Shadow Roofing is an A+++ company with many years experience. From the very first day that Manny came out to give me an estimate I am extremely pleased with the service quality the competitive price that we received from Shadow Roofing and Manny. Erika in the office is very helpful coordinating schedules and times. The quality of work for my complete new roof is excellent. Chris and the guys on the job were extremely knowledgeable, professional and friendly. They were on time every morning, took their time to complete a job well done, and clean up was excellent. Overall we highly recommend! read more

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It always pains me leaving a less than great rating, but I am committed to maintaining integrity in my reviews. As a first time homeowner, having to replace a roof is a hard pill to swallow. Initial interactions were with Manuel. He came out for the initial site review to provide a quote. I really appreciated his kindness and candor. We discussed all the likely work, costs and options for materials. We decided on the entry-level shingles as our roof is pretty simple, but with his recommendation opted for a small upgrade to the Solaris (cooler shingles). I appreciated the time he took flipping through the shingle brochure and explanations. Quote came in, which after deliberation accepted. Here lies the first issue. The office worker emailed me to select a color for shingle and provided a link. I went back to the brochure and immediately identified the Solaris shingle Emanuel and I agreed on. The office worker replied back that my selection was an additional ~$1,000. Of course I called out the mistake but my claims fell on deaf ears. I could only advocate so much, but the deposit was made and we needed to move forward. Installation day, the crew arrived on time and was very friendly. They didn't require much from me and just mentioned "we clean up daily like you won't even notice we were here". This was a 3.5 day project and each day they did a 'decent' job on their clean up externally. So far I have only stepped on one rusty roofing nail while walking on my lawn. The shocking part to me was the mess INSIDE in house. Maybe it's common sense(?) but being the first roof I have experienced being replaced, you think the roofing company would warn you about the MASSIVE amount of dirt and rocks which would saturate the home. Again, this wouldn't be mentioned but I feel a pre-installation conversation would have saved so much inconvenience. A few days in the project, we notice the agreed wood work was being completed. This is great! What wasn't great was 1. The dozens of nails/screws protruding through the vaulted ceilings, many splitting the beams. Luckily, we called them out in time where they removed them before installing layers. Additionally, the placement of the new wood was far from consistent with the previous design. The crew wanted to cover existing conduit and their reason was "we don't know what it looked like before the removal". If this is ever an issue for a roofer, you would think they would take notes or photos prior. Then came our side door overhang. The damaged wood was removed, but rather than replacing, they choose in their own discretion to completely delete the overhang between the house and garage. The last part of my experience was the worst part for me. Already the cost from original estimate to final bill was about $12k higher. Ouch. I got an email from the office worker that the workers would be completed in afternoon and requested I have a check handed to crew the moment they were done. Remember the dozens of nails/screws which penetrated our roof and into the living area? I called the office to inquire. There was no respect given, but rather I was faced with an unprofessional conversation where the office worker criticized me for attempting to "renegotiate" the completed contract. She (no joke) laughed at me. I'll post the photos I had sent her which she dismissed as "normal" consequences of the installation and not warranted by their company. It literally had to go to me denying immediate payment until I spoke with Emanuel. He did call, and was sympathetic but it does not undo the unprofessional and condescending attitude of the front office worker. Many calls went unreturned, questions unanswered and no attempt at customer recovery. They charged me about $1k over agreed on shingles, installed less roof vents than agreed, made the experience a nightmare and my house saturated in rocks and dust. Next time, warn your customers to cover items. Would have made the post-installation experience much better. Otherwise it looks good--I'll give them that. ** update. This was a 2 star review, but reduced as said office worker finds this review as "Funny". Spending over $30k, you think better customer service would be automatic. Go elsewhere! read more

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The crew is well managed and works quickly and efficiently. They do excellent work. They leave the grounds spotless Their office staff is a pleasure to work with. Their prices are competitive. Highest recommendation. read more

This is the best roofing company in Ventura County. We had two very old roofs that had not been re-roofed for about 40 years. Needless to say there was a lot of work and repairs. Many layers of old roof and tons of wood repair underneath. Shadow Roofing got it done perfectly in a week and worked around the tenants. And afterwards cleaned up everything. And so many other extras like install two skylights and remove and throw away the old gutters. They were just professional and I would recommend them 10/10 read more

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I did not use Shadow Roofing however at one point I was having challenges with the roofing company I contracted with. I called Shadow Roofing to explore the option of working with someone else. I spoke with Erika who took the time to understand my situation and walk me through it. She helped answer my questions and understand what was typical to expect in my situation and what I should be advocating for. She was patient and went above and beyond to help a customer that wasn't even a customer of their company. I wish we'd known about them earlier in our process. read more

Stay away! I was at the house two days before the job and one day after the job, working on the yard. Within those three days an irrigation pipe near the house exterior was broken. They absolutely refused to accept the possibility that one of their crew could have done it, even accidentally. Demanded full payment be hand delivered to their office. We had to have our gardener come out and repair. They also left a number of roofing nails lying point up on the back patio and yard. Also required last minute smoke detector form be filled out and taken to the site in order to clear inspection. Why wasn't that part of the initial paperwork? Makes me concerned that if there ever is a warranty problem with the roof they will deny any responsibility for anything, any time. Manuel seemed like a nice guy while giving the bid, never heard from him since and customer service during and after the job was lacking. Roof looks OK, I hope it doesn't leak! read more

