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    Quality Windows & Doors

    3.8 (124 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Quality Windows & Doors

    Door installation

    Glass door installation

    Glass fixtures or furnishing installation

    13 More Services

    Glass shower enclosure installation

    Mirror installation

    Window installation

    Window or door screen installation

    Window repair

    Window or door screen repair

    Glass door replacement

    Glass fixtures or furnishing replacement

    Glass shower enclosure replacement

    Mirror replacement

    Window replacement

    Window or door screen replacement

    Skylight installation

    Quality Windows & Doors Photos

    Recommended Reviews - Quality Windows & Doors

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Reviews With Photos

    Josie T.

    We needed a custom screen door made. We went to this shop. They insisted that we are not qualified to measure the opening correctly. We agreed to pay them $65 to come and measure the opening. The guy who came out to measure claimed to have 30 years of experience. When the door arrived, it was 2 inches too short and 2 inches too narrow. Pictures are attached, you be the judge. When we reported this problem to Quality Windows, the manager there started immediately yelling that we don't know how to install the door. No matter how you install the door, a 30x76 inch door can NOT cover a 33x79 inch opening. It's not an issue of installation, it's an issue with the moron who measured the opening in the first place. Very dishonest business and a very dishonest and rude manager, Espy Alvarez. This business should NOT be in business. They might do OK work, but when they make mistakes, it's the customers fault and the customer's job to pay for it.

    Dog opening screen door by herself
    Julie Z.

    I had to replace a screen door that my dog ran though. They were quick and did a great job. My dog is seriously stupid and has ran through the screen door about 4 times so I've purchased several screen doors from them. This last time they recommended a pet guard. Man I wish they had told me about that before. She was running through them cause she couldn't see them! But with the guard on it she can see it and hasn't had any issues. The problem is she can open the door so this one is mangled all to hell but it's lasted well Over a year. I'm due for another screen and I'll definitely be going back to them for a replacement.

    Front window, Before
    Deidre M.

    Our 93-year-old home had the original wood framed, single pane windows when we bought it 17 years ago. We could only afford 1/2 of them 10 years ago but needed the rest replaced. Quality Windows provided a free estimate and warned us that supply lines had long backlogs of up to 12 weeks. They exceeded our expectations due in large part to Maham, a manager there, but the installers, Ismael and Pedro, were pretty great too. Maham made calls to her contacts at the production site to push my delivery and install date. In fact she called me to ask if they could install early! I said "of course!" My windows look so nice! Thank you For some reason Yelp is not uploading all my pics...sorry.

    This is a review about their Oxnard location. However, based on their website, it's the same business with multiple locations, so I am leaving the review on both businesses. We ordered a custom screen door from Quality Windows and Doors. They insisted that their technician needs to come out and measure the opening at the cost of $65. We agreed. The technician came out and measured the door incorrectly. The technician measured the inside frame rather than the outside frame. This is wrong by ALL industry standards, and causes the screen door to cut into the door passageway. When we contacted the company about this, their position has gradually shifted: 1. First they claimed it's because we don't know how to install it. 2. Second, once I sent them pictures of the door not fitting at all, they claimed that we were trying to trick them by holding it next to a different door opening. 3. Once I made a video showing them the door opening and how the door didn't fit, they instantly changed their position to saying that it's supposed to fit into the door frame and cut a portion of the door off, that's just normal. We consulted with a contractor friend of ours who has actual 30 years experience, not just claimed 30 years experience, and this is a) not at ALL needed, and b) not at ALL standard, especially in a laundry room where the width of the door is critical to be able to pass laundry equipment through said door. Even if installing the door into the inner door frame was acceptable, which it is NOT for the reasons stated above, the door it self doesn't FIT into the space because it hits the handle of the main door. It simply CANNOT be installed that close to the main door. Again, a person with actual 30 years of experience, as claimed by the companies tech, should have spotted this issue immediately when measuring the opening. At this point we were insulted and treated with extremely levels of rudeness by someone claiming to be the business owner. These people take advantage of unsuspecting home owners. Don't believe me, just look at the complaints against them on Better Business Bureau. In one case they even installed a fake Milgard window and when the customer complained, they claimed that they told the customer about it in the show room. The customer denied this happened. I believe the customer because several representatives of this company lied to me directly. Just read the complaints, it's both funny and sad to read. While negotiating with the company I made a video, you can see it here: https://youtu.be/iURy9aWcalM

    This is how I received the door very dirty and miss handled
    Jorge L.

