Walking into my first wedding dress appointment, I was nervous and not entirely sure what to…read moreexpect. From the moment we started, Jessie put me completely at ease. She created an environment that felt warm, supportive, and genuinely joyful, and I never once felt rushed or overwhelmed. I felt truly cared for every step of the way. I brought my sister, best friend, and mom with me, and they were all blown away by how thoughtful and seamless the appointment was. Jessie somehow made everyone feel included while still keeping the focus on what I was feeling. When I found my dress, her excitement was so real and contagious, it felt like celebrating with someone who was just as invested in the moment as my own family. The entire team was incredibly kind, the dress selection was beautiful, and booking the VIB experience was absolutely worth it. This was more than just a shopping appointment, it was a memory I'll always hold onto. A true 10 out of 10 experience, made unforgettable by Jessie.

I cannot recommend The Dress Shop enough! After visiting several bridal stores and either not…read morefinding the right dress or not having the best experience, I decided to stop into The Dress Shop as my last store--just to see what they had. From the moment we walked in, we felt so welcome and taken care of. Although I'm sure all of their stylists are wonderful, I was incredibly lucky to work with Isabel, and I truly cannot give her enough praise. She was absolutely incredible. Isabel was so knowledgeable about every aspect of the gowns--fabric, designers, styles, silhouettes, details--you name it. She answered every question we had and made me feel reassured and completely comfortable, more than any other shop I visited (and I visited a good few!). One thing I loved was how personal the experience felt. During my first consultation, Isabel asked about my (then) fiancé, how we met, and details about our wedding day. It truly felt like they cared about me and wanted to get to know my story. I honestly felt like I became friends with them! There was never an ounce of pressure. In fact, it was the opposite--they respected when I needed time to think and never made me feel rushed or questioned my decisions. It was such a refreshing, positive experience. This shop--and especially Isabel--is genuinely at the very top of my list of wedding vendors. I've been excited to write this review since the day I bought my dress! Even after my dress purchase, I visited a few more times to look for a veil, jewelry, and accessories, and every single person I interacted with (front desk, phone calls, stylists) was so kind, encouraging, and helpful. I found my dream dress, veil, and bracelet here, and the entire experience was something I'll cherish forever. If you're unsure where to go--especially if you've tried multiple stores like I did--please visit The Dress Shop. You will not regret it.

The dress my daughter got for her wedding was beautiful and affordable. But I would take it…read moreelsewhere for any alterations we wasted a lot of time and gas coming in for fittings with no progress done to the dress. 3 days before the wedding and still no alterations to the dress she said she could have it done by the next day but we used better judgment and found another place to do the alteration. It definitely caused a lot of unnecessary stress. Your wedding day is a day you will cherish for the rest of your life so I definitely recommend doing alterations elsewhere.

I came across this adorable shop while searching for prom dresses for my daughter. We had a list of…read moreshops to check out & this being our first stop. We had a fantastic experience, tried on 10 plus dresses and loved so many. Patty & her team were very attentive and made our shopping experience a great one. Needless to say we found our dress here, and will return as a customer for future formal dress shopping.

The employees are rude, not helpful and act like you are burdening them by being in there. I have…read morenever been to a dress store where customer service was not number 1!! I would not go back unless I didn't have a choice

Images features beautiful prom gowns in their front window. As a new bride-to-be, I wanted to stop…read morein to see their selection of Bridal gowns since they feature them on their sign. When I walked in, there was no one in sight... I stood there for a minute or two, and then a woman finally came out. I told her I was searching for bridal gowns. She instantly said that they didn't have many in stock and "by the way... when's your wedding date?" I told her I didn't have a date set yet, because i just recently got engaged. She then walked me over to her limited selection of approximately 20 gowns and told me to pick one a size larger than I normally wear. That was one gown. And all of the others said they couldn't be ordered. On top of that, almost all of the bridal gowns had stains on them. I don't know if that was from people looking at them, or if they had been worn before. After I looked for 5 minutes I told the woman have a nice day and I left. As a retail manager, I was appalled by the lack of respect and enthusiasm by the woman working. When a new bride walks in to look at your gowns... Please be a little more excited for her next time... little actions can go a long way.

I want to come on here to let every upcoming bride know when booking an appointment at Becker's…read moreBridal to try on wedding dresses (or any dress for that matter) ASK FOR LAUREN! Lauren has been amazing to work with. She helped me find the wedding dress of my dreams! I told her my vision/budget and she pulled dresses that matched exactly what I was looking for. She is very professional, caring, and knowledgable on all things wedding dress. She will also be your biggest hype woman as well! Wedding dress shopping can be very stressful and overwhelming but Lauren supported me throughout the entire process and made it so much fun which I greatly appreciated. I also want to make it a point to acknowledge the FANTASTIC MANAGEMENT from ABBY. She is professional, trustworthy, and made sure that not only my needs were being met but also others that were at Becker's Bridal. With my mom/friends being out of state and trying on wedding dresses by myself, both Lauren and Abby made my experience at Becker's Bridal worthwhile! Thank you again!

