This is the closest frozen yogurt spot to my house which is convenient. The prices are a bit elevated and what isn't great is that sometimes the toppings don't seem to be too fresh; the candy seems stale and cookie bits. The fruit doesn't seem fresh either. The frozen yogurt itself is very good and the people working behind the counter are always very friendly. read more

Shake 'n Swirl - bowl of ice cream and candy - Ice Cream & Frozen Yogurt Near Me - Whitestone, New York

There's flies all over the toppings. All over the fruits and the rest of the toppings. Spoiled toppings. read more

It's probably the best ice cream.BUT...they prepare to close 45min before the time that they are suppose to close.that looks bad because they take out the chairs and other staff like they wanna force you to leave.too bad because we love this place. read more

honestly there are not enough fro-yo places in queens to begin with and I was skeptical about this one but my expectations were beyond exceeded. I've sampled many of the flavors by now and they are all delicious and the workers are really courteous and professional. Not to mention how affordable everything is, can't beat it. Large, free parking lot which is a huge plus. Definitely worth the try! read more

What a revolutionary idea, a frozen yogurt shop that's actually affordable! Frozen yogurt places are usually sneaky. What I mean is, you grab a cup, add some yogurt, pile on the toppings, set the delicious pile of sugary goodness down on the scale...then get charged $12 (WHAT?!). Not the case here. At 55 cents per ounce, Shake n' Swirl delivers an amazing value for the entire family. Two frozen yogurt for my wife and son came out to 5 bucks. I think we found our new frozen yogurt spot. read more

Who needs a chain restaurant for your frozen yogurt when shake n swirl is right here in the area! They have a wide variety of flavor choices and interesting "twist" combinations like circus party - I had the birthday cake and cookie flavors with a plethora of toppings - and unlike other chains, you can again put your own toppings on your froyo. Didn't know this place existed until last night, but now that I do I'll definitely be back regularly! read more

Awesome froyo with a friendly staff. Their toasted marshmallow is so good this really hits the spot.

Came here on a whim with my 8yo niece. You walk into a colorful yet music-less ice cream spot. Kind of defeats the purpose. There was a woman sitting on her phone with the register covering her face, not welcoming at all. The frozen yogurt selection was actually pretty good. And reasonably priced. I dont normally like super sweet frozen yogurt, but the cotton candy flavor was fiire! Now to the toppings, extremely disappointed. Everything looked like it was sitting out all day. The fruit was browning and soggy. I had mango on mine and i spit it out it was so bad! I will not be returning! read more

Shake 'n Swirl - Blech - Ice Cream & Frozen Yogurt Near Me - Whitestone, New York

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Claimed to have more dairy free options when I called but they didn't actually when I went in person, and the person working behind the counter didn't understand "dairy free". They told me they thought something probably didn't have dairy but the flavor signs specifically designated dairy and non-dairy which they got wrong.. atmosphere was really loud for a small place and kind of uncomfortable. Disappointing read more

With the passing of all the chain yougart stores (yummy yougart, world's best and so on) this joint has really picked up the banner! Granted it ain't cheap, but its darn good stuff. Nice selection of flavors, and toppings. Worth a trip! read more

Perfect place with many "comfort" options. All yogurt and a few to go options with almond milk as the base. Restaurant is virtually for to go orders. There are two maybe three tables outside to enjoy your frozen dessert. They are in a shopping strip with free parking and there is a bridge park nearby. We have enjoyed our dessert outside the restaurant as well as at the bridge park Owner is super friendly. read more

Love the frozen yogurt. And tons of toppings. Has a few seats out in front. Very nice and friendly staff. My only concern was cost. Can get pretty expensive. read more

The sweetest, most helpful staff tonight. The two kids working tonight were so kind and accommodating We'll be back! read more

The icecream and service was amazing! The music was nice and upbeat. The topping selection was very large, which was exciting.

So disappointing that this business decided to close one whole hour before their closing time on Google and on their front door multiple nights i've tried to stop by. Do not advertise that you are open until 11 PM if you are going to close at 10 PM on a Saturday night. Never giving this place my business again. Don't like being fooled or wasting my time. read more

Shake 'n Swirl - Proof that they closed earlier than what the hours are said to be. - Ice Cream & Frozen Yogurt Near Me - Whitestone, New York

Come here if you want the runs aka diahrea ! My son who never has lactose problems eats ice cream and all dairy and never has a reaction had a huge reaction here. Not to mention my friends -all her children multiple times have had bad reactions, diahrea and vomit. Not a coincidence , they definitely don't clean their equipment that's why this is happening. So gross avoid at all costs! read more

Cleanest Frozen yogurt shop in Queens. So affordable !! And amazing shakes and Açaí bowls.

Great place. Seats outside. The place is super clean. Groovy music and many flavors. Over 20 toppings and the girl at the register super nice and friendly. Loving it. This is becoming our family spot. read more

Shake 'n Swirl - group of children sitting around a table - Ice Cream & Frozen Yogurt Near Me - Whitestone, New York

Do you have any idea how few frozen yogurt places there are in NE Queens? Not so many. Shake and Swirl is not your traditional yogurt shop... which is a little disappointing it you go there looking for the original tart flavored confections. They still have plenty to offer especially if you're counting calories. read more

Who doesn't love frozen yogurt? Great selection of flavors and toppings. You cannot beat the value--I hope they are around for a long time. read more

We got two delicious drinks -- a Coke (made with real sugar!) float and a smoothie. The owner is super friendly too! They also offer milk shakes and frozen yogurt with loads of toppings! read more

Shake 'n Swirl - wo beverages on a table - Ice Cream & Frozen Yogurt Near Me - Whitestone, New York

