lived here for a year. overall a good experience. i moved to nola during covid and needed a safe…read moreand secure place to live. tbh, if it wasnt for covid i would have tried to live down near the city, but nothing has been going on there for over a year now, so seemed kinda pointless. make no mistake, bella ridge is def not nola living. you are pretty much in a middle of a industrial area living here. for some, getting away from the city is a good thing, but just keep in mind the location. the rent when i moved in was fairly low, about $1200 for a nice one bedroom. it has risen in the last year about $200-300 a month. so you are starting to get up there in price. the units are pretty nice, decent size with updated appliances. the staff is excellent. i had zero complaints, esp with the maintenance team. they respond almost instantly to maintenance requests. the community is okay. def a mix of diff types of people. try to get a 3rd floor unit because alot of noisy and loud people and you can hear everything through the walls. one thing i noticed is a decent amount of sports cars reving engines and speeding throughout the complex. also, an insane amount of pot smoking. sometimes the entire complex smells like a pot dispensary. ample garage/parking space..never really a problem to find parking. security is decent, but there have been several issues while ive stayed here. management called in a security guard for a week or so after one of the incidents and installed cameras on the gates. but overall i would say its a safe place to live. the main issue, and this out of managements hands, is the massive construction project literally right outside the gates. non-stop loud construction, and i believe it will last for years. i got lucky to get a place on the other side of the complex but if you do a visit here make sure you do it during a week day to hear and see the construction (they work on weekends too sometimes). this has basically rendered the gates a mess to get in and out of and also insanely loud at the pools and the one outdoor common area. also a giant poop plant is right outside the property so you will smell warm turds parts of the day when the wind blows right. there is also a beach volleyball place right in back of the complex which gets very packed at evenings and they blow whistles until after 10pm. can get annoying. also a confusing aspect of the property is that even though it appears as one apartment place, it is split into two different complexes (bella ridge north and south). im sure there is a reason for this but its kind of weird and awkward. for example, i actually live closer to the south pool but i cant access it. i can only access the north pool. you can also only control the entry gate for your complex. so many times someone came to the wrong gate and couldnt get in so had to call me and i had to get them to drive to the other gate. this should def be corrected as it is not an amenity, but simply an access point. supposedly the south units are nicer, but i def wouldnt pay more to live there esp since it is bordering the construction zone now. overall i would recommend living here if you wanted an escape from the city and are willing to deal with some of the annoyances. every apartment place in the world has annoying tenants and minor issues. i didnt ever encounter anything so negative i wouldnt recommend bella ridge. its unfortunate about the construction, but you would just have to see if it all balances out for you in the end. i am moving out of state, but if i had stayed, i would have probably tried a spot down near the city now that things are picking up a bit.

Moved in two years ago and it started out really good. Recently there has been a change in…read moremanagement and it has been problematic since. Dumpsters are constantly overloaded with garbage spilling out of them. Trash is all over the stairwells. Neighbors are grilling in the parking lot. It took two weeks for my maintenance requests to be completed as they stated they were not staffed. The complex is filthy. They stated that I changed my locks that were in fact never changed. Upon me calling the office Emily was very dismissive and rude.

We rented the corporate apartment for 2 months. We were impressed with Adriene and Jessica's…read moreresponsiveness to our questions. We echo the greatness of the repair, the groundskeepers, and the maintenance: especially free a.c. filters and upkeep of the fire extinguishers. So easy to live there.

Very cheap when it comes to repairs and replacing appliances. They're currently fixing the outside…read morestairwell in my building after months of it being unusable. There's damage INSIDE my apartment due to it. I don't see why there should be any damage inside while outside work is being done. Cheap labor gets you cheap repairs. I've also been told that dishwashers aren't meant to wash dishes, just to sanitize them.

