GREAT experience, affordable price.There guys came and Installed new plumbing pipe for my refrigerator. Got it back working in no time. read more

Herb at Alpine Plumbing Heat & Air is the real deal. We got a city notice about a water leak and needed someone fast. Herb made the entire process and assessment so easy, and he found the problem within just 5 minutes. He didn't even charge us for the assessment, which says a lot these days considering he still has to spend his time and gas to come out. Herb is friendly, down to earth, patient, and thorough from start to finish. This review honestly doesn't do him justice. We're already planning to use Alpine for a full plumbing and AC renovation on our home, and we're looking forward to being lifelong customers. Couldn't be happier with the service. Highly recommend Herb and this team to anyone who needs an honest, skilled plumber. read more

Alpine Plumbing Heating And Air - Plumbing Near Me - San Dimas, California

Called Alpine last night as the drain pipe of our HVAC unit is clogged causing our air not to work in some of the hottest days of the year in the IE. They were quick to reply on Yelp. Originally had a plumber sent out from Alpine this morning which he did not have the correct equipment. Following the miscommunication on my part (Plumbing vs HVAC tech) the owner Vince personally called me and told me that he was sending out another tech in the next hour that had the correct HVAC equipment to get the pipe cleared. (He said the drain pipe is a grey area between Plumbing/HVAC as while it drains into the sewer, that the plumbers don't usually work with pipes that small.) Incredible service! And really appreciate the owner calling me to make it right. We'll certainly call Alpine back the next time that we need help. read more

Alpine Plumbing Heating And Air - The clogged drain pipe - Plumbing Near Me - San Dimas, California

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My water heater was down and I am so glad that my friend recommended me with Alphine Plumbing! Shoutout to Vince, Shawn, Edgar & John for helping me in getting my hot water back. The Alpine team helped me calling the Navien team to get the new part replaced through warranty so that's good value. I found out my water is very hard so lots of scum got accumulated which destroyed the water heater tank not able to heat up normally. To prevent his from happening again, I decided to install the Halo-5 water treatment system. The Alphine also managed to rework the pipping and make the installation of the Halo-5 with great care and efficiency! After the Halo-5 installation, Vince also helped flushing the water heater. While the flush is ongoing, he also helped me check my AC air filters as a courtesy. Before the maintenance, I was worried about the repair experience as I rarely have to worry about things like such and I'm very glad to say that the Alphine team has done an exceptional job! Thank you Vince, Edgar, Shawn & John again! This is the kind of team you would trust to get the job done professionally with a very friendly and polite manner! read more

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Thank you Jonathan for helping us in getting our kitchen drain flows smoothly. Appreciate the fast response to Alpine Plumbing. read more

Alpine Plumbing Heating And Air - Plumbing Near Me - San Dimas, California

10 of 10 would recommend! Had a leaky water heater. Edgar Carrillo was very knowledgeable and proficient. Very personable, funny, and great vibes. Loved that he was able to replace with a commercial well built water heater, not available of you are not a professional licensed plumber. All around great experience. Also needed Hvac maintenance. Sean is also very knowledgeable, friendly, and very polite! Both were very careful in their work. Also a mom and pop small business! read more

Great experience. I called Alpine this morning because my AC was making a loud noise. They were able to send Shawn out the same day. He fixed the problem very quickly for an affordable price. We will definitely be using them again and recommending their company to others. Thank you. read more

Fast, efficient, friendly! I would recommend to everyone. Very cost effective, I was definitely expecting a higher cost! Thank you so much!

