Kris tailored several of my slacks to the precise measurements we discussed during the fitting. He…read morewas pleasant to work with and I plan to avail myself of his services again very soon.

I had the a few dresses hemmed for a better fit and the service was fast and of great quality…read more Would come back and would recommend!

I ordered my dress a little over a year prior to my wedding date but didn't get it until 4 days…read morebefore so it was no time to get alterations done. Communication here is nonexistent unless you show up in person and even then sometimes the door is locked during business hours. I understand that we all have personal issues going on but at the end of the day this is a business and I will never buy from here again. For the staff understand to not make promises if you know you have no control of the shipping. Don't falsely lead a customer on just for a purchase. The only time I was happy was when I said yes to the dress sadly.

Unfortunately, I cannot recommend this business. I was genuinely excited to support a woman-owned,…read moreBlack-owned family business on the National Harbor. I even referred several close friends and family members to the House of JonLei Atelier because their dresses are truly FABULOUS unique designs you won't find anywhere else. The customer service experience starts off wonderfully. You can easily spend hours in the salon trying on dresses and chatting with the owner, Gigi, who has an incredible eye for fit and for selecting the perfect gown to complement your body type. She's truly phenomenal in that regard. My concern arises later in the process. You may find the perfect dress ideal size, color, and style on your first visit. But after waiting months for your custom order to arrive, you might discover that the dress no longer fits the same. When my gown came in, it was too large and required over $300 in alterations. It was disappointing, especially because the original sample fit like a glove. While the dress itself was stunning unique, flattering, and worth the excitement the unexpected alteration costs were an unwelcome surprise. Since all sales are final, you're left with no option for return or exchange. I was left confused about how the ordered dress could differ so much from the one I tried on. Sadly, I've since learned that others in my circle have experienced similar issues with unexpected fees. It's disheartening because I wanted to love everything about this experience. I truly hope your visit is smooth, your dress fits perfectly, and that you leave feeling amazing just go in fully informed. #GoodLuck

Such a cute store with really great staple pieces. I noticed there seem to be a theme for colors…read moreand it was a lot of neutrals and browns and blacks and creams. If you're looking to add a couple staples to your wardrobe, but this would be a cute place to stop at if you happen to be in the area. The pricing was actually pretty reasonable. The were some items that were a little bit higher than I would have normally spent if I was purchasing anything. I also noticed their sizes did not really go past extra large. There may have been a stray XXL, but I don't really recall. So I'm not sure it's plus size friendly in the long run. When we walked in, we were not really greeted and nobody really helped us the entire time we were in the store walking around. It did not give me warm fuzzies.

Honestly love coming here!! The dresses are good quality and there's so many beautiful options…read more Downstairs you have more casual cute chic wear. Upstairs there's more elegant fancy dresses. I got two pink dresses and one white. I need to take a picture in the white dress still

My dress was everything I wanted and more. Thank you Lefty for your TOP NOTCH service. I love…read moresupporting my own and she made me feel like I was her only customer. I will definitely be back!! The absolute best experience I've ever had while purchasing a gown, I would recommend her to anyone. You WILL NOT be disappointed!

Let me tell you.... This place is amazing. Ms Lefty is outstanding. Great customer service and…read morepatience is impeccable. If you need a dress go see her. I purchased my wedding dress 20 yrs ago from her after going other places and not finding want I wanted. Now my daughter is going to the prom and she purchased her prom dress from Lefty's. "Thank you Lefty's" support black owned business!

If you want great service, quality tuxedos, and a local business, go to Lustre Formal Wear…read more Literally a block from the Capitol, Tony and his wife own this business the last many years. Although they do same service without extra charges, I came to Tony a month ahead of a formal wedding. Going on a Friday afternoon, there was no wait. Tony measured, fitted, and built the right tuxedo for me with matching shoes. The cost was around $250. The entire fitting experience took around 20 minutes! If you're hungry, visit Le Bon Cafe for French toast afterwards.

Excellent business. We called last minute same day tux rental before an event and they were able to…read morehelp. Very friendly and helpful.

This review is long overdue. I attended a friends dress fitting. I myself was not in the bridal…read moreparty but was simply accompanying the bride and was extremely impressed with the hospitality and knowledge of the owner. She was extremely pleasant and very helpful. She didn't rush my friend (the bride) and even let the mother of the bride try on a few gowns. It was like she was an old friend. If I ever get married (ohhh...and find a groom) I would definitely come here. And I live in PA!

Very organized and pleasant! Both consultants were extremely helpful and encouraging during my…read moredress selection process. I made it clear what I wanted in a dress, and these ladies made sure I left with nothing less than what I wanted. They are extremely reasonable, and put the customers needs first. I was able to book my appointment online (that's a plus), and I received a phone call to confirm my appointment. Upon arriving to the shop I was greeted promptly and presently. The rest is history. Will definitely use them for formal wear in the future!

