Recently I traveled to Montreal from San Francisco (and back) and needed help getting to/from the airport and into the hands of the Air Canada assistants who assist disabled passengers. I was worried about getting my suitcase down two flights of stairs at home here and then into the airport. I emailed SF City Limo and connected with Sam (the same knowledgeable dispatcher I've talked to in the past) and, not only did he remember me, he assured me he'd send someone able to help with the suitcase. At 4:30 a.m. Omar arrived at my door, WIDE AWAKE and ready to assist me on my journey - what a relief! When I returned, driver Ray, was waiting to make sure I got home and bring the suitcase back up the stairs! I have used SF City Limo on a couple of important occasions. Last Christmas, my sisters and I took a limo to an event in Redwood City, Amir was our driver, we asked him to wait for us for a couple of hours and then bring us home again (which he cheerfully did) and, in May of this year, when my brother and his girlfriend came to visit from Vancouver Island, we asked SF City Limo to take us around to see the sights - that was an awesome day trip orchestrated by Amir (I learned things about SF that I've been erroneously telling people all these years - like where the "Full House" house really is!) - our tour included stopping at the ice cream store in Sausalito! (every visitor to SF has to go over the Golden Gate Bridge!) Here's some important "inside information" - Amir knew where all the bathrooms were so Carol and I felt comfortable all day long! I truly can't recommend SF City Limo highly enough...they deserve many more than the 5 stars allotted above! The drivers are professional and good natured, and seem genuinely interested in making my trips as easy and safe as possible. I feel very spoiled when I ride with them and can't wait for the next occasion to call them! read more

I recently had the pleasure of using SF City Limo service, and it was an extraordinary experience from start to finish. From the moment I booked the service, I was impressed by their professionalism and attention to detail. The booking process was seamless, with their customer service team being incredibly responsive and accommodating. They answered all my questions promptly and ensured that every detail was taken care of, making the planning stress-free. On the day of the event, the limo arrived right on time, and it was immaculate inside and out. The vehicle was luxurious, comfortable, and equipped with all the amenities one could ask for. The ride was smooth and relaxing, making me feel like a VIP. What truly set SF City Limo apart was our chauffeur. He was professional and courteous. Every aspect of [Company service exceeded my expectations. Their commitment to excellence and customer satisfaction is evident in every interaction. I would highly recommend their limo service to anyone looking for a top-notch, hassle-free transportation experience. read more

"Excellent, reliable car service " 5 of 5 starsReviewed 1 week ago via mobile We hired SF City Limo for a transfer from our hotel in downtown San Francisco to SFO. From my initial online inquiry to the driver, everything was seamless and excellent. I tend to ask many questions, but Sophia and Sarah promptly and patiently replied to them all. When I called on site in San Francisco with yet another question, another staff member replied immediately. On our day of travel we received a text ahead of time with the driver info. The driver, who was very pleasant and professional, was waiting for us 25 minutes ahead of schedule. SF Limo is truly a 24 hour operation, always ready to serve. We travel often internationally and really appreciate a service like SF Limo that leaves no room for guessing. I highly recommend their service. read more

I have used SF Limo for three transfer over the past two months and they will be my go-to provider for car service during future visits to the Bay Area. Their cars are immaculate and comfortable. Their drivers are very friendly and helpful. They are always early for pickups so they are ready to go at the contracted time. They communicate with their customers clearly and promptly - I particularly like that they give you a number for sending text messages and inquiries and they respond quickly when texting with them. Lastly, they are very cost competitive with other services. I much prefer them over Uber and Lyft when driving long distances and/or reliability is essential. I highly recommend SF Limo. read more

I don't think that I've ever dealt with a car service that was more courteous and more accommodating than they are. With less than one days notice...on 3 occasions...they were able to get me to and from the airport and they always made me feel like I had been a long-time customer. It was easy to recommend them to a family member with the confidence that they would get the same treatment. I also requested the same driver (Amer) each time! He is a gem! Kudos to you!! All car services should have employees like you do! In these uncertain times, it is very comforting to know that you are being well taken care of. THANK YOU!! read more

SF City Limo took personal interest and was so helpful from the minute I inquired about a private tour of Napa to the moment Cesar dropped us off back at the hotel. When I inquired, the texts weren't working on my end bc I was flying, and Aamer reached out to me from his personal number just to make sure I could get a (very reasonable) quote in time to make plans. We had a perfect day and trip to Napa that was better than the larger tours for basically a similar price. Cesar helped us stop at special landmarks for pics and still delivered us to our appointments on time. The communication here is top notch. read more

