They need to know what they have in stock and an inventory. One guy tells me that he did not have…read morenumber eight red electrical wire when in fact they did after I went to the warehouse to pick up black.

The customer service was great! They really made me smile and feel welcome and showed a genuine…read moreinterest in helping me with my project.

I've shopped Potetz for years and they don't always have the item I need but its quick in and out…read moreshopping when they do. Often they ask if help is needed when entering and I've had help finding items in the past. Evidently, they must really dislike cutting vinyl to not sell any that is right there in stock, with employees available.? They have a sign posted near the machine that they don't cut vinyl after 4, which an employee stated he gets off at 4 as he pushed the button for me to see one of the styles. Not a problem since it was 3:40. I didn't linger or need a complicated order. Just one cut across and I take the whole piece. I turned to say how many feet and he had walked off to go talk to the cashiers. I went over and asked to get flooring cut and one of the ladies said, "We don't cut after 3pm, but I can get you a quote." With the time changed from 4 to 3, it was then past their cutting time so I couldn't buy it. There were no other customers in sight, a couple other employees including the guy who cuts it standing right there. Not that it isn't a task any could do. No one offered to help, and I am not sure why it was an inconvenience or why the end time changed by an hour. I didn't mean to inconvenience them buy going into the store to buy something, so I won't again.

Great people work there and are knowledgeable about what they are selling and always great service…read more Feels like a family store

Not sure where this information came from but this is not true!! P & H Builders Supply, Inc. in…read moreLiberty, TX is open 7 days a week.

From the owner: Potetz Home Center Liberty is a home center offering a comprehensive selection of building…read morematerials, hardware, tools, and home improvement supplies. The store provides products for construction projects, repairs, and renovations. Customers find lumber, paint, plumbing fixtures, electrical supplies, and seasonal items. Knowledgeable staff members assist with project planning and product selection. The center serves homeowners, contractors, and DIY enthusiasts with quality materials and practical solutions for residential and commercial needs.

Thank you to manager Martin, and especially Edward, the asst manager, and the other gentleman that…read morehelped with my Stihl purchase. They all went about answering, finding, and responding honestly to whatever was needed. None of them ever solicited a review/feedback. What a delight to have excellent customer service!

Needed lumber for deck, their prices were better than the big box stores, delivery was great and…read morethe lumber was top notch!

My favorite hardware store. This place has the friendliest staff…read more They make engraved dog tags so if any of our Wolfpack run off, they can call us. Not the cheapest but good value and selection. Most importantly staff knows where and how! Old school is good!

Well, its Over, unfortunately. Jim is retiring and closing Jims Hardware. I own two businesses in…read moreMontgomery and Jim's is (soon to be was) the only hardware store where you could find almost anything. Besides his retirement and seeing the handwriting on the wall, (five (5) FIVE hardware stores in Montgomery within a 2-mile radius), I guess it was time to pack it in. Will miss the "old hardware store feel, the professional, personable, knowledgeable and dedicated employees (Jack is/was THE BEST)! GOOD LUCK TO ALL, it was a good run. David in Montgomery

I never knew about Fischer Hardware before, but was having trouble having some keys copied and the…read moregreat employees at the store did not disappoint. I was greeted by a very friendly employee as I entered the store who asked how she could help me and the employees at the checkout took my keys and went to work copying them. I needed a couple of other items and the young lady radioed an employee at the back of the store who met me as I walked there and showed me the items I needed. I then shopped the aisles as I walked back to the store front and saw a very good selection of merchandise in store. A great experience...I'll be back!

From the owner: we have all your hardware, rv, mobile home needs in the Baytown area.read more