They were quick to respond and get to us right away when our AC went out on a hot summer day. Shawn came out and replaced a part on our unit and was quick, professional and very friendly. He gave us estimates on some other things we know we will be needing soon and made sure to leave everything clean, working and left us very happy customers. We have found our go to service techs for all things plumbing and AC/Heating!! So grateful we found them. read more

Alpine Plumbing Heating And Air - Their service van. - Plumbing Near Me - San Dimas, California

Alpine plumbing responded quickly and professionally to our request. I was able to book an appointment with them easily. A huge shoutout to our plumber Allen, who was able to fix our toilet, whereas the previous plumber we hired couldn't even figure out what was wrong. He was knowledgeable and patient with my family, who asked a lot of questions when he was here. We are very grateful for his expertise. Thank you! read more

Excellent service! Took care of my AC problem right away. Very professional! I highly recommend their business and very reasonable pricing. Thank you Shane! read more

We had a drain leak in our kitchen. This resulted in water dripping into our crawl space, which was flooded. Vince came out and tested our interior kitchen cabinets near the leak to determine moisture content. He setup a dehumidifier and fans in the kitchen and crawl space. After 5 days, the water was completely gone. Vince was extremely helpful, quick, efficient and polite. I would definitely recommend him and his team! read more

Had an issue after new construction which caused me not to have hot water. I called Alpine, and the delightful owner Vince called me to discuss the need. He sent Michael out to help me after the holiday and Michael helped with a few other things I needed advice on. I was in a bind moving in....and Michael was honest about a handy man doing some of the work to save on the cost, but I did not have the time and was tired of taking cold showers so I requested Michael do it as Alpine as they were more established. I appreciated the tip to save on cost, but chose to pay him to do all of it which required going back to the store to get materials to seal around the leak in the water heater cabinet outside. Good, honest, work, good people, great service. 5 star review for this company! read more

Thank you to Alpine Plumbing for providing great service at my house! Edgar came out last Saturday to quote a water pressure valve replacement - he was respectful, knowledgeable, and very easy going. After getting bids from a few others, he was back on Tuesday after providing a very reasonable quote. Glad I went with Alpine! read more

Created a project on Yelp to get some assistance with changing out the chamber sensor on my Rheem water heater. Alpine was fast to respond but was not able to give me a quote without looking at the issue. Other places were able to give me a quote over yelp. The tech sent me a text when he was on his way. Nice guy, Ruben, was able to look things over and gave me a quote. It turned out to be a 30 minute job and everything was working fine. We have hot water again. read more

Thank you to John for coming out on short notice and fixing our shower and for fixing it in this extremely hot weather. I know it was frustrating but thank you for remaining professional and getting the job done. We will definitely recommend you guy!! read more

Vince called and came same day. Super polite and friendly. Took the time to listen, then performed his inspection. Very thorough and explained everything plainly. Sent over a quote within minutes of his visit. I'm happy with the service and would recommend. read more

I used this company a long time ago for my main line and had some extensive work done. The other day one of my toilets wasn't working and i'm going to be honest i was dreading calling to get it checked out but Jeff who we have worked with before and his team are really kind people. They made sure they corrected the issue and checked the work they did years ago to make sure it wasn't failing. I appreciated their dedication to good customer care. They are very thorough and want to make sure eveything is up and running quickly. So glad they were able to help us, thanks Jeff and team. read more

I requested service for leak underneath my sink, and Rudy replied the next day, showed up the same day and fixed it. I had to change the whole corroded pipe and Rudy was so professional, on time, explained things in the language I understood, and my problem fix right away! He also gave his expert opinion for water heater, and I really appreciate all his help and honest feedback! read more

Over priced. Hydro jetted 3 drains from street opening to clear mud. Showed pics. 2 drains clear and one with roots blocking. This cost 2,000 for 1 1/2 of work. Wanted an additional 2,000 to clear roots. Seems overpriced! read more

Outstanding service! From start to finish, the experience was great. Edgar was professional, knowledgeable, reliable, and took the time to explain everything clearly. He arrived on time, quickly identified the problem, and did a great job fixing it. read more