For anyone looking for a professional, reliable, and customer caring transportation service. You will find it with SF City Limo. My trip to San Francisco from NJ was stress free from time of booking. From Sam (dispatcher) answering calls, sending up to date text messages to our driver Amir, I was always comfortable my transportation to and from the hotel/airport was worry free. Beautiful Lincoln Navigator and well dressed, knowledgeable driver confirmed you were being catered to. Thank You SF City Limo for your service while enjoying the great city of San Francisco. Would use again on any future trip. read more

Booked SF City Limo for a 10 person group transport from our hotel in Napa back to SFO. The driver arrived early (aka prior to our scheduled 7a departure), notified me by text of his arrival. Got all the luggage (tons) loaded into the Sprinter van and drove us to SFO. Everyone made their flight with ample time for TSA! They enhanced our long weekend Napa getaway by providing great, timely, courteous service! Highly recommend and will use again! Thank for the making the airport transfer for 10 smooth! read more

I was very pleased with the service. Both the dispatcher and the driver were helpful and spent time understanding my particular needs and meeting them to the extent possible on a busy Thanksgiving holiday. The service was punctual and the vehicle was spotless inside and out The driver, Ahmad, was a courteous and personable guy; he loaded and unloaded my very heavy bags and was able to offer specific & useful advice on how to contact the porter service at SFO. A great choice! read more

5 Stars for SF City Tours and Limo Service.We booked them for transportation from Los Altos to SFO. They were polite and patient when setting up the service.... even alerted me to the 10% discount I missed when reserving their services. The driver arrived exactly (to the minute) at the designated time and he was professional, polite and friendly. And..... A Very Safe Driver! Couldn't ask for more!! Will always call them now for our future transportation needs. read more

We really appreciate the impeccable service from Sam (the dispatcher) and Ray (our driver)! From the text letting us know that our driver would be there soon, to Ray's flexibility in picking us up a little earlier than we had originally arranged, everything was smooth, easy and very comfortable! Plus, they had the best prices, with all fees and tip included, so there were no surprises. I can highly recommend SF City Limo! read more

I used them to book a transfer for my aunt from SFO to south San Jose. They were very professional. The driver met her at the terminal with a sign that has my aunt name on it. Their rate was very good and it was posted on the website. It even included the tax and everything so there was no surprises at the end. I paid for it online. They were able to communicate with me through text as well. Great service overall. read more

Great service - correspondence was always fast and all details well explained. They use whatsapp which was such a big help as we were traveling from overseas and didn't want the added expense of international roaming. The car itself is very comfortable and we felt safe with our driver Omar. We have already booked to use them again for our return trip back to the airport - thanks guys! read more

SF City Limo was awesome to work with - I needed to arrange local transport for my teenage daughter who was traveling to San Francisco. Sam at SF CityLimo reassured me every step of the way. He and Omar the driver kept me updated and took good care of my daughter. Service and safety - that's what I needed and that's what I got. Highly recommended read more

Took a car back from a show in Golden Gate Park. It's a zoo trying to get out and it was a god send to have our amazing driver Nick waiting for us. We had a little issue finding each other and i would suggest that driver just shares a pin to facilitate meeting but other than that, it was flawless (made so much better by the heated seats and cold water) read more

Great service, first time using them, and they really came thru -- Text as our flight arrived, text notifying us of their ability to meet us in the loading zone -- Very professional (Amir was our driver for both coming and going); Clean car, much more reasonable than a taxi, and a CLEAN CAR along with GREAT SERVICE -- Thanks -- read more

On time from my hotel to the airport. Bruno was polite and professional and an excellent driver. I felt safe and secure. It was really nice to have a stress free, relaxing drive to the airport. I made my reservations online several weeks in advance from another state and had no problems whatsoever. I would highly recommend SF City Limo. read more

The ride to the wineries was wonderful smooth and timely. We arrived on time and allowed us to take pictures ahead of our appointments. Pickup was prompt and efficient. The traffic was quite heavy but was easily navigated by Aamere quickly arrived at the Hotel on time and safely. Thank you for the service and efficiency. read more

We were very impressed with this company. The drivers are professional and very friendly. Once we landed we received a text message with the drivers name, tag number and type of car. Our experience was great. Booked a round trip and the return was just as perfect. Will definitely use them again. read more