Amazing customer service swapped out my burger for a shake when I put the wrong order in on Uber Eats.

When I frequent this mall and on an empty stomach i definitely come here for my food fix. The burgers are great and definitely I always go for a shake at the least and it was fantastic. read more

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Pretty good chocolate blackout shake. This location is inside a mall food court. The person helping me was nice and friendly. She explained what was in the shake and was smiling while I decided. For Shake Shack , the prices were on par. $6 for a shake. I waited for about 3 minutes while it was made. It tasted pretty good and wasn't lacking in flavor at all. In fact, almost too chocolaty. It was a good priced treat. I may return to grab fries next time. read more

Shake Shack Park Meadows - Blackout Shake - Burgers Near Me - Lone Tree, Colorado

First time going to a shake shack. I hear them advertised all the time. I've also bookmarked them and we happened to be in the area. The location was typical mall traffic. People standing around to order. It was a little awkward as people were standing around next to the line to order. I walked up to the register and a young g man came to take my order. I had to try this Dubai pistachio chocolate shake everyone is raving about. But I must admit I paid way too much for it! Let's just say I could have a meal for the price of the shake. Seating is limited as it's the mall. I was forutnate to find a booth near by. Will I try them again? Perhaps, if I fancy a burger read more

Shake Shack Park Meadows - Had to try it for myself - Burgers Near Me - Lone Tree, Colorado

After making a mistake on my order ( a single burger), I returned and the guy working the counter picked up my food, walked out of the shake shack area, and tossed the food into the garbage with all of his might. What a scene. The guy is an animal. Never returning: $22 for a burger, small drink and fries? Get a life. And to be served by an angry manager? double no thanks read more

Great food, but a little pricey imo. Shackburger was awesome. The bun was nicely toasted, and the patties tasted AMERICAN. Cookies & cream shake was also great, but I would've liked the cookies to be in bigger chunks, like how Chick-fil-A does it. Also would've liked if the fries came with sauce. Worth 23 bucks? Nah, I'd say 17 max. But pretty dang good once in a while. read more

Burgers are delicious, as are the shakes. Self-Serve order is convenient and fairly quick. Team was very accommodating as well when we had small requests - I appreciated the good service read more

I love me some Shake Shack! This location in the Mall was better than expected! Service was great. Food came out as ordered and super hot! I got the truffle burger and some chicken nuggets. Both were very good. Great food and service here. read more

Shake Shack Park Meadows - Burgers Near Me - Lone Tree, Colorado

It's Shake Shack in a mall. You're definitely not going to get huge, glowing experiences here. That being said, it was not a terrible experience either. Guessing being in Park Meadows Mall, you are priviledged to get pretty decent service. In spite of the whole food court being hot and stuffy on our trip, we still got service and they did priorotize getting our drinks out to us after payment to get us cooled down. The food itself is what you expect, regardless; Greasy (but good) cheeseburgers. And that's why you go to Shake Shack, otherwise you are just hurting yourself. read more

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Do not order delivery! They send the food in open bags. Called the location to ask if this is normal, Manager said order was not packed properly, but refused to refund my money. No way I was eating that food. Told me to contact Uber, even though it wasn't their fault. Uber refused to refund me as well, stating they don't refund for Shake Shack. What a shitshow! Finally after sending several emails, phone calls and chat message with corporate-I received a refund. read more

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THIS STUFF MADE US ALL SICK!!! Idk if it's the oil for frying or what but 2 of us had the smokeshacks , fries and one person had chicken bites & some fries TMI but this food =bubble guts read more

I went to try their peppermint shake and the wanted to charge $9.99 for a small when I could just go to the other side of the food court and get the same size for under 6 dollars. A total rip off and you should boycott not only this location, but all locations for needlessly hiking up their prices. Add them to your boycott list, I can see why I haven't ate there in 4 years. Honestly would give them negative stars if I could for them actively ripping off customers. read more

