confused because she knew my wedding date when she booked this consultation appointment. If it wasn't something that could be done I feel she should've just told me up front rather than let me wait until the appointment. At that point I didn't even put up a fight as in the back of my mind, I knew I wouldn't have been comfortable with her altering my dresses anyways. She gave off the impression that if anything needed tweaking or wasn't to your satisfaction you would be SOL. All in all, a huge waste of my time. It would've been less of a bad experience if she wasn't so rude upfront. I'm starting to think her 5-star google reviews are faked, as at least on Yelp there are a few honest reviews that mention her bad attitude to her clients so it seems to be a common theme. I have no doubt she would've done a good job at the alternations, but that trust was gone.

My grandson was leaving for college in a couple of days and I was helping him to pack. I realized…read morehis coats had sweaters needed cleaning and was in a panic such short time. Fortunately, Zips is close by and I took them around the middle of the day yesterday, they said it would be ready by 5:00 pm today. This morning at 8:00 am I received a text that it's ready for pickup. WOW! I was impressed! The young lady who took my clothes was there when I arrived to pickup. She was very friendly and efficient and the price is very reasonable... can't beat that! Highly recommend.!

Great customer service. I will definitely go back. Clothes were ready on time and the finish on my…read moreshirts was good.