Shadow Roofing - Roofing Near Me - Ventura, California

Our roof is 25 years old and has only had some leaks because of shoddy workmanship when we had some stuff installed on our roof. After repairing water damage and fixing the probable source of the leaks I was still so nervous about possible future damage that I decided to get quotes for a new roof. I read lots of great reviews online about Shadow Roofing and at the hardware store a couple of other customers recommended Shadow. When I called Shadow Roofing I was impressed by how clear and organized this company is in all respects; they are great communicators. I was glad to make an appointment with them and looked forward to getting a quote for a new roof. I was pretty darn impressed by Manuel from Shadow Roofing Company who just inspected our roof. His verdict: "these are 50 year presidential shingles and you certainly don't need a new roof." He gave me very specific recommendations about fixing any suspect areas. As Manuel departed he said "Call me if you have any problems." read more

We needed a new roof becuase we wanted to add solar panels to our house and our old roof was not in great shape. It was 54 years old and consisted of the original shake roof and two asphalt roof added over the years. I called their office and talked to Erika who was very helpful and set up a time that Manuel, the owner could come out and look at the job. He showed up at exactly the agreed time, answered all my questions and gave me a quote. I decided on a fairly nice asphalt tile, the Presedintial TL series. Even though it was one of the more expensive roofs, I felt the quote was fair and we agreed on the deal. I dealt with Erika again in the office and she arranged the dates. She was again helpful , especially since I had a specific time frame needed. Tearing off a 3 layer roof creates quite a mess and I was pretty freaked out by the process, but the team at Shadow did such a good job I was very pleased. The cleaned up the mess completely. They then installed the new OSB reflective board, Titanium UDL underlayment and shingles. The complete job took just 2 days and the team of skilled workers were hard working and professional. Sal was the foreman on the job and Manuel came by several times each day to check on the progress and answer my many questions. I would highly reccommend this company based on the quality of workmanship competive pricing. The were a pleasure to do bussiness with and it was obvious that the team members had decades of collective experince between them. I will post some pictures before and after but I did not get a good enough picture of the finished roof and will come back and post it soon! read more

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Professional, efficient, friendly, reliable, and did a fantastic job retiling our roof (just in time before the massive rain storm...). Highly recommended! read more

We had two companies bid our project. Shadow's proposal content was comparable to the other company, but their price was significantly lower. The staff was easy to work with from choosing a perfect roof color to bidding to project completion. We expected some repair work -- our house is 70 years old and had 5 layers of roofing in some areas -- and the price change for that work was beyond fair. Shadow's communication was prompt, clear, and courteous, and the crew was hardworking and polite. Our landscaping was respected and protected, and the work area was thoroughly cleaned up at the end of each day. Our new roof looks great. We highly recommend them. read more

Shadow roofing replaced the roof on our A-frame house in Oxnard recently. They were very prompt and reliable in coming to give us an estimate, scheduling the work and completing the work as planned. The worksite was well-organized and completely cleaned up at the end of the job. The office was efficient and responsive. read more

What a great, unexpected experience I received at my home from Shadow Roofing. Manual was great and detail when I met him on the project. The team showed up the day of the job clean, professional, towing an out house so they didn't have to use my toilet, who does that? Clean quick job, will definitely only use them in the future. read more

This company is always responsive to their client's needs. Friendly, helpful, fair price and top quality workmanship. We have used them several times and each job was seamless regardless if it was maintenance, repairs or a RE-roof job. Thanks you Manuel and Erika for a job well done each and every time read more

Flaky Bunch! I had an appointment with these folks and they never showed! We set it up a week in advance and called to confirm the day prior. I waited for 45 minutes and called twice. Never call me back. They may do great work but I will never know... read more

Shadow Roofing was recommended to me by a family friend who is also a contractor. From my first the first phone call to the last follow up after my project was completed they exceeded my expectations. The start date was a little further out than I had hoped, but that is a good sign when working with craftsmen in construction, it means that they are in demand because they are good at what they do. Manual met with me and gave me the project options that I requested in his bid, without any of the high pressure sales tactics and up selling for additional services that the other project bidders had subjected me to. He was honest, open and plain speaking. He explained everything so that I would have enough information to make the best choice for me. The materials used were top notch and Certainteed was the brand that I preferred. The crew that worked on my roof was professional, respectful, on time and tidy. They swept up everyday. The foreman was informative and very good about keeping me up to speed on everything that was going on. That leads me to the best part of working with Shadow, the office manager Erika. She was terrific. She answered every question and concern that I had and if she didn't have the answer she found it and got back in touch with me ASAP. She even emailed pics of the projected appearance of the house with each different color roofing so that I could make the best choice. She made the entire process as easy as possible. The roof looks great, any and all repairs were made, and the project was much less demanding and intrusive than I had expected. In a nutshell, Shadow Roofing exceeded my expectations at a very fair price. I cannot thank them enough. read more

was introduced to Shadow from our general contractor when we did a remodel. Since then we have used Shadow for all things roof related..roof refurbish and recoat, skylights, vent replacement. Manuel has a great crew...honest, skilled, responsive and reputable business. Highly recommend. read more