One of my very few food vices is French fries. I LOVE them...if they're good. Carbs, fat, lots of calories...very bad things. So if I'm going to eat something unhealthy or fattening, it has to be GOOD. The Shake Shack in Highlands Ranch (Central Park) has GREAT fries, or did when I had them, many months ago. I had been running around all day, hadn't eaten anything, and was stressed. Decided that French fries would cheer me up and give me some carbs to burn. Shake shack is right at the entrance to the food court, and they have kiosks where you can order and then get a text when your order is ready. There were people at the cash registers, but I decided to try the kiosk. I ordered a pomegranate lemonade (good, very refreshing, a little too sweet for me), and fries. Sigh. The fries, while crinkly (my favorite) were UNDERCOOKED AND LIMP. I was so sad. Because I was really hungry, I ate them, but instead of guilty gastronomic heaven, they were just...meh. While not as bad as the fries at In-and-Out, they were a sad imitation of French fries. Totally not worth the calories. Pfft. Total waste of what was supposed to be a rare, fattening treat. These weren't greasy in the slightest. They were PALE. They're supposed to be a lovely golden color, glistening with oil, filling your mouth with pleasure. Nope. These tasted like boiled potatoes, basically, with some salt. No crunch. No crisp. No satisfying feeling of yum. Since the fries are good at Highlands Ranch, and in New York, this is clearly a local failure. I'm sad. I don't like skinny fries, so most fast-food joints don't work for me. And the yummy yuca fries at Uptown and Humboldt, or the sublime fries at Pat's Cheesesteaks, or Lazy Dog, simply aren't as close to my house. I guess the good news is that I won't be suffering any craving for fries near the house, since these were so BLAH. It's a nice dedicated space, with a clear menu board, friendly employees, and convenient. I can't say anything about the burgers here, because I didn't try one. But, come on, burgers and fries go together. If I ever have a mad, rare craving for fast cheese-covered beef and crispy fries, this isn't where I'm going. Sigh. I hope that the Central Park location is still good. read more

Shake Shack Park Meadows - Menu - Burgers Near Me - Lone Tree, Colorado

Alright this is the first time I have been to a Shake Shack and I have to say it was pretty good. I got the black truffle burger and it was good. I also got the cheese fries which were meh just because the cheese was like luke warm and tasted like really crappy cheese that also hardened really fast. The service here is like it would be at and fast food joint and the kids working just take the order and that's it. My big thing is the fact that just for a burger, fries, and a drink it was $30! That is just ridiculous for a food court mall fast food joint. We could've gone to a nice restaurant and gotten something better quality for cheaper. Can't say I will come back here because that price is just ridiculous. read more

Its to the left side of the entrance and the best way to order this sought after delicious burger and shake place is to.... 1: if there are no customers at the counter, order from there. Other wise.. 2: if there is one customer at the counter who appears to be younger than 50 and have no kids, proceed to order from the counter. 3: If they are outside of #2 criteria, chance is they will be ordering for the rest of the group sitting behind you or worse, they have no idea on what they want and will definitely take long long time to complete the order. In this case proceed to the kiosk behind you. 4. You are at this option because you had no other choice. Be prepared to spend lot of time reading thru this comprehensive menu. Don't forget to answer each questions fully and thoroughly. If not, you will be pushing that next button so hard that you might put a hole on that iPad. Enjoy the yummy burger, cross cut fries and ... shakes! read more

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This is a Shake Shack, it's not great, it's not bad. Burgers are 7/10 and cheese fries are 7/10. Speed of service was ok- took ~8mi to get order of 2 burgers, cheese bacon fries, and regular fries. read more

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Finding vegetarian options at the food court can be difficult if you want them to taste good and not be salads. Shake Shack's shroom burger is one of the best options out there. The cheese in the mushroom that's acting as a faux patty is delicious and tasty (possibly one of the best vegetarian burgers I have had ever). It is a small burger that will fill you up without making you uncomfortably stuffed. Shake Shack has items that comes up from time to time. The buffalo spiced fries were quite delicious. They don't have the buffalo taste that I'm never a fan of. It was spiced to make the fries spicy. Really great option. read more

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Came here for lunch with a co-worker mid week. When we walked in they were super busy which was nice to read through the menu (very short read) and go through the steps of ordering. They have their system set up where you submit your own orders into the computer and then wait for the main ordering counter to call your name. I went with the classic burger and Oreo milkshake +whip cream. The decor is fun, hip vibe but the food meh & a bit overpriced for what it is. read more