The dresses have some wear and tear. A lot of pilling. You are in a big room with lots of other…read morebrides and their families. You will not get a unique and intimate experience here. I was also surprised to see the dresses were still around $1000+. There is a large selection and the customer service was wonderful!

It started with a pair of over the knee high heel boots I saw in the window of store 39. They…read moreimmediately found my size -- perfect, adorable, comfortable, sexy. But then I needed an outfit, and I had no idea where to start. That's were Mya took over for me. I gave her absolutely nothing to go off of really. She asked about the event (I readily admit I was vague -- runway show with corporate mingling). I gave her my sizes. She asked what styles I liked and could wear, and my answer was anything and everything. I don't think I could have made it more difficult. Here's the impressive part. Everything she brought me I loved. EVERYTHING! Did I need a different size? She had it in no time. When I asked her what she thought, she was honest and gave great critiques. How should I wear this skirt? Mya had an answer. What color should I pair this with? Here's another top to try. All I really went in for was that pair of boots. I walked out with five skirts, two tops, three body suits, and that gorgeous pair of boots. I have never had such excellent service at any clothing store. She picked literally every piece I purchased. And I have never been that impressed and pleased with someone's taste. Mya was amazing! I am without question going back to this store again. If Mya is there, I will walk out with more than I expected and be damn pleased about it!

I absolutely LOVE Windsor and have always found dresses to fit whatever occasion I needed. However,…read moreI took my daughter there to chose a dress for homecoming and another dress for an opera she is attending for school. She fell in LOVE with one dress in particular, it was like it was made for her, she was absolutely beaming, but it was just a tad too small and we felt going up one size would be the best. They didn't have that dress in their store in the size we needed, so the sales girl checked around and another store had it. She asked if we wanted it shipped to their store, took down all my info and said she would get it ordered. 10 days later I've still heard nothing, I called and left a message after about 7 days of not hearing, no return call. So on Monday I call again and leave yet another message (and their recording says I'd get a call back within 24 hours... did not), again no return call. Finally I emailed the Toledo store directly and a few hours later I get a call. They basically admitted they never ordered the dress. In the end we had to scramble to find a dress that my daughter didn't really like, nor did it fit well, but it was the best we could do last minute. It definitely affected her confidence and how she felt that evening. She was so excited about that dress and was crushed when I told her nobody ever bothered to order it (and she ordered it from her favorite sales associate so that upset her too because they had a convo about it) I'm really disappointed because that was our "go to" store for formal/dress wear and I have daughters so it's a place we frequent a lot. I tried to give the benefit of the doubt with Windsor's serious delay in getting back to me due to homecoming season and stores being swamped, but after 2 calls that were never returned and me finally having to send an email to get a half ass apology phone call is just poor customer service. I hate that I have to leave a negative review about one of our favorite stores, but this was really a let down how it was (wasn't) handled. (Toledo, Ohio Store 39)

One of my favorite places to shop. I visit at least once a month and almost always come away with a…read moretreasure. Wonderful selection of high end shoes, handbags, and formal wear. A must see store.

We spent the entire day going shop to shop looking for "the one". We had found some nice dresses,…read morebut had made an appointment with Yes To The Dress as our final stop that day. It should have been our first stop!! Denise knew we were exhausted and she catered to us in every way. While we relaxed on comfy sofas by a fireplace, my daughter tried on dresses that Denise had pulled for her, prior to our arrival. It only took a couple before my daughter said YES to the DRESS!! It was an amazing experience in every aspect!

I bought my wedding dress at yes to the dress and couldn't have asked for a better experience…read more Denise went above and beyond to help me find the perfect dress. She even stayed late to accommodate my busy schedule. This is a much more intimate/personalized experience that I had at any of the other shops in Fort Wayne. You won't be disappointed.

MANY beautifullll dresses to choose from, very kind helpful women that work there that are ready…read moreto help you find your perfect dress. & Great customer service!

I would've done zero stars but I can't…read more On March 15th, my friends and I came in search of dresses for our senior prom. The energy my friends and I had to endure while shopping here was unacceptable and inappropriate. When shopping you want fun and uplifting environment which the staff did not bring. There are no signs, directions were unclear, and they got upset with my group when weren't sure of what to do. When two of my girls were trying on dresses and they needed help their fitting room attendants were no where to be found and since we couldn't help them get into the dresses we had to search around the building for them to which the staff responded with "please sit down" all while yelling it across the building. This entire experience was unpleasant and frustrating rather than enjoyable. Furthermore, one of my friends had been looking online and was informed that they "rarely update their website" so she couldn't even try any of them on. Very disappointed in this experience and based on the prices it wasn't worth our time. You pay so much but get such poor service.