We were very impressed by the Shadow Roofing team. From start to finish the company took care of us. The guys arrived earlier than the start time and began to work with a vigor! Immediately we saw a team that operated with precision and proficiency. Their break for lunch was exactly at noon. The scheduled one day job was completed before dark. They removed two layers of old roofing and honestly repaired what was needed without gouging the bid. We expected the repairs and felt the extra charges were very reasonable. They took great care cleaning up as they worked and at the completion of the job. Now having a torrential rain season after years of drought, we are thrilled to have a beautiful roof without problems. I found this company on Nextdoor. Their bid was the best of five. We have added our experience there as well. We will recommend this company to all who ask! read more

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Shadow Roofing was fantastic. Of 3 bids theirs was the lowest by about 15%. The guys were great and cleaned up completely. The project took a day longer than the 2 days they had originally planned. But the price stayed the same- and the work was great. I highly recommend them. read more

I don't usually write reviews in Yelp, but I have to say that I was very impressed with Shadow roofing and their staff. I had a project that was time sensitive because of incoming rain. To say the least I was stressed. Manuel said that could get it done and they did it. On TIME and on BUDGET. There were no extras, no hidden charges, no delays. Thank you Shadow roofing. You definitely deserve the Five Star rating!!!! read more

I can't speak to the quality of Shadow Roofing's roof work because I was never able to get that far with them. They were recommended to me so on 9/5/17 I called them and scheduled an estimate with their roofer Manuel for today, Friday 9/15/17 at 1pm. After getting off the phone with them, I emailed the property manager for the house I own that needs roof work and invited him to join me at the meeting with Manuel on 9/15. I then scheduled three additional appointments at the house for that day since I was already going to be there at 1pm. When 1:45p rolled around and Manuel had not shown up, I called Shadow Roofing to see what time they thought he would make it. The receptionist said she had no record of an appt for today and instead had it down for Mon 9/18/17 at 1pm. I informed her that my house had long been scheduled for termite tenting on that day so there's no possibility that the error was on my end as it wouldn't ever have been possible to meet then. She did not apologize for the error and stood by her story that 9/18 at 1p is what they had scheduled. Because I have heard good things about Manuel, I asked her when we could reschedule. She told me not until 10/2/17. As I am preparing my house to be rented asap, it is not possible for us to wait this long for a roof work estimate. When I asked her if they could try to get him out sooner since they had not come today as scheduled, the receptionist informed me that they were not interested in my roofing business anymore. Really? First of all, you don't know how much roof work I need done or how many properties I might own. And secondly, my property manager manages 40+ properties in our area so I find it surprising that Shadow Roofing would not be interested in my roofing business....or that of potentially many new customers via my property manager and other word of mouth leads. I feel badly for Manuel, I really do because he might be a great roofer and a great person....but having someone on the front lines who treats interested customers like his receptionist treated me is something he might want to reconsider. Is a quick and sincere apology for a scheduling error worth potentially thousands of dollars every year over many years? Apparently not to Shadow Roofing. Find another roofing company that values your time and appreciates your business....I already have and they are coming today at 5pm. read more

Manuel from Shadow is great, came out and gave us a very reasonable estimate to repair my concrete tile roof. He was honest and said it might be a few weeks before I get to you. After 3 weeks, I called the office and Manuel came out the next day to handle the repair. He's knowledgeable, dependable, and did the job I needed... I highly recommend Shadow Roofing. read more

Shadow Roofing just completed a repair on our home and we were so happy with the result! Always a worry trusting a new contractor for a job as important as a roof repair. The job was on schedule and, although the damage was much greater than we anticipated, the work was completed according to the bid. Repair site was cleaned up beautifully. Quick proof of insurance too. Manuel and Erika were terrific! read more

One day roofers more like it....WOW!!!! I'd post pics but I didn't have TIME to take any LOL, I'll post a pic of the finished job later BUT GET THIS 6hrs to re-roof my roof, the cleanup STELLAR, the professionalism equally STELLAR. Not only are they fast but fair too VERY fair MORE than fair. I had to cancel on them thus losing my deposit of 1000.00, a contract is a contract, I wouldn't have it any other way, when I called a month later to lay down another deposit they honored the original agreement.......I was FLOORED and so very grateful for that level of customer service even though I wasn't quite a customer yet. Hands down without question I'd hire them again to do my roof 30 yrs down the road, I highly recommend this company the crew is OUT OF THIS WORLD good. Polite, attn to detail, hard-working and HONEST (I left my house completely open to them for the restroom use) you cannot find a better family-owned company than Shadow Roofing. Thank you for a STELLAR and LIGHTNING FAST job. Erika, the QUEEN BEE behind the crew STELLAR customer service, Thank you. read more