The State Farm branch run by Sam Sady in Beaverton is the best! Lisa Osborn provides excellent…read moreanswers to all my questions in an extremely timely fashion. Insurance can be confusing so it is so helpful to have knowledgeable local experts who understand my family's needs and provide honest tailored advice. I use State Farm for auto, life, homeowners, and rental insurance. For this customized service I would expect to pay higher prices but their cost is consistently lower than competitors. Highly recommended!

I have been with Sam's office since I opened a account 5 years ago with State Farm with insurance…read more I choose state farm because of my parents but I have stayed with them because of Sam's Office. Kali and Tiffany are awesome when it comes to customer service and communication. They also listen to you when you have a issue or need something changed. I have been quoted by other companies but no one competes to State Farm when it comes to coverage. We currently have renters and 2 auto policies with them but are switching to home insurance and 2 auto polices. While I was in the office speaking to Kali and signing the paper work for this switch she realized that when I got married they only changed one of the policy to be under both our names. She ended up saving me $30 a month! Overall Sam and his staff are awesome. I would high recommend them.

We've been with Grant Murphy's State Farm office since 2010 for both our auto and home insurance…read more Having moved at leas four times over the years, we can confidently say that every transition has been smooth and hassle-free thanks to the professionalism and responsiveness of Grant's staff. Excellent service and a great team--we highly recommend them!

Not our agent or agency but they were VERY helpful with the questions we had !!! Thank you for the…read moregreat State Farm customer care !

Horrible service. I had emailed 3 times to change the policy on an rv, no reply at all, so I called…read moreand spoke with a gal that was going to make sure old trailer was removed and new added. She called back three times to get additional info. A week later, still no update in the app. The lack of response from Kelly made me seek out a new agent. I emailed again asking to cancel my policy and to please respond with confirmation. No response. That was a Friday. So I called Monday and spoke with someone else in her office and they were going to cancel my policies. Two days later I get a vm that they need additional info to add the new trailer ‍ called right back to confirm cancellation and still zero response ! Insane , never encountered such unprofessionalism. Zero stars from me.

I moved to a new address and have been trying to get my renters insurance transferred for over a…read moremonth with them, keep getting told 24 hours and I'll have it, when they finally did send it and they didn't have my correct apartment unit on there I called to get that updated and I still have not got the updated insurance with correct information on there! Not sure how many more times I have to ask until they get it right...

I recently had the pleasure of working with Sydney, an agent at Allstate, for my insurance needs…read more Her professionalism and dedication were evident from the start. She managed to keep me well-informed throughout the entire process, explaining each step clearly and patiently answering all my questions. Sydney demonstrated a profound understanding of insurance products, ensuring that I had the coverage tailored to my needs. Her communication was consistent and proactive, which made what could have been a stressful experience, quite smooth and reassuring. Her attention to detail and commitment to customer service truly set her apart. I felt confident and secure knowing she was handling my insurance matters. I would highly recommend Sydney to anyone looking for knowledgeable and professional insurance guidance. Thank you, Sydney

After more than 15 years with Allstate, our recent experience with Fairbanks Insurance Agency…read moreultimately led us to move our auto insurance elsewhere and begin looking at alternatives for our homeowners coverage as well. I am leaving this review because I believe prospective customers should understand our experience before choosing this agency. Over the years, we encountered multiple errors with our policies. We generally tried to be understanding and gave the agency opportunities to correct them, even in situations where we did not feel the financial impact was completely resolved. We remained loyal customers. The situation that finally changed that involved requesting a quote to determine the cost of adding a household driver. We believed we were requesting pricing information so we could make an informed decision. The driver was subsequently added to our policy, resulting in additional premium, even though we had not understood our request for a quote to be authorization to make the change. When we questioned this, we were told it was required by underwriting. I repeatedly asked for clarification about how requesting a quote triggered the underwriting requirement, how the rule applies to other licensed household members such as roommates or people carrying their own insurance, and for a detailed breakdown of our premium/refund calculation after we cancelled the auto policy. Rather than receiving clear written answers to those questions, I was repeatedly encouraged to call the office. Because trust had already been damaged, I specifically requested that communication remain in writing so there would be an accurate record. I also made clear that if the agency was not the appropriate resource to answer my questions, I was happy to contact the appropriate Allstate department. The final response I received provided Allstate's 800 number, directed me to information in MyAccount, and stated, "I will no longer be able to respond to further emails." Another significant concern for me was how previous mistakes were addressed. On more than one occasion, responsibility for errors was attributed to individual staff members rather than the agency taking ownership of what occurred. As a customer and as someone who manages people professionally, I found that particularly disappointing. When mistakes happen within a business, I believe leadership should take responsibility for resolving the customer's concern rather than placing the blame on employees. I understand that insurance agencies do not control every underwriting requirement or rate increase, and my dissatisfaction is not simply about the price of insurance. It is about communication, accountability, transparency, and how questions and concerns were handled. After more than 15 years as a customer, I expected a very different conclusion to our relationship. I would encourage anyone considering this agency to ask detailed questions about how quote requests involving household drivers are handled, what changes can be made without additional authorization, and how billing disputes or policy errors will be addressed. Unfortunately, based on our experience, I can no longer recommend this agency.