I lived here for 3 years. The apartments are beautiful & spacious and the grounds are gorgeous. I…read morewould not choose to live here again for these reasons: 1. Noisy neighbors. For 3 years I had two noisy residents below me. The second set of residents were the worst. One was a musician. He would yell & play music loudly at all times of the day & night. I would complain, sometimes multiple times a day. For a full year and a half I just had to endure the noise, because all they would do is send warnings, which were ignored. Even worse was when he started getting louder as they learned there were no repercussions. It made for a horrible living situation. 2. Appliances. They were old & didn't work well. The washing machine usually required to be run at least twice to get a load clean. Same thing with the dishwasher. I stopped using the ice maker in the fridge. The water line had growth in it & no matter how many batches you threw away, it persisted. The oven had seen better days as well. 3. Poor business ethics. This was the worst. Entergy did not transfer the utilities back to Palmetto Creek for a month after I moved out. They had no record that I had requested this. I requested reimbursement for the time after I moved out of Palmetto Creek from 1st Lake. The bill showed that the last prior reading was on my move out day so this should have been an easy request. Instead I got someone calling me telling me that they weren't going to pay despite acknowledging that they used the power for the entire period that I was requesting reimbursement. Too bad, so sad was their attitude. This is very poor business ethics & theft of utilities. The person I spoke to was incredibly unprofessional. 4. So no, I will not be giving them good reviews or recommending them to my family, friends, or coworkers as requested. Steer clear of any 1st Lake property. I wanted to add as the response makes it seem that they actually care about their residents. I was told by the man that called me "I guess we won't go out of business", when I told him how unethical he was. If you want to stay where they don't care about their business ethics as long as they make money: stay at a 1st Lake property.

I just recently moved away but when I tell you the apartments were everything, so nice and…read morespacious, the granite really added on to how beautiful it was. Tonya and Brandy are truly the best leasing agents around and all the neighbors were so nice and kind! Go check them out. I also felt 100% safe which was a plus.

Kenny is probably the most amazing caring and lovable managthat makes the apartment feel like home!…read moreeveryone is welcoming and it just feels like a family! Best place to live

Proceed with Caution -- Worst Rental Experience I've Ever Had…read more Out of many years of renting across different states and cities, this has truly been the worst nightmare of an experience. I do not recommend Clearcreek Water to anyone considering making this location home. From the beginning, there were constant red flags. The person now acting as "the head" of this property is cruel, dismissive, and unprofessional, often behaving as though she has a personal issue with tenants. Heal that, "ma'am".. Her demeanor made the environment feel hostile and unwelcoming--definitely not a good fit nor look for residential leadership. For context, I've lived at other 1st Lake communities and never had an issue until I came here. Complaints from myself and other tenants about loud music, suspicious visitors, dog feces, and even strangers knocking on doors were routinely ignored. Even more concerning, weed smoke in the buildings was never addressed, despite repeated complaints. Contrary to being told that "weed is in", there are definitely complexes that enforce NO SMOKING or one may face eviction --to add, for someone with asthma, I was forced to use a prescribed (Dec '24) ventilator nightly just to breathe--this alone should have warranted urgent attention, but it never did. At move-out, my family and movers discovered visible mold on the air vents, which I later found had already been reported in previous online reviews. It was disturbing to see that this issue has been repeatedly overlooked. To top it off, I confirmed my final rent payment amount in advance--both in person and via email well ahead of move out --yet I later found out there was a mysterious, unexplained charge added to my account. I was also contacted by clearcreek for a forwarding address which was written on the move out notice, that I HAVE A COPY OF .. you have my phone number but not my file? So, where did you retrieve the # from?! Stop it. This kind of shady, unethical behavior is unacceptable, and when I contacted corporate, they had no record of an issue or even a reason for why my forwarding address had been requested. How is that so? How couldn't corporate (the entity that the "head" stated NEEDED the forwarding address) locate a concern by my name or phone number? This is wild and low, wow. Y'all dropped the ball--anywho, I was advised by corporate to reach out to Cindy Hart, the Regional Vice President. If anyone else needs to do the same, the corporate number is +1 (504) 455-5059. She should be back in office on Monday 6/30! She's also on LinkedIn. Thankfully, I've since relocated to a much better complex, where the leasing agents are professional, kind, and genuinely invested in the upkeep of the property and us, as a community (they recently facilitated a pizza party for us, a pool party, and meet and greet, all in ONE month; next events are slated for next month ) well after the lease is signed. It's a night-and-day difference, and a reminder of how poorly managed Clearcreek Water really is. Please consider THIS your warning: save yourself the stress, health risk, and frustration. This property may carry the 1st Lake name and "appear" to be the one, but it doesn't reflect the standards they use abide by. & remember this, "person in charge", you will never win when you play dirty--shame on you. With that, I recommend none of the properties based on who they hire to serve the community! ***No need to say, "reach out", I did that. Oh, (prospective tenants) when you reference my review and others, there won't be any accountability or honesty, they'll tell you what you WANT to hear so that you can sign! I simply won't stand by knowing I paid my dues throughout my stay and allow them to behave in this despicable disgusting manner. All in all, in my new place, I'm finally at peace and can SLEEP throughout the night... ALSO, here I can accrue points that go towards rent! Definitely more bang for my pretty bucks and aligns with my lifestyle choices! Peace out!

