We brought in our boat to the service department , that we bought there, in May for service and…read moredetailing. After the service in May, we noticed our speakers that were working now are not working. While looking at our speakers to figure out the issue we noticed that the speakers were holding gallons of water. The water just kept pouring out of the speakers. We just ordered new speakers from your parts department out of our pockets. $563! No one took responsibility in your department or apologized. We will not be back to buy or service there. It is continuous problems with the boat and the service department.

I'm giving this 2 stars because Kristy, the warranty advisor, was extremely helpful and seemed to…read moreactually care. Brought our RV in, many of the repairs were addressed over a 4 month period but it's obvious there is no pride taken in the work.... 1. they replaced a node in cargo bay and only screwed in 2 of the 4 screws. 2. Door on fence that surrounds back ramp is cock-eyed and must be forced closed/opened. They told us "that's normal." with no attempt to fix it. 3. Replaced the ramp screen doors but forgot to put the glass back in (lucky we noticed) during walk thru. (also lucky Kristy told the techs to put our old doors, with the glass, to the side "just in case"). 4. They pulled off the T-molding on one of the slides and repositioned it but the caulking job was the worst I've seen ever. Gaps and holes, a 2 year old could do better. I would be embarrassed to show it off as something I did. 5. Front cap was scratched and cracked by Gregg Orr staff when they moved it (we assume). The "repair job" was horrible. It's an area that was obviously taped off and looks like it was spray painted over. No sanding was done to even attempt to blend in the lines. You can see the edges of where it was taped off. The paint doesn't even match well. It actually just looks like a piece of black tape was just slapped on. We are getting used to these dealerships giving us our RV back in these conditions but wanted to make a note of it.