NOT ER. This is a medical appointment with Dr Choi So far,…read moreso good. Arrival experience: Valet parking was smooth with friendly valet. Walked directly in to the lobby reception and was greeted by two friendly desk associates. The check in required photo identification for both of us. Clear instructions to the Dr Office on the first floor. DR CHOI's office: Checked in by Kelly~ friendly and efficient. Nearly immediately checked with procedures and sent us to X~ray registration on level one lobby. ( this seemed like the only redundant process) there was no line, so we were able to check in quickly with the friendly desk representative who knew we were on our way- Good communication between Kelly at Dr Choi's office and Radiology reception. Within minutes we were on the way to 2nd floor radiology. RADIOLOGY: smooth arrival experience ( I recommend that you snap a photo of your script for your records before handing it over. They were accommodating for this when we asked, this may save time from having to ask for records later. WAITING: one other patient was in the waiting room when we arrived. The waiting room is organized, well lit, and clean. There is a TV The wait was reasonable and brief about 7 minutes. Erica and student Tammy greeted us and requested the script ~ we directed them to the desk agent. Within a minute, they left for X-ray. More pleasant staff. All is going smoothly for Radiology. I will review Dr Choi separately.

A devastating hiatal hernia attack which over the course of five days dehydrated me so that I had…read morelost 10 pounds resulted in a visit to the VBH ER. From the moment I arrived, I was quickly swept up in the smooth and caring processing and care of hospital staff: after a thorough preliminary exam, I was soon transferred to the hospital itself for 24 hours of careful and thoughtful treatment. I was deeply moved by the kind attention of every member of their staff and the warm dynamic they employed. Discharged yesterday, I am now slowly returning to normal thanks to the unquestioned care of this fine institution and dedicated staff. We are lucky to have this kind of quality option in the mid Hudson Valley.

After reading the many reviews of this facility, I decided to write one of my own. I don't agree…read morewith many of the one star reviews I read here so I'm giving it a 5, just to boost its score a bit. But my true assessment is 4 stars. I think people in duress can be so unfair in their assessments, and this place served my husband and I well twice in just this past week. Both times we came through ER. My husband ended up getting admitted and stayed over night. The staff were fast, efficient, and kind. Again, not 1-star quality at all. Very good care. A woman writing a review about her husband's mental health should probably message her congressional representatives for better mental healthcare in NY state. This state IS a mess but that is not Garnett Health's fault. I'm reading between the lines but it sounds like her husband's pneumonia may have triggered his ongoing mental health issues and once that was cleared up there was no need to admit him. Someone else complaining of a panic attack but unable to patiently wait for the staff to see her really should not be writing a one star review. And yet another review mentions neglectful landscaping on the premises which is simply not true. The lawn was mowed, and I thought the drive up to the parking lot was pretty! It's clean here. They accurately set our expectations as far as how long we would wait, what time our scans would be done etc. I had seen bad reviews online of this facility before and thought, damn, I'll never go there. But as I said, I had two occasions this week that necessitated a true ER, not an urgent care center. This place met our needs and in my opinion does not deserve the crappy reputation it has garnered (ha, pun intended).

Excellent ER care from the admission and intake triage to the nursing staff and DO. Everyone was…read morepleasant, kind, patient and friendly.

The office employees were knowledgeable. The PA was pleasant, quick but efficient! She knew…read moreexactly how to treat the wound and direct us to better results and treatment. We are Very happy with their service and professionalism.

Excellent staff and Doctors!! Quick AND RESPONSIVE ....Will definitely go back and recommend !…read moreOverall experience very positive1 Tony DeMaio

For over a month, I have been getting PT for lower back pain with left side sciatica resulting from…read morea fender bender. Ginny, the medical secretary, communicated with my auto insurer and got approval for all PT sessions. Alex is my PT. He read and interpreted my MRI and tailored my sessions to the exact area of the problem. Ray, the PT Assistant, and Angelo, the PT Aide, administer most of the exercises that Alex prescribes. Alex does some. Alex is thorough, articulate and direct. I highly recommend him as a Physical Therapist.

I needed pt for my back & made an appt where my mom had gone. Ginny is so helpful & such a doll…read more Demetri & Ray are amazing. I could hardly walk when i first walked in but after almost 3 months i was feeling a lot better & eventually was able to leave painless with exercises to do at home. Highly recommend.

I write this to inform patients to save their time and energy, to get another doc. Dr. Ukowska is…read moresupposed to be a medical practitioner; able to connect with patience, diagnose them well, listen to them, make them feel heard and safe. However, as a patients, we don't feel any of these (myself and others I know). She is dismissive, rushed, unbothered, uninterested and cold. The wait time is insane (30min and up). I feel unwelcomed and rushed. I feel like I am forced to comply with her attitude (dismissive, unsure, bothered) which leads to me feeling unsure about my own health. I always feel dissatisfied after a visit. And I am still sick till day, I am not saying it is all her fault but she has a part in it. Once I was explained my condition, she answered "but you look fine!?" People are already sick so the last thing they want is feeling worse after consulting their doc. lastly, I agree with the one star reviews. I wish to see future improvements, especially that she is a doc!

0 stars!!! but had to put a star in because it wouldn't save otherwise…read more the worst place! the most unprofessional place!! do not waste your time here! they are extremely rude to patients and aren't very clear with information they need to help you and if you ask more than once, just to be clear of what is needed, they hang up on you. when you try calling back, they pick up and hang up again! this isn't a review of a one time occurrence. look at the other reviews from other patients/customers.