Living here we have been treated with great assistance as they care deeply about the needs of their…read moretenant. front Office assistant always helps to the best of her abilities as quick as possible. I would highly recommend these apartments to other residents in different areas

staff is always helpful at getting any request taken care of in a timely manner. happy to renew my…read morelease again!

Ugh ok here we go. I'll try to keep this as factual as possible. Now I will acknowledge that part…read moreof my frustration is a desire for bigger space, but, I got here Feb 2020 and the rent has gone up $35 and I have a 1 bd 700sqft. Not bad but I am squished. The kitchen is too small to function. The dishwasher touches the opp cabinet and so does the fridge door. My dry foods are competing for space with pots and pans. I have bought 2 additional things to free up cabinet space but it just won't do. That one cabinet in the bathroom is just not enough. That's an issue because even on a 2 bedroom, these features won't change. I can't imagine another persons things. Much less paying more money over $1000 for just an extra room. I considered it. Odd closet setup with no light. My dishwasher leaves more ick on my dishes than when I put them in. The pool is not cleaned enough or correctly, my s/o got a nasty ear infection right after swimming recently (it's august). Maybe the rain throws it off idk but he was not ok and I was about to take him to the ER. The tennis court, that your key fob doesn't open requires one key that you have to go get from front office,is torn up to a point it could cause injury. I have had several issues with my dryer and AC in the summer. With the dryer I had to ask for a laundry card the second time it broke, it wasn't offered at all. I just hate the amount of maintenance that was needed in just 2 yrs and I'm only here half of the time. Maintenance people are nice and polite they always speak. The walls are thin in all directions. I deeply apologize to my elderly neighbors for what you may or may not have heard . I digress. The price and location is great but only for a starter apt. Not for an adult millennial desperately needing a house & upgrades. I would love for this property to keep up amenities so my money isn't going to waste.

Avoid, shady business practices. Was told when I moved in if I stayed half my lease I could get out…read morewith a penalty. Was told I had to give a 30 day notice. While living here for two years I guess they changed both of those things without informing and burnt me on both a two separate times. Walls are paper thin. Cheap price, you gets cheap place with unprofessional staff and nickel and dime business practices.

I would strongly suggest against living here if you are a young female. I lived here for a year and…read moreof course expected to not get my deposit back after reading reviews and also knowing how these big rental corporations work. I had a friend who worked as a property manager for 1st lake who told me that the less deposits back the bigger the bonus for the property manager at the end of the year so they will do everything in their power to keep it. This is factual information I was told directly from someone who works there. They tried to pull one over on me claiming that there are stains in the carpet and they have to replace it, so they are taking my entire deposit. I will be fighting this in small claims court. They don't know how I am and who I know. I am in grad school for this stuff infact. Another very creepy and unsettling note was, I lived at Magnolia Creeks in Harahan and AT LEAST. 3 times had the maintenance guy "accidentally come into my apartment, once while I was half naked. Literally not just knocked on the door, this guy had keys in my door, coming in.. How do I know it was no coincidence? This is a huge property, if you know anything about the creeks, it's massive. I had a best friend there, and I asked a few neighbors if this had ever happened to them and they said no. This guy is the ultimate creepster. Always saying he made a mistake in coming to my apartment, On the third floor... seemed very weird to me. One time he even goes "oh I'm sorry baby, I came to the wrong place." Yeah, no crap. This is the third time you did this.. I kept reporting it to the management and they would apologize. Stay away from the creeks if you are a young female living alone!!!!!

Magnolia Creek apartments are around everything. I love that it's close to the Elmwood Plaza, AMC…read moretheater, the 10, and a small mini mall. The grounds and the staff here are great too. The greenery of the grounds are awesome too. I love the fireplace in my apartment... even though I will probably never use it. The closets are huge and the bathrooms are good sizes with enough vanity space.

Not willing to work with you at all on moving in.. for just a one bedroom, shouldn't be that hard…read moreto work with and with real estate & property mgmt going up overall makes this one especially a hard stay-away!!!

I have lived here 2 years and this is by far my best apartment experience. Clean, quiet property…read more Helpful, available management. My very few maintenance issues were dealt with quickly. I would stay another 2 years if i wasn't moving to Texas.