Great fro-yo & great service. It's always nice an air-conditioned and they have a great selection of flavors. I also highly recommend the Açaí Bowls they have. Absolutely Amazing! read more

Really great frozen yogurt, a lot of flavors to choose from. Plenty of toppings. Very clean. Staff was super friendly and helpful! Can't wait to come back! read more

Place is great. Clean. Fresh toppings. Music playing and super clean environment. Great protein shakes and smoothies. I come here 3 times a week. Highly recommended. read more

I come inside the shop and theres an employee giving us her back and not making any notice of us being there. After a while she starts having a full personal conversation with who im assuming is the manager, an older white man. Another girl comes out and shes staring at me while i put on the toppings and staightening every utensil as soon as i finish with it. Is that necessary? It made me completely uncomfortable. The chatty employee girl then gives me a nasty glare, not sure what that was about, rude rude employees, wont come back. read more

cannot say enough good things about this place! the desserts from here are amazing from the acai bowls to the fro-yo. and the most important thing is the friendly staff! every time i go into shake n swirl, Sam greets me with a smile and treats me like an old friend. she (along with the smoothies) definitely plays a large role in the reason i always come back! the toppings are always fresh and the place is always clean when she is there. read more

I felt bad that I came after the closing time but this nice girl let me in and made me an acai bowl, it was delicious! I always recommend family and friends. read more

I've ordered shakes from this place twice before and haven't been disappointed yet,the people are very friendly and service is good,to bad their like 11 miles from me but id take a drive there for a really good shake any day. read more

Real yogurt with an "ice cream" texture. Rich and filling. Excellent variety of toppings. Interesting yogurt flavors. Very friendly atmosphere and family oriented. Owner is a very nice man. Always making sure that WE the customers are happy. read more

Horrible customer service. Very slow and does not serve people in order. I went in and ordered 2 acai bowls. Shortly after 5 other people came in with multiple orders . The server stopped making my order and helped every other person first. I'll go to Health Kitchen down the block. They have great customer service and delicious acai bowls. read more

Great flavors that change a lot. They come up with some pretty good combinations. Almost any toppings you can imagine and it's very clean. Plus the prices are very reasonable compared to one of the chain froyo places. read more

Very rude staff, I go there the same time every time and there's a girl there who closes up early like at 915/930 meanwhile it says 10 and now she says they don't make Acai passed 9pm when I have bought it there at the same time before. Very upset read more

I give it one star just for the decor. Besides you can't give less than that.Your typical frozen yogurt, pay $$$$$$ by weight which personally is a waste to me, but it wasn't my choice to go there. I don't like those places. Just that a friend suggested this place thinking they also had regular ice cream. Whatever. No big deal that they didn't. I'm not writing about the product (which is the same as every other frozen yogurt establishment like this). I'm writing regarding the rude owner. It seemed there may have been two owners there. The one I'm referencing is the younger of the two. The one my friend happened to somewhat know. Nonetheless, I do not like to write reviews like this, but I was shocked by his behavior. Me and my young son were sitting down eating our yogurt when my friend's son, who is only 11 years old, sat down with us with his yogurt. About two minutes later, the owner comes over and rudely asked him how he got the spoon, if he got it himself or if it was given to him. The kid innocently replies that he got it himself. That is when the owner snatched his cup from him and said, "you can't get it yourself, you have to get it weighed first!" He took the ice cream away and brought it to the girl at the counter, who happened to be very sweet, and told her she has to pay attention. Then he looked towards my friend who is still adding toppings to her yogurt, with her other children, and asked her something regarding having paid. That is when it was confirmed that the kid he unjustifiably reprimanded was her son. Then he looked back towards me and asked something like, and what about them?" and I just said "these were paid for". I believe once he realized the kid was my friend's son, he changed his demeanor. Which only leads me to believe that he was rude to him because he thought it was my son and not my friend's son. Regardless of who's son it was, his actions were completely inappropriate. The child doesn't know any better. He took his ice cream to the table, probably thinking mom was paying for it, unaware of this "weighing" nonsense... And the way this owner handled the situation was just, let's just say I would never go back there or recommend going there. The other gentleman seemed very nice, but that's not enough to ever regain my business or recommendation. How dare you treat a child that way. Personally, if I was the mother, I would've told the guy to keep it and I would've walked out. Good luck keeping a business running with that attitude, and keeping any good employees for that matter. read more

I love everything in this place and the greatest ACAI bowls are made by Nancy. She's very helpful in helping you decide on a frozen yogurt flavor! She always keeps the place clean when I'm there! Highly recommend when Nancy is there ! read more

Love love love this place! Delicious frozen yogurt, friendly staff and so many choices!!!

Love this place. Went here for the first time last Saturday. Met the owner - great guy. My husband eats at his pizzeria (cascarinos) all the time and raves about it. Great variety of yogurt. Owner knew exactly what I would like because he took the time to talk to us and explain about the flavors. That's how we found out he also owns Cascarinos. He really knows his customers and what they want. I would definitely recommend and I will (hopefully) be returning tonight. I really hope they stay in business because this place is so much better and more welcoming than most other fro-yo places I've been to. read more

We stopped in here for the first time and thought it was great -- good tasting fro yo, helpful owner, nice atmosphere, fair price.

Fun place! Great to go out with a group. Very friendly staff! Lots of variety of flavors and toppings. Limited indoor seating but does have seats outside. Great music choices! Good for all ages. read more

Love this place!! Best frozen yogurt around! So many toppings to choose from.... my fave is the brownies.

Ice cream was pretty good I went with my cousin Robert and we had a fantastic time. We will definitely be back me and my cousin Robert love getting ice cream together. read more