1. Drain Masters II

    1. Drain Masters II

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    Drain Masters II

    4.6 (8 reviews)
    Open Open 24 hours

    Services - Drain Masters II

    Plumbing inspection

    Hydro-jetting

    Drain Masters II Photos

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    All Drain Services - We are ready for all of your high-pressure water jetting needs!

    All Drain Services

    (60 reviews)

    We had water in our basement and trouble with the toilets so figured it was a clog. Called on a…read moreSaturday morning just before a major snow storm, so very anxious to get it fixed and not heard back from a couple phone calls to another number. So glad they were the ones to get back in touch! Kaiden was on it immediately, found the clog, took care of it and we were back in business in less than an hour. We could not recommend this business highly enough!

    Had to have the pump in my basement bathroom pump-up tank replaced. While the job was eventually…read moredone, there were a number of problems. First, the tech misquoted the pricing (three times) on his way in - by several hundred dollars. I found this out being handed the bill on his way out the door - 'I made a mistake'. When taking the tank apart, broke most of the PVC connecting to the septic tank. It was all replaced, so I guess I got some of my money's worth, but they were unable, for some reason, to remove one of the tank cover bolts, so they just spun the cover around on that one bolt. We won't know until warm weather if they were successful in properly sealing everything back down. The entire area around the tank (my utility room) ended up literally soaked in septic tank water. The removed pump was deposited in the middle of the floor. (At one point, they wanted to walk a bucket of vaccumed up septic water through the house to dump it in my upstairs toilet.) There was no care taken to protect carpet in the process of removing any of the old (septic) materials out of the basement. There was no effort made to dry or disinfect the utility room at all. The second reason for the call was a clogged sink drain upstairs. We provided access to the cleanout downstairs. When the pipe was finally snaked, the resulting black clog coming out of the cleanout missed a waiting trashbag, and was deposited on the carpet, splattered in a living area. There was no protection used on the floor at all. The tech said, 'I sprayed cleaner on it, it will dry with no stain'. It took me personally two hours plus of cleanup work to remove the mess they left. I also spent another hour or so disinfecting the utility room. With their own photographs for evidence, I still had to make a number of calls to get the attention of their office manager, who finally agreed to a small refund to cover my time. This ended up as a bill of around $2000. Although the work was 'performed', apparently the concept of customer service has been abandoned in our current culture. I couldn't help feeling like they thought I should have had no complaints. I had a bunch, and frankly the $250 compensation off the final bill was still insulting. Overall, a horrific experience - I would not recommend this company to anyone, for anything, thanks.

    Heritage Home Service - Ductless mini-split system

    Heritage Home Service

    (262 reviews)

    All I want to do is write a great review. That would mean I'm happy with the results. I can't do…read moreit. After the expansion tank was added and adjusted on the hot water tank my washer and dryer have to be squeezed back into place, pipes have to be pushed out of the way to make the washer and dryer to fit. I'm going back downstairs to attempt to rectify this situation. I'm not happy that I have to do anything at all. It cost me enough. Would I recommend Heritage Home Service? No is the short answer...

    On August 15, 2026, I called Heritage Home Service to fix a leaky shower valve cartridge. Heritage…read morecame out to troubleshoot the problem, and the plumber tried to show me that it was not the shower valve cartridge. They told me that the basement leak was due to lack of caulking around the shower stall door trim and the show door bottom seal. Subsequently, the plumber caulked the door trim and joint between the shower pan and the floor. The shower was used later in the evening and the basement leak returned. It turned out that the shower valve cartridge was leaking only when the valve was open, not when it was closed. I rushed to Home Depot that evening before it closed to buy a Moen #1222 replacement cartridge at my own expense, and I replaced it myself that same evening. The next work day, I called Heritage to tell them that their work did not remedy the leak, and I texted them the sales receipt for the valve cartridge. I requested my money back for only the cartridge, or a replacement cartridge. It is now September 2, and after 3 phone calls, I haven't received a callback from the Heritage customer service representative. During the service call, I purchased the Home Advantage contract which speaks about 100% customer satisfaction. We are very senior citizens, and our treatment by Heritage has been shabby at best. I stop short of stating that Heritage business practices are predatory while awaiting any communication between Heritage and our household. I am sorry, but I cannot recommend Heritage Home services, or the Heritage Advantage contract.

    Drain Masters II - plumbing - Updated September 2026

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