Sky was an outstanding technician sent by All City. He arrived quickly, diagnosed the issue…read moreefficiently, and was honest throughout the entire process. I really appreciated that he gave me several options to consider instead of pressuring me into one solution. What impressed me most was how clearly he explained everything. Since I know very little about how HVAC systems work, he broke it down in a way that was easy to understand--almost like he was teaching an elementary school student, but in the best way possible. He was patient, knowledgeable, and incredibly skilled. Thank you, All City, for sending someone with Sky's expertise and valueto my home. He's a true asset to your team, and I highly recommend both him and All City!

So grateful for Jonathan C. (and Daniel and Joshua). They were all extremely helpful, courteous and…read moreprofessional and they got us back up and running during a time when there was a 100 degree heat advisory. We needed a new A/C unit and evaporator coil and they worked through out the day to get us up and running. It's all expensive, at least they are available 7 days a week and get it done right!

If you live in chino hills you already know how old our houses are. And with that age, our water…read morepressure regulator, main shut off, and spigot all failed. One yelp inquiry later within minutes, Cori and his team sent out Jason to help us out the next day (as we requested). We were given a window of 11 am - 1 pm and for the first time I've ever been given a window of arrival, Jason showed up promptly at 11 am. He went to work on inspection, giving recommendations, and then replacing the entire trifecta. We ran into some hiccups along the way where some pipe was dented from age and needed to be replaced and that was taken care of swiftly. We also have a napping newborn and he was miraculously able to sleep through the work and Jason was kind enough to work gently during the naps. After the job was done we chatted for a bit and he was on his way. Later that night I did notice a small leak coming from one of the couplings and Jason quickly returned the same night to fix the issue despite it being late. I even said we could wait until tomorrow but he insisted on getting to fixed. A quick fix later, all was well. I have working water pressure throughout the house and no more leaks. The wife and baby are very happy. Thank you to Jason for all the help and a huge thank you to Sonia for coordinating all this!! She was super quick on communication and was always patient and empathetic. And thank you to Cori for being on standby to support us through tonight. I firmly standby supporting your local businesses as they truly mold a community and help foster growth. So please don't hesitate to try and contact these fine people. I look forward to working with you all again should the dreaded day I have plumbing needs arise again

Great communications and quickly gave a fair quote and fixed the problem…read more Thank you!

Best service I've had in a long time…read more Thank You Nolan Sorry it took me so long to post this

Tenant reported garage disposal stop working so I immediately requested a fix the for owner. One…read morestop was prompt and since it 'FREE' estimate , I didn't think twice. Tech went as scheduled and told me he did a quick check at the unit and then to the electrical panel. And said now if he needs to go into diagnosis, it will cost $175 , and either he can fix it OR that $175 will be used to swap a new unit at $4xx. Since I'm remote, I can only agree to it to move forward. 10mins later, got a call from the tech saying, "there are good and bad news! Good news, the unit was indeed completely fine and it's working alright. The unit was slightly "UNPLUGGED" from the outlet and it works perfectly after I plugged it back in. Bad news, the $175 is due. " I appreciate that the "diagnosis" save me hundreds instead of replacing a fully working unit, but I would have thought the first free initial check should have looked at the connection in the first place. Definitely feel a bit rip off BUT they did give me a small discount in the end. I'm not expecting free work BUT $150 to get someone out to plug it back in? Is that the norm?

We had a great experience with The Water Heater Company, and Zak, our service technician! A puddle…read moreappeared under our water heater, so we made an appointment that night, and Zak was here on time the next morning. He gave a straightforward and clear assessment of the issue (leaking tank), carefully explained the options (with no upsell pressure) and delivered within the price range that was advertised online. New water heater was up and running within hours. Zak's installation appears clean with some thoughtful customizations (at no extra charge) to help prevent future issues. Zak was friendly throughout, and a pleasure to work with. Highly recommend!

For start - they were very responsive. Spoke to a live person (not AI) the very first time we…read morespoke. The kept me posted about the time of arrival with regular updates. I had a leak from the release valve of my water heater. The work they performed was very good and they fixed the issues that the person who installed it left in place. I also had an issue with the water pressure in the house....they set it to the right level and saved me future hassle.