I called Alpine to come out and check on what i thought at the time was gonna be a major pipe that was busted. Thankfully it was a minor fix and no plumber was needed. I just wanna thank the technician's that came out Jeff and Edgar for their honesty. It's good to know that Alpine is a company that has honest employees who arrant to up charge you on something you don't need. So thanks again Jeff and Edgar. If i do ever have a real plumbing issue Alpine will be my go to. read more

I called Alpine to get a Flo by Moen installed (required by my Homeowners insurance) and we had a deadline. Luckily we had Kyle come out to install this us. He was professional, knowledgeable and answered all our questions. After inspecting our water lines and a quote he said he could have this job completed in about 2 hours. We are very happy with his work and took pride and care with a job well done. Thank you, Kyle. read more

The fan compressor was left unplugged after they left maybe by accident. My family ended up finding new technician. Update: had another technician come in to inspect, they found an additional wire that needed to be replaced along with plugging the fan back in read more

Alpine Plumbing Heating And Air - They left my fan compressor unplugged after they left and sabotaged my unit - Plumbing Near Me - San Dimas, California

I wanted to leave a well-deserved review for Alpine Plumbing. They did an outstanding, professional job installing my new A/C system and replacing all of my ductwork. The quality of their work exceeded my expectations. They've also done extensive plumbing work at my mom's older home, replacing a significant amount of outdated plumbing. They handled every challenge with professionalism and did a fantastic job. In addition, they've helped my daughter with plumbing issues at her home, and she had a great experience as well. I highly recommend Alpine Plumbing. Not only have I personally used them, but so have several members of my family. They are honest, hardworking, knowledgeable, and genuinely great guys who take pride in their work. It's hard to find that level of professionalism and work ethic these days. I wouldn't hesitate to recommend them to anyone. read more

"When it rains, it pours..." This is a second review of Alpine Plumbing. Out of the blue, our hot water tank failed. I sent out the usual RFQ for the work and I called Alpine Plumbing based on the previous assignment. They sent Rudy out the same day for a free estimate. Alpine got us a reasonable price estimate that aligned with the other contractors that I contacted, so I went with Alpine based on the previous experience. Rudy came out as a one man show and knocked it out by lunchtime. Another job well done. read more

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My technician was Edgar, he is such a great guy so kind. He installed a new water heater and some seals. He walked me thru it all and felt so comfortable with him, I can't say enough great things about him! He knows what he's doing. Any customer that gets Edgar is lucky!! read more

Alpine was a huge help at my partner's house. He called and they were able to send a technician to the house within a couple hours of their phone call. Cesar was the technician who helped us out. He was kind and understanding and was able to clean out the drain of the old 1950s tub in the main bedroom's bathroom within a couple of minutes. Thankful for the swift and professional service! read more

Nice guys arrived quickly, helpful, not pushing for additional service. I would recommend. read more

Had a coupon for snaking for $50. They charged me $125 and left a mess in my bathroom. They actually called and refunded my money so I'm happy about that. Thanks read more

Pushy with the sell, super over priced , poses as mom and pop but is commercial. They're so busy they can't come by but they can show up and make time to come by .either you're busy and making time for me to make me appear special or you always had the time and are creating a narrative . Owner Vince (my emails said he's the owner) was who I spoke with but also did not have much knowledge on products they want you to finance so that's not a good impression. Reviews are good but can come off as purchased or fabricated. Competing companies also hustled and increased their prices but still was $2800 difference .thats steep . I did provide this feedback to both Vince and cut n dry restoration for the referral . Cut n Dry I recommend and I know the guy was doing what he thought was a favor to provide the referral and I took it .now I probably wouldn't take his next referral after this . He shouldn't be obliged to drop their name for HVAC /plumbing /halo 5 water filtration unit . Price was close to 9k with halo that was 7,7k I live in a condo. Vince is a nice guy , he's doing what he needs to for his livelihood . I bet he's a good person to be friends with . Competing business said they had to redo some of their work not plumbing related but HVAC. Any business will experience rough patches when expanding service lines . For the price and being a supporter of small businesses I chose to pass on this service for HVAC troubleshooting and removal + installation of new ducting system . One gesture that stood out was the invitation to learn where they can improve and what made my decision . Not all businesses are ago mature for the feedback . Vince did make it comfortable to communicate this feedback to him directly.Unfortunately not all businesses have the privilege to change prices in today's economy . I too am a victim within my financial means and times I'm forced to go with someone less known taking a risk on the work .Sometimes it works out . read more

