I have been using Yelp's Project Bidding for services that I need done to my house and I would…read moreencourage you to use it as well. If you need a repair or installation of some kind, this gets you some results and communication with companies quickly. I bought a house in Rural Hall (north of Winston Salem) and it is not connected to city sewer and instead uses septic. Well since I was not made aware when the last time the septic tank was serviced and the average life is 3-5 years I thought it would be a good idea to get this done. I put in the request into the Project bidding and Yelp gave me four companies. Mountain View Septic came back with a response in less than five minutes and then another company in about ten minutes but wanted to talk about the job on the phone. After calling the other company and not hearing back from the other two I agreed to Mountain View's cost for the service. Christian gave me a good cost and had a 10% off on Yelp for first-time customers. We set up a time and I had to delay it due to a meeting I had scheduled. Christian was very flexible on the delay and showed up on time. After talking about the job for a few minutes Christian went about locating the septic tank and then once found, uncovered it and opened it up. According to Christian, the tanks were about 3/4 of the way full so I thought the timing of this service was great. I can imagine a nightmare of waking up in the middle of the night to backed-up toilets. The service was relatively quick and Christian was extremely informative about the septic tank and how it performs. I had no idea that much was involved in the process but he certainly did and it was good information to know about. If you need septic services I would highly recommend Mountain View Septic, although relatively new in the business, Christian was knowledgeable, friendly, flexible on the schedule, and reasonable on the costs.

Made an appointment, but never showed up, and never called. Waited an hour and left message, but…read morenever returned call. Cost a week of due diligence, and drove 64 miles because i trusted he would show up.

On time, my personal favorite. Guys were so polite and…read moreinformative about operations of a septic system. They located and pumped the septic within a hour. Charged exactly as quoted, best value around. Cleaned up and packed dirt back down.

From the owner: Family owned and operated small business. We cover all things septic from Septic installations,…read moreSeptic Inspections, Repairs, Replacements, Risers, D-boxes we can handle residential and commercial jobs-big or small. Give us a call/text or shoot us an email. Licensed and insured in North Carolina.

This company and it's employees are amazing! They have their own backhoe attached to the pump…read moretruck so that they can dig if they need to. I had issues with 2 different, well known companies, because of the digging aspect and they were not able to dig the same day as well as pump it and not only did they want me to pay a service fee but also pay extra to dig. New life to the rescue, their guys were out to my house within an hour and ready to dig and pump. They made an otherwise bad situation into a great resolution!

Let me start by saying I never post drama or anything really but this is something I want friends…read moreand family to know to be warned about this company!!! I had to call a plumber out for something so I chose "new life septic and plumbing " because I know the owners Tim lawson and Tess. So I called them and they came out Friday June 10th 2026 Tim and 2 other guys came out while here Tim used very foul language talking to his employees cussing and saying GD but we just ignored it he snaked the piping and then unhooked a hose That did not need to be unhooked and he could not get it back on and he made the statement I wish i would have never taken the hose off now but to late well he could not get it back on so instead of fixing it he said we'll you dont need hot water here anyway so just cut it off so he did and he got paid and left . We'll i walked into the laundry Saturday morning and water was all in the floor and dripping from thw hose he left untightened because he couldn't get it back on so I called him and he said " im mowing my yard and I got a bunch to do at my own house just turn the cold water off to it to and ill get someone out Monday." I really didn't wanna leave my floor wet and it u fixed but me being nice I said ok . So I turned cold water off to it. So now mo day at 11am he sent out 2 employees without calling they just showed up im glad I was home since no time was given Respectfully well they proceed to fix it and im talking to the guys and I tell them that I reached out to Tim Saturday but he said he was to busy to come but if it was his house im sure he wouldn't have done that.Well the 2 guys got done and left i get a phone call about 1 hr later from Tim Lawson screaming to the top of his lungs at me he is acting iratically and say GD over and Over and lots of other cuss words calling me the B word and says he will come here and beat my GD a**. I told him I was going to call the law and he said he did not give a F call them. I hung up on him from getting cussed screamed and threatened and was crying and shaking from being talked to so bad all because the 2 guys told him I said I called him Saturday and he wouldn't come out and he wouldn't do that if it was his house. He called from the business phone the first time the 10 minutes go by and he calls from his cell and starts going off screaming and cussing again. I tell him again im calling the law so I did. I called the sheriff's department and told them what happened and they took further action. I did not press charge yet as I should for the threats but this man is insane and does not act business like at all. The sheriff's were familiar with him and said he is a felon and has done several years in prison. He is definitely not the person I thought he was and I will no longer support his business and ask that you be careful before contacting him also I dont wanna see anyone go through being treated like I was today he behaved like a psychopath maniac. He better not ever step foot here on my property ever again. I hate drama and wish this would have never happened but it did and now I want to warn people. Also my lil son had to hear and witness this crazy behavior when he called and heard the cussing while in my home and so did my father. Please take this as a warning never to use New life septic and plumbing company owned by Tim and and Tess Lawson.