Prior to this month, I would have given a GLOWING review to this property, I have loved living here…read morefor the past 4 years. HOWEVER, after months of contacting them about needing the lease rates for when my lease ran out in April so that I could determine the length I wanted to sign, I finally received an EMAIL not a letter on the door or a phone call on MARCH 24TH. I responded on April 4th that I wanted to do a 5 month lease only to be told that my lease had been auto renewed on the 31st for 12 months and that there was nothing I could do but pay an extra month rent to break the lease. Mind you I was NEVER told that I had to respond by the 31st of March by ANYONE ANY of the MULTIPLE times I contacted the manager. Rachel in the office was rude and laughed at me when I asked why she didn't give me a call after sending the lease rates since we had been communicating. I then tried to get in contact for THREE WEEKS with the regional VP Randy L'Hoste just to be told that it was "in my lease" and that one week was plenty of time to make the decision. Despite the fact I was the one who had been proactive about this the WHOLE time, it's somehow my fault they took forever to give me the info I needed and then didn't tell me it was due in a WEEK. Be very wary of this place. They are scammers and grifters who will try to pull a fast one on loyal, model tenants who have been there for years.

I have lived there for seven months and it has been a great experience. The staff is friendly and…read moreunderstanding. Every thing in the area is close and the grounds are always clean. Thanks for a great living experience.

When I was looking for an apartment, I wanted a place close enough to New Orleans's Central…read moreBusiness District (CBD) because that's where I work but far enough from the crime and drama of New Orleans. Citrus Creek Apartment West came up among many. I chose this apartment complex because of word of mouth reviews. I work for one of the biggest companies in the world and it turns out many of my colleagues have stayed here at one time or the other and they all gave Citrus Creek West five stars. I went with their recommendation and I have never regretted it. I have renewed my lease four times now because they just keep getting better. Let me list some specific things I love about this amazing place: 1. Proximity to New Orleans - French Quarters, CBD, City Park, Audobon Zoo etc are between 15 - 20 minutes away. Even on bad traffic days, which are rare, it's never taken me more than 30 minutes to get back from the CBD. 2. Walkability. You can survive without a car! There are restaurants, coffee shops, and many other stores within walking distance. The Post Office is within walking distance as well. I've not tried to walk it before but even Walmart isn't too far. It's walkable if you have the time. 3. Fitness. There is a 24-hr fitness center within the complex. Again, you don't have to drive to the gym. You can just walk there and it's open round the clock! The fitness center has the basics. Unless you are an Olympic athlete or an NFL player, the fitness center is OK. There's also a 1.6 mile walking trail that wraps around the apartment complex. I am lazy but seeing people on the walking trail motivates me to do a few laps a couple of times a week. I attribute my being in shape - I'm handsome and athletic - to staying here because the place kinda forces you to be physically active. Oh, the aesthetics of the lawn and general surrounding too has its own salubrious effects. (NOTE: "Fitness" alone should make you try out this place. Your health will receive a boost.) 4. Management. I have talked about the hardware - proximity to work, walkability, fitness center, beautiful lawns and buildings. Let me end my review by talking about the software - the management process that brings all these together. The manager, Tiffany, is great. Tiffany is the best of an impressive cast of managers I have seen come and go in the few years I have spent here. She and her two wonderful office staff are responsive, caring and the best housing professionals I have ever met. I recommend Citrus Creek West apartments without reservation.

Maintenance is a joke!! Repeated maintenance orders for the…read moreSAME issue. No updates unless you call the leasing office. There is no way it cost $1607 a month to live here. Rent was due today, you give them your money & they don't do ANYTHING IN A TIMELY FASHION! WET CARPET soaking wet MULTIPLE TIMES due to a leaking AC... leasing agent (Veronica) act like it's your issue & you're overacting. Dryer has broken MULTIPLE TIMES, no solid solution. The laundromat charges $8 to wash & about another $8 to dry 1 load(multiple cycles to dry--only runs for 17 minutes at at time) WHY WOULD I WANT TO PAY ANOTHER COMPANY TO DRY CLOTHES WHENEVER I PAY FOR A WASHER & DRYER MONTHLY. I recommended this apartment complex to my friend moving into town.. that has been rescinded. OVER IT. DO NOT MOVE HERE. (Mind you I live in a "premier" building) & don't ask me to contact y'all! You see my last name, look me up in the system.