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Welcome to f**** you service. Asked twice for a glass of water to go along with my shake. Rudely deaf. Over priced; unless you like no service and rude behavior. read more

Never been here before. You do not order at the counter, but on 3 stations where you pay too. It's a the food count in the mall, so pick a seat if it's not busy. Food. We got the text saying it was ready. It was not. They were still missing the fries. Does not look remotely like what they picture. Hate that. It's fast food crap. read more

This restaurant is in the food court of the Park Meadows Mall right by the front door and service here was fast and friendly both in person and on the app. At first I ordered items from the app but when I arrived, I added some items in person and everything went smooth. The food was hot, fresh, and tasty. When I come to the mall I always see a long line at this place, now I know why. read more

Shake Shack Park Meadows - Store front - Burgers Near Me - Lone Tree, Colorado

I would recommend ordering from the kiosk and leaving your phone number for a 'ready' text, if you're able. It has been very hassle free in my experience! Oh man, these burgers... let me refrain from fantasizing lest I get goosebumps. The cheeseburgers are ecstasy. I now only get the simple cheese burger. Not a double. No fries. If I'm very hungry I get two. I've tried the other special-er burgers but no doubt I've found the one in the OG. I stand by this specific advice with the upmost confidence. read more

$40 For two burgers, two drinks, fries and a shake. That comes out to over $6 per item! Ridiculous. Would be worthwhile if the burgers were good, but the buns were soggy and the burgers weren't soooo salty. Bummed! read more

First time trying a Shake Shack. Granted.... This one is located in a mall, so expectations were limited. However not really great, but edible. Counter server was nice and respectful and was greeted promptly. Was going to order the spicy chicken sandwich but they didn't have any. Recommend taking it off your menu if you don't have it. After receiving the order I noticed there was only. Small triangle of lettuce and two very small diameter slices of tomatoes. See picture. It was really quite sad. Not sure if they were in a hurry or not. The fries were room temperature at best. By the way.... Not a bad shake. Just not a full cup. Lol read more

Shake Shack Park Meadows - Shake shack burger - Burgers Near Me - Lone Tree, Colorado

My grandma moves faster than these employees and she's been dead since 2001. Prepare for a 20 minute wait.

I stopped at Park Meadows Mall in Lone Tree for lunch. I decided to order the White Truffle Burger. It came with white truffle sauce, fried onions, and fontina cheese. In addition, I ordered lettuce, tomato, and a fried portobello mushroom. The beef patty was done well, and truffle sauce did have abundant flavor. Even though I did enjoy my lunch, it's a little bit on the pricey side (costing $13.47). read more

Shake Shack Park Meadows - Black White Truffle Burger with Shroom, Lettuce, & Tomato - Burgers Near Me - Lone Tree, Colorado

Service was slow, burger was small and almost too greasy to eat and the shake was less than full all for $13!! Too many other worthy options to waste your money at this spot. read more

I was so thrilled that Park Meadow had opened a Shake Shack and was super excited to get my hands on some burgers, however the experience went south pretty fast. Arrived at the counter to be greeted by a sweet young girl. It was close to 7:30 and she seemed to be over her day. She was never rude but didnt seem to know the answers to any of my questions. "No problem, she might be new so let me just order and get some food in my belly" I thought. So I ordered a double stack cheeseburger and fries. My burger was soaked in grease. So much so that I had to throw away the bottom bun and Im not one to give up carbs. The buns were basically wet bread falling apart. My daughter asked to try the burger so I let her take a bite and she spit it out. It was soooo greasy and did not taste very well. So I ate the burger because I'm not a quitter, but it was not a good burger. Could it have been a fluke? Sure. Like I mentioned before, I did place my order around 7:30 pm and the staff seemed exhausted. However, I've been a fan of Shake Shack from my days on the east coast and was so disappointed with the quality of the food in this location. I'm a big fan of second chances, but I think I will wait a while before I give this location another try! read more