The highest praise for Steve's 5 Star Service! I'm absolutely astonished with their service and so…read morehappy I chose this company to handle my HVAC replacement. They provided white glove service from quotation all the way through installation. I was simple to book a same day inspection and quote request for a new HVAC unit online. The repair technician Angel Perez was just that, an absolute angel. He was unbelievably kind and knowledgeable. After meeting with him and hearing him speak to other members of the company over the phone, I knew this was a special company. The employees spoke to each other like family. Once I submitted my signed contact online, Angel thanked me for choosing them and welcomed me to the family. Contract provides excellent warranty on parts and labor. Unit included install of ecobee smart thermostat, which I am in love with! Not sure how I got by all this time without one. By far the best quoted price out of the four I received. On the day of installation I received a text update with a photo and name of the lead installation technician Jon Neves. He and his team arrived right now time and finished the work exactly at their provided estimated completion time. The team placed a mat by the front door entrance to my house, which was a very nice touch, covered carpeted areas where they would be walking. After the job was complete they vacuumed their work space and it was like they weren't even in the house. The group of guys working in the installation took great care in everything they did. My installation required a crane to get the unit on top of my house and The Purple Crane was in and out quickly. The crane didn't disrupt my neighbors or even the trash service that morning. The crane was in and out in less than 30 minutes. Highly recommend Steve's 5 Star Service. They offer a service membership for less than $20 a month to handle HVAC tune ups, water heater flushes, and any service needs. You read that correctly, they also do plumbing! They will now be my go to for any plumbing needs. I'm due for a new water heater and I will be contacting them in the near future to handle my replacement. Steve's 5 Star Service took such great care of my baby girl and I during the heat. They were urgent to get us some reprieve from the heat and cool air into our home again. They are the nicest group of people I've ever hired. True to their word, take great pride in their work, take respectful care of their customers and provide easy breezey service. Shout out to the wonderful team that assist me on this project: Angel Perez, Jon Neves, Brad, Javier and The Purple Crane. Thank you thank you! I cannot thank you all enough! It was a pleasure working with you. Breana Cumberland Smith Chino, CA

I'm extremely happy that I chose Steve's Five Star Service. When our AC went out on a Thursday…read moreduring the summer heat in Fontana, I started looking for a company with a strong reputation and consistently good reviews. Steve's Five Star Service kept appearing on my list, and after my experience with them, I completely understand why. Angel came out that Saturday for the consultation. He was professional, knowledgeable, and honest about what our home needed. He carefully explained our options and walked me through the entire process, so I always knew what was happening and never felt left out of the loop. I also really appreciated the text updates letting me know when the technicians were on their way. The arrival times were accurate and made everything much easier to plan. By Tuesday, José, Jessie, and Brad arrived around 9:00 a.m. to install our new 3-ton high-efficiency heat pump system. They kept me updated throughout the installation, answered my questions, and completed everything by about 5:00 p.m. Their professionalism, communication, knowledge, cleanliness, and attention to detail were outstanding. The installation looks clean and organized, and they treated my home with respect. The price was reasonable, and most importantly, the new system runs amazingly well and is very quiet. Our home is comfortable again, and they made what started as a stressful situation much easier for my family. A huge thank-you to Angel, José, Jessie, and Brad. Steve's Five Star Service should be proud to have employees like them representing the company. Their hard work and the way they treat customers deserve to be recognized. Honestly, this entire crew deserves a raise. I would confidently recommend them to anyone needing heating or air-conditioning service.

GREAT experience, affordable price.There guys came and Installed new plumbing pipe for my…read morerefrigerator. Got it back working in no time.