This review is long overdue, i had a hosebib installed May 2020 from this company, as of today the hosebib still works and i use it to connect a garden hose to water my backyard. I did reach out for a quote on another project recently but the price came back higher than other competitor companies, ill keep this business in my contacts if i have another job in the future. read more

Alpine Plumbing Heating And Air - Hosebib - Plumbing Near Me - San Dimas, California

Alpine was great to work with. We needed someone to come out and connect a gas line to our new grill. Professional on time and good communication. Would recommend! read more

Vincent arrived at my residence in a timely manner. He located the issue for my AC and fixed it. He was professional and helpful . I was extremely satisfied read more

I requested someone to come look at my faulty pilot light unit. I know how to turn on pilot lights so figured it had water build up or needed the pilot module replaced. Shawn came by and was very courteous. He went to inspect the unit and tried to light the pilot just as I did. Then 30 seconds later came in and said he recommends an entirely new water heater. I said we just got this unit a few years ago and he said your unit is 9 years old. Guess what? That was a lie. My manufactured date is 2020 as verified by another company that came and actually gave solutions and REPAIRED my unit. This water heater was 2 to 3 years old and he claimed it was 9 just to get an upsell Then says we can go tankless for $7,000. Those were the only 2 solutions Well another company came by and Rebuilt water heater internal and external parts. New burner and thermal couple as well as a new gas control and gas shutoff. Parts were partially covered by warranty and my water heater is working perfectly again. read more

We had a water heater installed by Cesar and he was great. We had other services done by Alpine plumbing and they had all been excellent, and the water heater installation was no exception. I definitely recommend. read more

Alpine came out and got to work. They had people readily available to help find and detect our leak. Fast and a seamless process. read more

Have used them a couple times at our house and out other house, they were good. UNTIL ... A few days ago we had an issue at the other house,called them out. Tech told me what the issue was and cost,2350 to replace 100 part. Said no and got a 2nd option and quote. SAME job, same partner charged us 600 and did the job on Saturday. Will not use or recommend Apline again. I dont think its the company policy IMO the tech didn't want to do the job so he priced so high there was no way we would agree, if we did he would make a killing. Usually prefer the local companies because they are fair and more reliable read more

Called up Vince on a Sunday and he showed up right on time the next day. He was very thorough with his inspection and was really helpful with explaining what was wrong with our AC unit. He fixed our issue and wasn't pushy with any additional services. Highly recommend read more

Gas valve issue -- pretty simple. The technician said it would take two weeks to get the part, started with the lazy talk then immediately pushed replacing the entire water heater instead, quoting $2,700. That's ridiculous. We did not want to replace the whole unit; we only wanted the gas valve replaced. Instead of giving the customer what they were asking for, he offered no repair solution at all. Once we declined the full replacement, he simply said "okay, have a good day" and walked away. No attempt to do the repair, no effort to earn the business, and no interest in creating a recurring customer. Very frustrating experience. How do this companies stay in business, by upselling and taking advantage of customers that have a lack of knowledge UPDATE- The owner did reach out; however, if his principles of doing business were truly aligned with and reflected in how his company operates, the outcome would have been different. We ultimately purchased a new water heater and installed it ourselves -- $700 out of pocket. It was surprisingly easy with YouTube and AI guidance. Saved thousands. Their quote was $2,700, and another quote we received was $3,500. Paying those prices for a straightforward job simply didn't make sense. They want to upsell 2000% read more