Great store and merchandise. Apparently the rude staff is part of the equation. If you want snark,…read morethis is your place. Too bad.

Got a cute necklace and purse here. Great selection of preppy dresses and clothes and great pricesread more

Milak is the bomb. He works very hard to get you in and out of the line quickly. Late on Saturdays…read morethe line can be very long, this young man does everything possible to make the wait time painless. Heads up Malik for his speed and effort to make it work. Jaime, Malik is an assess to your business.

On April 3, 2026, I received a brand new dress from Amazon that I purchased for an upcoming event…read more The dress was red, black, and white, and still had the original tags attached. Because it arrived tightly packaged and wrinkled, I took it to the ZIPS Dry Cleaners on Saint Barnabas Road simply to have it cleaned and pressed before wearing it for the first time. When I picked up my clothing order, I did not immediately realize that the belt to my dress was missing. Unfortunately, I discovered this while getting dressed to attend an event, therefore I was unable to return to the store right away. During my next visit to ZIPS, I brought the issue to the attention of the manager. To her credit, she initially appeared concerned. She searched for the belt personally, reviewed camera footage, and informed me that she had seen the belt on the footage but would have to look at the various cameras to try to trace it, but believed it may have accidentally been picked up by another store that also processes garments through their location. She assured me she would call me back with an update. That call never came. When I returned again to pick up the order I had dropped off when I initially spoke to her, I followed up with the manager myself. Once again, I was told that she had not yet heard back from the other stores but promised she would contact me. Again, there was no follow-up communication whatsoever. Yesterday, while dropping off another load of clothes, I asked about the status of my belt yet again. This time, the manager admitted that it appeared my belt had likely been given to another customer. The solution offered to me for losing part of my brand new dress was a $15 credit on my ZIPS account. The issue is not simply about the monetary value. The dress cost me $40.99 plus shipping and handling, was brand new, and is essentially unwearable without the matching belt. I cannot return it to Amazon after this amount of time and claim it arrived incomplete because it did not. ZIPS lost part of my garment through negligence. What has made this experience even more upsetting is the complete lack of accountability, urgency, professionalism, and communication throughout the process. I had to repeatedly initiate every follow-up conversation myself. No one ever proactively contacted me despite multiple promises to do so. Before leaving the store yesterday, I requested the corporate office information because I felt this matter deserved escalation. I was told the information was listed on the receipt. However, as someone who works in technology, I could clearly see that the email provided was simply the local store email with the store number parsed within the email address, not actual corporate contact information. I purchased a home in this area a little over a year ago and truly hoped I had found a reliable, affordable dry cleaner that I could continue supporting long term. Instead, this experience has left me deeply disappointed and honestly concerned about trusting ZIPS with higher-value garments in the future. If a simple missing belt is handled with this level of indifference and poor communication, it raises serious concerns about how customer property is valued and protected overall. This entire experience has been frustrating, disheartening, and unacceptable. I hope that corporate sees my review and reach out to me. If I would have seen that bad communication and losing or destroying things were a trend of this location (per the reviews I just read) I would have NEVER trusted them.

I cant say enough amazing things about this place. I brought my dress to them last minute before my…read morewedding, because I felt my first tailor I went to wasn't doing something right. This mother daughter duo immediately helped validate me and helped to fix my dress. They did such an amazing work with such a quick turnaround because they knew it was important to me!! AMAZING businesswoman and amazing seamstress!! PLEASE go here. Their expertise and advice is so amazing and they truly listen to you, while giving you their professional opinions and options. Forever grateful to them for saving the day 3 weeks before my wedding!!!

I cannot recommend this team enough! I went dress shopping back in my hometown with my grandma, who…read morewas too old to travel to my DC wedding. We didn't find anything perfect, but I unexpectedly found a dress with potential that I think was supposed to be a bridesmaid dress. I brought it in to befitted tailoring to see if they could turn it into a true wedding dress and make some changes to the waist line, and they did such an excellent job! I paid almost twice as much for the tailoring as for the dress, but it was absolutely worth it. Thank you!!

Clifton Cleaners came through again for me. I needed alterations to my dress and needed a short…read moreturn around time. It was delivered right on time and they used the extra material to surprise me with a matching mask! Check them out for all your dry cleaning and alteration needs. They come to your house and their prices are reasonable.

THE SINGLE BEST dry cleaner I've ever used in my LIFE! The Owner, James G. is an upstanding person…read moreand the quality of CC's work is beyond reproach. I HIGHLY recommend CC's for all your dry cleaning needs... you will NOT be disappointed!