Called Alpine last night as the drain pipe of our HVAC unit is clogged causing our air not to work…read morein some of the hottest days of the year in the IE. They were quick to reply on Yelp. Originally had a plumber sent out from Alpine this morning which he did not have the correct equipment. Following the miscommunication on my part (Plumbing vs HVAC tech) the owner Vince personally called me and told me that he was sending out another tech in the next hour that had the correct HVAC equipment to get the pipe cleared. (He said the drain pipe is a grey area between Plumbing/HVAC as while it drains into the sewer, that the plumbers don't usually work with pipes that small.) Incredible service! And really appreciate the owner calling me to make it right. We'll certainly call Alpine back the next time that we need help.

Excellent service. Tom explained everything that needed to be repaired or replaced on my broken…read morewater heater. I can honestly say that this is one of the very best companies that I've had work on my property. Fast and efficient. Excellent quality. Very highly recommended!

I had received an error message on one of my Noritz water heaters. Other service companies tried to…read morescare me into thousands of dollars worth of service, or were pushy and not considerate of my time. When I called The Water Heater Company, I spoke with someone immediately and he listened to my issue and then explained clearly what they would recommend. Their price was competitive, and they were able to get service done quickly. They serviced both of my tankless water heaters, and repaired one motor that was working over 100%. Shawn came on time, was courteous of the property and communicated to let me know where he was in the process and what to expect. Will definitely use again!

x 5. Operation OverChill was a success. Mission accomplished. Bravo zulu…read more The N-Gen squad rocked up and BREACHED the attic trap door with tool bags, STORMED the previous installation that held our home comfort hostage, IDENTIFIED the hostile tango (a wily unit with deceptive drainage), and neutralized the problem with EXTREME prejudice. I heard a POP-POP and the system went down. One shot in the plenum, one in the coil. They installed a democratically elected ruler of indoor comfort that is committed to equal airflow for all rooms. HVAC gone rogue? You could do worse than to get an estimate from The N-Gen. We'll keep them on speed dial while keeping their last names private in the review photos. They liberated our home from uncertain climate control. These service-minded mercs didn't even require us to pay the invoice in crypto. Hooyah. I love me some monthly payments in USD. Believe.

When you spend $15,000 on a new air-conditioning system, you do not expect to spend an additional…read more$2,000 on repairs only 18 months later. On August 3, 2026, I contacted customer service and spoke with Veronica, who asked for time to review my account and concerns. On August 11, after receiving no update, I left a follow-up message for Veronica. I received no response. On August 18, I spoke with Joseph, who informed me that Veronica was unavailable but said he would send her another message regarding my concerns. Later that day, I finally received a text message from Veronica stating that she would escalate the matter as "urgent." Today is August 25, 2026--22 days after my initial call--and I still have not received a phone call from Veronica or anyone in management. I have now been told that there is supposedly an email addressing my concerns, yet no one has had the professional courtesy to contact me directly to discuss the situation or provide a resolution. For a customer who invested approximately $15,000 in a new system, this level of communication and customer service is extremely disappointing. I should not have to repeatedly follow up for more than three weeks simply to have my concerns acknowledged and addressed by management.

Main line was fixed within a few hours for a great price, & great service, great guy. He should up…read more@ 9pm and i was grateful

Francisco called back few days later to resolve the issue and truly felt bad about how we left…read morethings and was able to complete project as expected

Hector replaced our water heater today, and we couldn't be happier with the service. A few months…read moreago, we hired him to replace the water heater at one of our rental properties after reading so many great reviews. We were so impressed with his work that we called him again for another property. Hector is professional, knowledgeable, honest, and very easy to work with. He arrived on time, explained everything clearly, and completed the installation efficiently. The quality of his work was excellent, and the entire process was smooth and stress-free. If you need a water heater replacement, I highly recommend Hector. It's hard to find someone this reliable and professional. We will definitely call him again in the future.

Called Speedy Water Heaters today because my pilot light went out. Tried to get it lit but nothing…read morewas working. Spoke with Hector and he had me try another type of reset AND IT WORKED!!! I very rarely write reviews but I had to do this one because Hector didn't have to help. He could've sent a guy out and charged me, but instead he helped me over the phione and I should have hot water very soon. No doubt when I do need a new WH I'll be hiring Speedy Water Heaters. Thanks again Hector!!!!