BEWARE! Tim Clairmont, the founder and CEO of this firm, had his certification as a Certified…read moreFinancial Planner suspended by the CFP Board in December 2023 for 30 months for the following reasons: -- failing to act in the best interest of the client and not planning for tax consequences. ​ -- Not exercising reasonable professional judgment in investment recommendations. ​-- misrepresented his legal history in the Ethics Declaration. ​ See full ruling by the CFP board at: https://cdslot.cfp.net/-/media/case-histories/ch-33677.pdf

Lori Ellingson is an extremely knowledgeable professional. She is very helpful in the area of…read moreinsurance, investments and retirement. I have taken her classes at West Valley College.

I received some of the best information from Dianne Faligowski she explained everything very clear…read moreand easy to understand. I had a great experience with her.

I couldn't be happier with the help I received from Dianne Faligowski, who helped me overcome some…read morepersistent software bugs to enroll in health coverage just ahead of the deadline. She delivered peace of mind and I appreciate her encouragement, as well as her results.

My partner and I recently moved to Portland and, during our home search, our realtor referred us to…read moreClint. We met in person during one of our visits, where we talked about our needs and expectations. Clint spent the time to get to know us, and not only gave us some good advice and options for our mortgage, but he also talked about some great Portland neighborhoods to look at - he knew Portland better than the agent we were working with. Once we found a home, Clint was there every step of the way. While he prefers meeting in person, he's flexible and able to move things along electronically. This was incredibly helpful as we were not only buying a home, but starting new jobs. Clint's response time to any questions was always near real-time through secure email or text messages. The entire process went smoothly, and we got exactly the type of mortgage and rates we wanted. Once we moved into our new home, Clint was the first to visit and welcome us to the neighborhood! You couldn't ask for a better combination of knowledge, service, and personal care.

I met Clint through a referral from my real estate agent. As a first time home buyer, let me tell…read moreyou...I had no clue where to begin, what my options were and what type of loan was best for me at my age and for my situation. I was, however, savvy enough to talk to 5+ other loan consultants before settling on Clint, and here's why I did: 1. Clint was so patient with me and fielded all of my questions like a complete professional and was very respectful. 2. Clint is a relationship guy and it shows. He was extremely diligent in his follow up early on and even post close. He was always in touch with my agent and knew where I was at each stage in the looking, buying, and post close process. 3. Details. Over a month after close, he calls just to make sure I have my first payment set up ok and seeing if I need help! Come on! 4. Clint was a solid partner in finding me the lowest rate possible, which at the end of the day was extremely important. I'll be knocking on Clint's door when I purchase my next home.

Amy Boynton did a spectacular job of guiding me through a tricky switch of insurance plans in…read moreOregon. She was patient, amazingly persistent, and very knowledgeable about the ins and outs and pitfalls an ordinary consumer couldn't possibly know about. She steered me to a policy that was cheaper and better value long-term than the one I had picked out. In this difficult insurance market, with a panoply or choices (each with their own fine print), I couldn't have pulled this off without her. Top-notch results, highest marks!

Amy is the best. She's ethical, knowledgeable, and you know she is working for your best interest…read more She takes the time to answer all of your questions and has provided me solutions that I never would have considered. I always feel confident after my conversations with Amy and know that she is not withholding any information that would have altered my decision. I somehow now look forward to signing up for healthcare knowing that I get to talk to Amy.