DO NOT GO HERE. They're morons at this place. Who gets patches sewn on pockets only to be left with pockets sewn through and are no longer useable. They were supposed to have my sons Cub Scout shirt done on Saturday and when I got there, they hadn't even touched it. No phone call or text saying that it was not done on time. The patches were sewn incorrectly and made both packets unusable. And then the guy has the AUDACITY to say I'm to blame bc I didn't ask for the pockets not to be sewn through. How about you ask the customer? He wanted to charge me to fix the problem. Wtf?!?!?! Save your money and go elsewhere, anywhere but here. It's overpriced and these people hate the military even though the military pays your bills. Shame on this company. read more

You really don't know what you are going to get. I guess they make an effort, but I've had to bring most of my jobs back for simple re-work. I'm not that picky- they just make mistakes more often than not. Not a lot of other choices left in town, and I don't know who might be better. The others seem to be closed up, too expensive, or too busy. read more

I went to get a quote on an embroidery project. The women at the front desk said they weren't accepting any orders at the time. I let her know that we didn't need it until the end of January and if that would change anything and she said she didn't know. So she went back to ask the women who embroiders and came back saying she's not accepting anything at this time. I asked when they would reopen and she said she didn't know. So I asked if I could speak to the woman who does the embroidery and she returned stating the women said she's to backed up and couldn't talk to me. read more

Sew-Rite has helped me numerous times. They've dry cleaned my husband's uniforms, hemmed my husband's uniforms, sewn on name tapes for me and made patches for my new OCPs. Super friendly employees and seamstresses. I will continue to use them for my uniform needs. read more

Fantastic customer service, with reasonable pricing. Took a brand-new expensive leotard that my daughter cut the tag out of and overdid it. They fixed it for me flawlessly for change, and now I will be bringing all my alterations to this store. Very friendly staff. Highly recommend! read more

I would rate 0 stars if I could. The manager, Rita or whoever it is, is VERY rude to customers and employees. The place is disgusting. Smells terrible. It's very unorganized and most of the employees just stand around or seem to be doing nothing read more

Went a couple weeks before the hurricane to get ZAP patches made or what they call kill patches and they acted like they knew what I needed and the size of the font on the patches. Had to order these for my husband as he was deployed and I had no clue what they were supposed to look like and they knew exactly what I needed so I trusted them to have the correct font size on the patches. Sent them to my husband and three weeks later he tells me it's incorrect, I come back to get them re-done and I have to pay again because they say once they leave the store that means they are correct. I told her it's your responsibility to make the kill patches that you say you make and have the correct font on them as I am the customer getting this for a deployed spouse. I will not use their services again. read more

I have been to this alterations several times since 2004. The clerks have questionable work ethics. During one visit, I walked in and the four clerks just starred at me silently. When I asked for assistance they all seemed bothered to help. During a recent visit my wife received the same service. Fool me twice... I will never use this alterations again. read more

They do a great job sewing on the materials but they have horrendous customer service skills. Rude to all customers. Blatantly ignore you when they don't have your uniforms ready. I work in customer service and know how hard it is to be nice to everyone. The two blondes working the front speak monotone when saying have a good day so when though they're saying it you can tell they don't mean it. I would recommend to them to take down the "sew while you wait" sign because you would be sitting for a few hours. I would recommend to the customer to just go somewhere else. Also... No public restrooms. So even if you're waiting, there's no chance of using the bathroom. read more

This place is freaking amazing, been here at least 4 different times now and the lovely ladies that work there always look after me! Not real sure how they get such negative reviews, customer service was awesome and they always clean up my blues nice, I recommend anyone, especially marines, to go here.! read more