    Wish I could something positive but this whole time dealing with Quality window been a nightmare. Not only did it take almost 9 months for completion sliding door installation but it wasn't what I agreed with when I place my order with sale rep. Communication with installation manager has been horrible and now none excitant. For anyone reading this please do you research and find some other then this company you sure be very disappointed.

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    1 year ago

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    Page 1 of 4

    Ask the Community - Quality Windows & Doors

    Do you do window installs in Santa Barbara? I have two 118 by 83 and four 48 by 48 and six 22 by 78.5 (estimated measurement) windows/sliding door needs to be replaced. Would you give me a quote if you do Santa Barbara. Thank you.

    Hello, yes we do window installs in Santa Barbara. You can go into the showroom or call 805-564-7600 to set up for us to price out your project. You can also send me your telephone # and I will help you personally.… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Quality Windows & Doors

    I went in to get a new screen made and the service was both fast and friendly Victor was really knowledgeable.

    Mentioned in 7 reviews

    Read more highlights

    The Window Factory - Request a free in-home consultation today! https://www.thewindowfactory.com/consultation

    The Window Factory

    (79 reviews)

    I very much regret choosing The Window Factory for my relatively-simple window changeout…read more The Window Factory (TWF) finally completed work for a 12-week contract signed Jan 17 on Oct 29 -- 40+ weeks, 34 of which were due to TWF's mistakes that they "take full responsibility for". Eyal's false claim in his response to this review that "we fixed it" is based on TWF's claim that the discount provided at the time of contract signing to induce me to sign means they can take any amount of time to complete the job. Therefore, completing the 12-week job after 40 weeks while providing zero compensation for the delay is "fixing it". Presumably TWF believes they are entitled to take any amount of time to complete your work if they give you a discount as well, even if they "take full responsibility" for the delay. Communication with TWF was abysmal, including (but very much not limited to) 4 ignored emails and 2 ignored phone calls leading up to my original review. Eyal finally responded only after I posted my review and offered me $250 if I would remove that review, though TWF offered nothing in compensation for being 34 weeks late if I would not remove the review. I suspect that may be a good indication of TWF's priorities. James (sales person) was knowledgeable, friendly, and helpful, and that demeanor in the sales meeting was a substantial deciding factor in choosing TWF over a competitor with an offer very similar to the discounted offer I was provided by TWF. He continued being helpful up until recently, addressing communications and operations roadblocks surely outside the main responsibilities of a sales role. Unfortunately, James does not manufacture nor install the windows (of course), and I found those aspects of TWF to be unacceptable. Remember that your full experience with TWF will not be solely with James.

    The Window Factory did an excellent job replacing my two sliding glass doors and one kitchen…read morewindow. James, their salesman, came to my house and walked me through the process and my choices for window and sliding glass door replacements. James even met me at the warehouse to look at samples. I was replacing "French style" sliders and a window with a more open concept "prairie design." The windows looked remarkably high quality. And James was very professional, detailed, and gave good explanations of the process and timeframe. A sales rep. from another window company came out to give me a competing bid and he fell short of James' caliber. Later Francisco came out to do a detailed measurement, and he was the lead man in charge of the installation. He was friendly, informative, punctual, and answered all our questions. At the arranged time, Francisco's team came out, each with their area of expertise. We watched the process which took about ¾ of a day from start to finish. They took out our old doors/window and installed the new ones. Then the detail guy did a fantastic job of professionally finishing each door and window, so they are very aesthetically pleasing. Then the crew cleaned up the area well before leaving. All of them were genuinely nice and respectful of our property. The windows and doors look wonderful. They open and close freely. The kitchen window slides both ways. And my home looks more open and modern. It's like the backyard is part of our home now. I definitely recommend the Window Factory. The renovations made a huge difference in my home and were a very good investment.

    Quality Windows & Doors - windowsinstallation - Updated May 2026

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