Mike responded quickly to our messages and answered all questions we had. He came out to complete…read morethe work as soon as the weather allowed and was very professional. They have very reasonable prices. We would recommend them to anyone in need of this type of service.

Let me start by saying I highly recommend this company. I was in need of a new septic company…read moreafter mine increased the price to pump by 50% recently without notice. I also was having some puddling in my yard and after getting a permit was looking at a huge potential cost if my system couldn't be repaired. I had called a couple companies to get quotes that wouldn't even talk to me about looking into a service repair first and were focused on the potential of getting me to spend $6-11k when I may only need a simple fix. I was not sure they would even just fix me if needed and I was having trust issues with my current septic company and another one I called. I was referred to Piedmont Septic Solutions froM a friend and neighbor who had seen them service a pump at another home in my neighborhood- they charged a fair price and were prompt with call backs, texts and email. I had spoke to the county inspector and was aware what needed to occur, what could be potentially fixed and what needed to happen if the repair didn't work. Brian at Piedmont Septic Solution spent a couple calls with me chatting it out and also reviewed my paperwork and system set up. He was the only one that chatted with me about a potential repair. They came out in a timely manner considering how the other companies acted like they were so busy with pandemic customers I would have to wait Months. I ended up having the work done yesterday 6/3/21. They dug up my distribution box and discovered it was filled with roots, they flushed my lines and added leveling caps to the lines after realizing mine were not distributing evenly. Additionally my T had gotten pushed sideways and the pipe had sunk. They corrected all of this and concreted it back in place. They pumped both sides of my tank and in a thorough way better then my previous company. They cleaned my filter and carefully put it all back together. They spent about 4 hours at my house and charged me the lower end of their estimate based on what they had to do. They answered all my questions as I am a newbie to Septic Systems and now I know how my system works. They charge the same price my previous company used to charge to pump - $300. For that price they open and pump both sides. I was kind of in awe that they cared enough to do such a good job with the nastiest thing to service at my house. They are well spoken, polite, trust worthy and knowledgeable about what they do. They have families and kids just like me and they work hard to provide for their families. I felt good about my service and posted on my community page and they got two more jobs before they left the neighborhood. We were all satisfied with our experience and I have a feeling they will gain more business in my neighborhood. I am taking the time to write such a long review because I had trouble googling a septic company when I was looking and even though I am a yelper I got an old fashion verbal referral to this company. Trust my experience and if you are in need of a pump or service on your system I would not hesitate to call this company or believe what they are recommending. They will also charge you a fair price and not try to take advantage or do more then you need. They are going about growing their business and reputation the right way - doing what they say they will do, charging a fair price and following up via call and text when you reach out to them. They left me with such a good experience I will only use them moving forward. Thanks Piedmont Septic Solutions - appreciate you guys!

Kevin and Zach are exceptional to work with. They have great communication skills and are very…read moreprofessional. I highly recommend them. They are quick, efficient and very experienced. I will never use anyone else.

From the owner: Jetco Septic Service provides septic pumping, septic installations, septic repairs, septic…read moremaintenance, septic risers, and grease trap cleaning to the Piedmont Triad area.