Honestly we were not expecting it to be so good for fast food drive thru! With all the other options around opening near by I thought it would be difficult for them to succeed but oh boy am I glad they have! The GF bun for me is a TREAT as in most places they'll care for my burger in a lettuce wrap, but to be honest its like having a salad taco with beef .. not here... so I thank you!! 5 from me on giving me a bun that is actually good not frozen tasting and the double burger is fresh, cheese melted and lettuce/tomato's that crunch! Fries are yummy even though unfortunately on our last visit a couple were raw. So, perhaps we ask for extra crispy fries. Gone 2x now and on both instances its a 3.5/4. Give it a try.. brings me back to when Wendys first opened ... and if you remember those days... its nothing like they are now... and You're older then we both would like to admit. read more

Waited 40 min for food and when we finally got it--it was cold. Terrible service. Eat at another restaurant in the food court

This is my first time eating shake shack and it was honestly annoying. First off, it is wayyyy overpriced. The avocado burger with a side of fries and a large lemonade came out to 22 dollars. Would much rather go to Culver's and get better food anyways for a cheaper price and better service. Speaking of service, they had the "help yourself" station or whatever the hell it is called, and it still asked for a tip. Why should I give them a tip when they never even spoke with me? If I'm going to give a tip, they should get rid of those stations, ask me for my order and how my day is going. No service = no tip. Additionally, it asked for my phone number so that they could text me when my order is ready. In doing so, I went to sit down with my friend and wait for the text so I could go grab it when it's ready. Unfortunately, I was never given a text and wondered what happened. I went back and saw my food just sitting at the counter, still with no text from the workers. What's the point of having that system when it didn't even work?! I'm not sure if they forgot to press a button or the system isn't working, but either way, I was thoroughly frustrated with the fact I never got my text message that my food was ready. However, the food is decent, but I still think it would be much more worthwhile if the food was a bit cheaper and they made it a better experience instead of being served by a computer. In summary, if you like food that is very pricy and asks for a tip when no service is given, the Shake Shack at Park Meadows is your place! read more

All this company has to do is open a location near an In and Out Burger. The shake is so much tastier!!! Great beef taste and delicious French fries. The shakes are memorable. read more

Was at park meadows for the first time since Christmas. Noticed shake shack was open and thought I've give it a try. I thought I order a burger not a slider. Smallest thing I've ever gotten McDonald's single cheeseburger is bigger. The sauce. Tasted like spoiled milk. The guy in the back bagging the food, was taking off his mask when he was in the back around the food and then putting it back on as he walked to the counter with my food. The last thing I want you doing is touching your face, or if your required to have your mask on like the rest of your employees I expect you to as well. Won't be back. read more

Yummmm. That's a good burger. The fries turned out perfectly crunchy too. It's in a mall food court so grade the ambiance on a curve. read more

I was waiting in line to order instead of using a kiosk because we had a question about a menu item. While in line, the cashier yells and tells everyone to use the kiosks. We get out to the car and are drinking our milkshake, then see something in it. There was a whole bean or seed at the bottom. Called to see if they'd refund, but couldn't do it unless we came back. Lady I spoke to on the phone didn't seem to care about the shake anyway, the employees here are very rude. read more

Shake Shack Park Meadows - Burgers Near Me - Lone Tree, Colorado

First time cheeseburger single grease frys ok icedtea good charge $6.89 for a single cheeseburger you had to pay for fry $3.99 and drink no combo deals like other fast food places I will not be come here never again poor customer service had to pay $16.00 a meal when I could got a combo meal at McDonald's read more

Good fast service burgers. A bit pricey for what you're getting, but better than other fast food burgers for sure. Love the cookies and cream shake and bacon cheese fries. Would be a solid option if you're in the mall food court. read more

Expensive and mediocre fast food. They also started asking for tips doing fast food. Haha

Overpriced. Last time eating there found a long hair on my burger. Won't return here at this location.

The food is supposed to be good. But the "woke" crew has ZERO customer service ability, and could care less about your order. Updating my review, been here 5 times since the last review, don't expect ur order to be complete. Chicken sandwhich is loaded with mayo, ask for mayo on the side, no mayo in bag. SMH 17 dollars for chicken. U would think they can remember the sauce lol training is key, mangers are hanging around one phones.. smh read more