Awesome, caring & excellent service. My husband has been going to hi for more than 4 years now. I…read morerecently started going to him. Very polite & caring, spending time with you to explain the results.

Excellent doctor he's so caring and makes you feel very comfortable. And always asking if you feel…read moreany pain when any procedure is being done. Highly recommend

Dr Vitolo is awesome! I had ACL reconstruction of the knee along with a meniscus tear that he fixed…read moreand I could not be happier to be on the road to recovery! The staff is amazing and friendly and made the entire experience so enjoyable. Dr Vitolo is so kind and knowledgeable (obviously) and down to earth and easy to talk too! I felt super comfortable in his presence. His assistant Steve is also wonderful. They really take their time with each patient and explain everything fully! I would recommend (and have) their office to my family and friends! His specialty is knees and shoulders. Don't live in pain if you don't have to! Consult with them and get back to your normal activities!

My history with Dr. Vitolo goes back to 2013 and 3 surgeries later the results have exceeded my…read moreexpectations. Both my left (2013 surgery) and right (2016 surgery) triceps tendons had to be reattached by Dr. Vitiolo and I can say that I have not lost any performance after my recovery. I am very active and live a bodybuilding lifestyle so being able to have fully functional limbs are very important to me as it would be to anyone. In February, 2017, my knee suffered a serious tear to all 4 quad muscles and tendons at the left knee joint. My surgery went exceptionally well and am making great progress. Thank you Dr. Vitolo for the excellent "craftsmanship" as a surgeon. I truly appreciate your talent and thank you for bringing me back to my full physical self.

Dr. Marie Chen has been my breast surgeon for the past five years and I am so grateful for a doctor…read morelike her. Since my diagnosis with breast cancer, she has been absolutely amazing with explaining everything in detail and compassion. Her and Dr. Korn (plastic surgeon) are an amazing team and I am eternally grateful for their skills as physicians for saving my life and sanity.

I would have given her 10 stars if I could! Absolute professional, no words describe my gratitude…read moretoward this incrediable surgeon! Thank you Dr. Chen!

First and foremost Dr. Afridi is uncommonly kind, a rare gem in a city so often filled with…read morecoldness and apathy. Throughout my experience she's been exceptionally receptive and thorough in making sure I'm comfortable and healthy. Her directions are clear and her responses to my questions are plentiful and well-informed. Secondly, she's an absolute artist. Her keen eye took my original idea and added some small but impactful differences to my end result, giving me something better than I could have ever imagined. Her office manager Janetta is equally as dedicated and continued to go out of her way to ensure I was on track and proactively clear about the next steps. This really helped me to feel completely at ease in their hands and look forward to my operation with nothing but excitement and anticipation. Each office visit is an absolute treat thanks to these two. My operation itself was wonderfully efficient with an impressively professional and charmingly tender team of staff ensuring pure comfort and ease. My results are getting more and more beautiful by the day as I heal and I am just over the moon. I feel absolutely stunning in my skin. Thank you to this wonderful practice and all those in it for making my dreams come true!!! xo

I cannot recommend Dr. Afridi highly enough. She really listened to my concerns, understood what…read morewas bothering me, and what I was hoping to achieve. She was honest about what was achievable and what was not, which I deeply appreciated. I never felt rushed--she always took her time with me, patiently answering my endless questions. From the very start, she was warm, caring, and reassuring, and I felt like we were true partners in this journey. Beyond her personable approach, Dr. Afridi is an exceptional surgeon. She is meticulous in her work and spent the time needed to make sure everything was done exactly right. It's clear she genuinely cares about achieving the best possible results. From day one, I could tell she was deeply invested in me and went above and beyond to ensure I would be happy with the outcome. I came to her for a very tricky and sensitive procedure: ankle liposuction. This was something I had struggled with for years. No matter how much I exercised, I could never change the shape of this stubborn area, and it always left me feeling self-conscious. It even limited my fashion choices (hello, maxi dresses!)--I spent most of my life trying to cover my legs. Even with all that frustration, the idea of surgery was daunting. I did not want to take unnecessary risks with my health and had decided I would not undergo general anesthesia. Dr. Afridi immediately put me at ease by creating a plan to do the procedure under local anesthesia instead. On the day of surgery, she and her team made me feel completely cared for and supported. I was comfortable the entire time (her nurse even held my hand, which meant so much). The whole experience was far easier than I ever imagined--I had very little pain and was able to walk out of the office the same day. Dr. Afridi's skill and attention to detail were evident throughout, and I always felt safe in her hands. The results? Truly outstanding. For the first time in my life, I feel confident about this part of my body. This wasn't just a surgery--it freed me from years of insecurity. Dr. Afridi is not only a highly skilled surgeon, but also a compassionate partner in her patients' journeys. If you're considering a procedure and want a doctor who is meticulous, caring, and genuinely invested in your outcome, I honestly can't imagine anyone better.

Dr Newland Pagan is an old school Dr. By that I mean she takes her time and is an excellent…read morediagnostician. Yes the waiting times are long , but remember you will get the same time and attention to detail when you see her. I had a sinus surgery that was long and extensive. The result was amazing after not having been able to breath properly for years I didn't know what is was like to have clear passageways , her follow through on the healing process which is long was caring and thorough. I highly recommend this Dr, She is worth the wait !

She is awful. They overbook appointments as the wait time is usually 2-3 hours. The receptionist is…read morerude. She is rude and had no bedside manner. She perforated my daughter's ear drum removing her tubes. Did not advise me and I did not find out until I had her hearing test done. After she did surgery to repair, she was not available for an emergency call/visit. When I took my daughter to another doctor I requested her medical records be sent and they never were.